Hotel Therme Vals(0 stars)

7132 Vals View on map

Average rating

44 hotel reviews

    Rating by categories

  • Hotel in general
    4.1
  • Room
    3.5
  • Service
    5.3
  • Location
    4.0
  • Food and Drinks
    4.8
  • Sport & entertain
    4.7
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16 hotel reviews for undefinedsorted by travel date
Boris
Unfortunately no real recommendation.
  • Hotel not recommended
  • Friends
  • Translated
  • Countryside & spa
  • December 2013
We were with friends for a weekend. Service and food were very good and made you feel welcomed. Another tip: the bar in the dark and elegant 60 ies -style. The room was a disaster, especially the non-renovated. But you can not more money - not in vals. The therme ultimately, very nice but completely dimensioned. There are several pools with thermal waters, as well as a steam room/steam room, which was very is lukewarm. There is a lack of capacity, possibilities for relaxing and saunas etc. We were after 30 minutes outside! read hotel review
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Stefan
Price-performance ratio was not correct!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • November 2013
The hotel consists of several complexes and looks from the outside is not very appealing. The lobby and bar with blue carpet and the restaurant with a red carpet look but harmonious and modern. In the lobby and in the rooms is free wi-fi internet access available. Nevertheless, the prices for the offered standard ( insbersonders rooms) outrageous. The homepage of the hotel is not again, that only a small part of the rooms were renovated, but to the room later more. read hotel review
  • Room
    2.0

    On arrival we were given rooms 151 an absolute impudence. 3 time 3 square meter large room in the style of the 80er years a 3 square meter small unattractive bathroom and the smell of (old) cigarette smoke. We immediately complained, because there i would have no minute to sleep. Very friendly and uncomplicated we were given room 129. more modern, but just as tiny. Completely without charm, not appealing, a cheap bed and mattress, shower curtains as zimmervorhänge but at least clean and the tiny bathroom was modern. The price performance ratio is correct in no case, but it is rather outrageous. A modern hostel has better and larger rooms.

  • Gastronomy
    5.0

    In the price were both evenings a 5 - course dinner included. The prices are very, very high, but the food is good too. On the first evening only average with almost raw lamb and meaningless dessert, on 2. evening however really perfect. Not as perfect were the prices. For 1 bottle of wine, a little water and 1 beer is not under 100 franc way. This is simply too expensive!

  • Service
    5.0

    The question after a room change was very friendly and uncomplicated manner. However there were also employees the normal greetings as' good morning ' apparently not know. The service in the restaurant was friendly and attentive. But on two evenings the first course, obwihl the drinks were missing and these were also gladly times over the plates poured in. But no problem - it weighs the friendliness more.

  • Sport & Leisure
    3.0

    With large expectations we are to the therme gone. We knew but not, that in the baths only 5 pools with different water temperatures, but no saunas are. So you can in 5 basin baden or schwitzstein sit (if you get a seat). Otherwise they can in the therme do nothing. Also rest will be difficult with only about 30 beach chairs for a large number of visitors. A complete bad planning. Without deckchair so you can about 1 1/2 hours in the therme spend.

  • Hotel
    3.0

    The hotel consists of several complexes and looks from the outside is not very appealing. The lobby and bar with blue carpet and the restaurant with a red carpet look but harmonious and modern. In the lobby and in the rooms is free wi-fi internet access available. Nevertheless, the prices for the offered standard ( insbersonders rooms) outrageous. The homepage of the hotel is not again, that only a small part of the rooms were renovated, but to the room later more.

  • Location
    4.0

    Nice hillside location on the edge of vals. Behind the house is a nice circuit, on which you have a great view of the beautiful village of has (tour duration about 1 hour).

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Patrick
Wellness in vals
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The hotel complex consists of the main building, various buildings which were partly connceted with each other and, of course, the thermal spa. The room rate is the breakfast, wi-fi, entrance into the therme and depending on room type also valser mineral water, bathrobe and slippers for the spa etc. Included in the price. There are all sorts of guests there of nationalities and ages. read hotel review
  • Room
    5.0

    We had a room in the house Selva and a renovated. Very comfortable bed, modern, with balcony and a large bathroom with bathtub. All very clean and well-kept. What we missed was a refrigerator.

  • Gastronomy
    5.0

    We only breakfast in the hotel eaten. But this was very tasty and plentiful. Different kinds of bread, eggs, cheese, fruit, cold meats etc. Everything you could possibly want. The optional dinner is rather skin cousin and also relatively expensive. Since we rather home cooking are we went out to eat.

  • Service
    6.0

    All employees were always very friendly and helpful. About the room cleaning i couldn't say since we only one night there were.

  • Sport & Leisure
    5.0

    99% all guests drive probably due to the famous thermal spa in this hotel. This is also singularly designed and offers various baths, steam bath, sauna and a range of beauty and massage services. Which us a little disappointed was that there was no massage jets and jacuzzi was. Therefore also no full marks

  • Hotel
    6.0

    The hotel complex consists of the main building, various buildings which were partly connceted with each other and, of course, the thermal spa. The room rate is the breakfast, wi-fi, entrance into the therme and depending on room type also valser mineral water, bathrobe and slippers for the spa etc. Included in the price. There are all sorts of guests there of nationalities and ages.

  • Location
    4.0

    Vals is located about an hour from Chur and 20 minutes from the nearest large town (ilanz) away. The hotel is quite at the entrance. Various other hotels, restaurants and small shops are in the more immediate vicinity. Bus stop for the post bus from ilanz ago right in front of the hotel.

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Tom
Swimming pool top! Hotel flop!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • August 2013
Thanks to the nice wellness area have to accept. Otherwise value not more up-to-date. Much too expensive for the überholungsbedürftige hotel! Our tip: at a neighbouring hotel (cheaper and nicer). Bathing in the hot springs! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Child care or playground
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Markus
Too expensive!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
Beautiful wellnesshotel... But price-performance ratio for the food and in the package do not. Bathroom with various baths is perfect. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    3.7
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
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Werner
Culinary highlights
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Excellent cuisine, wonderful menu in the evening, quiet and relaxing atmosphere, friendly, competent service, fine breakfast with spacious buffet, small, but very well maintained room, the thermal spring is still an experience. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Peter
Price-performance is okay in no way
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Old hotel, room with a few design furniture upgraded. Floor white painted... Bathroom circa 20 Jahrelt! Food and breakfast good. Had the feeling in a nursing home to stay. The piano player you can only with a overpriced drink about 20 minutes endure. Wellness area disappointing! read hotel review
  • Room
    2.7
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    0
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Gaetano
So expensive and isn't the price
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
So for me and my girlfriend it was a experience more I didn't spontaneously somewhere go next time look I right in HolidayCheck and inform me again well thought the in Switzerland very high standards for the room selection or the quality. The rooms are not at all renovated the look like the hotel developed is nothing and I 234 €paid a night and I also still another upgerede otherwise it would be still expensive. I go as not again, the Switzerland has other beautiful stains...! read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.3
    Child care or playground
    1.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Leila
The source of the nature offered! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
the complex consists of several buildings, but most of the rooms as apartmentRoom may have been mentioned. The complex the buildings were recently easy renovated however not everything. The main building has undergone a facelift by ' Strarchitekt ' to gate. The cleanliness permeates everything through. It will breakfast, half board or full board offered however you can also in the renovated rooms cook for yourself, there is still a small kitchen available is. ( however is the entry in the thermal bath not locked). The complex is very young and older guests visited. read hotel review
  • Room
    2.0

    the rooms are small and outdated. The furniture no longer corresponds to today's requirements. However on request with a TV. There was a telephone in each room but no safe. In the apartments it has a small kitchen, where you 2 stove available has. The rooms or apartments in nearby Future renovated. The main building will probably torn down and new aufgeaut.

  • Gastronomy
    6.0

    There are 2 restaurants available. One main building and below. The quality is great all products from the place or fresh Fresh chews in the area. The menus are varied and from all areas. The prices in a rather high segment however tips always included. The atmosphere in two pub was very romantic.

  • Service
    5.0

    the staff are very friendly and multi-lingual. The cleaning of the rooms will every day clean and there is also a laundry service. The village doctor is also nearby however this is the place for really small children not suitable. It is a concern the staff hard-working to fix this as soon as possible.

  • Sport & Leisure
    3.0

    At the moment, is the thermal bath except for swimming, sauna, hotter rock no sports possibilities except hiking, skiing etc.

  • Hotel
    3.0

    the complex consists of several buildings, but most of the rooms as apartmentRoom may have been mentioned. The complex the buildings were recently easy renovated however not everything. The main building has undergone a facelift by ' Strarchitekt ' to gate. The cleanliness permeates everything through. It will breakfast, half board or full board offered however you can also in the renovated rooms cook for yourself, there is still a small kitchen available is. ( however is the entry in the thermal bath not locked). The complex is very young and older guests visited.

  • Location
    3.0

    Vals is located in a valley and about 30 minutes having regard to the balance achieved. In the summer a bit faster than the snow street. The complex where mountains and meadows surround and the hotel was very nice to go skiing in the winter and hiking in the summer. Large entertainment will not offered, it is more a place to recharge. If you break again left there are several options for excursions available. It is a wonderful place in the mountains.

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Markus
Hotel means thermal baths great relaxation! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
We have stayed in this hotel for the third time and were thrilled by the times before still unique thermal baths, in which we always great from the hustle and bustle relax. We had a very nice, renovated and modern rooms in the hotel Selva. The food (six courses) in the evening was outstanding and the breakfast buffet was great. We will definitely stay here again. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    6.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Monika
Hot springs are a dream, pure relaxation! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2010
The SPA we found uniquely beautiful as a guest of the hotel, you can swim even at midnight in the thermal baths, a uniquely beautiful and romantic experience. The hotel was for us to get used to-modern atmosphere-retro style-old. Somehow everything and yet nicht's. we had a newly renovated room and that was nice (although the style was rather cold, because everything is white). The bathrooms are also in the new room wasn't newly renovated and was extremely small. The food in the red chamber, was sensational. Once there was a Desserbüfett-this was the best, as we had never experienced ... before. The breakfast buffet is very generous and varied, which we did not find so great, that one fried eggs, scrambled eggs etc. had to pay extra. For the price, I believe, should all be included eggs. Respect the three minutes eggs can you do it yourself, there are six minutes but (because of the height). Sumasumarum, we enjoyed our stay, especially due to the hot springs and, because you are a hotel guest, the SPA outside the public times can be used. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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David
Excellent! Rooms: 'Selva Stucco' archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2010
Ideal for Wellness short vacation. Fantastic bathroom Peter Zumthor, which in the morning is reserved exclusively for the hotel guests. The 6-course à la Carte menu is very good value for money. 15 points by the Gault Millau rated. The morning buffet has a wide selection entirely convinced. The room 'Selva Stucco' red is small, but fine: Design furniture, Bose-sound system, valserwasser, small balcony and shower with underfloor heating. Highly Recommended! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Walter
Nice Skiurkaub. From the ski slope into the thermal baths archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2010
The vacation was one nurse great. Best Ski Conditions. There is nothing else. Almost deserted on the slopes. No lined up on the elevator. Mountain View from the roof (3000m) great. And then in the thermal baths. You must have seen! To the hotel: I was given in the first so-called ' outside houses 'a room with twin beds. Slogan: 'feeling in the sea mountains' (still from the 1970 years). Was not to my taste! On my complaint I was given in the house Zervreile on the third floor of a newly renovated corner room with a double bed. I ... was very pleasantly surprised. (I am not quite sure. Whether it was apartment number 376) The bed was so arranged, you see the mountains. A tv, a safe and a hair dryer were there. The ' linens 'was great (only the bathroom is newly tiled). The staff was friendly and helpful. I can only recommend the hotel read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Nicole
Relaxing days in vals archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2009
We stayed at the hotel Selva two double rooms. They were newly renovated, not so big, but for two nights it fine. Everything was clean and was cleaned every day. Dressing gown and slippers were ready. Also the tv, which we had ordered, was free of charge. A small balcony was also, of course, as well as valserwasser. The breakfast buffet was very good. Large selection of breads, meat and cheese, fresh eggs, there was everything the heart could desire. Only fried eggs, scrambled eggs or you had to order it and pay it yourself. We never ate in the ... thermal baths. We have stayed at the La cucina restaurant just vis-a-vis the thermal baths. So good pizzas and recorded as such there, we ate rarely. Price/performance ratio agreed completely. Also there were very fine meat on the stone, relatively inexpensive. Unfortunately, the staff was not so customer friendly, but not too bad. 2x we were in the evening in the piano bar. Was very pleasant and nice, the staff was friendly, the whole time, as well as the service. In the village vals is not much. The shops close very early. Either we were in the off season or vals has not opened yet after Touristenzeiten. A Shame. The driving directions in vals is long, in part. Very small (especially if valser trucks driven to come). We have a gift coupon and so we recovered. The next time we will certainly not go so far, in morschach, Schinznach could always ride or so. Because the most important thing for us at the Wellness we missed very. It didn't have any mineral water sources. The bathrooms were nice and especially, but after 1 day you'have seen this. Also there was a lack of comfort, since everything was very modern and rather cold is built. We had booked a full body massage, this was pleasant, but not as relaxing, as was pressed shut right. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Marco
Price did not match the performance archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2009
The hotel is too expensive for what we received. The rooms in the outer buildings are small and have separate beds and are 60er's style and are not comfortable. The hotel prides itself with a new design, there are only some of the rooms and the hotel front desk was styled. The breakfast buffet is very good and wide. The design of the thermal baths is a matter of taste, but in any case it is something special. However, the rooms are too small dimensioned and drinks or food in the thermal baths would be very useful for longer stays. read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Neil
Disappointing compared to Spa archived
  • Hotel not recommended
  • Couples
  • Other stay
  • September 2004
Hotel is part of the Vals Therme complex, which in the main has been beautifully designed. However the rooms are from the 1960's, extremely small and lack any character at all. This would normally be ok, but the room price was extremely high therefore resulting in low value for money. The only good things about the room was it was clean, and you could (eventually) get to the thermal baths without going outside. Overall - felt like a very very expensive youth hostel read hotel review
  • Room
    1.0

    Hotel is part of the Vals Therme complex, which in the main has been beautifully designed. However the rooms are from the 1960's, extremely small and lack any character at all. This would normally be ok, but the room price was extremely high therefore resulting in low value for money. The only good things about the room was it was clean, and you could (eventually) get to the thermal baths without going outside. Overall - felt like a very very expensive youth hostel

  • Gastronomy
    2.5

    Restaurant serves Gourmet food - eventually. We waited sometimes over 30mins between courses of a 7 course gourmet meal - only to find out they they brought the wrong choice!!!

  • Service
    1.0

    Some of the staff were ok, but the reception staff were RUDE and unfriendly. I saw one announce to a guest that the newspaper he just picked up to glance at in the reception area should be paid for immediately, and a family who were waiting in line to pay their bill were told they were making too much noise, and should control their children (whilst they were making them wait!!!!)

  • Sport & Leisure
    5.0

    Thermal baths are fantastic, and beautifully designed

  • Hotel
    1.0

    Hotel is part of the Vals Therme complex, which in the main has been beautifully designed. However the rooms are from the 1960's, extremely small and lack any character at all. This would normally be ok, but the room price was extremely high therefore resulting in low value for money. The only good things about the room was it was clean, and you could (eventually) get to the thermal baths without going outside. Overall - felt like a very very expensive youth hostel

  • Location
    2.0

    The town and thermal baths are very impressive. However, it would be better to go into the baths for the day and not stay overnight OR go to another hotel in the village

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