Hotel Pestalozzi Lugano(2 stars)

Piazza Indipendenza 9 6901 Lugano View on map

Average rating

108 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.1
  • Service
    5.8
  • Location
    5.7
  • Food and Drinks
    5.2
  • Sport & entertain
    3.4
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35 hotel reviews for undefinedsorted by travel date
Maya
A very good place to stay
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
My stay was very good, I got very much help from the people at the registration desk. The only disappointment was the quality of the lunch - it was very tasteless. At any rate, I would recommend the hotel to other people. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Ruth
Wonderful hotel, friendly staff who were flexible
  • Recommended hotel
  • Couples
  • Business trip
  • June 2014
Thanks to the staff at the hotel for a wonderful stay. I appreciated the flexibility of the staff when I asked for a room change to accommodate my husband. Clean rooms, well prepared, lovely views. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ivo
For 1 night ok.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2013
The location is great, but there were a few drawbacks. I am aware, that i in a 2 star hotel not a 5 * facilities could expect. For a hair dryer at the front desk ask i found difficult. My single room and the bed were very small (looked more like a prison cell and not like a hotel room). The blanket consisted of 3 layers which i personally tedious think, because with the time auseinderfällt. I prefer 'classic' bed linen. The room was very noisy, every step in the hallway outside. In the bathroom on the floor, i found ... a long hair. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Jay
Enjoyable hotel, good location
  • Recommended hotel
  • Couples
  • Other stay
  • October 2013
The room was very clean and reasonably sized. Shower was nice, closet was big enough and beds were quite comfortable. read hotel review
  • Room
    6.0

    The room and bathroom were clean and tidy. The shower had plenty of hot water. The beds wee quite comfortable. There was a bit of noise in the alley at night.

  • Gastronomy
    6.0

    We had an excellent breakfast buffet.

  • Service
    6.0

    All staff were extremely helpful and pleasant.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The room was very clean and reasonably sized. Shower was nice, closet was big enough and beds were quite comfortable.

  • Location
    5.0

    The hotel's location was good. It was near a nice park for walking. Most restaurants were 3-6 blocks away.

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Silvia
Hotel Pestalozzi can be recommended to everybody
  • Recommended hotel
  • Friends
  • Business trip
  • October 2013
We were altogether very pleased and we will book again this hotel and we will recommend it to all our friends. Te hotel is very nice and clean and the service is exclusive. Romms are availabel to fair prices. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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George
A small fantastic hotel in the middle of Lugano
  • Recommended hotel
  • Singles
  • Other stay
  • October 2013
The TVs in the rooms are not taking cognizant of those who speak English NO BBC CNN / ALJAZEERA amongst other channels No balcony for rooms as it is an old design which has to do with safety No emergency exits apart from the Lift and stairs because of OLD design Generally good as it is in the centre of the town with a bus stop in front and near the Central Bus station. The reception and front desk are fantastic The cleanliness of the roos daily is the best. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Becky
My second family! I love staying at this hotel. No complaint
  • Recommended hotel
  • Singles
  • Other stay
  • April 2013
I wanted people travelling from out of the country to know that this is a great, friendly place to stay! The rooms are quaint and clean. There is free internet and everyone who works there is multilingual. They do everything they can to help you get around Lugano and get to know the area and they are very reasonably priced. I go to Lugano many times per year and always stay there! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    1.3
    Child care or playground
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Flurina
Rooms with view
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2013
The room for three persons on the 4. floor was spacious and tastefully decorated. The big balcony on two sides of the room allowed a view over the roofs of Lugano and the lake. The mood was awesome. The location of the hotel, nearby lake, Piazza and shopping, as well as the friendly service made our stay more than pleasant! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Berta
Very friendly and nice, centrally located
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2012
We are all 2a 3 years for a couple of days in Lugano and feel in this hotel always very well! Very clean. The employees are very friendly. Great leadership! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ueli
Informal hospitality in best location archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
In the hotel PESTALOZZI was I had always welcomed in a friendly manner have been. The atmosphere is warm and welcoming, without knick-knack however therefor with heart. The rooms are simply furnished, but are relatively well maintained and have but for the two stars-level standard comfort. Many are to the inner courtyard aligned and so quiet and shaded. Currently there is a renovation instead of. The cleaning could have been a bit thorough his (hair on the floor). The location is very centrally located. Old town, shore of the lake, Parco ciani, convention center, Meese (espocentro), urban bus station (Lugano ... Centro) and LiDo only a couple of minutes footpath away. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sibilla
Friendly, efficient, clean, personable archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2011
Regular customer of the hotel for a number of years, young motivated couple as Geschätfsführer, very competent, the hotel is nice, clean, the service is excellent, the price and achievement are correct hundred % read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Lukas
Great location, very pleasant archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2011
The hotel is located right in the centre of Lugano. Two five-minute walk to the lake and the pedestrian area. The stay was very pleasant, the hotel and our room was very clean and the staff helpful. Only the breakfast was not so varied. We would stay here again in a heartbeat. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Markus
We would stay there again. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
We only stayed for one night in the hotel PESTALOZZI, but we enjoyed it very much. Our room was very spacious 32, beautifully designed and the staff from the front desk to the cleaning lady and the service at the breakfast were extremely friendly. The breakfast buffet was continental, so far more than ' notorious 'Italian breakfast. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Rennie
Inexpensive hotel on the edge of the city centre archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2011
The hotel is on the edge of the city centre nearby the lake, the town of garden and the palazzo the Congressi location. It has friendly staff and cheap, clean rooms with shower and toilet in corridor. The restaurant is alcohol; the food was delicious and reasonably priced. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Leo
Pleasant, in the center, beautiful rooms archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
The hotel deserved more than two star for the beautiful rooms, the multilingual staff, the great restaurant. In the two days, where i was there, the food was seasonally perfect adapted and very good prices (for Switzerland). Two thumbs up for this great hotel - keep up the good work! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Birgit
Nice hotel in a central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
Nice front desk (multi-lingual!), which for us very pleasant was, after we only had a few speak italian! Large room - in the calm inner courtyard - with a large bathroom. Very clean and friendly designed. Lots of space for our luggage. There were supposedly rooms in all kinds of sizes and categories. Staff was always helpful and very friendly, tips and questions regarding inspection possibilities, there were for us. And after the various inspections were only a couple of steps from the hotel in the nearby located park or the 'promenade' of Lugano. Ideal for in the evening the ... day well off. Plenty of bars and restaurants in the area, restaurant in the hotel! We can definitely recommend this hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ursula & Claude
Pleasant city hotel with good atmosphere archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2011
Pleasant, nice city hotel at good location. Clean and a good atmosphere. Staff friendly. The restaurant is not effusive, but okay at any time, with family and friends again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Franz
Nice hotel in the middle of the centre of Lugano archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2011
After a recommendation from our friends/neighbors we decided, PESTALOZZI to book a double room at the hotel. It was definitely worth it, because the rooms are very clean and nicely equipped, the staff is great and the restaurant is also vegetarian dishes. Furthermore, the hotel is very centrally located, two minutes walking distance from the shopping streets, the numerous restaurants in the centre and the Lake Lugano. Just great! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Great location, great price, great staff archived
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • February 2011
A very Central Hotel, the rooms are newly renovated and modern, the staff very nice and friendly. Perfect for a business trip in Lugano, but also suitable for families. Close to the lake and the centre of Lugano. Furthermore, there are a number of tourist attractions in the region, from the hotel are very good reachable. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Anna
Pleasant, clean and friendly archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2011
The hotel's restaurant no alcohol served, I learned. But this didn't bother me. The garden/backyard on the room was quiet. I could imagine, that the rooms on the street because of traffic noisy. Good food, pleasant restaurant rooms, very friendly service. Réception also very accommodating. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
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