Hotel Mercure Hurghada(4 stars)

Safaga road, km-12 View on map

Average rating

1,040 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.6
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.7
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274 reviews for this hotel sorted by travel date
Andina
Excellent hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Overall this is my favorite hotel, this is my second visit and on my return to the UK I will be rebooking for next year. I have a 12 year old son and I feel safe enough to bring him to Hurghada. I love the friendliness of this hotel and the length the staff go to, to make your stay an enjoyable one. Well done the Mecure Hotel keep up the good work. See you in 2016. If not before. Xxxx read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Well
Worst stay for me in Hurghada.Very poor managment
  • Hotel not recommended
  • Families
  • Beach holiday
  • July 2015
this is a hotel that don't deserve one star. Food : no words can explain the very poor quality of the food, no varieties, neither fresh nor canned juice but only powder dissolved in water. None of the deserts or the salads can be consumed, It was supposed to be an all inclusive package but it turns to be "mirage" you can't order anything, nothing to drink (no water bottles but only water dispenser with plastic cups which they shut down from 5 PM till 10 AM next morning, wine tastes like vinegar, no juices, only coffee machine) read hotel review
  • Room
    2.0

    Was missing basic items as soap dish, shower cap, shoe horn, bath robe, bath slippers, hand cream. No bath tub and the shower dimensions was against all standards, it was too small to the extent I couldn't pick up the soap when it was dropped. Toilet door lock was not working !! There was no logic or philosophy for the lighting control in the room (you can't switch off the room light while on bed), poor furniture, mini bar was not cooling,

  • Gastronomy
    1.0

    Food : no words can explain the very poor quality of the food, no varieties, neither fresh nor canned juice but only powder dissolved in water. None of the deserts or the salads can be consumed, It was supposed to be an all inclusive package but it turns to be "mirage" you can't order anything, nothing to drink (no water bottles but only water dispenser with plastic cups which they shut down from 5 PM till 10 AM next morning, wine tastes like vinegar, no juices, only poor coffee machine) Flies was everywhere in the all day dining restaurant (nobody seems to be surprised)

  • Service
    1.0

    Staff : not friendly at all, none was smiling or greeting, not helpful. The porter didn't pick up my luggage and I had to carry them to the reception myself. The hotel management didn't have the courtesy to explain the hotel facilities or any information about the hotel to me. Staff was sneaking at ladies with bikini. Hotel management allowed guests to use the pool and the sea full dressed, ladies was wearing dresses, pants and head cover while men was wearing pants and cotton shirts ( do they know that this is against all hygiene practices !!!)

  • Sport & Leisure
    2.0

    Pool and beach were dirty. There were an animation team (below average) Internet access only at reception lobby Nothing for kids at all

  • Hotel
    1.0

    this is a hotel that don't deserve one star. Food : no words can explain the very poor quality of the food, no varieties, neither fresh nor canned juice but only powder dissolved in water. None of the deserts or the salads can be consumed, It was supposed to be an all inclusive package but it turns to be "mirage" you can't order anything, nothing to drink (no water bottles but only water dispenser with plastic cups which they shut down from 5 PM till 10 AM next morning, wine tastes like vinegar, no juices, only coffee machine)

  • Location
    4.0

    Location is very good, by the beach and very near to airport

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Kevin
Great vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
My sister and I decided to rest in Egypt. We chose the hotel and had a good rest there. We swam in the pool clean. Thank animation. We really enjoyed this holiday. In the morning we had breakfast in the restaurant. Everything was delicious. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Emma
Excellent hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
First time stay here and I would highly recommend it to anyone. Beautiful hotel and straight on the beach front. Food is lovey and have lots of variety. Lots of activities to do, something for everyone. Rooms very clean and tidy, staff very friendly. Animation team give a good atmosphere very entertaining. We met marley and dino from the team and they were very friendly and helpful. Great variety of shows on the evening. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Zoe
Great place to unwind and enjoy
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
Staff and entertainment crew extremely nice and friendly. Couldn't ask for much more. Should bring back the singer by the pool each evening like when it was Sofitel but other than wouldn't change a thing read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Hana
Highly Recommend
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
Fantastic place and would recommend to anyone visiting Egypt. We received a very warm welcome, and have enjoyed every aspect of the holiday. There is something for everyone, whether you want to be lazy by the pool, or go on trips. Nothing is too much trouble for the staff, from the staff in the restaurant to the entertainment staff. It's a great place for families, couples and friends. I'll be sad to go home read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Steph
Amazing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
My boyfriend and I stayed at the Mercure for the second time for two weeks in June and it was fantastic as always. On arrival we were greeted by Marley and Cloé who got us both settled in. Our room was great and cleaned daily with fresh bottled water provided. The food was brilliant too, especially the chips, however, being a fussy eater I didn't have a lot to choose from but pizzas and burgers are always available from the pool bar. The animation team are fantastic and are very happy for you to join in with the many activities ... provided throughout the day. The highlight of our trip, however, has been the snorkelling. There are so many different fish just outside your door! Overall, it has been brilliant and I am sure we will be back again soon. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lisa
Mercure Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
The Hotel is set in a beautiful location. The rooms are well equipped and are specious and well thought out. The staff are amazing and cannot do enough for you. Food is very good. I cannot wait to return and would recommend this Hotel very highly. A special mention to the waiters, Medhat, Hussain and Mahmoud. Meslh I would also like to mention Cloé and Marley who made our Holiday the best ever! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sian
What a wonderful hotel!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
Been here for 2 weeks and it has been amazing! The hotel is very clean and tidy. The staff are so polite and friendly. A big shout out to the amination team they are all so friendly and will do anything for you. I would like to mention Marley , Chloe, Dino, jimmy they make you feel so welcome and get you up to do activites and make your holiday soooo much fun I would deffently come back here again it's well worth coming too!! :) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Phillip
Second home
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
This is the second time my girlfriend and I have stayed here at Mercure, on both occasions we have had the most amazing experience possible. All the staff have been extremely welcoming and friendly from the moment we stepped through into the reception, greeted by Marley and Cloe, right up to the evening we left and waved goodbye. The animation team work as hard as possible to entertain you and even the bar staff and waiters remembered us, so that was very pleasing. The rooms have been cleaned everyday with towel art left by the staff. The food has been ... very well cooked and plenty to choose from. The beach is a stones throw from your room, and the fish are everywhere, a real treat for snorkelling. I'm certain we will be regular guest here. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Katie
Mercure
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
Hotel is beautiful! Lovely weather. Right on the beach, private section with water activities and perfect for snorkeling. Great location, we didn't leave except for excursions. Very clean. All inclusive; breakfast is lovely, as is the pool bar pizza. Only thing is labeling vegetarian options is occasional. other than that lovely hotel. read hotel review
  • Room
    6.0

    Room was really nice, bathrooms nice. Very clean. Comfy beds.

  • Gastronomy
    6.0

    Breakfast is lovely. Lunch we found more to eat than at dinner. Vegetarian food is sometimes labelled... That would be my only issue, finding an option non meat.

  • Service
    6.0

    Really good! Lovely people. Love the animation guys!

  • Sport & Leisure
    6.0

    We're lazy so we only did water gymnastic fantastic a few times. But there are sports all day, the animation team works so hard! Pool is very nice.

  • Hotel
    6.0

    Hotel is beautiful! Lovely weather. Right on the beach, private section with water activities and perfect for snorkeling. Great location, we didn't leave except for excursions. Very clean. All inclusive; breakfast is lovely, as is the pool bar pizza. Only thing is labeling vegetarian options is occasional. other than that lovely hotel.

  • Location
    4.0

    On private beach so we didn't need to leave for that. And we booked excursions through thompsons, so we didn't really see outside the hotel much.

Close
John
Relaxing holiday in a fantastic setting
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
Had a fabulous relaxing break by the beach !! Fantastic food with a good choice plus friendly staff who couldn't do enough to help you. The sun rise horse riding was great with Saleh and special mentions for Sam animation Shamandy chef and Hany in the restaurant will most definetly return arrived as guest and left with many new friends !! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Katie
Amazing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
The hotel was fantastic, everything is very clean and the staff are lovely! The rooms are really nice & they have there own private beach which is really nice! We were made very welcome by the entertainment team especially Sam & Cloe! Would 100% come back here next year! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Georgia
Lovely
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
Gorgeous hotel & grounds well kept and clean at all times read hotel review
  • Room
    6.0

    Gorgeous room with fantastic sea view.

  • Gastronomy
    4.0

    Seating outside restaurant is limited but best atmosphere

  • Service
    6.0

    Everyone friendly and helpful, polite staff who speak several languages

  • Sport & Leisure
    6.0

    Animation team work really hard all day long setting up activities. We're lazy so we did aqua gym a couple of times

  • Hotel
    6.0

    Gorgeous hotel & grounds well kept and clean at all times

  • Location
    6.0

    On a private beach with great snorkelling & windsurf centre

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Vincenzo Manna
My holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
Me and my friend bev went for a weeks stay omg what a beautiful place our room was perfect with a sea view fresh bottled water every day beds were changed daily and room was cleaned daily our reps were fantastic anything we needed it wasn't to much for them the place was outstanding spotless food was great entertainment great plenty of things to do highly recommend the boat trips stunning place with lovekky friendly people will be going back definitely read hotel review
  • Room
    6.0

    Room was spotless air condition lovely size very happy

  • Gastronomy
    0
  • Service
    6.0

    Service with a smile always were happy to cater for your needs always

  • Sport & Leisure
    6.0

    Entertainment was fab something there for children every night and then for adults pool was very large and clean and catered for kids and adults

  • Hotel
    6.0

    Me and my friend bev went for a weeks stay omg what a beautiful place our room was perfect with a sea view fresh bottled water every day beds were changed daily and room was cleaned daily our reps were fantastic anything we needed it wasn't to much for them the place was outstanding spotless food was great entertainment great plenty of things to do highly recommend the boat trips stunning place with lovekky friendly people will be going back definitely

  • Location
    6.0

    In the week I stayed went swimming with dolphins on a boat trip joined a cooking compotition rode on max the camel and even learnt a bit of belly dancing

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Camilla
Lots of sun, lots of fun, something for everyone
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
It,s a great hotel, i will come back as soon as i can read hotel review
  • Room
    6.0

    Everything was great, the only thing we miss in the room is wiifi.

  • Gastronomy
    6.0

    The food has been very good, something new to eat every day.

  • Service
    6.0

    Everything has been perfect, everybody is so friendly and they take good care of you.

  • Sport & Leisure
    6.0

    The animtion made our week. You find something fore everybody all the time during the day.

  • Hotel
    6.0

    It,s a great hotel, i will come back as soon as i can

  • Location
    6.0

    The beach is right there. It,s a bit far to the city so you have to take the bus. Shopping in the area is about the same price as in Sweden.

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Camilla
Very nice hotel and food. Special the animation
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
I hade a great time, very nice and service minded staff! read hotel review
  • Room
    6.0

    Nice, clean, big, flowers every day, towel decoration, miss wifi

  • Gastronomy
    0

    Very good food, bad wine but good beer and drinks. Different buffe every day.

  • Service
    6.0

    Excellent and goooood

  • Sport & Leisure
    6.0

    Lot of things to do every day, special thanks to The Animation who made our trip

  • Hotel
    6.0

    I hade a great time, very nice and service minded staff!

  • Location
    5.0

    A bit far from Hurgada. But the bus goes twice a day. Nice beach, clean and warm water.

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Maryna
Excellent holidays!
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2015
Hello everyone! Want to write again about Mercure Hurghada hotel. I am repeaters here, better to say, I am third time enjoying in this hotel. And as usual, I want to share with all of you my impressions and give rate of my last trip. I stayed in Mercure from 07.03 till 14.03.2015 At first, when I enter hotel, I saw grateful front managers at the reception, who were smiling to us. We had express check-in, and got perfect rooms on top-floor, with sea view. The receptionist explained us how to use wi-fi, gave full information about ... new activities, or other services which are providing on the hotel. Room: is cleaned, with good smell, nice front sea view. I am enjoying the shower in this room; it is like tropic rain (fantastic). Notice, room has only shower, no bath (so comfortable). Stuff and workers: during our holidays I saw only smiling people around me, who always asked if I need something or just were friendly. Restaurant and foods: The management of the hotel pay big attention on the quality of food, so Chef-Cooker cooks so tasty dishes. I can notice, that all meals are preparing with love, the coolest is the show-cook in the evening. You understand that everything is so fresh and cooking especially for you. Bars (beach, disco, ultrabar): Want to pay attention on barmen!!!! I want to say big thanks for those who made my holidays perfect: Shaheen R., Hassan S., Mostafa M.-they are professional. The cocktails were so tasty, people are amazing, so grateful, always smiling, friendly. Was so pleasure, to talk with them! Shisha-bar-thanks to Mohamed (sorry, If I make mistakes in names).)) Animation (lovers) team and disco: the people who made our good mood from the morning till the deep night. I Want to give my big respect for Dino, Khloe, Konstantin (show man) Viktor, Marley, Irina, the orange bordshorts guy, who always dance Latina(sorry, can’t remember name), Gleb, Kristina, the chef-animator - Ahmed B., the Dj`s – Ahmed C. and Yasser. Hope, I didn’t forget anybody. You are the Rock! I will nver forget - Mama Mia! And special big thanks to the best Animator of Mercure Hurghada – Paolo! The person who has unbelievable sense of humor and power, person, who makes all shows in hotel – the best! The Management of hotel should proud, that such person works here. And the last my big Thanks go to Mr. Atta E, General Manager. Without your hard work, this hotel will be other. You make it fantastic! I hope that soon I will again return to this great hotel, where I got the best quality of service, perfect foods, drinks, comfortable room, nice territory, activities and greatest people, who became friends. 10 points from 10 points! With best regards, Maryna M.! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Vlad
Mercure again and again
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
We are very thankful for being in this hotel. Every body was very kind to us and also very helpful. The food was very good and personal also. The rooms where very clean. The lobby was very clean to. the animation also was so amazing we had with them perfect funny activates .thank you Olga .mr.nigm read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sylvie
Mercure vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
There is a great variety from restaurant and excellent service from the staff the kids club was great for kids and very friendly.we went there last year and we could not believe that the staff remembered you. The animation team were terrific they really make us happy. we liked sport activities .thank you mero .Olga. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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