Borgo Di Pietrafitta Relais(4 stars)

Loc. Pietrafitta 46 Show map

Average rating

2 hotel reviews

    Rating by categories

  • Hotel in general
    0.0
  • Room
    0.0
  • Service
    0.0
  • Location
    0.0
  • Food and Drinks
    0.0
  • Sport & entertain
    0.0
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1 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jan
Right in terms of the information altered! archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • July 2010
We wanted a week spend. It was only a night. Already the reception at the front desk was only mediocre friendly. The buildings in the area are structurally nice laid out, but it is missing in every way an appreciable heat or hospitality-both in the staff as well as in the things. the pool for example is completely bare on a hillside below the actual area. You sit as completely uncomfortable. There is no choice Beflanzungen around the pool area, and also no service (snack bar or similar). so already hardly a Urlaubswohlgefühl on. But the cleanliness our apartments was ... the crown: dirty dishes previous tenant in the dishwasher, Spider webs in the corners, black Dirty edges weren't cleaned in the bathroom and in the shower stall and the washing machine, from the wardrobes a musty odor, you later not clothes and zuguter last a completely moldy folding bed (see photo), in which our son sleep should. The thing about night from the house and on the next day after 'le case del Borgo is' -a dreamlike and overall clean area. The receptionist offered us a thorough cleaning of the apartments to, but for us was there-stay not more in question. As was set, that we leave would, we had to even listen, that we had excessive'luxury-expectations'and one' on land ' not so picky. Afterwards, there were then with the mediator the journey a life long back and forth the payment for the week. From the landlord came as no give in and only after a asthma disease of our daughter jumped then at the end of a travel insurance a. sad this very scenic and for excursions in the Chianti Classico well located area. But the nothing guests, the return to this hotel again. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    1.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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