Hotel Pestalozzi Lugano(2 stars)

Piazza Indipendenza 9 6901 Lugano View on map

Average rating

159 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.1
  • Service
    5.7
  • Location
    5.6
  • Food and Drinks
    5.1
  • Sport & entertain
    3.6
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44 reviews for this hotel sorted by travel date
Karen
Clean, convenient, friendly and affordably priced!
  • Recommended hotel
  • Families
  • Other stay
  • May 2015
The Pestalozzi was a great find. Parking was easy. We got one of their spaces right in front of the hotel. (They only have a few, but if you don't get one of them they have an arrangement with a parking structure very nearby.) The reception staff were very friendly and helpful. There was an elevator, so pretty easy to get our luggage up. (We did have to take our luggage down a few steps to get to our room, but I think that was just for a few of the rooms on the first floor.) The room ... was large and very clean. It had a really big bathroom with a tub. The only negative to the room was that there was no air conditioning, which might be a problem due to noise in the courtyard. However, the location near the center and the affordable price made up for the lack of A/C. The restaurant had a nice selection of dishes that were very good for dinner and breakfast, which was included in the price, was quite good. Our only suggestion for the restaurant would be to dim the lights a little in the evening. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Caroline
Great service, location and value for money
  • Recommended hotel
  • Singles
  • City break
  • March 2015
Very friendly and wonderfully helpful staff. I made a special request for a hair dryer and found one already waiting in my room on arrival. I had a simple, single room on the first floor on the courtyard side - i requested a quiet room and this one was perfect - i had a great night's sleep. The furnishings were basic but I had everything i needed - TV, good wifi access (ask at reception for the code), desk, comfortable bed and bed linen. The bathroom down the hall was impeccably clean and there was no queue. The hotel's online ... photos of the room were accurate - no nasty surprises. I was very pleasantly surprised when the hotel opened the kitchen specially for me when I came back after 10 pm and served me a hot meal. Front desk was very helpful with travel and tourist information. This is a hotel that is comfortable for solo women travellers as well as for business travellers. There is no alcohol for historical reasons in the restaurant but there are plenty of bars nearby. It is great value for money and I would definitely stay there again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Danilo
Exellent choice
  • Recommended hotel
  • Couples
  • Countryside & spa
  • March 2015
centrally located (3 minutes from the lake and less then 10 from Lugano's main square), very friendly stuff, clean rooms. We thuought it was good vaule for money. I would definately recommend it!!! read hotel review
  • Room
    5.3
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Daniel
Nice hotel in a good location
  • Recommended hotel
  • Singles
  • Business trip
  • February 2015
Location: The hotel is in the middle of the city - highly accessible & easy to find it; Service: All staff in the hotel are helpful and friendly; Facilities: Basic amenities are provided; Housekeeping staff make up the room everyday. Good! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close
Cynthia
A good hotel
  • Recommended hotel
  • Singles
  • Business trip
  • February 2015
The hotel was good and well situated in the center of the city. The room was well equipped and clean. The food was high quality and cheap. The staff were friendly, attentive, and fluent in a range of languages. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Rosie
Very helpful and friendly staff
  • Recommended hotel
  • Friends
  • Business trip
  • February 2015
Our suitecase numer lock was out of order and we are so lucky to have their staff helping us to unlock it, he did a great job to open it without broken the pull tab so we don’t need to buy a new suitecase. Eventhough he cannot speak English, but we do communicate well. Thank you so much! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Helen
Good Hotel: Central and Friendly
  • Recommended hotel
  • Friends
  • Business trip
  • October 2014
The hotel was of a usual standard for Swiss hotels, in the fact that it was in an old building and therefore the furnishings were quite dated. However the cleanliness, location, customer service and breakfast were excellent. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Nils
High quality of the room relative to the price
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
The quality of the room was high compared to the price. The room was clean, and the staff was very friendly. The variety of food was not large, but good enough and of good quality compared to the price. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Helga
Staying in a friendly hotel close to the Lake
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2014
It was very nice to stay at your hotel. Previosuly I used to stay in an other hotel which is near to the railway station. Compared to that one I enjoyed now that I am in the city centre, tmoreover he Park Ciani and the beach were very close to me. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Maya
A very good place to stay
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
My stay was very good, I got very much help from the people at the registration desk. The only disappointment was the quality of the lunch - it was very tasteless. At any rate, I would recommend the hotel to other people. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
Close
Ruth
Wonderful hotel, friendly staff who were flexible
  • Recommended hotel
  • Couples
  • Business trip
  • June 2014
Thanks to the staff at the hotel for a wonderful stay. I appreciated the flexibility of the staff when I asked for a room change to accommodate my husband. Clean rooms, well prepared, lovely views. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ivo
For 1 night ok.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2013
The location is great, but there were a few drawbacks. I am aware, that i in a 2 star hotel not a 5 * facilities could expect. For a hair dryer at the front desk ask i found difficult. My single room and the bed were very small (looked more like a prison cell and not like a hotel room). The blanket consisted of 3 layers which i personally tedious think, because with the time auseinderfällt. I prefer 'classic' bed linen. The room was very noisy, every step in the hallway outside. In the bathroom on the floor, i found ... a long hair. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Jay
Enjoyable hotel, good location
  • Recommended hotel
  • Couples
  • Other stay
  • October 2013
The room was very clean and reasonably sized. Shower was nice, closet was big enough and beds were quite comfortable. read hotel review
  • Room
    6.0

    The room and bathroom were clean and tidy. The shower had plenty of hot water. The beds wee quite comfortable. There was a bit of noise in the alley at night.

  • Gastronomy
    6.0

    We had an excellent breakfast buffet.

  • Service
    6.0

    All staff were extremely helpful and pleasant.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The room was very clean and reasonably sized. Shower was nice, closet was big enough and beds were quite comfortable.

  • Location
    5.0

    The hotel's location was good. It was near a nice park for walking. Most restaurants were 3-6 blocks away.

Close
Silvia
Hotel Pestalozzi can be recommended to everybody
  • Recommended hotel
  • Friends
  • Business trip
  • October 2013
We were altogether very pleased and we will book again this hotel and we will recommend it to all our friends. Te hotel is very nice and clean and the service is exclusive. Romms are availabel to fair prices. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
George
A small fantastic hotel in the middle of Lugano
  • Recommended hotel
  • Singles
  • Other stay
  • October 2013
The TVs in the rooms are not taking cognizant of those who speak English NO BBC CNN / ALJAZEERA amongst other channels No balcony for rooms as it is an old design which has to do with safety No emergency exits apart from the Lift and stairs because of OLD design Generally good as it is in the centre of the town with a bus stop in front and near the Central Bus station. The reception and front desk are fantastic The cleanliness of the roos daily is the best. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Becky
My second family! I love staying at this hotel. No complaint archived
  • Recommended hotel
  • Singles
  • Other stay
  • April 2013
I wanted people travelling from out of the country to know that this is a great, friendly place to stay! The rooms are quaint and clean. There is free internet and everyone who works there is multilingual. They do everything they can to help you get around Lugano and get to know the area and they are very reasonably priced. I go to Lugano many times per year and always stay there! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    1.3
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Flurina
Rooms with view archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2013
The room for three persons on the 4. floor was spacious and tastefully decorated. The big balcony on two sides of the room allowed a view over the roofs of Lugano and the lake. The mood was awesome. The location of the hotel, nearby lake, Piazza and shopping, as well as the friendly service made our stay more than pleasant! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Berta
Very friendly and nice, centrally located archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2012
We are all 2a 3 years for a couple of days in Lugano and feel in this hotel always very well! Very clean. The employees are very friendly. Great leadership! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ueli
Informal hospitality in best location archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
In the hotel PESTALOZZI was I had always welcomed in a friendly manner have been. The atmosphere is warm and welcoming, without knick-knack however therefor with heart. The rooms are simply furnished, but are relatively well maintained and have but for the two stars-level standard comfort. Many are to the inner courtyard aligned and so quiet and shaded. Currently there is a renovation instead of. The cleaning could have been a bit thorough his (hair on the floor). The location is very centrally located. Old town, shore of the lake, Parco ciani, convention center, Meese (espocentro), urban bus station (Lugano ... Centro) and LiDo only a couple of minutes footpath away. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sibilla
Friendly, efficient, clean, personable archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2011
Regular customer of the hotel for a number of years, young motivated couple as Geschätfsführer, very competent, the hotel is nice, clean, the service is excellent, the price and achievement are correct hundred % read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
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