Hotel Mercure Hurghada(4 stars)

Safaga road, km-12 View on map

Average rating

877 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.6
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.6
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261 reviews for this hotel sorted by travel date
John
Relaxing holiday in a fantastic setting
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
Had a fabulous relaxing break by the beach !! Fantastic food with a good choice plus friendly staff who couldn't do enough to help you. The sun rise horse riding was great with Saleh and special mentions for Sam animation Shamandy chef and Hany in the restaurant will most definetly return arrived as guest and left with many new friends !! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Katie
Amazing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
The hotel was fantastic, everything is very clean and the staff are lovely! The rooms are really nice & they have there own private beach which is really nice! We were made very welcome by the entertainment team especially Sam & Cloe! Would 100% come back here next year! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Camilla
Lots of sun, lots of fun, something for everyone
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
It,s a great hotel, i will come back as soon as i can read hotel review
  • Room
    6.0

    Everything was great, the only thing we miss in the room is wiifi.

  • Gastronomy
    6.0

    The food has been very good, something new to eat every day.

  • Service
    6.0

    Everything has been perfect, everybody is so friendly and they take good care of you.

  • Sport & Leisure
    6.0

    The animtion made our week. You find something fore everybody all the time during the day.

  • Hotel
    6.0

    It,s a great hotel, i will come back as soon as i can

  • Location
    6.0

    The beach is right there. It,s a bit far to the city so you have to take the bus. Shopping in the area is about the same price as in Sweden.

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Camilla
Very nice hotel and food. Special the animation
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
I hade a great time, very nice and service minded staff! read hotel review
  • Room
    6.0

    Nice, clean, big, flowers every day, towel decoration, miss wifi

  • Gastronomy
    0

    Very good food, bad wine but good beer and drinks. Different buffe every day.

  • Service
    6.0

    Excellent and goooood

  • Sport & Leisure
    6.0

    Lot of things to do every day, special thanks to The Animation who made our trip

  • Hotel
    6.0

    I hade a great time, very nice and service minded staff!

  • Location
    5.0

    A bit far from Hurgada. But the bus goes twice a day. Nice beach, clean and warm water.

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Maryna
Excellent holidays!
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2015
Hello everyone! Want to write again about Mercure Hurghada hotel. I am repeaters here, better to say, I am third time enjoying in this hotel. And as usual, I want to share with all of you my impressions and give rate of my last trip. I stayed in Mercure from 07.03 till 14.03.2015 At first, when I enter hotel, I saw grateful front managers at the reception, who were smiling to us. We had express check-in, and got perfect rooms on top-floor, with sea view. The receptionist explained us how to use wi-fi, gave full information about ... new activities, or other services which are providing on the hotel. Room: is cleaned, with good smell, nice front sea view. I am enjoying the shower in this room; it is like tropic rain (fantastic). Notice, room has only shower, no bath (so comfortable). Stuff and workers: during our holidays I saw only smiling people around me, who always asked if I need something or just were friendly. Restaurant and foods: The management of the hotel pay big attention on the quality of food, so Chef-Cooker cooks so tasty dishes. I can notice, that all meals are preparing with love, the coolest is the show-cook in the evening. You understand that everything is so fresh and cooking especially for you. Bars (beach, disco, ultrabar): Want to pay attention on barmen!!!! I want to say big thanks for those who made my holidays perfect: Shaheen R., Hassan S., Mostafa M.-they are professional. The cocktails were so tasty, people are amazing, so grateful, always smiling, friendly. Was so pleasure, to talk with them! Shisha-bar-thanks to Mohamed (sorry, If I make mistakes in names).)) Animation (lovers) team and disco: the people who made our good mood from the morning till the deep night. I Want to give my big respect for Dino, Khloe, Konstantin (show man) Viktor, Marley, Irina, the orange bordshorts guy, who always dance Latina(sorry, can’t remember name), Gleb, Kristina, the chef-animator - Ahmed B., the Dj`s – Ahmed C. and Yasser. Hope, I didn’t forget anybody. You are the Rock! I will nver forget - Mama Mia! And special big thanks to the best Animator of Mercure Hurghada – Paolo! The person who has unbelievable sense of humor and power, person, who makes all shows in hotel – the best! The Management of hotel should proud, that such person works here. And the last my big Thanks go to Mr. Atta E, General Manager. Without your hard work, this hotel will be other. You make it fantastic! I hope that soon I will again return to this great hotel, where I got the best quality of service, perfect foods, drinks, comfortable room, nice territory, activities and greatest people, who became friends. 10 points from 10 points! With best regards, Maryna M.! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Vlad
Mercure again and again
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
We are very thankful for being in this hotel. Every body was very kind to us and also very helpful. The food was very good and personal also. The rooms where very clean. The lobby was very clean to. the animation also was so amazing we had with them perfect funny activates .thank you Olga .mr.nigm read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sylvie
Mercure vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
There is a great variety from restaurant and excellent service from the staff the kids club was great for kids and very friendly.we went there last year and we could not believe that the staff remembered you. The animation team were terrific they really make us happy. we liked sport activities .thank you mero .Olga. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Irina
The best hotel!
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
We had a great vacation in a beautiful, very excellent hotel. The food is amazing! The beach was right by the hotel! Everything was good!We can recommend this hotel with a clear conscience. Ideal for families with children!children animator Ziggy best!!!!thank you Ziggy!You are wonderful!your mini disco super!Our children was waiting eagerly his every evening.Thank you for such a good attitude to childrens.5+++!!!keep it up!!!!Thanks to all the guys and girls from the animation team!!in particular,thanks a lot for Marley,Samba,Cloe!Your entertainment during the day and evening show the best and interesting!They do not leave any ... tourist unattended!we had a great holiday with this team! We would gladly come again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Giedre
Strongly recommended to stay for everyone
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
Everything was amazing - rooms, food, stuff, entertainments. We really enjoyed a taxi service at hotel. Wifi areas with strong internet signal. Dinner menu - every day different and really delicious. The best evening shows ever. Big thanks to animation team. Gleb, Kristina, Miro, Victor and special THANKS to Poulo! You are amazing guys! And also thanks to shisha guy - Mustafa. He was very helpful. By the way we have a "rule" to not go to the same hotel for a second time. But we think that we will broke that "rule" and come back here to have a ... great time again! Giedre and Eddy read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Vika
Great animation
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
this hotel is the best in hurghada.the food likey to much.the staff alwyes working hard to make you enjoy. the restaurant is arganised. the food was so good and tasty and to many to choose from.the animation team is funny .active .working hard to made the holiday perfect.thank you olga .mero .mr nigm read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Rakby
Vacation with animation team
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
i spend there a excellent vacation, they have a perfect food in break fast, lunch and dinner also they have 3 restaurants,the resort have a prefect beach and swimming pool. the stuff is very helpful and clinic is very good. for the animation team. These guys are AMAZING! They really made my vacation special and I enjoyed every day watching them or doing some of the classes with them. HUGE THANKS to olga always smiling and inviting people to join. He has great sense for rhythm!Animation team is the ONLY reason why I would come back to this hotel! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lena
Thank you mr.Nigm
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
Honestly had the best 10 days staying in this hotel. check in was quick and easy - and welcomed with a drink as well. There is a huge swimming pool and all very clean. the pool has entertainment around it throughout the day. to much you can do with ANIMATION TEAM they all are great and big thank for mr.nigm for hes help in our towels.also thank you olga for great time we had with you.we want go back read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Shaki
Second home
  • Recommended hotel
  • Friends
  • Proof of booking
  • Beach holiday
  • February 2015
Very comfortable hotel, convenient location. Guests are multinational and differente age groups. But in this hotel will be interesting to absolutely any tourist regardless of age. I want to tell thank u for general manager mr. Atta for he takes care this hotel and he works every day for make Mercure is perfect) read hotel review
  • Room
    6.0

    Good wet cleaning are in the room and clean linen

  • Gastronomy
    6.0

    Every evening food of different nationality are in restourant. Every chef are wizard! Im sure u will add a few kilogramms after vacation in Mercure) Thank u shef Mahmoud and all your team! And special thanks for bar manager mr. Hassan and all his team - Shaheen, Mostafa, Amr,Ahmed. Your cocktails are unforgettable and very very tasty! Hassan u are big professional in work and thank u so mch for perfect organization cocktail every Sunday! Hassan u are our family and we miss u so much!!!!

  • Service
    6.0

    Staffs are reason why tourists come back to this hotel. U feel like home. Absolutly all rooms are after renovated, clean and comfortable. Thank so so much every staff who work in Mercure!

  • Sport & Leisure
    6.0

    Entertainments are for all tastes at any time of the day. And disco is in the night with very nice music. On the beach is very clean bec staffs are clean throughout the day.

  • Hotel
    6.0

    Very comfortable hotel, convenient location. Guests are multinational and differente age groups. But in this hotel will be interesting to absolutely any tourist regardless of age. I want to tell thank u for general manager mr. Atta for he takes care this hotel and he works every day for make Mercure is perfect)

  • Location
    6.0

    The hotel is located on first line in the bay. Therefore in my opinion good location makes this hotel is special.There is a living coral reef.

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Kjell
Fantasic place for a relaxed holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
We liked the hotel and everything around it very much, excellent food and drinks with great variety, and some outstanding shows at night. No Wifi in the room, no lift, but it was no problem for us - possibly a reason for not getting the very top rating in everything. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Diane
Great Holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
Best managed hotel I have been in.Very good,welcoming,a joy to be there. Recommend it to any one.Will go back The rooms were perfect and cleaned daily.Easy walk to the pool,beach and restaurant.Cannot fault anything about this hotel but their strength really is their staff,cannot fault anyone,they all went out their way to make sure you had a good holiday. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Deva
Entertainment
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
Stayed at mercure for six days but was not enough to do lot There were only two of us but we upgraded to a family room. Room was spacious with plenty of hanging and storage space. Well laid out and clean. The cleaning staff kept the room serviced and clean throughout our stay. The food was good provided you accepted that the restaurant had to cater for a variety of nationalities. We could always find good food to eat from the main selection, griddle or BarBQ. Salads, soup, grilled food and desserts were served at both lunch and dinner. We ... enjoyed our two free a la carte meals at the main restaurant The ANIMATION TEAM were friendlyactive and helpful thank you m.nigm and olga The bar areas allowed smoking but there were smoke free zones. Overall we enjoyed our stay and will look at returning sometime in the future. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Damo
Animation, you are the best
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
We spent 7 marvelous days at this hotel in Hurghada, everything is amazing there,i don't know where to start. If you want a real relaxed holiday, this is the place where you need to go! Forget about some of the bad comments in the other reviews.The hotel has Egyptian ambient and that gives special feeling to your vacation. The animation team is awesome and it never gets boring, in every time of the day you have something to do. Staff is excellent, everyone is so kind and hardworking, they are everywhere and do everything to make you comfortable. ... Big thanks to Ahmed A. the guy at the pool bar. Rooms are good and very clean, food is also great. They have good restaurants.but we mostly liked the Italian. Also, you have to wake up early and wait for the sun to come up, it is magnificent. If you have kids, they will love the animation and they will never get bored, they play funny games all the time. thank you mero read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Julia
Second home
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
My daughter and I stayed at this hotel for a fortnight in February. It is a lovely resort hotel with plenty of places to eat and drink at. The staff are the friendliest you will meet and they can’t do enough for you. 1. Super friendly staff 2.lovely food - tasty and clean and to many to chose from 3. The pools! – all very clean and well maintained 4.The beach bar is a gorgeous place we had enjoy it 5. Very good for children; the animation team are loved by the children and the staff love children. ...we loved every evening show it was so amazing 6.Plenty of sunbeds in all areas. I did actually have my towel stolen from one of the sunbeds (not the hotels fault) but Olga from animation team sorted this out for me very quickly and effectively. (thank you Mero and Olga) Egyptian people are some of the friendliest you will ever meet (except at the airport – Hurghada airport is quite chaotic and the staff there are rude and unhelpful, which is the total opposite of most Egyptian people). The staff work very hard but always have a smile and stop for a chat with you. They don't expect tips but if you give a small tip now and again it is very much appreciated. This resort is beautiful and spotlessly clean. All in all, we had a fabulous holiday. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Georges
Forever holiday in Mercure
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
A very good Resort with a very fun animation team . I enjoyed my stay there, everyone was friendly and kind, both people working there and people visiting the place. Animation team was super, girls and boys were all kind, Thanks a lot to all of you hope to see you again guys. thank u Olga and mero very much read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Maria
Great Mercure
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
Our holidays was perfect !We enjoyed ) Staff is very friendly, a lot of variety of food,room cleaning everyday,the furniture in the room not old and look very nice. Want to say huge thanks to animation team,they made everything for us to don't feel boring and really have fun!Thank you guys) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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