Hotel The Westin Excelsior(5 stars)

Via Vittorio Veneto 125 Show map
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Average rating

3.1/6

4 hotel reviews

    Rating by categories

  • Hotel in general
    2.8
  • Room
    3.3
  • Service
    2.1
  • Location
    4.7
  • Food and Drinks
    3.5
  • Sport & entertain
    1.0
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4 hotel reviews in Englishsorted by travel date
Nathalie
Bad service, no 5 stars

  • 3.5 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • November 2012
The staff are rather inattentive (no offer of help with the carrying on the stairs at the main entrance). I had a meeting in this house ( in the basement!). The breakfast buffet was basically okay! softgetraenke ( Cola etc.) There was only served in cans! Beer in weinglaesern served (not from the barrel - but bottled beer) and only upon request you got a beer mug in addition! Everything altogether would like to this hotel be more, as it is! The mini bar is automated, means everything you altogether, and it was just to see, waqs everything is ... in it, will be automatically billed! Regardless of this, whether it is consumed! With the extortionate rates you can actually other expect. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Nina
Huge disappointment, never again

  • 2.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2012
An ageing hotel, very dirty in the rooms ( also after complaint), very badly soundproofed, no natural light,, there were no frischluftmöglichkeit, spa winzigst without warm water, outrageous price for breakfast (29 Euro pP) on a moderate selection, renovation urgently necessary, front desk catastrophic organized - never again this hotel! read more
  • Room
    2.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Frank
Italian 5 stars archived

  • 4.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2010
are stop somewhat less worth. Like always in Italy somewhat more light than its. Service is good. Luggage carrier strives ungefragt. Room somewhat small and typically Italian with heavy curtains equipped therefore quite darkly. The functionality of the air conditioning system I would doubt, fortunately was never too hot it during our stay. Room already somewhat worn out. Bathroom likewise. But it made a clean impression. We did without to Auf´s breakfast gladly. Surely Rome and the environment of the hotel are expensively however the 40, - € per person one can invest rather elsewhere. The fun stops sometime. There ... are in the proximity many small of coffee where one too secondly for 8, - € just as well and with much more Italian flair has breakfast. Room cleaning took place on one day only at 17 o'clock, was somewhat disturbing because we straight from the much to small pool back came! All in all however a beautiful large hotel in best situation. Taxi of/to airport Fiumicino always 40, - €. To the station about 7€. Bus of open route 110 holds nearly before the hotel ideal for Sightseeing. To the Spanish stairs there is 10 minutes to foot. I would book again! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Claus
Luxury hotel, which does not leave desires open archived

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
westin a large hotel, with great service, is to large rooms, very maintained because of the marvelous via vittorio veneto. Very international guest structure read more
  • Room
    6.0

    we had superior a double, cleanly, largely, great mattresses and the baths are new and with marble disguised

  • Gastronomy
    6.0

    we ate always outside, but bar great is, unfortunately for the cooler season there them no terrace had more. If it wants to sit in the hotel outside on via veneto, they go simply into the Doneys

  • Service
    6.0

    calmly, not excited always there if they need, do not organize him everything if them to want

  • Sport & Entertainment
    0
  • Hotel
    6.0

    westin a large hotel, with great service, is to large rooms, very maintained because of the marvelous via vittorio veneto. Very international guest structure

  • Location
    6.0

    via veneto, directly opposite the classical authors of Rome, harrys bar and the Café de Paris. And a glass Champagner go simply out putting humans and the environment enjoy. all well-known labels before the entry door, thus carefully, leave them their wife never with their creditcarte alone. but just as well the attractions of Rome can be attained to foot, simply via veneto down, already are them with the tri clay/tone well and from there out simply after city plan of everything run off, which they would like to see. super also the inner court of the hotel russie, is appropriate directly in sews for the Spanish stairs.

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