Service Here I must agree with the description of the hotel:
the 'check in' we were asked, when we wanted to eat breakfast. I gave the time 8.30-9:00 A. M. at.
when we arrived on next morning entered the hall, was this exactly cold and dark as on the day of arrival. The specified breakfast room, the directly at the hall was attached, was also unheated and dark.
of staff nobody was to be seen.
we called thus again the cell phone number (see above) on. The lady on the phone said: 'yes, yes, it is now'. Since we had to attend a meeting in Vienna, told the lady, we couldn't a lot of time. She repeated the above Sentence.
Two minutes later our cell phone rang and we were asked, to the hotel Mockery gone to come to breakfast.
the door of this hotel we were only after repeated Ring opened, no word of apology.
the breakfast inventory other very burned pre rolls and for a very long time boiled eggs (they already had a greenish yellow border).
the China was chipped for the most part, the cutlery often dirty.
on leaving the hotel we asked for, in which the hotel next morning breakfast and at the same time, with shared, between 8:00 and 8:30 A. M. that we wanted to have breakfast, because it is in our day of departure and we had to drive 900 kilometer. Here we were told to our great surprise, however, that the next Tomorrow the new year and the breakfast until 11:00 A. M.!.
we insisted on a earlier breakfast. The Answer of the staff was :' I cleared, whether the possible is. I urge you to '.
when we in the early evening (it was a bit dark) in our hotel arrived, we had to say, that transportation, hall, the whole lower floor and the staircase to the rooms, as well as the hallways in front of the rooms unlit were. Light switch were rarity. The few, we thought, we used, but no success-it was dark.
we are then using flashlights in our rooms, in which the light still was, arrives.
there we found out, that for example the above noticed dirty bedspread, on the day before had thrown on the floor, again on the bed was dirty.
we called the US known telephone number, complained about the darkness, the lack of recall about the breakfast, poor cleanliness and so on the lady on the phone said 'yes, yes, someone was coming'
about 15 minutes later a young lady and a cleaning lady, the indicated, that it is a power outage given and electricity there again. Moreover, they offered, the bathroom in the single room clean, ' although it today morning thoroughly cleaned be '. Because our friend had already left shortly and slept, was found to be of this cleaning. Check on the situation of toilet and on our instruction, that this room definitely not 3 stars would be the specified, they told us, the hotel would really three stars. We were offered, a other room. These we rejected, since it was new year's Eve was and we because of a special permit the new year with the patients in the hospital we visited wanted to spend and next early in the morning it would be. So would be a move in our eyes useless been.
the breakfast we were then for the next morning 8:00 A. M. promised
(we were still on the cold in the breakfast room and asked for heating of the room).
at the next Tomorrow we arrived in the breakfast room. There was the breakfast buffet constructed, but the room was still unheated. We had breakfast with jackets.
for breakfast even I have to say, that I this morning marmelade wanted to eat in the discharge of the single portions-can I saw happened on the at least-Sell-by Date. This was in September 2011 expired. At this point I marmelade, Honey, butter and margarine-everything in single port ions) at the buffet reviewed and realized, that many have been longer the date of minimum durability date is exceeded.
during the entire breakfast was a 'quiet' and'angry aussehender' man nearby and we have observed. We felt very uncomfortable.
apart from that was not front desk occupied, was otherwise staff available.
we took the hotel very quickly.
Hotel We stayed for a short break a hotel on the Internet and found the hotel to be gone in Glabitz mockery. In the Internet this hotel looked like standard. So we booked a double room and a single room for a friend of us by phone. Additional we booked breakfast buffet (not included in the price locked).
in the booking confirmation email to hotel mockery gone we were told, that we in the 'two hotel' Austria were quite pleasant. The pictures this hotel is located in the Internet were similar as in the booked hotel.
when we in front of the hotel Austria arrived, we found the following situation.
hotel Austria looks from the street, as, whether it would be closed.
no lighting, on the windows, not a good condition.
all doors and inputs were closed.
A note was a telephone number, which you could call. We have done.
Having regard to about 10 minutes came two ladies, the unlocking the door and the light by backup! Operated. The hall was exactly cold, as the air!
we were given our keys from the room. The double room was on the 2 floor.
when we opened the door, we had to say, that the room after the departure of a other guest not cleaned it was.
in our complaint we were given a new key from the room.
we left our bags and immediately room and hotel, as we were in Vienna Krankenbesuch wanted to do.
when we evenings the hotel devices, was absolutely no staff to find. The hall, the front desk, the whole hotel was remembered as shockingly bad.
we went to our rooms. Here we found out:
the double room had a size of about 3 times 3.5 meters. The bed had a dirty bedspread, there was only one bedside lamp. Before the small closet level 1 chair and table 1. There was a very small CRT televisions on the wall. Everything was very cramped.
since the room was over, we wanted to see the heating lower bodies. This was not, the thermal State did not move.
the furnishing of the bathroom was divided in two small closets ( in the room) building. The situation was so, that the only when open Bring back door or get up could. If you sit, you, with your knees on the door.
the shower in the double room was reasonably reasonable, also very close, but you could shower, the washbasin was not very clean.
in the single room this range looked completely different from. The washbasin had cracks, the water ran only extremely bad, the shower was so dirty, that our friend did not shower. The handles of the doors were smeared.
the single room was also small as the double room.
there was also the TV broken.
