Hotel Imperial Shams Abu Soma(4.5 stars)

37 Baghdad St. Show map

Average rating

769 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.1
  • Service
    4.9
  • Location
    4.6
  • Food and Drinks
    4.5
  • Sport & entertain
    4.8
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324 hotel reviews in Englishsorted by travel date
Martin
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Short and succinct. We were now already often here in the hotel and we'll be at 26 may again and for 3 weeks. Complain you can everywhere but you are a guest, and when i see the some fly catch and the food put, photograph, and then say, so get the money back. The can nothing at all. I find it nice and can only recommend it. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Frank
Nice, relaxing holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We stayed over easter in this hotel. We really enjoyed it, especially the staff's hospitality (even without giving any tip). The beach u. the water are the best. The service the diving basis is very high praise! Also the massages are very recommendable. The food is stop egyptian! We will definitely visit this hotel again. The only fault, our lots of russian friends! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Zandra
Hotel with good all-round service and good location
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
Very well maintained facilities on a quiet beach location. Canvas chairs at the beach with very good cushions, wind and privacy available. Beach towels are provided and can daily by the pool to be changed. At the beach bar there is lunch burgers, salad and very tasty fries. Various sport possibilities to water and several inclusive deals to country like Midget Golf, billiards, children's playground, fitness centre, etc. The animation is pleasant and not dominant. Per week 20 minutes massage, as well as 15 minutes sauna including-our massages were great. The food in the two à la carte restaurant, and ... above all in the main restaurant we really liked. Of special diet to hearty there is something for everyone and diverse it was. Doctor and laborservice is excellent, also here is very good speak german. For the emergency is possible even nursery available. Shuttle bus from the hotel to the shopping to Hurghada (shopping area Sheraton road) is currently for 6 Euro per person at the beach bookable-length of stay in Hurghada 3 hours. Alternatively behind the diving station opposite investors, a small way leads to the right up, first turning on the left and after about 300 metres away a small shopping street with about 20 shops. Further trips like to Luxor (with group), or individual tours with private driver and guide mostly organised for us by sally sanad (rep its /DERTOUR, has very good contacts) after mons claudianus (a antique quarry in the eastern desert) with a visit to a bedouin village, buffet open skies at sunset in the desert with final sternenkunde of the sand dunes or a trip to El Quseir the old port (fortress, nice restaurant, beautiful church and typical old hausbauten ). read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christiane
Comfortable hotel, with beautiful beach u. water!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We were already very often for diving in Egypt, but it was in the hotel, the very nice sandy beach and the diving station everything was so good, that we in the coming year go there again are! The hotel isn't so big, small distance to the beach, ideal for swimming and snorkeling! The food was also very good, to spice the dishes were several spices to choose from! It is a smokers hotel, although we are non-smokers, was no smoke on our noses! Small fight there was always with the shower curtain, the could be removed! Otherwise everything was ... very good organized, in the restaurant, at the beach bar, hotel bar, the cleanliness everywhere and time can at the beach from hotel to hotel! For us everything was perfect! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Benjamin
Relaxing beach vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
A very lovely vacation at the beach. Positive: As a positive in any case to look at the very friendly staff at the bars and in the restaurant. These spaces are also very clean. As actually the whole hotel. Everywhere constantly very clean. Is really great the beach or the sea. Right on the hotel is a very nice sandy beach with very friendly and helpful staff. And right in the sea before there were small reefs and lots of fish. For snorkelling/try very nice There is many excursions by locals, which these at the beach sell, but also with ... a good compromise. On duration but annoying, because sometimes a 'no' or 'no interest' ignored. Food is not very varied, but if you consider where you are, then sufficient and good. Taste is ok. Unfortunately were spices way too often until rarely didn't use it from the cooking personal. Negative: Big downside is the entertainment team. There was just no animation. The staff it was apparently also vacation. You walked just always okay and hidden evenings. In case it once a demonstration in the evening gave, then saw you the inactivity in. The disco in the hotel is available, but was not in use. Opening hours are officially from 23:00 until 01:00 o'clock but it was if at all, even 5 minutes to 22:30. since however all the lights on and no music. Unfortunately the hotel is very badly soundproofed. You can hear everything and everyone. And unfortunately at night as well the staff, which at night much cleaned. Outside of the hotel is not much to undertake. There was a shisha ar and a pharmacy, nothing else read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Christian
Beautiful sandy beach with reef
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
A beautiful sandy beach, with a good nearby reef for snorkeling; a shame that there was no shopping opportunities in the area returns, room was very big, clean and beautiful. The furniture already old, but very clean held, from the terrace it is only a couple of steps to the beach. You could eat lunch in the beach bar Hot Dog, burger with fries or salad,. All in all it was a good holiday ☺ read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Conny & Jürgen
No satisfactory holiday
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Older hotel, cleanliness leaves something to be desired- no special choice at the buffet-pool/beach bar was exactly around 17 hours closed-no international drinks, therefore tasted not recommendable- read more
  • Room
    3.0

    Superior room with huge terrace and jacuzzi, furniture standard.

  • Gastronomy
    3.0

    Buffet was not diverse, rather the resources adapted

  • Service
    5.0

    Good service, friendly staff with poor quality

  • Sport & Entertainment
    2.0

    Diving was offered however only with boat for diving spot (reef) to come. Hotel reef not available.

  • Hotel
    3.0

    Older hotel, cleanliness leaves something to be desired- no special choice at the buffet-pool/beach bar was exactly around 17 hours closed-no international drinks, therefore tasted not recommendable-

  • Location
    5.0

    Location : at the beach, great for swimming, (no snorkeling/diving) tidezeiten must be taken into account.

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Dragan
Peace&relaxation! Value for money is very good!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
As a couple a superior -room with a balcony and view to the beach and own jacuzzi-very pleased. The room was big enough and always clean, the food in the all in all satisfactory, the situation absolutely perfectly and the staff very friendly. Only the free time-/ sport possibilities were satisfactory, however also nothing more. For couples that only relaxation and erhole want, in my opinion really recommendable. Value for money is very good. read more
  • Room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Werner
A, for the standards great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Since we 2012 already in this hotel vacation made, we knew, as it appeared and what we expected. Still we could we were in no way to complain about. The only downside was the entertainment. Too few offers and the holiday entertainers were not competent enough. A, for read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Harald
Great new year
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
It is the best hotel at this beach. Gladly again only the vertriebsbeauftragten at the beach for massage, camel rides, tattoo, diving trips and so on are very strenuous read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Irina
Paradise found in Imperial Shams
  • Recommended hotel
  • Singles
  • Beach holiday
  • January 2013
To find your own Paradise is really difficult to do sometimes. As for me, I suceeded. Well, I was looking for a nice hotel in Hurgada to stay for 10 days, and it wasn't as easy as I thought. I'm picky. My husband and I travel a lot. But this time I was by myself so I needed a comfortable, safe and queit place to rehab. So, I didn't care for exact part of Egypt to spend my holiday, actually my choice depended on the hotel totally. The only thing I did care, firstly, was the beach. Not just the ... beach, but THE BEACH. What I want to say is the sandy, clean, safe, full of tranquility, beautiful oasis. And, of course, I got it. Concerning the beach, there are no cons. It was interesting to observe all the states of the water on the beach. It was shallow closer to the shore and than it was deep enough to swim for some time. Then the water went away and a kind of a spit appeared. It was exciting to walk along the spit and to swim from one side of it. later the Sea became united again and it was possible to swim near the shore. In general, the water was crystal-clean and azure. As for the temperature of water, brrr, it was chilly a little bit, but quite good for January. I enjoyed swimming and was impressed by the marine life of the Red Sea. let me introduce you to the second thing that was important for me - the food in the restaurant. All inclusive was made for me. And I had a pleasure to use it in Imperial Shams. The food was always fresh and delicious.The drinks were also good. I enjoyed Egyptian Mint and Anis Tea so much. The grilled meat and chicken were really tasty. All the pastry was sweet. There was everything for any taste. I liked all the dishes. Thanks a lot, the cookers. The personnel was friendly. The receptionists were nice and busy all the time. The manager was full of hospitability and gave a lot of respect to German people. Maybe due to the fact that there were plenty of them compared to Russian people, for example. And this I loved the most. Special thanks to Salama who made me laugh in reception, Ali who made my room cosy every day and to Mahmoud. I will definitely come back to enjoy my own Paradise in winter, Irina, Russia, Yekaterinburg. Period of stay from January 7th to January 14th 2013. read more
  • Room
    6.0

    Well. I liked everything. The TV could be more modern, I think.

  • Gastronomy
    6.0

    Well, there were like three restaurants and the beach bar. The quality and quantity of food and drinks are highly satisfied. The atmosphere is 'sunny'.

  • Service
    6.0

    Staff was really friendly. Knowledge of foreign languages wishes much to be desired.

  • Sport & Entertainment
    6.0

    Leisure activities are good. An Animation group is funny, espesially a nice guy with an Afro-style hair-cut. The pools were rather cold but clean. The Internet access was provided. Thanks to Mahmoud that I finally understood that it is given for a day but not for the minutes I paid as normally.

  • Hotel
    6.0

    To find your own Paradise is really difficult to do sometimes. As for me, I suceeded. Well, I was looking for a nice hotel in Hurgada to stay for 10 days, and it wasn't as easy as I thought. I'm picky. My husband and I travel a lot. But this time I was by myself so I needed a comfortable, safe and queit place to rehab. So, I didn't care for exact part of Egypt to spend my holiday, actually my choice depended on the hotel totally. The only thing I did care, firstly, was the beach. Not just the beach, but THE BEACH. What I want to say is the sandy, clean, safe, full of tranquility, beautiful oasis. And, of course, I got it. Concerning the beach, there are no cons. It was interesting to observe all the states of the water on the beach. It was shallow closer to the shore and than it was deep enough to swim for some time. Then the water went away and a kind of a spit appeared. It was exciting to walk along the spit and to swim from one side of it. later the Sea became united again and it was possible to swim near the shore. In general, the water was crystal-clean and azure. As for the temperature of water, brrr, it was chilly a little bit, but quite good for January. I enjoyed swimming and was impressed by the marine life of the Red Sea. let me introduce you to the second thing that was important for me - the food in the restaurant. All inclusive was made for me. And I had a pleasure to use it in Imperial Shams. The food was always fresh and delicious.The drinks were also good. I enjoyed Egyptian Mint and Anis Tea so much. The grilled meat and chicken were really tasty. All the pastry was sweet. There was everything for any taste. I liked all the dishes. Thanks a lot, the cookers. The personnel was friendly. The receptionists were nice and busy all the time. The manager was full of hospitability and gave a lot of respect to German people. Maybe due to the fact that there were plenty of them compared to Russian people, for example. And this I loved the most. Special thanks to Salama who made me laugh in reception, Ali who made my room cosy every day and to Mahmoud. I will definitely come back to enjoy my own Paradise in winter, Irina, Russia, Yekaterinburg. Period of stay from January 7th to January 14th 2013.

  • Location
    6.0

    A little bit far from the airport but it's even better.

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Olaf
Who greases well, drives well
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Strong in need of renovation hotel with very bad kitchen and even those drinks. Hardly recommendable. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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René
Nice hotel, the you don't want to leave
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
The hotel is great. The staff are very friendly and very accommodating. So you don't get with, that it was a smokers hotel is, because as soon as a weed in an ashtray was, so it was replaced. The food was ok, however it mostly because of from gewürzmangel and hospitals. The sandy beach is extensive, however the spa's representative somewhat annoying. The room is large and every room has its own bath tub. Towels in all sizes are included, also the hair dryer. Superior suites are provided with additionally feature a jacuzzi for 2 people. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Renate
Christmas Nile and new year's eve at imperial shams
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel we have as anschlussaufenthalt to the Nile-cruise to relax. Beautiful clean Hotel beach with comfortable wooden pool chairs and daily friendly staff in all hotel areas. Very Appealing lobby-, bar area with lots of places to sit on 2 floors, with enough drinks- Offer at the bar for egyptian standards, for a hotel in this price range for all inclusive. In the buffet restaurant was every day something for everyone, also salads and dessert were always fresh and delicious. The specialty restaurants are very improved and not recommendable. It will be the same food served as in the ... main restaurant and pizza tonno with smoked salmon \u263a? The amenities in the room is already a bit dated, also the bath with shower curtain. In our opinion deserved the hotel only stars, with good value for money, also because of the small pool areas. Recomendation from already several times in Egypt in 5 stars hotels spend a vacation. The new year's buffet beach however a star hotel nothing and was very attractive and lovingly of the chefs developed. In short a good hotel the elevated middle class hotel for a relaxing hotel. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Sandra
Perfect holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We now have for the 2. time at imperial shams vacation spend and it was perfect. We will definitely also next year there our seaside holiday! The staff were very friendly and helpful. Also the offered food, which unfortunately for many apparently always the most important is, was very good. With the exception of the relatively many eastern european guests, which unfortunately quite loud and also not the best attitude display, it was a perfect vacation. The leisure and excursion offers were also perfect, exactly like the newly opened spa-center. We have perfectly relaxed and are definitely coming again \u263a read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Anita & Christina
This hotel has its stars not deserved
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2012
My daughter and i were for the 5. time between christmas and new year's eve in Egypt, but that was so rather the worst vacation. Price and performance fits not at all. Starting with the room. The room was initially ok, but after a week was the bathtub, the mirror and the whole room super dirty and also to at the end not changed. Now to eat. To 90% the food was cold and two weeks everyday the same, only the sauces have changed, except at christmas it was very delicious. But to new year's eve it was, as previously ..., everything was cold and therefore not enjoyable. The staff. Most of the staff except for a few exceptions, were just pushy and extremely annoying. So what we have never experienced something like that. My 12-year old daughter could the conclusion not one more time their names be heard. The guests. To 90% russians, the rest german. Really s u p e r. now to the beach. The beach was just dirty, of thousands of flies besieged, no real reef for snorkelling and the beach- seller about exactly annoying like flies. And now our summary to this hotel, once and never again and we have surely no high expectations. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Corinna
Relaxing vacation in nice hotel with great location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We were satisfied all around and definitely again return. Great clean water with small snorkel area directly at the beach, left and right from the hotel the possibility small standwanderungen, almost every room with a view of the sea, beautiful intact wood -chairs by the pool with thick cushions, staff are very friendly and the cleanliness we could nothing to complain about - all great. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
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Andreas
For the 2. time in 2012 and 2013 we are coming again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We are for the 2. time 2012 in shams imperial traveled and did not regret it. The hotel and the staff is brilliant thanks to the guest care Marion and Katja you guys were great. Then still another further thanks to the guys from the skyrider kitebasis again it was great with you. The sandy beach is brilliant for snorkeling, at the diving station comes every morning always a turtle the very beautifully could see. For us, there is about the hotel nothing to moan about we would go back in a heartbeat check in. Merry christmas and happy new ... year to all read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Birgitt
Vacation almost like at mothers
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
There the 1. time a hotel 2×booked says everything and it is definitely a 3. x as here everything fits, food, beach, petsonal and the best kite station enclosed read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Stefan
Good hotel with friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Were already here for the 2. time. Room clean. Food tasted. Staff are very friendly. Proximity to very nice beach. Chairs were sufficiendy available, even if you after 10 o'clock first at the beach was. Complaints were quickly taken care of. There were mostly czechs, russians, swiss and german in the hotel, whereas no negative on a lot. Especially i would like to german guest relations manager Katja and Marion stress, the order to all your requirements the vacationer ones. We will be back! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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