Hotel Mercure Hurghada(4 stars)

Km 12 Safaga road 84511 Hurghada Hurghada/Safaga View on map

Average rating

1,309 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.7
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328 reviews for this hotel sorted by travel date
Tracy
Family celebration
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2016
We have just enjoyed 10 days in the fantastic Mercure hotel. We came as a family and friends group of 16 to celebrate my mum and dads 50th wedding anniversary. We could not have wished for anything better. The staff and the animation team made all of us not only mum and dad feel special, but boy oh boy what they have all done for my parents is beyond all our dreams, I really cannot put it into words because you had to experience it. One thing I can say is they and us and probably most people in the ... resort will never ever forget it, it was so special and we as a family cannot thank them all enough. We cannot praise it enough, all the staff from the gardeners, cleaners, waiters, animation, management, bar staff are all 100% genuine. I have never felt so safe, so relaxed, and welcome anywhere, please come to this resort xx read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christine
Fun in sun
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
Animation team brilliant, staff can't do enough for you, entertainments very good they put there heart and soul into every performance. Food very good,. Rooms very nice and spacious. Nice to have a heated pool. Jaccuzi and spa nice. Anew more competition would be nice I.e darts, pool. The cooking competition very good idea great fun and demo's good as well. Improvements being done in the hotel but not affecting your holiday (don't know they were them). Need more toilets but when told about it they said they are working on that, which we know they will. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Sergy
Great holiday in Mercure
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
We been in mercure for first time we like the hotel the beach was so nice pool is warm and clean food is super and drink is testy animation team made our holiday great big thanx to Zizo we love you and we will be back. We love mercure. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Amanda
Amazing trip
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
This Hotel was great. Ten out of ten stars, the service is amazing and the staff is super nice, the food was great! I will definatly come back again. The animation team is amazing, Dino, roxama, Zizo and the hole crue, we are going to miss them so much read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Fie
Nice holiday in mercure
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
Our holiday here in hotel mercure was very nice. The staff was very sweet and service minded and full of energy and joy. Our room was clean and comfy and the housekeeper made funny and beautiful figures out of our towels - so sweet. At the buffet there was a lot of different kind of food and it was delcious and it changed every day. They decorated the buffet and the buffet. Animation team was great and crazy in good wayspichail Zizo. We will be back read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Alberte
Great holiday in Mercure with Zizo
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
We arrive to mercure for first time,, we were very happy to be here room is good. Drinks is good food is testy .. Pool is good and warm beach is clean the staffe very funny. Animation team very funny and active big thanks for zizo read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lauren
Brilliant holiday, amazing staff!
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
Firstly, despite negative opinions towards Egypt at the moment I can honestly say at any point during my holiday did I ever feel unsafe!! So please do not let this put you off travelling to Hurghada. The security at the airport and hotel is brilliant. We were welcomed by Chloe and Marley and straight away felt at home! I would say the animation team here made my holiday ten times more enjoyable than it would have been without them! They aren't pushy and if you don't feel comfortable doing something then they don't make you do it! They are a ... fun bunch and the main reason I would come back to this resort. Special mentions to Zizo, Dino, Chloe and Marley, they are all crazy! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Olga
Vacations, which many can only dream
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
Hotel "Mercure" - its a cohesion and friendly team of wonderful people that will provide absolutely any tourist of all ages and interests, the best and most relaxing holiday! "Beautiful", delicious and varied cuisine, incredibly beautiful area hotel, clean beach, comfortable rooms But that's nothing compared to the staff who work here! You care about each camper as own child Such an attitude to the travelers I have never seen anywhere else! - While much has been seen. Your evening shows, sometimes with the involvement of tourists, fascinated. Your smile, even during meals," make a warm" heart Special thanks ... to all the girls and boys at Reception - you are so nice! Animation - Ksyushenka, Madu, Victor, Marley and all all all - you are the best animation team in the world! Keep it up. I recommend this hotel as the most comfortable place to rest not only the body but the soul. read hotel review
  • Room
    5.0

    The rooms are small but very comfortable. Comfortable bed. Large plasma TV, large mirror - in each room. Daily cleaning and towel change. I liked that each room has air conditioning - both warm air and cold. Everything is in working condition.

  • Gastronomy
    6.0

    The all-inclusive hotel food. Very varied menu. Great selection of sweets, fruits and vegetables. Every day the menu changes. Beautiful serving dishes. We liked that the food is prepared right before our eyes. Enough good quality wine.

  • Service
    6.0

    Best service! Always fast and with a sincere smile, which is very nice.

  • Sport & Leisure
    6.0

    Great variety of sports. Morning exercises, eastern and latin dancing, aqua aerobics, volleyball, boccia, tennis, soccer, golf - all of this offer animators during the day. Daily unforgettable show program, a disco and a casino. Some very comfortable, warm and crystal clear pools. Also a pool for children.

  • Hotel
    6.0

    Hotel "Mercure" - its a cohesion and friendly team of wonderful people that will provide absolutely any tourist of all ages and interests, the best and most relaxing holiday! "Beautiful", delicious and varied cuisine, incredibly beautiful area hotel, clean beach, comfortable rooms .. But that's nothing compared to the staff who work here! You care about each camper as own child .. Such an attitude to the travelers I have never seen anywhere else! - While much has been seen. Your evening shows, sometimes with the involvement of tourists, fascinated. Your smile, even during meals," make a warm" heart .. Special thanks to all the girls and boys at Reception - you are so nice! Animation .. - Ksyushenka, Madu, Victor, Marley .. and all all all - you are the best animation team in the world! Keep it up. I recommend this hotel as the most comfortable place to rest not only the body but the soul.

  • Location
    6.0

    A very beautiful place. Palm trees, swimming pools, beautiful architecture of the hotel - all very impressive!

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Lyubomyr
Vacation in Mercure
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
It is to difficult start with something essential because in Mercure hotel everything is essential. It was my third time in this hotel and I would like to say that staying here is a big pleasure. Once again I would like start from the staff which is working here. The people are very friendly and have a good communication skills. It's related to the everybody especially animation team. Jimmy mafia - hhhh, Rami, Victor + Victor, Marley, Ruslan and of course beautiful girls are the best! The food was very delicious with a lot of differences. Local cooks could prepare ... and surve You everything that you can only imagine for yourself. The hotel room was very nice with the sea view. One minor thing that I would like to say is that for the 5 stars hotels in apartments should be foreseen sleepers for the costumers. But in general my vacation was perfect. I would like to say that if the next time I will came back to Hurghada I will chose this hotel once again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Pasha
Great holiday in mercure
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
We had great time in mercure Hurghada the beach is good staff also on the beach very helpful always around. Azur bar the drink so nice and testy.. Animation team was great Zizo MARLY and Dino was the best .. Every night diffrant show.. We miss you and we will back to mercure again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Alaa
Above expectations stay in hurgada
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
since i'm platinum accor member, i chose mercure hotel for my stay in hurgada frankly speaking i was worried of going to any hurgada hotel as i knew that renovations weren't done on regular basis however, i was surprised of level of hotel and status of rooms i arrived at 4 pm, the hotel shuttle bus was waiting in airport i was picked up and arrived to hotel in less than 30 mins when i reached hotel, i found very professional and warm welcome i recieved welcome drink and informed that my platinum room upgrade was applied i was upgraded ... to sea view room from garden view reservation i arrived the room and surprisngly it was in perfect condition everything was working ok and in good status my reservation was on all inclusive basisi went to restaurent checking the 2nd point that was worrying me FOOD. the food was OK, neither bad and neither good much varieties and many of them have good taste however, the drinks were not the best, juices are cheap nectars and coffee is cheap egyptian brand as well to solve this issue, i upgarded to "ultra all inclusive" option which offers you fresh juices, nespresso coffee and imported alcholics which was not my interst this costed 15 USD per guest per day, fair enough if you want to drink healthy juice or good coffee there are much activities to be done in the hotel, either paid or free despite the high prices of paid activities all the stuff are doing their best to make your stay comfortable they have opened new wing in the hotel that has larger superior rooms, family rooms and suites that are suitable to our middle eastern style instead of european size style rooms in old wing i will definitely visit this hotel again in case i come back to hurgada thanks to all stuff for their effort during my stay read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Tanya
My holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
Hello! Recently I returned from vacation. I was pleasantly surprised impressed by this hotel, namely: -Numbers comfortable. Very much. -a restaurant. The varied food, nice staff, a great choice. -beach. Sunset in the sea stunning, has its own coral reef. A lot of space for windsurfing, which was a pleasant surprise. -very like that if you have any suggestions implement them immediately. -animation. Very good guys. Lovely evening shows. An international team. Thank Ruslan, Xenia, Victor, Victor yellow glasses, Christine, Zizo, Dino, Farid, Madu. There is a good disco, directly in hotel! I recommend this hotel for young people and ... for couples with children. I wish you all a good time! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Miriam
Best vacation in December
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
Good food and excellent service. Definitely would come again and highly recommande this hotel! The stuff is friendly and they offer good activities for young and old. Clean rooms. Perfect for families. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Victor
Price-quality
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
I love this hotel! We are always glad to its visitors! Tasty feed, drink, be entertained in the evening at the professional level (show time). I especially want to mention animation, well done guys! Ruslan, Zizo, two Victor, Kseniya, Oksana (oriental dance)! Children's animation! Bravo Farid, parents are happy, the kids are happy! "Mercure" best experience for all year! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Valentina
Great holiday in mercure
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
We stay for one week in mercure we like it was our scand time . We like everything room is good clean .beach is clean and sand is soft .pool is warm .food was perfect .. Animation team was amazing . Thanks to Zizo .victor. Christina Ruslan. Dino. They make our holiday so great. We will be back read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Hanan
Sun holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
Best holiday in mercure this write on title ... the review: I was for frist time in mercure the hotel is good room are clean and bigger beach is good clean and soft bar good and drinks so testy even the staff so friendly. About the food so nice and every night different item of food. Animation time always active and helpful big thanks for Zizo. I was lucky to see the new show it was amazing. Iwill be back again to mercure read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
Close
Tanya
Sunny holidays
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
Friends! I want to share with you my impressions of the summer holidays in the winter (December) at the "Merkur" Hurghada. For our family, this hotel has become as an international summer residence. This has always, at any time of the year you want to return. We rested here already 4 times, and I hope more will come. The atmosphere, service and animations to this feature. A warm welcome, fine cuisine and professional staff recruitment animator who will not leave anyone indifferent. Many thanks to the animators: Ruslan, Viktor (yellow points), Kseniya, Zizo, Madu and children's animator Farid. Excellent professionals! ... Bravo guys! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Iben
Great holiday in Mercure
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
Very nice holiday in Egypten. The staff is so funny and very kind. The room is fantastic and clean all days. The pool is great and clean, the beech is very nice. The sun fantastic . We all love the food big time. Last year we go to turkiet, but it is much better here. Love from all Danish engsbye and johansen. The delfin trip so fantastic and the horse riding was great.animation team very funny big thanks for Zizo. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Vilija
Holiday in Mercure
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
Our holiday in Mercure hotel was very nice. Animation team was great, thank you Zizo, Kseniya, Roksana, Ruslan and others. I will come back again. Good luck to all of you, I had great time. Thank you. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Emma
So awesome trip
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
I hade the best time. The staf is so nice and they do everything to make everything perfect . I love this place I will book the next trip when I come home fore next year. Thank you to all the staf for a wonderful week read hotel review
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close
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