Hotel ANA Intercontinental Tokyo(5 stars)

1-12-33 AKASAKA, MINATO-KU • TOKYO, 107 0052 • JAPAN Show map
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Average rating

5.2/6

14 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.3
  • Location
    5.2
  • Food and Drinks
    5.3
  • Sport & entertain
    3.9
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7 hotel reviews in Englishsorted by travel date
Bernd
Nice hotel for short business stay

  • 5.6 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Very good lunch buffet and breakfast, had executive room on the 31 floor with beautiful view, regarding sport is missing the hotel a pool, the the (techno similar) music nervous read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Alexander
Well-kept city hotel with good location

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2012
Beautiful city hotel on the edge the roppongi and akasakaviertels. You can tell the hotel age not. The lobby, the various bars and the rooms are all top clean and in very good condition. The size of the room is for japanese conditions very big. Airport bus leaves directly in front of the hotel. When booking including breakfast you the choice instead of the lush breakfast buffet the rich lunch buffet to use. The subway-station with lots of different lines is about minutes away. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Hans
Ana hotel tokyo roppongi

  • 4.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Good quality, international level, sensational view over tokyo from the upper floors, restaurants and bar read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Thomas
First-class hotel with excellent service in perfect location

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
star hotel with typically perfect japanese service conveniently location in tokyo. Very nice and modern lobby, room without blames, enough lifts also in the high floors. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Volker
luxury hotel with refined charm but not modern

  • 4.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2011
* big hotel with various function rooms in the lower area (for weddings of Japanese used, wedding services, locally) * the furnishing is rather solid and very dark( everywhere dark wood/colours) * large lobby and front desk at the tea room and the breakfast/area of the restaurant seamless join * international guest structure * because of the stay from an week was the access to the internet free and it gave additionally a few Vouchers for tea coffee read more
  • Room
    4.0

    * tasteful decorated, with dark furniture/wood * LCD TV, internetAccess, telephone, mini bar and so on * air conditioning: available, but more digital function( either cool or warm, there was no attitude in a steady, but not cold air ventilation was possible) * cleanliness without any drawbacks * Bathroom could have been in such a hotel bigger and modern his, no separate shower (only possible in the tub) everything very closely and nothing special modern

  • Gastronomy
    5.0

    * breakfast buffet actually everything available as bread, toast, rolls, Crumpet, muesli, Omelet service, fresh fruit or Japanese Court and so on -but unfortunately there are no variety/ Variation (after several days has one everything try) * quality: without complaint (they even served nutella) * Service-could be improved (see service) * the Bar on the top floor is completely overpriced, the cocktails are okay. But many Eigencreationen and for the price rather footpath after roppongi to the Hard Rock Cafe

  • Service
    5.0

    * friendly staff, speaks generally fluent English * cleanliness nothing to complain about * whilst checking out it in the morning to queue come (time) * the breakfast service could be improved, since a) all hotel guests, the breakfasts want, at the front desk the breakfast room, are received and its squares are (very time costly) and b) clearly not enough staff is available, at the guests at the tables and new tables clearing/preparations-therefore, there was every morning (7 until 9 o'clock) a queue

  • Sport & Entertainment
    3.0

    * Unfortunately was the pool in the outdoor area already closed, although it 20 degrees goods very disappointing

  • Hotel
    5.0

    * big hotel with various function rooms in the lower area (for weddings of Japanese used, wedding services, locally) * the furnishing is rather solid and very dark( everywhere dark wood/colours) * large lobby and front desk at the tea room and the breakfast/area of the restaurant seamless join * international guest structure * because of the stay from an week was the access to the internet free and it gave additionally a few Vouchers for tea coffee

  • Location
    5.0

    * the hotel lies in the middle of Tokyo, in roppongi- however directly at a busy street and in addition there was a highway right past (for continuous traffic and because the hotel triangular is, are intelligent way two sides of the noise suspended) * nearby there are two metro stations major Tokyo-Metro * on foot after roppongi( for example Hard Rock café) about 15 minute

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Reto
Very good, centrally located Hotel archived

  • 5.9 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2010
The location is ideal in the night life district roppongi. Restaurants and clubs immediate Nearby. Metro/Ginza line direct at the Hotel. Central you can't live in Tokyo. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Florian
Rather for people on business trip archived

  • 4.9 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2009
Ana is located between Akasaka and roppongi in A, for those Tourists rather inhospitable area. In Tokyo as you would expect, of course, there are 24-hour shops, restaurants and coffee-shops, as well as U-stations within walking distance. Anyway, you can better (and less expensive) place. In the lobby is the local splendor of a high end hotels. The room room was very nicely designed, but a little bit shabby. Unfortunately was formerly splendid View of Tokyo centre a new tower adjusted. Still, a room in which one can feel well. Annoying only the very good water installation in the house. ... The hotel is unfortunately very expensive, starting at the Internet via the mini bar up to the restaurants. This should come as no surprise and for expense account and with a bit of skill so often preventable. If you land but here, should in any event, the 15 minutes' roppongi hills' walk (high-rise building with great views (FEE) floor works, Art Museum, restaurants until late at night, garden). read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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