Hotel Atrium Beach(4 stars)

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Average rating

31 hotel reviews

    Rating by categories

  • Hotel in general
    4.2
  • Room
    4.1
  • Service
    3.3
  • Location
    3.7
  • Food and Drinks
    3.2
  • Sport & entertain
    3.7
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9 hotel reviews in Englishsorted by travel date
Simone
Never again Bulgaria
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
First for 5 years open, but flaws such as before 100 years animation directly nothing, to the Volleyball you had to in the neighboring hotel escape. Unfriendly staff, the not even speak English ( especially at the front desk is something not acceptable) in unable management -a catastrophe. Beach actually beautifully, the lots of stones make it hard to feel comfortable. Bouncy castle in the area at a charge-that is unacceptable. Besides that for small children nothing possible. Double room for 3 people way too small. Armchair for folding for sleeping completely unsuitable. 2 outlets on the whole room, in ... the bathroom not any! Daily change of towels usually only after while vigorously demand. Food very monotonous, without much taste. With children one must itself let which break in. Fruit is at home bigger and fresh ( usually mealy and mushy) read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.5
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    2.0
  • Location
    2.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Marion
Summer at the sea
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Lovely right on the sandy beach with a few shallow rocks located. Pool small, but all pools on the complex be used. Okay food. Kids club far away! read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Sylke
The second time I stayed here, not just now
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2011
The staff tried hard, but with the Russian 97% overwhelmed. The food was tasty, but unfortunately it was nearly always cold. Since the kitchen but also to the Russian guests must adapt and much more precook than planned, but three quarters of the guests left is scrubbed, the frustration is understandable as well. There were much too few beach chairs at the pool and the beach, entertainment is zero. Unfortunately, there was also the aquapark not completely open and the ladders to the slides was very dirty. 2008 there was a bar on the beach, drinks and ice cream at ... the pool. Unfortunately no more. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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Heinrich
Never again Atrium beach!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
Overall rating 3 -, for 3 stars would maybe still scarcely sufficient. Enziger plus in the hotel: aqua park in the price, but also without couch or umbrella( costs extra). Whole vacation only Rumgeärgert, 2 times room changed, because for example: toilet leaked, air conditioning from the neighboring hotel too loud and so on never again Atrium beach! read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Antje
Great vacation! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2009
Last summer I had made a great vacation in Bulgaria with my family! Hotel atrium is perfect for families with small children. There are many leisure offers, care of children, playgrounds and the children is in the summer-resort in security, because it is always so calm. The beach was much clean and the staff - totally nice. In hotel atrium we enjoyed always delicious meals, were the rooms clean and the plant of the hotel are excellent. We go this summer again there, because the children speak still about our vacation in atrium! It was great! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Arthur
Not recommendable! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2009
Restaurant in the atrium beach is very small, is in the cellar and has no windows. The number of tables does not correspond to the number of guests. For a free table one must wait only. Cleanliness in the restaurant is catastrophic. Tablecloths were not changed over several days. Table-ware and cutlery were very dirty. Floor in the restaurant was slippery in many places because of meal remainders. In addition still another a very high noise level and crowding come in the restaurant. Buffet was often not refilled or with longer delay. Pools were long not cleaned 2 weeks. Plastic ... cups, Weingläser, meal remainders and sand were not to be surveyed in the water. Being and screens because of the beach were already occupied before 6 o'clock. In order the dinner in the 3 A-la-carte restaurants to reserve, had to employ itself one for at least 1 hour. Service generally very badly: Unqualifízierte, unfriendly and overtaxed coworkers without language skills. Cost-performance ratio is not correct. We were very much disappointed. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Tobias
Disappointing badly! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2009
Altogether a beautiful holiday village plant, the atrium beach disappoints however in each regard. Above all the offered meals were hardly to be undercut in variety and quality, equally these were cold. The dining-hall was in the cellar, in which not even a window was present. The so-called speciality restaurant in this hotel, which one could book within the vacation for one evening free of charge, was in the ground floor with sea view, in addition, the meal emerged there as culinary disaster, so that we in the middle broke the meal off in the main course. And had down ... played, had changed nothing had not seriously taken complaints over the meal with the all route travel line. The Personl was not particularly friendly except few exceptions and worked gene FFS. We would never book this hotel again, nor we would drive again to Bulgaria into the vacation. read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Ralf
Unfortunately very bad service archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2008
A new (however not yet finished) hotel in a quite large plant with still different hotels and mansions, beautiful from architecture. There in the last year only open the furnishing is in a good condition. The nationalities like elsewhere also, thus Germans, Russians, Engländer and a few dutchman of everything without problems. The being because of the beach are without editions such a thing we ever did not experience!! read more
  • Room
    4.5

    Room size was for 2 persons sufficiently the furnishing beautifully, there one trouble gave oneself. Refrigerator was just as available as a hair dryer and a TV with several German programs. Air conditioning system functioned just like the room service which in addition, at the tip have lain can, dennes was not not with all so. Anyhow we had daily new hand/bath-towels and with half time fresh bedlinen. Vacuum cleaner ward not seen!!

  • Gastronomy
    2.0

    The meal was actually completely o. K after 14 days bissel monotonously, but that is elsewhere also like that. The dining hall is much too small, table-ware (cups for breakfast) much too few it coffee from plastic cups gave in such a way. Tables were often dirtily and with merrily chatting staff!!! (Usually) halfcold meals nationaltypically should be so the travel chief, which was always friendly actually. Beverages were in the framework except the beer at the bar. One knew meals also in the neighbor hotel there was somewhat more place, which one cannot maintain from the terrace in the atrium (3 tables)

  • Service
    1.0

    Thus about 80% Personales speak only Bulgarian and also with English look it not much better. The reception was not with us only 2 days opened and even with our arrival was to say could, where the room is. There (even for older guests) nobody were that the suit-cases carried says everything and has with service nothing to do!! Complaints only over the travel chief possible however those was daily attainable. Otherwise anyway none understands which one wants! We did not use physician in the neighbor hotel however. Room safe per day 7 leva…. Genuinly fat!! A friendly smile of the staff is it is rarely more busily with itself than with their guests.

  • Sport & Entertainment
    2.0

    Was not any longer much loosely which perhaps because of the season was. Very beautiful aquapark in the plant available. One could itself have given the pool at the hotel… Is anyway much too small. The beach shower by the way sees from as if it already 5 than the hotel is years older. If the weather no longer is so beautiful would be safe an indoor swimming pool in the plant optimal. Cleanliness at the beach was not correct which both at missing waste-paper baskets and because of the highly motivated staff was.

  • Hotel
    2.5

    A new (however not yet finished) hotel in a quite large plant with still different hotels and mansions, beautiful from architecture. There in the last year only open the furnishing is in a good condition. The nationalities like elsewhere also, thus Germans, Russians, Engländer and a few dutchman of everything without problems. The being because of the beach are without editions such a thing we ever did not experience!!

  • Location
    2.5

    Really very beautifully at the beach, but if the hotel is fully occupied is couches and screens much too few. In the plant it gives few business a this is however around some expensive as at the sun beach, but that is normal. With the bus to the sun beach for instance 30min. For 3 leva the taxi is about 20-25 leva goes faster however the bus does it also. To the airport depending upon time of day between 60 and 90 min.

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Petra
To recommend not archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2008
Forget which in the catalog are located. The hotel is generally dirty. Staff totally makes excessive demands of (pupils) and unfriendly. Nobody speaks German and also with English does not get ahead one not. They understand not or do not want not to understand. The “clean” bedlinen and towels for the hotel are stored in a hall, where the walls are fully verschimmelt. Much are enough for waiting periods at the reception. With the breakfast there were no cups (too few), then evenly coffee from the paper cup. Meal badly. Table-ware not cleanly. read more
  • Room
    1.0

    would be ok, if no mould and no humidity were. All somehow moldy.

  • Gastronomy
    1.0

    Cleanliness and hygiene do not give it naturally also to the restaurant.

  • Service
    1.0

    Staff totally makes excessive demands of. Nobody spoke German and English also not. Room cleaning was so far correct. Against mould at the walls and inundation after showering (water by the wall into the corridor. Carpet was thereafter no more drying) can also the best cleaning personnel for nothing more make. Therefore also the moldy smell in the room. Complaints were taken up by the travel line, but nothing happened. Also later complaints with allroute brought nothing there allroute from these conditions allegedly nothing white.

  • Sport & Entertainment
    1.0

    We did not receive much of. Language was probably Russian or Bulgarian. No offers in German language. Beach dirty. Beach chairs dirty and partly broken.

  • Hotel
    1.0

    Forget which in the catalog are located. The hotel is generally dirty. Staff totally makes excessive demands of (pupils) and unfriendly. Nobody speaks German and also with English does not get ahead one not. They understand not or do not want not to understand. The “clean” bedlinen and towels for the hotel are stored in a hall, where the walls are fully verschimmelt. Much are enough for waiting periods at the reception. With the breakfast there were no cups (too few), then evenly coffee from the paper cup. Meal badly. Table-ware not cleanly.

  • Location
    2.0

    The situation would be very beautiful, if everything would be correct approximately.

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