Hotel Iberostar Palace Fuerteventura(4 stars)

Urbanización Las Gaviotas Pasaje Playa, 1 35626 Jandía – Fuerteventura Show map
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Average rating

5.2/6

1,202 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.4
  • Location
    5.1
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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432 hotel reviews in Englishsorted by travel date
Thorsten
The place for perfect holidays

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Beach holiday
  • March 2013
We had a wonderful stay at this hotel (all inclusive), including a very friendly and helpful staff, marvelous meals and drinks and an absolutely relaxed and warm athmosphere. Therefore, I have absolutely nothing to complain about, but I can hardly recommend this place to everybody in search of a highly comfortable and recreative place to spend his/her holydays. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Heinrich
Big disappointment of touristikers

  • 3.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
After we before some years already once in this still a top rated hotel to guest were and it even in best memory had, we were this time unfortunately completely disappointed. Lots of small error management led to an unfortunately negative picture and as absolute worst and absolute 'no-go' we found the two-class under one roof. How can one only one premium by iron grate from the other general area separated from under one roof setup? The impression here premium, the rest of the populace, not only by in the outdoor area, but there were also iron grate in the ... staircases, the only by the premiumgästen open and the 'normal' to reverse forced. That is not at all. The premium pool chairs on the sun terrace was regularly with hochdruckreinigern cleaned, the loungers of the other guests in 2 weeks not only once only with a cloth or similar wiped. It remains a mystery to me, as after all that the hotel the top 2013 may be, particularly since still further things like the quality the meals etc. Poor are. read more
  • Room
    3.0

    About the location of the room i further above already said something, the size of room and bathroom were sufficient, the condition was slightly in need of renovation. The wannenabtrennung in the bathroom was not more contemporary curtain, but nothing special was disturbing. However has it in the bath but unfortunately constantly and in the course of the increasingly to waft. We have tried, this smell by the choke all openings and cracks bearable to make, but we not always managed. The double bed consisted of two single pushed together and saggy metal beds. The closets and chests of drawers provide plenty of storage space. The tv was an older vintage in the typical würfelform with a diagonal of about 40 centimeter

  • Gastronomy
    3.0

    We only our meals in the main restaurant and may that's why no judgment over the pool restaurant to deliver. The breakfast complimented the quality and the variety is the 4 star standard. Eggs in all variations, different sausage and cheese, freshly squeezed juices, sunday sparkling wine, yogurts, various fruits and pastries as you in a tidy hotel expect, were sufficiently available. But there was never a bit high upscale like for instance salmon or rostbeaf. The judgment for breakfast so : ok. On the other hand, we are rejoicing in the forum for dinner not endorse. Except the soups, the salad buffet and the dessert, which you as well could have called, was the other food was by the diversity of enough, but never tastily prepared. The presentation of verkohltem meat, chicken or kanichenchenteile, extremely knoblauchlastigen vegetable variants, unappetizing pizzas and pasta, for examples, could not even close the classification enough. Resulted in long queues due to organisational deficiencies at the show cooking stations often cause frustration. We have in 14 days 4 time in the dinner declined. There was the noise level in the house mostly unbearable, even in canteens the noise level is usually pleasant. Only the few and the coveted places in the open it was atmospheric reasonably bearable. Evenings there was a brown tablecloth, the on our table in 2 weeks was not even changed, a fresh white ceiling put. Dirty dishes were with a complaint from the waiter with the table-ware of the nachbartisches exchanged.

  • Service
    6.0

    The service overall was except for an exception the highlight of the 2-week stay. Only for the return trip we are quite unfriendly and without greeting of the front desk staff treated and have been adopted. Otherwise the staff was from the gardener to the waiters without exception friendly. German understands here quite everyone. My room was dark behind trees directly at the busy main road with a view of boulder fields, sleep was not to think and the balcony was not to use. I had previously than travel agent expedient for a nice and peacefully located room asked, what branchenüblich also granted, my customers the benefits of the hotel recommend. I was quite arrogant told, that i with the cheapest zimmerkontingend volieb to or upon arrival against an extra charge on a high better room transfer could. I have to say, the me in my previous time as more touristic had never experiences.

  • Sport & Entertainment
    3.0

    The very young animation team was always friendly, but certainly better for child animation suitable. Quite annoying were the attempts, the mostly older people to participate in to move around. Since production it to also nothing, if some members of the teams for example in front of the arc or air rifle shooting as indian disguise. Here i would have liked a targeted, the age of the audience appropriate address requested. The shows of the animation team i found very unprofessional. Next to a spartan gym i other sporting activities like for instance tennis courts missed. Chairs and sunscreens in the pool area were sufficiently available. The pool i did not use, as hardly a guest using the shower served.

  • Hotel
    3.0

    After we before some years already once in this still a top rated hotel to guest were and it even in best memory had, we were this time unfortunately completely disappointed. Lots of small error management led to an unfortunately negative picture and as absolute worst and absolute 'no-go' we found the two-class under one roof. How can one only one premium by iron grate from the other general area separated from under one roof setup? The impression here premium, the rest of the populace, not only by in the outdoor area, but there were also iron grate in the staircases, the only by the premiumgästen open and the 'normal' to reverse forced. That is not at all. The premium pool chairs on the sun terrace was regularly with hochdruckreinigern cleaned, the loungers of the other guests in 2 weeks not only once only with a cloth or similar wiped. It remains a mystery to me, as after all that the hotel the top 2013 may be, particularly since still further things like the quality the meals etc. Poor are.

  • Location
    4.0

    The hotel is located at the entrance of Jandia in the immediate area to the beach. The journey from the airport is without detour about 70 minutes. The center of Jandia within walking distance is about a comprehensive promenade or at the beach along to reach. In the other direction ( esquinzo) it is only with the vehicle or at best at low tide on foot very uphill on gravel and stones along the beach. By an underpass is the shopping center Ventura on the other side of the street to reach, however for the handicapped not convenient. The next bus stop could be reached in about 15 minutes on foot.

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Holger
That was already really good

  • 4.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Pleasant hotel with many advantages. read more
  • Room
    4.0

    Normal size. Bathroom had no window and no ventilation. Coffee machine or similar was not available. Mini refrigerator free of charge available. 10 german tv channels. Balcony furnished with 2 plastic chairs and 1 plastic table

  • Gastronomy
    2.0

    One must differentiate. The dinner in the main restaurant was first great. Everyday something different with showcooking (partly with 4 chefs). Always fresh fried fish, always freshly grilled meat. An italian corner-a spanish corner-a huge dessert buffet-just great! At the breakfast buffet was also as well as absolutely nothing to worry about-always different sausage, ham, cheese. Now we come to the negative-the drinks. One has this clearly noticed that in this house both half board and all-inclusive was offered. The quality a drink in the restaurant was clearly only all-inclusive quality. The was where bad, because the half board-guests for their drinks have to pay and was therefore better quality expected. As an example serve the following fact: the cheapest wine in the restaurant was a 0.7 liter bottle of the trademark ' condes de ceralt to 14,45 Euro in the nearby located supermarket was it for 2,25 Euro buy. Cup of coffee was 2.70 euroer tasted like... (i would rather not say) 0,3 liters beer was 3 €in the coffee shop in the shopping center was the same beer for 0.4 liter only 2 €. Coca - Cola from the auromaten -in all-inclusive usual, but if i have to pay? The crowning but the cocktailabteilung. It was not mixed-but how in all-inclusive usual on a button on the machine pressed and then came the finished mixture out a little slush ice cream and finished was the thing-and then 6,50 Euro.

  • Service
    5.0

    This was the best service at the front desk, at the bars and in the restaurants. Also the nice animation team one can only say the best-so friendliness and quality especially the evening showprogramm in the Canary Islands not for a long time experienced. German language skills were all available-especially at the front desk everything was marvelous. A doctor came to the hotel each morning window time to the hotel. However not very cheap ( 80 € for a conversation with recipe and syringe because brochitis ). Our complaint because of our first room was to complete satisfaction regulated. The only problem in room service was: some times was in the afternoon at 15:00 the room not even made (maybe it was because of the small tip?)

  • Sport & Entertainment
    4.0

    2 pools available-one of them was slightly warmed. Beach chairs sufficiently available-against the fuerte constantly blowing wind the hotel can't -only against the eternal are belegerei should finally management strongly. What purpose have the many signs that the reserving of beach chairs is prohibited if it is not monitored. And your german are tourist. There were no british in the hotel - so clear it is the german this unsitte still not give up.

  • Hotel
    5.0

    Pleasant hotel with many advantages.

  • Location
    5.0

    Hotel lies at the beach-but not on the ground floor, but on the hillside. Because of this lots of stairs. Is located at the far end of Jandia towards the Playa Esquinzo. The center of Jandia is 20 minutes away on foot on a asphalted road next to the main street easy to reach. The first shopping center (with good ausgestattenem supermarket) is in 5-10 minutes to reach.. From and to Jandia and Morro Jable runs in the main season every 30 minutes a bus (stop on the bridge over the highway - 5 minutes away from the hotel. Next to this hotel there are two other hotels the iberostargruppe however all inclusive and thus for us not to use as you don't pay cash could.

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Jürgen
Great hotel in fürtoventura

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
A very pleasant hotel with great food, nice staff, we would gladly recommend. We, the were a couple short of the 60. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Otto
Spring vacation 2013

  • 5.4 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • February 2013
The hotel is its classification fair and is recommendable. Very clean and good eating and drinking. Unfortunately in the 2. week despite prohibition even in the vip area beach chair reservation-corrosive-! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Elisabeth
Big disappointment

  • 4.1 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Bathroom not more hygienic. Too much mold in the joints. ( vip area? ) For a room on the 2 floor i have expected something better. (already way of the price. (6 weeks stay) read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    3.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    1.0
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Wilfried
Good and bad room be careful when offered

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
This hotel has very good but also very bad room. We had a ' super spar rooms' the not recommendable is. Otherwise we the hotel suits well. Since we also cyclists are we in the hotel rented bikes. Here i must say that i very dissapointed was in a Iberostar hotel so bad bicycles to have. There should be better on the letting of wheels do! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Michael
Top hotel with little faults...

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
We were really comfortable. The staff is very friendly and always in a good mood, which also to the guests transfers. The food was really good, who here nothing finds is from another planet ☺ the rooms have partly already a bit of the ravages of time felt, but still completely okay, also they are large, clean and well equipped. The location is good and directly at the long beach, the Morro Jable to the Costa Calma enough and to the neighboring Morro Jable you can good on foot go. At certain times you can hear but also the nearby ... street. If you whole island want to see, is the southern situation can only be recommended, if you-as we were-for the whole time had a hire car. For not anymore, we believe that the wi-fi, which was actually only on the area of the lobby limited. Also you had to relatively complicated and log, since otherwise the paid time up away. We were then also promptly some people around logon help asked. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
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Hans-Peter
Impairment by the location of the room

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Altogether in our experience the vacation really enjoyed. But, the us by the bad location of the room very bothersome, whether probably we travel agency a supplement for a better room booked! The room with lateral view of the sea (one had from the balcony backrests) was dark-by trees protected from the sun - directly at a busy street. The noise from the street permeated the closed room. That was almost unacceptable! On our complaint at the front desk we got a different room - without lateral view of the sea (a supplement which we had paid). Directly at a ... children's playground location, which wasn't so bad. No-smoking room clearly declared and it should then also no cigarette smoke in neighbouring room (connecting door) infiltration. Our room smelled after smoke. Our vacation the (the ) room badly affected. Unfortunately, because location, service and food in our experience altogether pleased! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Johann
Good 4 stars hotels with small flaws

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
It was our 4. stay in this hotel, so we knew that it partly a bit in need of renovation, especially the pink tiles were already in new condition a matter of taste. The bathroom was besides that alright. The uhraltfernseher is enough for the news, but we drive not to the television after Fuerteventura on holiday. We were in the all in all satisfied again so further stay nothing in the way stands. In our opinion should the hotel management consider, whether at this time an animation for the adults during the day is necessary, since the majority of ... of the guests not taken into account(rejected) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    2.0
    Distance to the beach
    5.0
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Martin
A wonderful vacation in february

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Except for the not so modern room and bathroom, the in my opinion, not a 4 star standard to meet, you can about this hotel nothing to find fault with. We have ourselves altogether very good and could starting at beach to the town and the hotel a very good conclusion. This trip i would not hesitate to repeat. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Birgit
Super holiday with great service

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
I stayed in this hotel for the 2. time and did it again really enjoyed. What annoyed me was the lack of wireless front desk in the room(it was at holiday check specified, that free wi-fi internet access-not true) and the mini-tv picture from the bed from hardly to see. But i was there to to enjoy the sun, The good food and the whole around-will love to go have a vacation there. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Mark
Beautiful winter holiday

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The hotel has a great location, actually everything great, perhaps a bit big, we had the half board, food wide choice, quality different, but something for everyone, drink prices ok, by the pool always enough free chairs, we would stay there again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Rolf
A good hotel for vacationers on Fuerteventura

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
A big hotel with 437 rooms divided with bestzimmern and vip rooms on the newest conditions are, white decor and tv with teletext. Vip guests have a private terrace with a pool. Condition was okay. More is not included as the building is already older. The cleanliness was perfect. The food on the day is good. Approximately 90% germans guests, from Italy, Holland, Denmark, Sweden, Switzerland and Russia are isolating guests on site. read more
  • Room
    5.0

    We had a large double room with a 6 metres width balcony. A double bed with a mattress, a sheet and a cover, not recommendable. Criticized i, that our old television no teletext had. Bathroom was neat and clean.

  • Gastronomy
    6.0

    The building offers a restaurant, a pool bar, a bar and a theater hall with bar. The quality the food was perfect, the all-inclusive drinks were with brand stocked. In other 4 stars hotels there is not, only blender. Cleanliness, as already described, top. Kitchen style european and nationaltypically per day, once the week gala buffet. Atmosphere particularly to praise.

  • Service
    6.0

    The service all groups is to be pointed out, simply very good. Whether speech, room cleaning, additional services and handling repairs, top. Complaints were for us no.

  • Sport & Entertainment
    5.0

    I used the entertainment, such as bingo, very low key and shooting. All animators are well and win the vacationers, especially libby and morana and Jose. Pool beach chairs/umbrellas clean and well maintained

  • Hotel
    5.0

    A big hotel with 437 rooms divided with bestzimmern and vip rooms on the newest conditions are, white decor and tv with teletext. Vip guests have a private terrace with a pool. Condition was okay. More is not included as the building is already older. The cleanliness was perfect. The food on the day is good. Approximately 90% germans guests, from Italy, Holland, Denmark, Sweden, Switzerland and Russia are isolating guests on site.

  • Location
    5.0

    To the beach it is about 50 meters, airport with a car in an hour. Jandia is on foot in about 15 minutes walk, and there All questions to shopping, food, drink disco answered. The medical service is in Jandia available. Public transportation in the vicinity of the hotel. Taxis are in front of the house and are inexpensive.

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Aline
A beautiful, relaxing vacation:-)

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
The food was always refilled right away, was always hot and it was always something for everyone. The hotel and the beach were always clean. Was really a relaxing vacation \u263a read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Karl
Good 4 stars hotels

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Right next to the sea located hotel. The rooms are in good condition. Service and food were excellent. The 4-stars are in any case justified. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Heinz
Yes, further recommended-but with drawbacks

  • 4.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Our 4. holiday in this hotel, in february mostly german guests, average age 60 years. Hotel and grounds older, but always clean. read more
  • Room
    3.0

    We had a so-called ' vip rooms ' on the 3. floor booked. Gorgeous view, the furniture was simple and old. Paint peeling paint, everywhere signs of slain mosquitoes, old bathroom fixtures. Rooms are the surcharge in our opinion not worth it.

  • Gastronomy
    5.0

    Large dining room, noisy, service generally ok, with small defects, so could for example no coolers made available, on demand only a short 'no more' from the waiters, the with full dining room unable to cope appeared. Also because of the very good cuisine this was the 4. vacation in this hotel, for tips is a piggy bank at the entrance the dining room too.

  • Service
    4.0

    The staff at the hotel -up to a few exceptions - very friendly. Drawbacks you at full occupancy of the hotel make, there appeared to be many staff overstrained. With german and english is always a communication possible. The cleaning of the rooms was always only after 15:00 o'clock. We wanted to on the day of departure the our room until the evening for a fee use, a promise, if this is feasible, could only in the morning the departure daily be given, no service.

  • Sport & Entertainment
    3.0

    We didn't use the pool, for swimming, entertainment in the ' vip room facilities ' not available/fortunately). Unfortunately also here in the early morning of many vacationers towels spread, although enough loungers available are. The hotel has a verbotschild ausgehengen, but does nothing against this bad habit. Therefore clear 'deduction'

  • Hotel
    4.0

    Our 4. holiday in this hotel, in february mostly german guests, average age 60 years. Hotel and grounds older, but always clean.

  • Location
    6.0

    Perfect position right on the beach, with a rental car from the airport about minutes travel time, quiet hotel, not for ' night owls' suitable. Bus stop about minutes distance.

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Kai
The guest is a star?

  • 3.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
The guest is a star? We booked 1 double room with lateral view of the sea. 14 days before arrival we the hotel an e-mail gschrieben, and the appropriate room asked. We got a ground floor room with view of palm trees and bushes. Only a view of the sea was nothing to see. Despite complaint we have no other room received. It was with the usual excuses to act. For us this is a total failure the front desk and the management. The dining room is a mass processing on a slightly higher level. One the room was often ... only after 13:00 o'clock tidy. On the balkonverkleidung crumbled the plaster and in some spots was already saltpetre available. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Jean-Luc
Very pleasant beach area for long walks

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
We had, a room with pages view of the sea, we could hardly the sea see it many trees and the loud main street. After a short, factual and pleasant entertainment at the front desk, we got a much better room. Besides that the complex is very reasonable, very well situated and the staff is extremely friendly and helpful. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Anette
Vacation january 2013

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
The furnishing of the room was rather sufficient, tv but unfortunately from the 80. years small Flat screen would be appropriate Wine auswahsehr low read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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