Hotel Mercure Hurghada(4 stars)

Safaga road, km-12 View on map

Average rating

598 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.3
  • Location
    5.0
  • Food and Drinks
    5.2
  • Sport & entertain
    5.4
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222 reviews for this hotel sorted by travel date
Valeria
Mercure favorite and hometown!
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2014
Very good service and friendly attitude. read hotel review
  • Room
    6.0

    Rooms at the hotel are very modern, beautiful and new. Each room has a TV - plasma.

  • Gastronomy
    6.0

    The food is very tasty and varied. Everyday is different themed meal. Nice atmosphere, dining room decorated with every day, depending on the topic of the day.

  • Service
    6.0

    The quality of service at the highest level, the staff speaks many languages, including very good Russian.

  • Sport & Leisure
    6.0

    Entertainment and sports activities are held at the hotel all day, very diverse. There is a nice swimming pool and children's pool.

  • Hotel
    6.0

    Very good service and friendly attitude.

  • Location
    6.0

    Located 15 minutes from Hurghada airport. Located right on the beach.

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Clara
Great holiday in a dream hotel with great reef
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2014
For the first time i was in Hurghada. The hotel is very good, everyone was courteous and willing to help when you had questions or problems are available. The food is of great diversity. The food was a different theme every day, for example, or arab cuisine Dolce Vita. It is nearly always a german employee present. The tables were quickly cleaned and there was always fresh food and freshly cooked meals to personal request and in the evening always a small show. In the evening there are shows for example offers for fakir. The beach is very clean and ... in the water there were several coral reefs. I definitely recommend that is the insanity bathes snorkeling on the beach. It was very strenuous in the first days, as all the salespeople and activities quickly after the offer is but a. The entertainers offer many sports activities in the morning as yoga, Zumba, step aerobics and Volleyball. All in all it was a very good trip and i would visit the hotel again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Deborah
Thanks for the perfect holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
The perfect relaxing vacation, kind and cordial service and animation team, food was varied and there was something for every taste. European standard in order and cleanliness! Since i am handicapped, the equipment with high beds looking forward, walk-in shower and ramps! As soon as any difficult situation (through sand push easily immagine it etc.) i got help voluntarily and unobtrusive. The service from the Mercure staff, from the cleaners to the manager, was exceptionally friendly and the whatever trinkgeldgaben. This but we still gladly! The animation team, qualified and very versatile, as well as the sport program with ... torn and constantly laugh. The beach is super clean, water turquoise, window in the water and 2 bay sandy floor are in the house reef snorkeling paradise. No idea, as holiday better be offered can. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Kateryna
A hotel with a spirit!
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2014
We would like to thank the entire hotel for making our stay so lovely and memorable! Describing our positive emotions in words is almost impossible. We fell in love with your most precious asset - your employees! Hotel facilities are excellent - horse riding, SPA, the beach, large territory, architecture with a local touch and so much more. Food & Beverage outlets were just perfect - every night we had a different theme and even my vegetarian diet was over satisfied. Finally, the animation team, this is my reaction "))))))", still have a smile on my face when I think ... about our wonderful holiday! Thank you, your employees, your spirit! K & N read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karl-Heinz
Three very beautiful weeks in a relaxed atmosphere.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
A older, but very nice hotel with small things for improvement. Very clean, very good food and great staff. We were to 11 time in Egypt and the hotel is located with in the upper segment. read hotel review
  • Room
    5.0

    The room was large enough with a good facilities. Unfortunately the room had a connecting door to the room next door, it was noisy and cigarette smoke came under the door. The bathroom could have been a bit bigger.

  • Gastronomy
    6.0

    Due to the very good weather we almost exclusively at the very nice terrace. The preparation, the quality and the choice of food was very impressive. The cleanliness at the buffets was especially mentionable. The staff was very attentive. Unfortunately, the management at the dinner not on a sensible every detail!

  • Service
    6.0

    The staff is very friendly and with 'Patricia' and 'Hotel Victoria' are very attentive contact for questions etc. on site. The foreign language skills of the ma are adequate. The cleaning of the room and the daily supply of bottles of water has worked smoothly.

  • Sport & Leisure
    5.0

    The beach with deck chairs, umbrellas and wind was very good. The ' beach boys' have a great job chamber. Unfortunately, there was only a 'poor' locker room on the beach and to the toilet you had a long way to pool bar! Unfortunately the management (despite signs) the reserving of the beach chairs no stop.

  • Hotel
    5.0

    A older, but very nice hotel with small things for improvement. Very clean, very good food and great staff. We were to 11 time in Egypt and the hotel is located with in the upper segment.

  • Location
    6.0

    The hotel is located on a great beach. Very positive is the short transfer to the airport. The shopping possibilities in the hotel are limited, but in a few minutes you can take taxi for little money to Hurghada drive.

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Jutta
Absolute
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
A smaller absolute well feeling hotel with a great atmosphere! The rooms, the food and the beach leave nothing to be desired! The staff is friendly and very helpful. And it is a good mix of guests. read hotel review
  • Room
    6.0

    We had a great room with two balconies facing the ocean! On a there was two pool chairs, on the other two chairs and table!, the beds were very comfortable, the bathroom with spacious, well-functioning shower. Everything was clean! Tiny complaint: a little more counter space would be great!, enough space is available.

  • Gastronomy
    6.0

    We always ate in the main restaurant, and were very pleased! Everything was very tasty and also for the eye was beautifully arranged! There was every day including delicious fish and fresh fruit in quantities.

  • Service
    6.0

    The friendliness and warmth of the staff is worth mentioning. The room was clean. We had no complaints!

  • Sport & Leisure
    5.0

    Dias animatiomsteam was very imaginative without being intrusive. Had a lot of fun! The only drawback were the condition of the Tennis bat!, the handles were without bands!, a shame!,

  • Hotel
    6.0

    A smaller absolute well feeling hotel with a great atmosphere! The rooms, the food and the beach leave nothing to be desired! The staff is friendly and very helpful. And it is a good mix of guests.

  • Location
    5.0

    The transfer took about 10 minutes! With the taxi one was for about 2 Euro in 20 minutes Hurghada. There are countless cafes and shopping possibilities. There is also a shuttle from the hotel.

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Birte
The 2 time pure relaxation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Nice hotel for a relaxing holiday which we realized have selected. Initially were majority of the guests probably from Russia and the Ukraine. But we did not really disturbing - the german in the dfb trainigsanzug at the evening meal but not...! read hotel review
  • Room
    5.0

    Not new but clean. Balcony with chairs and table. The cleaning there was nothing to complain about - just the handtuchschwäne from last year there were no more... A shame!

  • Gastronomy
    5.0

    We also have nothing to complain about. Delicious breakfast with omelets and crepes, each quantity yogurt, cereal, already delicious cake great. The lunch buffet so we didn't use it and can't say. The snack pizza/burgers/chips at the pool bar were not found we completely okay. Every evening there was a specific slogan with the buffet ('Dolce Vita/ tastes of egypt/grill buffet etc. '). We have always found something delicious, the salad bar was very. Extremely delicious dessert, partly freshly prepared.

  • Service
    5.0

    We found was very friendly, at the reception were always someone that at least spoke english. 2 sisters from Austria for the support of the 'german' holiday-makers responsibly. The rest of the staff always tried hard and friendly, but not intrusive.

  • Sport & Leisure
    5.0

    The pool we only briefly for a round wake up before the breakfast. The beach was great with a lot of space and great comfortable lounge chairs. The gym there was 2 treadmills, elliptical machine, stair machine, exercise bike, various machines for muscle starter. Everything worked well, we after a day used regularly.

  • Hotel
    5.0

    Nice hotel for a relaxing holiday which we realized have selected. Initially were majority of the guests probably from Russia and the Ukraine. But we did not really disturbing - the german in the dfb trainigsanzug at the evening meal but not...!

  • Location
    5.0

    About 15 minutes from the airport-great short transfer. Arriving/departing planes you saw or heard briefly, but it is not really disturbing. Ansonstern absolutely in a quiet location. There were some stores in the hotel, for extensive shopping one must after Hurghada-City. The we this year but saved, were already in the last year disappointed. At that time it was not nice, quite dirty and annoying. Our snorkeling trip we did with the offerers in the hotel - fun fly - done. Was fun.

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Marcus
Great holiday, highly recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Hotel is for all, the well to recover to want themselves, very recommendable. Especially to be highlighted was the friendliness, helpfulness all hotel employees. Unfortunately, the proportion of non-europeans too high (but in Egypt and the Turkey nothing new). Water quality is reminiscent of the Maldives. read hotel review
  • Room
    5.0

    Rooms are in a very good condition, but through connecting doors very clairaudient.

  • Gastronomy
    5.0

    The food was very tasteful and varied. Fruit could have been a bit be extended.

  • Service
    6.0

    Friendliness, cleanliness, helpfulness deserve a grade 1 with a star. For all german tourists are the 2 austrian twins Patricia and Victoria a genuine enriching. Their way with guests to deal deserves big thumbs up.

  • Sport & Leisure
    6.0

    Beach chairs, screens and editions are sufficiently present. All pool chairs were very comfortable. For us german is it unusual, if you in the morning, there were no beach chairs had to reserve (laugh! ). Animation team tried very hard, but not intrusive.

  • Hotel
    6.0

    Hotel is for all, the well to recover to want themselves, very recommendable. Especially to be highlighted was the friendliness, helpfulness all hotel employees. Unfortunately, the proportion of non-europeans too high (but in Egypt and the Turkey nothing new). Water quality is reminiscent of the Maldives.

  • Location
    6.0

    Distance to the airport is about 10 to 15 minutes. Aircraft noise but still not disturbing.

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Ingrid
Price-performance ratio was top.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
The staff in the restaurant was really very friendly and courteous. Also room cleaning was really very good. Food also good. Breakfast is ok. The restaurant with typical food was tasteless you must not have. The bar at the beach can one forget. Pool bar was okay. What i found disturbing is the partly music at the beach with annoying music. At the pool to accept but not on the beach. Since you want peace. Russian to 90% but one knows anyway. But were not striking. Beach vendors were also not annoying. Conclusion price/performance ratio is ok. read hotel review
  • Room
    3.0

    Room a bit too small for 2 people. Bathroom adequate.

  • Gastronomy
    5.0

    Was actually only one open. Cleanliness was ok. Kitchen was rather international. Also without tip are friendly, but it was even better.

  • Service
    6.0

    Very friendly. Communication was great. Room cleaning i already mentioned.

  • Sport & Leisure
    5.0

    Entertainment i don't need. Beach chairs at the beach and with a lot of space.

  • Hotel
    5.0

    The staff in the restaurant was really very friendly and courteous. Also room cleaning was really very good. Food also good. Breakfast is ok. The restaurant with typical food was tasteless you must not have. The bar at the beach can one forget. Pool bar was okay. What i found disturbing is the partly music at the beach with annoying music. At the pool to accept but not on the beach. Since you want peace. Russian to 90% but one knows anyway. But were not striking. Beach vendors were also not annoying. Conclusion price/performance ratio is ok.

  • Location
    3.0

    Beach was very close, depending on the room. Airport about 15 minutes Hurghada Stadt is just pure stress. Nothing in the area.

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Anton
Two often on the way are.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
It was a beautiful vacation with much fun and entertainment, great christmas dinner and great Evening shows. With one word, everything was right. A reason to come back. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Gerda & Hans
Too many russians in the hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The overall impression of the hotel is good. Residential buildings, installations and beach area are well maintained. Why we this hotel again will not any longer book, is located on the following findings: 1st the largest proportion of these guests are their origin from the former soviet republics (Russia, Ukraine, among other things). This percentage number we average at least 90% (permanent magnetic field ninety %). This hotel is about our travel time, also in the rest of the calendar year 'perfect'. The hotel is apparently as such well-known and was in talks with egyptians outside the hotel confirms. European ... guests you are looking for the needle in the haystack. With these eastern european vandals about 5 weeks in a hotel, to life requires a very high endurance, which we do not have. 2. you feel daily, that the management on this clientele sworn is. The staff will even paused, the russian language to learn. The german language was far away, no one speaks also only ansatzweise. On new years eve was a in english-style speech of the hoteldirektors by the entertainers to the russian and french translated, the german translation by an austrian hostess was aware through the experience of music unterdrück and then the mirkropfon pulled away. So much for the deutschfreundlichkeit, which i explicitly not on the entire hotel staff received. 3. function as restaurant, lobby bar and lobby are dark, in winter not heated (you have to the evening warm clothes in the food not to freeze) and atmospheric little attractive. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Kerstin Schauer
One has it seen, but again not necessarily.
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2013
We were 3 couples and 2 week seaside holiday and were naturally also in the city to the shopping. So we can all only recommend. Of course, there is, if you look exactly always something to complain about, but the rooms are very well equipped and always clean. It was cleaned every day, and one find always a small surprise on the bed. But always with a small tip thank you. The whole area is very and is constantly maintained. The pool was also clean and well maintained. All employees were always nice and friendly and always helpful. The animations ... are from 10 to 22 o'clock, but nobody was annoying. If you don't want to then nerves not. The food was in the first week was ok but in the 2. it is repeated and boring. But that was mostly in each country sunday On the beach and at the pool there were enough liegestűhle available. For us there was only a big problem which disturbed us very much. The hotel is at least to 80% occupied by russians. German you will find very little. But the almost all staff speak english, some german and i believe everybody spoke russian. From babies to retirees everything was represented. The reception area is a wi-fi zone, but since the internet, of course, very slow. Conclusion of us; we saw it, we can also recommend, but again we must not have. read hotel review
  • Room
    6.0

    Clean and well equipped, daily cleaned and towels changed.

  • Gastronomy
    3.0

    After a week the food gets őde and repeated.

  • Service
    4.0

    See my complete description.

  • Sport & Leisure
    5.0

    Animation ireland standard time of 10-22 hours but not annoying.

  • Hotel
    5.0

    We were 3 couples and 2 week seaside holiday and were naturally also in the city to the shopping. So we can all only recommend. Of course, there is, if you look exactly always something to complain about, but the rooms are very well equipped and always clean. It was cleaned every day, and one find always a small surprise on the bed. But always with a small tip thank you. The whole area is very and is constantly maintained. The pool was also clean and well maintained. All employees were always nice and friendly and always helpful. The animations are from 10 to 22 o'clock, but nobody was annoying. If you don't want to then nerves not. The food was in the first week was ok but in the 2. it is repeated and boring. But that was mostly in each country sunday On the beach and at the pool there were enough liegestűhle available. For us there was only a big problem which disturbed us very much. The hotel is at least to 80% occupied by russians. German you will find very little. But the almost all staff speak english, some german and i believe everybody spoke russian. From babies to retirees everything was represented. The reception area is a wi-fi zone, but since the internet, of course, very slow. Conclusion of us; we saw it, we can also recommend, but again we must not have.

  • Location
    5.0

    Location directly on the ocean, shopping is good with taxi fast to reach.

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Sabrina
Great hotel - relaxing vacation - super beach.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
First, the overwhelming positive the resort: Nice well-kept spacious resort - no bunker ☺ with a great location on the southern edge of Hurghada. Beautiful sandy beach with direct access to the water, a beautiful reef for snorkelling. Nice rooms in good clean condition. Many maintenance possibilities, action on the beach and entertainment, but you also good from the way, if you are not a fan of it is, you can always find a quiet spot at the beach. The food is very good and quite varied (for Egypt) - all foods with recycled water washed, so everything without problems ... be consumed, also vegetables and salads - ice cubes were from mineral water - really great! You can sit very nice in the small rooms in the buffet and also very nice outside, including sea view. Super friendly and helpful staff, just a little annoying salesmen in the shops of the area, the 'easy' pushy, (unfortunately typical here) Negative: many russians, have nothing against russians, but if they are so in the majority are (circa 80% - in the first week, then less) it can be annoying, the food, and if you in the morning at 7 the most beautiful beach chairs at the beach. The beach chairs were already a bit older, but the covers are ok and pleasant. There is no problem getting a spot with umbrella, privacy and 2-3 beach chairs at the beach, at the pool were also always which free. The food was rather warm, rarely hot (which i personally didn't think was so bad) Unfortunately left and right on the beach next to the hotel a lot of trash washed ashore which none clears - very a shame, especially for the environment and the delicate balance of nature The age of the guests was mixed, also many families. All in all, it was a nice relaxing holiday, with every day snorkeling, snorkel trips with the boat (also dolphins and tortoises seen), and horseback riding on the beach and in the desert with horses the hotel's ranch which was very well maintained ☺ read hotel review
  • Room
    6.0

    Great, relatively large, with a small balcony, nice bathroom, flat screen, speaker in the bathroom, clean.

  • Gastronomy
    6.0

    As described above, varied (the à-la-carte restaurants we didn't try it), clean, everything edible - without stomach ache, and it was very tasty - we were pleasantly surprised.

  • Service
    6.0

    Very friendly and helpful All spoke english, partly german - but unfortunately more russian The rooms were cleaned well, and always fresh flowers in the room.

  • Sport & Leisure
    5.0

    Everything was great Unfortunately were Tennis and archery not possible - for security reasons, the holding for time will not be included.

  • Hotel
    6.0

    First, the overwhelming positive the resort: Nice well-kept spacious resort - no bunker ☺ with a great location on the southern edge of Hurghada. Beautiful sandy beach with direct access to the water, a beautiful reef for snorkelling. Nice rooms in good clean condition. Many maintenance possibilities, action on the beach and entertainment, but you also good from the way, if you are not a fan of it is, you can always find a quiet spot at the beach. The food is very good and quite varied (for Egypt) - all foods with recycled water washed, so everything without problems be consumed, also vegetables and salads - ice cubes were from mineral water - really great! You can sit very nice in the small rooms in the buffet and also very nice outside, including sea view. Super friendly and helpful staff, just a little annoying salesmen in the shops of the area, the 'easy' pushy, (unfortunately typical here) Negative: many russians, have nothing against russians, but if they are so in the majority are (circa 80% - in the first week, then less) it can be annoying, the food, and if you in the morning at 7 the most beautiful beach chairs at the beach. The beach chairs were already a bit older, but the covers are ok and pleasant. There is no problem getting a spot with umbrella, privacy and 2-3 beach chairs at the beach, at the pool were also always which free. The food was rather warm, rarely hot (which i personally didn't think was so bad) Unfortunately left and right on the beach next to the hotel a lot of trash washed ashore which none clears - very a shame, especially for the environment and the delicate balance of nature The age of the guests was mixed, also many families... All in all, it was a nice relaxing holiday, with every day snorkeling, snorkel trips with the boat (also dolphins and tortoises seen), and horseback riding on the beach and in the desert with horses the hotel's ranch which was very well maintained ☺

  • Location
    6.0

    Distance to the airport was only 10 minutes, from aircraft noise but hardly heard, in the city center is about 20 minutes with the shuttle of the 2 times daily drives or by taxi - more i couldn't say since we a trip to Hurghada omitted, but it is a lot of shopping are...

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Annegret
Top hotel with super service.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The hotel has 312 a manageable number. The 12 blocks in attractive well-kept architecture are in a beautiful park/garden. General all-inclusive, there was also ultra all inclusive with high-quality beverages, various coffees, snacks, fruit, etc. In a separate lounge. Wi-fi in the lobby free of charge. At our time there were about 80% russian guests, the rest german, english, french. This is in the may still vice versa have been. Age structure mixed, from 3 months to 85 years. There were many small children present. The cleanliness in the whole area was great, as well as in the guest rooms. read hotel review
  • Room
    6.0

    The rooms (our in 2. floor) was very friendly furnished, big enough with a view from balcony overlooking sea, pool and garden. The beds were great, almost new - suspect almost time box spring beds with soft cushions. In the bathroom was always cleanliness, supply of showering gel and shampoo daily. Next to the normal shower a large regenwasserbrause. Air conditioning we didn't need it, had the balcony door wide open.

  • Gastronomy
    6.0

    We only used the main restaurant, since the offer was for us was more than adequate. There were weekly recurring day issues, for example local evening with corresponding decorations, fish, grill, arabic, etc. But of all nights, there was next to the usual warming trays stations, where freshly genuine meat/fish was grilled decoratively with matching side dishes served. As well as the desserts, here beside selbstbedienungsplatten attractive freshly prepared dream sweets... It was always again on cleanliness when the containers respected, refilled. Drinks had to be collected yourself, to the meals was three sorts of wine. Nice, that you also outside and quiet in the covered area could eat, in the interior was also always space, but it was already a high noise level. Tips were naturally gladly taken, but also without it gave everywhere a smile. In the bar there was the usual drinks, also some very delicious cocktails.

  • Service
    6.0

    I would like to highlight the notedly friendliness of the staff. It was never a bit too much, wish the uttering have already recognized and fulfilled. The room cleaning was perfect, every day firgurenkunst on the bed, some with flowers. Always a fresh nosegay. Plentiful supply of mineral water daily, a refrigerator was available also. In the dining area i would particularly like to 'our' waiters about Hamdy stress, its service and the friendly customer-oriented service were simply great. But also towel service, beach boys, bar staff, pool bar, etc. All were always friendly and in a good mood. Our 4 hour late check-out (wg. Late return flight) was - although advance an amount agreed and accepted - but will be charged. Only with the very poor german knowledge at the reception had many - especially older german-speaking guests without knowledge - problems.

  • Sport & Leisure
    5.0

    Sport and didn't use the pool, therefore no information. There were some really very nice evening in the attractive amphie theatre, musicals Mamma Mia and Greece, one tanzshow ' blue dreams' and some landtypische evenings with belly dancing, fakirs, fire-eaters, rotating skirts etc. The entertainment during the day you had to not notice, but was evident, was the over-loud music, up at the beach time schallte. The beach chairs were unfortunately already in the morning early 'occupied', at lunch there were always free seats. At the pool - but we didn't use it - were always beach chairs available. Beach umbrellas at the beach very stable, as well as the windschutzgestelle. Small drawback; the toilets were relatively far from the beach, if you time urgent needs felt, could get a problem...

  • Hotel
    5.0

    The hotel has 312 a manageable number. The 12 blocks in attractive well-kept architecture are in a beautiful park/garden. General all-inclusive, there was also ultra all inclusive with high-quality beverages, various coffees, snacks, fruit, etc. In a separate lounge. Wi-fi in the lobby free of charge. At our time there were about 80% russian guests, the rest german, english, french. This is in the may still vice versa have been. Age structure mixed, from 3 months to 85 years. There were many small children present. The cleanliness in the whole area was great, as well as in the guest rooms.

  • Location
    5.0

    From the airport and we were in 15 minutes in the hotel. The entrance, the reception and the subsequent shops are in an impressive and almost luxoriösen facilities. Otherwise the hotel was located alone, to the right and left to the next hotel ever about 20 minutes walk along the beach. Excursions and citybesuche this time we not made, therefore no information. Taxis and shuttle service to Hurghada Stadt are available. The beach is from all the houses in a relatively short distance due, a very beautiful bay, right a several hundred meters long intact coral reef with various fish stocks, excellent for snorkeling. It was never 'overbooking' by snorkeling at the reef edge.

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Daniel
Super hotel for bathing vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
We were friendly from the german gästebetreuerin received and through the hotel to our room. There were all the information around the Mercure Hotel communicated. Mainly are russians and french building. But up to the typical behavior at the buffet no negative experiences to say. read hotel review
  • Room
    6.0

    Good size and modern decor. Every morning the fridge with two bottles of water filled.

  • Gastronomy
    5.0

    The food was varied and delicious. Especially in the evening one has very much trouble with the fresh preparation of starter and dessert given. Here have to complain about is the cleanliness. A user table was not cleaned properly and only slow newly set. You could have also times can. Many children were to our time at the hotel and do a little more dirt.

  • Service
    6.0

    Staff are always friendly been. With english you got on superbly. Room cleaning was always super.

  • Sport & Leisure
    6.0

    Entertainment was friendly and not pushy. But we didn't use it, therefore no further information. At the beach always enough beach chairs available. No low tide, so an absolute dream beach. Only the salesmen were a bit pushy.

  • Hotel
    5.0

    We were friendly from the german gästebetreuerin received and through the hotel to our room. There were all the information around the Mercure Hotel communicated. Mainly are russians and french building. But up to the typical behavior at the buffet no negative experiences to say.

  • Location
    4.0

    Transfer to the airport took about 10 minutes. Shops only reached with taxi.

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Karina
A great holiday! Absolutely recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
A really beautiful hotel! As you could really feel comfortable and relaxing. The 4 stars are absolutely justified. read hotel review
  • Room
    5.0

    The rooms are big, modern and clean. The use of the safety deposit box was free of charge, water was in the minibar was re-filled and the towels/bed linen were changed every day, what not in my opinion should be. The makes you at home also not.

  • Gastronomy
    5.0

    I could not have the food complain, i enjoyed it and there was something there for all tastes. The hygiene was also ok, it was my first foreign holiday, which i no stomach-darm problems. With water and soft drinks you could help yourself, so no eternal lining up at the bar. People, who complain about the food, i can't understand. Whoever cooked at home over 350 different dishes in the year, the taste would?

  • Service
    5.0

    The service team was always scurrying, everything clean and in order to hold. It is really very good! English and russian are there the usual languages, in german there is still little.

  • Sport & Leisure
    5.0

    I did not use the pool, if the sea in front of the nose has... At the pool bar, there were delicious pizza, chips and burgers for in between. The entertainment team wasn't pushy and has some great shows every night shown-respect! The beachparty (foam party) should not be missed!

  • Hotel
    5.0

    A really beautiful hotel! As you could really feel comfortable and relaxing. The 4 stars are absolutely justified.

  • Location
    5.0

    The beach was great and especially there were always enough beach chairs and umbrellas! One can speak confidently without bath shoes into the water, the sand is soft and without rocks. Low tide and high tide in the bay no impact, there was fortunately always water. The beach was very clean, but outside there are, as everywhere a garbage problem.

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Frank
Quite okay but much to improve
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Nice sea and nice beach, but there are many things could be improved. The entertainment was rather boring the food was every day overcooked. Pasta firm you are not going to find. Disturbing we have the hotel staff felt, that a several times daily (no matter where, whether on the beach chairs at the pool or on the beach) has addressed various beauty treatments or to sell excursions. Whoever wanted relaxation in the vacation i would not recommend it. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Isabel
Modern, friendly, beautiful beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Very nice hotel with great pool area and beautiful beach. The rooms are nicely updated and include flat screen tv, comfortable beds, minibar (in which one its own drinks inside are a free bottle of water every day and got) balcony, and safe spitzecke. What i personally was missing were glasses for toothbrush etc. And wi-fi (there is only in the lobby). At the cleanliness there was nothing to complain about, you need to be aware, that the german standard is not the egyptian. I came on the idea to crawl under the sink or under the bed, i was ... not interested. Room boys did their job also without tips well, made lovely figures and strewed flowers-). The area was really beautiful, no ugly block, very modern. The food. Yes. We had all inclusive, but you are basically no lunch in the heat needs, if you have breakfast and to evening eat 7 9. It was well worth it for the cocktails, they were very good. The food was not my taste. But i speak for myself and not for the general public. The preparation was mostly show presented, very nicely decorated and presented, mostly clean (crab, Schnitzel, sushi, fries, chicken, pasta, desserts, fruit, salads, grilled). At breakfast there was nothing to complain about, everything you need. Beach is very well maintained and is located in a bay, with toilet, shower, free cushioned loungers, umbrella, wind or privacy, as well as complimentary towels and beach bar (unfortunately, no ice in the bar for cold drinks) recommended: snorkeling on the beach (beautiful reef) and a booked snorkel trip also rather take the own equipment, is definitely better than their. Desk almost all from the hotel, really great. Clientele is of course mostly russian, the black sheep of the buffet was however rather the german. All in all, a top hotel, recommend it, but not more generally, 3 times Hurghada is enough for a while-) read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Kerstin
Mega nice hotel with a great staff
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
We were very satisfied, everything super! Mega great orient restaurant... Great staff. Great convenient hotel with a very beautiful beach, only the reef could be lower... read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Daniel
The best holiday, we are coming again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Now only Mercure. The hotel is amazing. The service, the whole team is very professional and helpful. The staff is very focused on guests' wellbeing, minor flaws were dealt with immediately. In our 2 weeks there was a group of people with disabilities for the 2 days 2. ramp at the front of the pools was built. Top. Super friendly staff, the rooms were great. We had booked a double room with sea view, the hit was, our room had 2 balconies and a we had even 2 sun loungers for everyone. Really great. Pool was great. Everything very clean ... and the water was cleaned every day. Crystal clear. Beach and sea were very clean. The chairs by the pool/ sea, as well as the club seats in front of the pool each day wiped wet. In the restaurant it was likewise very clean, the waiters were very courteous and helpful especially Mustafa in the outdoor area, he is such a loving man. It very in our hearts. All without a tip, only the end we have given him a minor thing given. Animation was also very good, every evening was for plenty of entertainment. Always thursday is pokernight. Very good. Every day was football, beach volleyball and water polo played. We are very pleased with the holiday and will this year may go again. If not in any case next year. We recommend it further, Mercure definitely has deserved more stars. Best holiday we have ever had. A lot of fun read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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