Iberostar Hotel Fuerteventura Palace(4 stars)

Pasaje Playa, 1 35626 Morro de Jable Fuerteventura View on map

Average rating

1,534 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.5
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    5.3
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547 hotel reviews in Englishsorted by travel date
Juergen
Great location on the beach and perfect staff!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
The hotel fair to rate it is not so easy. I'll keep this brief time the impression already at the beginning, together: a super nice holiday in a very pleasant hotel, but. The unique location at the beach is a bit to say, it was often performed. The size of the house like only times horrifying, but the large number of guests' is ' absolutely; a relaxed atmosphere, always and everywhere. In a 4 star hotel is normally complimentary drink offered, this seems here but only selected guests - since surprises you a bit. The rooms with an ocean view ... at the pool was very spacious, in good condition and also with good beds. The bathrooms have the best times behind itself; they are absolutely dated. One of the big plusses of the hotel is the service, or the employees. Always very hard working and friendly, so something must live one, that is no one in the long term play - the biggest praise. The room service always perfect and clean, this applies to the entire hotel. After the very good reviews everywhere for the kitchen was the expectations of course high - and we can't really understand. The food offer was large, but the quality was but very varied. Absolutely perfect, the breakfast with plenty of variety and a very good fresh juice-station. With dinner also variety, but evenly quite varied quality. The good efforts are acknowledged, but more than one ok there cannot be, but the hors-d'oeuvres to unimaginative, the food was often only lukewarm or even cool. You can always find something, but there is already verbesserungsspielraum given. But there were also evenings, since everything was simply a better class. Reconciled but you always excellent refeeding - big compliment. Totally ' ausgelutscht' but the seating in the dining room. Rarely, that even a chair caught, where some sent. Place you at any time, although the bustle of tourists on the buffets hardly comprehend is, since there was always enough food quickly refilled. With all due respect the efforts are these comments the work of the kitchen not devalue - for chorus of it was just the 'package' not. Always again a highlight of the day was the animation team. Great, what this team the guests with commitment and lots of commitment required as in the evening. Rarely found. Everyone felt right, what fun the young people were and exciting score delivered. A main criticism must not forget. Wlan gives it only in the lobby and this was absolutely ridiculously high prices (30 minutes for €4.50). This is neither timely nor it fits the image of a hotel of this class! There is need for change. For newbies on the island is recommended despite great the beach a rental car - well worth it! So again to the eingangsfazit back: it is a nice hotel, very motivated and dedicated staff provide guests a pleasant and relaxing holiday; but it is not to be overlooked, that improvement in some areas. Thanks for the beautiful time, we are already in may there again! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.7
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Isabell
Very nice holiday.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Wander- und Wellnessurlaub
  • January 2014
A very nice hotel, although the room (especially the bathroom) was already a bit worn out and in need of refurbishment. The staff, front desk, room service and service for breakfast and dinner was very friendly, helpful and competent. A special praise goes to the kitchen: the food was very varied, freshly prepared, very lovingly prepared and delicious. We were already for the 3 time in this hotel and we will go back. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.5
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Günter
First class hotel with small flaws.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
So, a great hotel with a couple of 'blemishes'. But first: the economy-rooms are obviously the street and that is the fv 2, one of the probably most busy streets in Fuerteventura. That was in january not quite as problematic, as it is relatively chilly, and one night the balcony closed - in the summer, the be problematic. Better room with pool or sea view. Flaws: for a hotel of this price range i do expect, at least in the lobby wi-fi internet access is free (in the rooms it is anyway not possible), it costs for 24 hour 16 ... Euro. Childish: for the bag scales in the lobby you must have 1 Euro smash. The all-inclusive offer at meals and beverages was excellent. The cleanliness, the friendliness exemplary - only the bathrooms have light alterungsspuren, but clean. A hotel for feeling well - thankfully, because the weather was not ' fuertelike' Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    5.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Elke
Relaxing holiday.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Nice hotel with very good and delicious meals. Rooms have little quirks a little paint was missing or abgestoßene edges normal wear many guests. %singlelinebreak % Location is ok, if one is good to foot as further purchase possibilities, cafes or bars but about 25 minutes from the hotel, otherwise taxi about 4 Euro in costs and you is in the middle in the happening. We had a few days a rental car and it took us a lot of the island, is worthwhile itself already everything once without fixed travel agent own nice things with any timeframe to look ... at. Beach is lovely and is suitable for long walks. Go in the evening times in the 'cowshed' in the Cosmo-center great drink prices simply furnished but has something atmosphere. Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
  • Hotel
    4.0
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Käthe
A week in Fuerteventura palace was enough.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
The Fuerteventura palace is the smallest of the 3 iberostarhotels, it is the hillside location the küstenlienie adapted, above, the very nice in the aztec-style reception hall and the show room, including the dining room and the bar, before a plaza with seating, including the floors 3a 1, all with stairs and only a continuous and shared lift. The hotel is in a good condition and very clean, most of the guests come from Germany, a few swiss, french and dutch, but already east europeans and russians. The average age was 65 +. The hotel can you with half-board and ... universe inclusive are burchen. For a week it was now, if we back in the summer here, but we will book another hotel. Bewertung lesen
  • Zimmer
    4.0

    Our room was quite large and well furnished, not brand new, but not worn. Double bed, desk with flat screen tv, a table with chairs, a fridge, on the balcony there was a table with 2 chairs. The bathroom was quite large, very clean, however, the shower curtain was a disgrace, a glass wall of emergencies, as after the shower always a puddle in the bathroom, there was nothing to do. The room was however to the west, to the highway which a lot of road noise with itself brought, we would have stayed longer than a week, we would have another zilmmer existed.

  • Gastronomie
    3.0

    In the hotel there was next to the main restaurant, a pool bar, the lobby bar and a hall with the evening entertainment. The main restaurant is undecorated functional, without decoration on the buffet or on the walls, it reminded me of a cafeteria. We had half board and after the good reviews of the kitchen actually on the food looking forward to it, The breakfast was also good, with fresh juices and lots of fruit, unfortunately, i did a really dark bread was missing and for the most part were the rolls not fresh. The dinner was a bit disappointed, the kitchen is very international there. Good were the restaurants, and the spanish dishes of our main course, the mixed salads didn't like it, they saw mostly also very unappetlich from, the vegetables often came from the freezer (i don't understand, that you fresh karrottensalat offers, the carrots than vegetables but tk-commodity and even tasted), the meat and fish dishes of the buffets were often bland, the whole buffet not seasoned, as was missing often salt, with the showcooking there was minimum 3 the same fish (in a week) The dessert buffet was very good! However the beverage prices are quite high, the bottle house wine costs €1 1.45, but it was good, the other bottles from 14 to 15 Euro, The most we appreciated but the opening hours of the restaurants bother us, evening from 6:00 p. m. until 9:00 p. m., and 8:10 p. m. the one side of the buffets had already been cleared away and the dining room for breakfast set, rather uncomfortable. Throughout the years, there were on the Canary Islands only a hotel in the bad have eaten

  • Service
    4.0

    The service is a relatively good, the majority of staff are friendly, but it could happen, that you as a new guest, patronising treated, stammgästedagegen, with large bohei welcomes. The rooms were cleaned well, the repair service is so lala, the schloss our door was almost not open, since we were only a trick shown, as the castle rising, the defect was not repaired.

  • Sport und Unterhaltung
    4.0

    The pools are very nice, but very cold, the beach chairs were new. However, the normal pool area the wind unprotected delivered, and this can be quite hard to be. The premium range, the booked extra is against the wind. The animation stands out from the other hotels i know from, it is nothing special, darts, archery, water aerobics... The fitness room has good cardio equipment and a small weights, weight machines or an area for bodenübungen there is not.

  • Hotel
    4.0

    The Fuerteventura palace is the smallest of the 3 iberostarhotels, it is the hillside location the küstenlienie adapted, above, the very nice in the aztec-style reception hall and the show room, including the dining room and the bar, before a plaza with seating, including the floors 3a 1, all with stairs and only a continuous and shared lift. The hotel is in a good condition and very clean, most of the guests come from Germany, a few swiss, french and dutch, but already east europeans and russians. The average age was 65 +. The hotel can you with half-board and universe inclusive are burchen. For a week it was now, if we back in the summer here, but we will book another hotel.

  • Lage und Umgebung
    5.0

    The hotel is about 90 minutes from the airport, and is only separated from it by a promenade, directly on the beach of Jandia, it is ideal to beach to Morro Jable (to the right of the hotel) or direction sotovento and Costa Calma hiking (to the left) you should on the tides note, the beach is at low tide very wide, with tide difficult rocks and stones the way, there can be quite dangerous. In the proximity there is a small shopping center with a supermarket and 2 bars, a beach bar and the surf and diving school.

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Alessandro
Super hotel to anyone!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
Super hotel to anyone! Always friendly staff and very good food. Front desk is very professional and helpful. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Beate Diek
Comfortable, quiet hotel in a beautiful setting.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
We were very happy in this hotel. The next time we book but better All-inclusive, since the drinks for half board are very expensive. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Anne
Great hotel, anytime again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Large hotel, but not unpleasant crowded. The whole area is clean. The food is very good Age in january: 60 years and older, hardly any children Tourists mostly from Germany Bewertung lesen
  • Zimmer
    6.0

    Very nice large room with a balcony. Every day cleaning.

  • Gastronomie
    5.0

    Unfortunately, there was only 1 restaurant/dining room for all guests. Therefore, it is to the main meals very loud. The quality of the food is very good. Much selection, everything was prepared deliciously. The prices for the drinks were okay.

  • Service
    6.0

    Very friendly staff, all languages were spoken. Complaints were immediately dealt with.

  • Sport und Unterhaltung
    6.0

    The leisure offer is varied and good. Entertainment was discreet and annoying not. Pool, pool chairs and showers were clean and sufficiently available.

  • Hotel
    6.0

    Large hotel, but not unpleasant crowded. The whole area is clean. The food is very good Age in january: 60 years and older, hardly any children Tourists mostly from Germany

  • Lage und Umgebung
    6.0

    The hotel is right on the beach. Restaurants and shopping nearby. One can to foot or with the bus everywhere.

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Peter
Old - recommended nonetheless.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
General: the hotel captivates through the good food and friendly staff. The area was in a clean condition, the view from the terrace on the sea is breathtaking. Food: we had all inclusive and could therefore lunch and dinner in the buffet to use. Both meals there was sufficiently salads and warm meals. In principle always fish and grilled meat, the food was excellent. After 2 weeks we had but again awakens currywurst or brown bread Service: here we have to a little different: the service in the restaurants and at the reception was really world class. A special praise ... on this way 'Markus' and 'nairobi'. The room service left but some left nothing to be desired: the evening i always a drinks up to the room and on the bedside table turned off. The end i could but various' glasringe' on the bedside table include. There is really still much air upward. Rooms: with a standard room, the claims probably something back screwed are. The room was large enough but clearly dated. The shower curtain with a width of 30 centimeter could not convince. The beds were extremely hard. The view on the street/mountains not so nice. Should we the hotel again, we would probably select ocean view, which is of course additional cost. Pool: the pool area was really nice, especially when you have a beautiful view on the sea enjoy can. However there were at our travel time a unpleasant cold wind, before you nowhere could protect, the umbrellas were (for security reasons) as windbreaks be used. Entertainment: was not used by us. The staff made all the guests and 'encourage' is understandable. Nevertheless entfand i have some discrete approach the entertainers in the hotel very pleasantly. You were not forced/forced. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    4.7
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    4.5
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Volkmar
Top hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
********************************************************************** For the 5 time and were at no time disappointed. Come 2014 again. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.8
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    5.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Helmut
Good hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
Large rooms and clean half board, 80% plus 60. Bewertung lesen
  • Zimmer
    5.0

    Large room, toilet and bathroom was very clean.

  • Gastronomie
    5.0

    Good service, good food, cleanliness and hygiene.

  • Service
    5.0

    All very friendly, complaints were handled immediately.

  • Sport und Unterhaltung
    6.0

    The theaterauführungen just great.

  • Hotel
    5.0

    Large rooms and clean half board, 80% plus 60.

  • Lage und Umgebung
    5.0

    The place is well within walking distance.

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Alexandra
Fuerteventura-only in this hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
Our 1st vacation on Fuerteventura was very nice. Very much contributed this hotel in the vicinity of the really unbelievably beautiful beach is. The service was 1a, especially the food you have to praise. This hotel can recommend you with a clear conscience we will definitely return. At night we would have appreciated a little more live music desired not only 2 times a week, so you could have the possibility if the show want to entertainment. A small complaint, there was. The shower head was already old and it was not really a lot of water. And a shower ... curtain for a 4 star hotel is not up-to-date anymore. But otherwise everything was great. We could get relaxed pretty good. A special praise to Alex always good mood and as animateur a great job made. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.7
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Jörg & Corinna
Hotel in a good beach location.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
We were already in other Iberostar-hotels, but not in Spain. And here you have to say, that the spanish improved should. The hotel is in the older and in some areas in dire need of a major renovation. In particular the toilets. Otherwise, a decent hotel with mostly friendly staff. Beautiful sun terrace. Ingenious view. Bewertung lesen
  • Zimmer
    3.0

    Rooms are renovation needy. Beds are on wheels and shift. Furniture partly worn. Bathroom... Nee rather not... Just no room in a block take. Balcony to the main road...

  • Gastronomie
    4.0

    Restaurant was like in a station concourse... Very loud... Very hectic. Only a small outdoor terrace. Around there in the evening to get a seat, one was unfortunately be obliged to 6:00 p. m. to go to eat and the buffet in the queue to be classified. Some waiters shine through arrogance. Food is okay.. Repeats itself after one week.

  • Service
    4.0

    Very friendly staff at the front desk. All speak good german.

  • Sport und Unterhaltung
    4.0

    Pool area very nice. Plenty of sun beds available.

  • Hotel
    4.0

    We were already in other Iberostar-hotels, but not in Spain. And here you have to say, that the spanish improved should. The hotel is in the older and in some areas in dire need of a major renovation. In particular the toilets. Otherwise, a decent hotel with mostly friendly staff. Beautiful sun terrace. Ingenious view.

  • Lage und Umgebung
    4.0

    Right on the beach. For shopping is about 20 minutes.

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Hans
Nice hotel with direct access to the sea.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
A good location of the hotel to the beach, where you for hikes. Good food/buffet, good service, nice rooms. 60% regular customers Mostly german guests. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Claudia
Very bad run down hotel!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
The worst Iberostar hotel in which i ever was! Normally, with the chain a certain good standard to be expected, the here has not been met. The hotel is very dated and the room down. The beds were old, worn and uncomfortable. In the bathroom there were cockroaches rum. The room was extremely noisy, i even have the neighbors snoring. Moreover, it is next to the discobereich of the neighboring hotel, so it was very noisy every night was. I was in december there. In the evening and at night it is on Fuerteventura quite cool, so also in the ... rooms. The temperature was at 15 degrees in the room and there was no heating. The staff twitched only with the shoulders, which is a just sunday The average age of the guests was at about 65-70 years. The food was varied and good, altogether very on the large crowds optimized. The staff at the reception was rather distant and appeasing (motto: only no complaints), the staff at the gastronomy was very nice and courteous. But the clothes of the staff time renew, because as well as the hotel is the look very dated, it looked, as if in their pajamas sitting rotated. On Fuerteventura i recommend in any case another hotel to take! Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    3.3
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
  • Hotel
    3.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    3.4
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Kiwi
One week of pure relaxation.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
Particularly to emphasize is the always friendly and helpful staff. No matter, whether chef, porter or maid you will always treated in a courteous. In addition to the really everyone speaks german. This is also necessary, however, since the guests almost exclusively from german retirees are. The buffet leaves nothing to be desired. Also vegan products such as soy milk and sojajoghurt can be found among the numerous delights. In the week we had always variety at the buffet. From time to time there was the breakfast free sparkling wine or at the evening meal somewhat liquor. The hotel is ... not any more the newest, but it is well maintained and smaller faults immediately repaired, which makes it not before new hotels have to hide. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Jacqueline
Well, if you have a good room space.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • December 2013
If you want a quiet for the island! Great hotel with only a little strange room allocation! The last few days have we our room found! Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.8
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Anja
Iberostar Palace Jandia.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • December 2013
The hotel has a very good location, directly on the beach. The pool area can one the sea very good. There were enough beach chairs. The staff was extremely nice. Unfortunately, the water in the pools was much too cold. The cocktails at the bars did not taste. Nevertheless, we would stay there again. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    1.0
    Zustand und Qualität des Pools
    1.0
  • Hotel
    4.8
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    5.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Monika
The lacquer is off! A shame!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
The description of the location there is nothing to add. Optimal above the beach. Unfortunately they are taking advantage however here on its' laurels' the last years. The house is in need urgent!! A renovation. Everything is very clean, but everywhere traces of the 'collapse'. After message was some only after two days were not repaired. When you vigorously 'it remained', it was also faster. Especially with the service for the vip guests you had the impression, that you here on it leaves, that there were mostly regular customers. But also the could stay away!! Bewertung lesen
  • Zimmer
    4.0

    Vip rooms are perhaps years ago renovated, this means deleted. But also the is now tired. The furniture was only white painted have been, this is now to see. Usage everywhere. The bathrooms are in dire need of! Be renewed. All taps are heavily corroded and covered with lime around. On the badewannenumrandung remains after showering, the water and runs due to the lack of insulation in the wall. The wall soaked and schlafzimmerseite flourisheth the paint on. In the vip room are now bathrobes and slippers provided. Minibar is once re-filled free of charge, a bottle of water every day on the room, it is a good idea.

  • Gastronomie
    4.0

    We had luck and could every day on the terrace meal. The dining room has unfortunately the flair of a cafeteria. Loud and bad air, narrow seating. On the terrace it was very nice, the waiters' chema' had everything under control. It is absolutely attentive, friendly and thinks. The food, we had the impression, that it was not as much alternation gave, as in the years before. The gala dinner on new year's eve at different prices, some guests for 56, -, 70, or. 88,- Euro (!). The guests, the not participated, had to then 90 minutes push for dinner, a shame.

  • Service
    4.0

    The staff is always very friendly. German only at the front desk and a bit in the restaurant spoken. With english you always got along. Room cleaning was good, but were not at the technician reported. Loose light switches and loose lampshades, broken faucets we after one week even the vizedirektor reported and then it went very quickly. The drinks on the vip terrace you had to sometimes demand. Instead of drinks it should already times grapes give, that is not at all. Water was not always immediately in the fridge refilled.

  • Sport und Unterhaltung
    4.0

    The gym is small and poorly maintained. Sometimes there were machines were broken or missing it free weights. It was missing a supervisor. The entertainment rooms had for instructors is much too small. Some courses was barely space. Unfortunately we also stayed with a course waited. The entertainer had their day off and nobody took representation, not good.

  • Hotel
    4.0

    The description of the location there is nothing to add. Optimal above the beach. Unfortunately they are taking advantage however here on its' laurels' the last years. The house is in need urgent!! A renovation. Everything is very clean, but everywhere traces of the 'collapse'. After message was some only after two days were not repaired. When you vigorously 'it remained', it was also faster. Especially with the service for the vip guests you had the impression, that you here on it leaves, that there were mostly regular customers. But also the could stay away!!

  • Lage und Umgebung
    5.0

    Distance to the airport 85 kilometer, depending upon organizer but very different transfer time. This time, we had bad luck and were two hours. The last time it was only a hour. Shopping in 20 minutes walking distance. Taxi after Morro Jable costs 5 Euro.

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Heike
Dream holiday.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • December 2013
A fantastic holiday with great weather and everything you wished for in a holiday. The hotel in general is not especially nice (raw concrete walls) but now it did not bother us, since we the other criteria important find. The size and the equipment of the room corresponded to a 3 star hotel, but we didn't bother us, since we didn't spend much time in our room. The cleanliness and friendliness of the staff and the food (we had all-inclusive.) Are definitely a 5 star hotel, as we have stayed in the world and very probably judge. We were ... there from 28,12. 13-11.1.14., therefore also have new year's eve there. It must be said, when we arrived at the hotel we were already attacked, if we at the new year's eve gala dinner for additional per via. 56,00 Euro participate. This was a question, at the time at all to decide could, as we had much too tired and were broken. Later we ummed then, that it was quite expensive, as we for the vacation already a great supplement for new year's eve to have paid, so we decided against and had normal meal on new year's eve, but already elevated standard, the time was just set of 18 until 7:30 p. m. and since about 90% the normal food use, there was a riesengedrängel and geschubbse and silvesteratmosphäre no sign, that was a little unfortunate and we would never again on new year's eve a trip, rather only in january a relaxed arrival and then it is not too expensive. The fantastic view from the terrace every morning, and warm sunshine made up for it, the weather was fantastically beautiful, we were on the ocean and a nice pool, the small was heated and the large with about 60m in length was marvelously to swimming. The entertainment was absolutely upscale standards and we had a lot of fun with starlight express, magician, chin, acrobats, Bee Gees cover band etc. The average age in the december was definitely pension and january then also again families and younger couples. We are also lots of hiking in the mountains and on the beach, which at the temperatures is quite possible. Average 25 degrees, even little less and even a bit more, but then you could go into the sea and cool off. All in all it was a dream vacation, which we at a different time, would gladly repeat. Now a bit more on the meals: the breakfast freshly squeezed juices, such as mango, papaya -, strawberry, Banana or tomato juice, very delicious. Sometimes serrano ham, salmon and caviar, very often sparkling wine to hit many cheese and cold meat, and of course the usual with eggs bacon, hot tomatoes u. u. Our erachtenss gave fresh rinderfiletsteaks medium roasted and another type of fish every day freshly from the grill, there were fish there, which i in the life yet did not try, but it was so delicious, that requires a special focus. Bewertung lesen
  • Zimmer
    4.0

    The size and standard of the room are 3.5 stars with balcony facing the street (we had no sea view) flat screen tv, shower only a bathtub to climb purely.

  • Gastronomie
    6.0

    The quality and quantity are m. e. 5 stars, if you didn't find anything, in Carpaccio and tapas, salmon salt crusted beef fillet, pork, etc. And everything was fresh and very tasty, not to help is no more.

  • Service
    6.0

    Room cleaning 1a without drawbacks and the friendliness of the staff in the restaurant and bars is above average good and very fast.

  • Sport und Unterhaltung
    0
  • Hotel
    5.0

    A fantastic holiday with great weather and everything you wished for in a holiday. The hotel in general is not especially nice (raw concrete walls) but now it did not bother us, since we the other criteria important find. The size and the equipment of the room corresponded to a 3 star hotel, but we didn't bother us, since we didn't spend much time in our room. The cleanliness and friendliness of the staff and the food (we had all-inclusive.) Are definitely a 5 star hotel, as we have stayed in the world and very probably judge. We were there from 28,12. 13-11.1.14., therefore also have new year's eve there. It must be said, when we arrived at the hotel we were already attacked, if we at the new year's eve gala dinner for additional per via. 56,00 Euro participate. This was a question, at the time at all to decide could, as we had much too tired and were broken. Later we ummed then, that it was quite expensive, as we for the vacation already a great supplement for new year's eve to have paid, so we decided against and had normal meal on new year's eve, but already elevated standard, the time was just set of 18 until 7:30 p. m. and since about 90% the normal food use, there was a riesengedrängel and geschubbse and silvesteratmosphäre no sign, that was a little unfortunate and we would never again on new year's eve a trip, rather only in january a relaxed arrival and then it is not too expensive. The fantastic view from the terrace every morning, and warm sunshine made up for it, the weather was fantastically beautiful, we were on the ocean and a nice pool, the small was heated and the large with about 60m in length was marvelously to swimming. The entertainment was absolutely upscale standards and we had a lot of fun with starlight express, magician, chin, acrobats, Bee Gees cover band etc. The average age in the december was definitely pension and january then also again families and younger couples. We are also lots of hiking in the mountains and on the beach, which at the temperatures is quite possible. Average 25 degrees, even little less and even a bit more, but then you could go into the sea and cool off. All in all it was a dream vacation, which we at a different time, would gladly repeat. Now a bit more on the meals: the breakfast freshly squeezed juices, such as mango, papaya -, strawberry, Banana or tomato juice, very delicious. Sometimes serrano ham, salmon and caviar, very often sparkling wine to hit many cheese and cold meat, and of course the usual with eggs bacon, hot tomatoes u. u. Our erachtenss gave fresh rinderfiletsteaks medium roasted and another type of fish every day freshly from the grill, there were fish there, which i in the life yet did not try, but it was so delicious, that requires a special focus.

  • Lage und Umgebung
    6.0

    It is about 1 kilometer to the shopping areas of Jandia and about 3 kilometer until Morro Jable. For shopping there is adequate catered for.

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