Hotel Baltschug Kempinski Moscow(5 stars)

Ul. Balchug 1 115035 Moscow View on map

Average rating

62 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.5
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.1
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23 reviews for this hotel sorted by travel date
Anzelika
One of the best hotels in Moscow
  • Recommended hotel
  • Singles
  • Other stay
  • July 2015
This hotel is amazing. High class service, amazing food, good breakfast and dinner in restaurant. Personal us very helpful and friendly. Very good location and nice view on the river. I like a lot and highly recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Aleksandrs
Good business class hotel
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
Location (center of Moscow), breakfast, size of the room and other facilities. This is the place that would help make your stay in Moscow very comfortable. Stayed there only for 1 night but would be happy to return again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Janis
Luxury next to Red Square
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • March 2014
The hotel was comfortable, the room was very large and services offered were of the highest quality, food was great, location convenient. Red Square 5 min walk away, entertainment system good. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
Close
Stanislaw
Good hotel
  • Recommended hotel
  • Singles
  • Business trip
  • January 2014
Everything was great! I got I would say this is one of the best places where I have been! The view is amazing the hotel clean and with all the services and the breakfasts wonderful. if you want to eat outside al the good things they offer for breakfast, you will spend more than single! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Mar
Quality hotel archived
  • Recommended hotel
  • Friends
  • Business trip
  • December 2013
Very nice hotel in the center of Moscow. We got a room with a view to red square which we really enjoyed. Breakfast is terrific with champagne? cavia and everything you can possibly want. Rooms are very comfortable, bathroom is very spacious - everything in the room is new and nice. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Baiba
Nice Moscow hotewl close to Kremlin archived
  • Recommended hotel
  • Singles
  • Business trip
  • December 2013
Very nice 5 star level hotel, well located. It is expensive hotel, but very good experience, great service levels. Shoes cleaning is nice. There is also spa facility but I did not use it. very comfortable bed. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Patrick
Near the red square archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Very beautiful hotel, a few hundred metres from the red square. Great service! Lobby is a large designated smoking area. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Tobias
Good, better kempinski archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
Very good location ( directly the kremlin) Unfortunately, all the little things like fitness and pool be paid separately. Breakfast was very good the dinner almost perfect. Transfer the hotel is recommendable. Could place no better hotel and no better starting point than the kempinski find. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Katharina
Best location in Moskau archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2012
Fabulous hotel in perfect location close to the red square. After renovation the lobby and restaurant in a new light. Of many rooms a great view the kremlin, exactly like from the terrace the library. Friendly and helpful staff, communication also without russian knowledge easily. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Theo
Super in every respect archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
Extremely satisfactory. Varied breakfast buffet including champagne From the hotel for guests offered, three-hour sightseeing tour by bus and an English-speaking guide. So well and no complaints. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close
Manfred
Superb hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2012
Superb hotel. Would surely have been still better, if not a change have taken place. You can walk to the red square to go. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Leo
BALCHUG archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2011
MOSCOW NEVER SLEEPS! Best city of the world! Everything was great, perfect location, perfect room view if you booked the deluxe room. Simply amazing... I want to go back ☹ read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Thierry
Absolutely recommendable archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • August 2011
Top Hotel in the heart of the city. Ideal for the business people in Moscow, or just want to see the city and don't need to get pampered in passing. Only the prices for food and drink in the hotel (despite the top quality) a bit excessive. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Torsten
perfect location in Moscow archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2011
One of the best hotels, I have ever seen. You have to love the luxury and the ambiance, although it may be a rather tough for me it is. The excellent location almost on the red square with an excellent view of the Basil's Cathedral, and the Kremlin is alone worth the money. In the hotel itself ersklassige evening entertainment. And I am not talking here about very rich, and a lovely ladies at the 'slightly different kind' (which however not force. If you want, so you have your peace). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Franz
All with tradition Kremlblick Charme archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2011
On arrival you know, why you chose this hotel has, directly at the river opposite the Kremlin, red square and basil Cathedral and close to the gum, therefore short ways if one has time for sightseeing. The hotel seemed already a bit dusty, small renovation work would certainly be expected for a hotel of this quality positively noticeable. The rooms are large and well appointed, many German speaking TV channels can be received. The breakfast is excellent, a huge bonus compared to previous stays. In the evening it makes up at least the great view from the restaurant for Moscow ... standards for high prices. Also health club with a great pool try. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Rene
Absolute Top Class! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2010
An absolute great hotel! Everything is simply right here! Furniture, size of the rooms, atmosphere in the public areas, etc. The location is a dream. Right on the river opposite the Red square. In particular, I should also like to highlight the friendliness and willingness to help staff! That was not our last trip to Moscow and when Moscow it will be to this hotel! Perhaps it is disadvantageous, the fact is, that if you take a taxi back to the hotel, the taxi driver a more or less small/large 'schug impact baltvilla' approved. The prices for the mini bar ... were also not without but how far you that remains to decide for yourself. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
Close
Sandra
Great hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2010
A very nice hotel in the OLD EHRWÜRDIGEM style. carpets could be improved (lobby dining room). read hotel review
  • Room
    6.0

    Very nice large rooms. Nice bath, daily cleaner Badeteppich, bath salts on request different sorts. Very clean with good night service. Water twice daily. More than great.

  • Gastronomy
    6.0

    It was made use of breakfast. More than super. Very nice to bereitetes fruit. berries, fruit salads, citrus fruit, pineapple, melon and much more. Fresh fruit juices, milkshakes, kephir. Hot items, caviar, fine cold cuts, salmon, Fischsalate, meat and Wurstsalate, different water, yoghurt and much, much more of course also Russkoje Schampanskoje, espresso, latte etc.

  • Service
    6.0

    Very nice and helpful staff. Always on hand but never to feel. Room cleaning 1 a. Language skills at reception ok. Breakfast well.

  • Sport & Leisure
    6.0

    Very nice pool. Well chilled and warm jacuzzi. Free fruit and water. Extra towels, slippers etc.

  • Hotel
    6.0

    A very nice hotel in the OLD EHRWÜRDIGEM style. carpets could be improved (lobby dining room).

  • Location
    6.0

    5 minute walk to the Red Square. 8 Minutes walk to the nearest metro.

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Manfred
Ideal-rightly leading hotel of the world archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2010
The weekend rate baltschug beats the competition by far through price and quality anyway. During the week for normal's remains brought too expensive, the hotel offers on the weekends leistbaren luxury with great service in the immediate vicinity of the attractions. Room with flat screen tv and king bed, twice daily water per person including and so on breakfast buffet with refined selection top quality products even with red caviar and champagne. Cooking for the omelette with shrimp. View on the Red square including the only thing I can complain about this hotel was the shower curtain in the bathroom-the ... musss at a 5 star. ergo: Friendliness, competence, service, great location, like a Kempinsky belongs. Metro station ten minute walk away, plays no role given the location. This was my 4ter visit Moscow. The hotel ideal, the city is slowly better, Russian or a local guide is highly recommended, otherwise you will only ripped off. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Michael
Top quality at a reasonable price archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2010
Top hotel in the best location-about five minutes walk from Kremlin, Red square. Best-trained staff very helpful. Rooms are very nice, spacious and clean. Very good breakfast buffet-choice of food in the restaurant was very large, quality was excellent. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Andrej
Just amazing archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2010
We had a studio with beautiful views of the Kremlin and St. Basil's Cathedral. Reception somewhat overloaded, but still friendly and helpful. Rooms very spacious, furnished to a high standard. Breakfast more than enough. Champagne and caviar included. The restaurant for dinner was comfortable. Very good taste the homemade cakes in the cafe Kranzler. Limousine service is however clearly too expensive: they gave us a car for about €180 for the drive to the Bolshoi Theater. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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