Hotel Herzog Heinrich(4 stars)

Eckstrasse 5 93474 Arrach Show map

Average rating

519 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.9
  • Service
    5.3
  • Location
    4.9
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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221 hotel reviews in Englishsorted by travel date
Karin
Alright, however nothing special
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
In the sauna area there was only a small hot tub-would be a pool have been nice. This gave it in the other area, but the water in the outdoor swimming pool was for the season (march ) nothing special warm! Internet, we found very expensive - 8 € for three hours (it gives in many other hotels already much cheaper or in the room price included in the price). The breakfast buffet was moderately stocked - for this reason we booked on the buffett declined (would have 16 €per person). In the area in arrach is not much-if you ... other restaurants to visit would like, must one the best almost 15 kilometer further to Bad Kötzting go. Our room was relatively big - actually two rooms, living room with kitchenette and bedroom separate-we were surprised. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.7
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    4.0
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Anita
We were thrilled
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
We are on recommendation to this hotel traveled, and we were very satisfied. The hotel restaurant charivari Is a restaurant with superb food, in a quiet atmosphere and attentive staff ☺. Our Rooms (sonnengarten ) was very quiet, the i was very impressed, you heard nothing at all, no street noise, and no neighbors. The spa facilities is ok. Herzog heirich has 4 stars. We will come again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Heinrich
Wellnessurlaub, here unfortunately not the best
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
The immediate vicinity of the hotel is disappointing (industrial area). The hotel is partly a worn impression. Spa area is ok, even if the pool way too small and too loud (hall) is. Partly must long paths through unpleasant cool course be completed. Hotel lacks the atmosphere for a wellnesshotel. Wellness -bathroom was way too hot, it should be a thermometer be used, so you don't thermostatic control. The food was rather moderate, the room for the buffet was for the number of guests too small (long queues). read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Anett
Super wellness hotel, since you have to go there
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • March 2013
Have a really beautiful wellnessurlaub with my friend in this hotel made. The staff is super friendly. The spa we can recommend. We would like to go in Gabi and wira thank you, it was everything great. Here the guest is really a king. The food there was also nothing to complain about. We come back certainly sometime again. Thank you read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Kai
Never ever 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
For a 4 star hotel not recommendable! The food was extremely bad and almost only from ready. The dishes were mostly only lukewarm and the atmosphere in the dining room reminded of a cafeteria. We then against an extra charge in the restaurant eaten, as it was a bit better. The spa was way too small and often crowded. A pool chair was as good as never to get. Conclusion: for 2-three stars maybe ok, but never ever 4 stars. We will not come again read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
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Melanie
Many dishes
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
I have never seen so much nonsense (salads, side dishes) at once experienced anywhere. Against an extra charge we have in the restaurant eaten, because it was better. In the pool and in the spa was such a rush, that it was only rarely a sunbed get. Was positive the very friendly staff, the cleanliness and the proximity to the ski lifts. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.7
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Norbert
Top
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Have a wellness weekend in the hotel made. Can only recommend it. Food, pool, friendliness all great. Will be going back a trip there to do. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Andreas
Great hotel for families
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
We were for 6 times in the last 12 years in this hotel and it was in the last 2 years have improved (sauna area was partly renewed), more variety during dinner and breakfast. Since we have a child travel, is to be pointed out, that always a larger room made available was, so never problems were available. Overall the hotel is absolutely family-friendly, since children particularly received will be. For couples, a wellness-hotel, it is conceivable, that it in the 4-star category hotel, the focus in this area more developed. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Simone
Price and performance very recommendable
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • January 2013
Highest praise was the friendliness and the service the complete staff, wishes like other duvets and a additional pillows (in different quality and size) were within a few minutes. Although the hotel was very busy, we found it nevertheless in the field the room and in the treatment area quiet. Our booked treatments top and the staff really recommendable! Only to complain about the of the sauna and the relaxation area for the size of the area too small is, therefore we could this part of our stay not because it was too full. But we would definitely come again. ... Best thanks! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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Gabriele
A dream-wellness oasis
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2013
A very good spa -hotel, in which we, that means my 2 aunts and i, touristing felt in a unique uncomplicated atmosphere near good food, sports. Activities, various treatments And a beautiful room. The whole staff were very friendly and willing to help, which one not always finds. We will definitely come back again, so we enjoyed it. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Anja
Very recommendable!
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • January 2013
All great! Hotel, rooms, spa, pool all great clean! The staff in the whole hotel are very friendly and helpful! To summarize - suupppeerrr - So makes vacation a lot of fun! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Anton
Very good
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
A great weekend are thrilled by en treatments, as well as the furnishing of the rooms and come gladly again - great read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jens & Karina
Partly very unfriendly staff.
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • January 2013
We traveled with children on a extended weekend of just relaxing. Unfortunately were some of the staff very hnfreundlich opposite the children, other again are on the kids received. Offer for children in the restaurant while you eat, you will not find here. In other 4 stars hotels, ausgelobt than family friendly you will find something. The swimming pool is for the kids too cold and even for us to wind down esperos village were too cold it. The food was ok, we have croissants missed and the diversity at the buffet we didn't four stars worthy. Internet is only ... for a fee available -extortionate prices! Bathrobes you can for a fee borrow. Ijsgesamt the hotel we can with children not recommend, like however therefore his, because we have other, better experiences in 4 star hotels made read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Birgit
Affordable relax, time without zeitnot, super
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • January 2013
My girlfriend and i have a short time-out retreat. We were pleasantly surprised, about so much friendliness and willingness to help with the staff, the large selection at the buffet and the sensitivity of the employees, the us often already a desire fulfilled, before we it in words could. Questions were always to our satisfaction answered. In the evening we had the pool often quite just for us. Despite critical view we could nothing extremely negative. If you unsatisfied leave, is a notorious naggers. The value for money is completely okay. We are definitely coming again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Elisabeth
Satisfaction pur
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
We felt very good, and therefore will be charged 1 day extended. Would have liked to have stayed, but for personal reasons it was not possible. The very varied food, very tasteful and always there for every guest abundant. The wellness offers and the fitness area was to our full satisfaction The hotel we can recommend with a good conscience. We can only every guest lots of fun in this hotel be. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Karin
Relaxing short holiday Relaxing short holiday
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • December 2012
A very nice short holiday, the hotel is recommendable! A very nice short holiday, the hotel is recommendable! It was a pity that the loungers around the pool constantly reserved with towels are. It was a pity that the loungers around the pool constantly reserved with towels are. Itself in the relaxation rooms, you have a space find it anymore. Itself in the relaxation rooms, you have a space find it anymore. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Andreas
Very well maintained wellnesshotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Very beautiful hotel. The hotel is huge and made a well kept and inviting impression read more
  • Room
    5.0

    The rooms are clean and tidy. We had a garden room for 2 €surcharge which was well worth it, since the furnishings and room decor is much nicer.

  • Gastronomy
    5.0

    The dishes were very good and the selection was very big. It was always refilled if something was empty. The beverage prices were cheap large beer 2,90 Euro. Unfortunately, there was at the breakfast buffet sundays no sparkling wine. It would be beautifully been if it for breakfast every day weiswürste would have given.

  • Service
    5.0

    Very friendly staff, you considers the wishes of the guest. The rooms were always thoroughly cleaned.

  • Sport & Entertainment
    5.0

    Very wonderful pool. Especially good we liked the heated outdoor pool and the sauna pleased. Everything was very comfortable and very clean.

  • Hotel
    5.0

    Very beautiful hotel. The hotel is huge and made a well kept and inviting impression

  • Location
    5.0

    Very nice location. Good excursion possibilities. The large arber 12 kilometer.

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Detlef & Susanne
Grandiose and relaxing break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
We have been the 3. time guests in this hotel and would come to this hotel again at any time, for us a special atmosphere and flair and local boutiques. We booked the offer 'break '. My online reservation was very pleasant answered. But what was most surprised, was, as you on all my wishes and i complete satisfaction fulfilled. So i booked a room with the request, it on the first floor are may, which i in the restaurant charivari like a window seat and i ordered a bouquet of flowers for my wife, in this' break ' birthday. ... The state then also as requested on this day in the morning on our table with a nice decoration. At check in everything worked out very well, the frontdesk was very friendly and it makes you feel like you are really welcome. Even my wunschparkplatz in the underground garage i get. Overall we were very satisfied with the whole process and thank you again for everything, especially, as one on our desires dealt. If everything works, we come to new year's eve 2013 again in this great hotel. read more
  • Room
    6.0

    When booking we had us for the sunroom with a view of the interior decided, with which we also very satisfied were. On arrival we found a bottle of water and a fruit basket as small attention before. In the room there was a safe, a small fridge and a flat screen tvwith a lot of good to receiving channels. The rooms are spacious, very clean and friendly designed. Because we on the first floor were, we had a balcony. Also the bathroom was very spacious with plenty of storage space. Cleaned every day, it was very clean.

  • Gastronomy
    6.0

    There are two restaurants available, the conservatory restaurant and the charivari, the latter we booked, as it make reservations there. In the morning, there was a big breakfast, the left no wishes unfulfilled. From the freshly squeezed orange juice about rich sausage and käseplatten, jams, eggs, white sausage, cereal, different types of bread and rolls and so on, in short, it was brilliant to feast and a good start to the day. Evenings there was a four-course menu from different offers, which one in the morning on the angebotszettel even match, absolutely delicious. At the salad buffet one availed oneself. The atmosphere in charivari was very pleasant and quiet. The decoration was very attractive and fit in the restaurant and the time of year. The waiters was very friendly and accommodating and always tried, the as a guest feel comfortable. Big praise and again best thanks to the team. I would also like to the cleanliness this was, say, which undoubtedly by the whole hotel moved.

  • Service
    6.0

    The services i have stayed in other categories described, there is no comment more necessary, we were with all the services more than satisfied.

  • Sport & Entertainment
    6.0

    In the hotel there were two pools available. An indoor pool with jacuzzi and lounge chairs for relaxation. Here each morning water aerobics offered. Then there was a heated outdoor pool with spa jets and whirlliegen, great and relaxing. In addition there is a sauna, but we didn't use it. Unfortunately we could from our booked spa treatments only the enspannungsbad use, the subsequent full body massage we had on recommendation of the massageteams skipped, since my wife and i chesty and this application rather the opposite effect could, as a relaxation. Now we met a more professional flexibility in this house know. One was endeavored, a substitute to find, in the form of a bee-wax-heat therapy has been found. The wellness team big praise.

  • Hotel
    6.0

    We have been the 3. time guests in this hotel and would come to this hotel again at any time, for us a special atmosphere and flair and local boutiques. We booked the offer 'break '. My online reservation was very pleasant answered. But what was most surprised, was, as you on all my wishes and i complete satisfaction fulfilled. So i booked a room with the request, it on the first floor are may, which i in the restaurant charivari like a window seat and i ordered a bouquet of flowers for my wife, in this' break ' birthday. The state then also as requested on this day in the morning on our table with a nice decoration. At check in everything worked out very well, the frontdesk was very friendly and it makes you feel like you are really welcome. Even my wunschparkplatz in the underground garage i get. Overall we were very satisfied with the whole process and thank you again for everything, especially, as one on our desires dealt. If everything works, we come to new year's eve 2013 again in this great hotel.

  • Location
    6.0

    The location of the hotel we found optimal, as you from here can reach many attractions. Regensburg and Deggendorf isn't far. You can go to to Czech Republic drive, where you also still very cheap food. Also Arnbruck with its fascinating glassworks, bayrisch eisenstein, Bodenmais, Zwiesel, bathroom kötzing, everything is worth a visit. If you don't by car go, a bus stop is directly in front of the hotel entrance and the train station is around the corner. Still to mention is, that the great arber with ski area only a couple kilometer away. A few meters away from the hotel, there is a distillery, is also worth a visit (tormentil)

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Joachim
A super wellnesswochenende
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
It was simply all super-there are nothing to fault - the staff really everything for the guests satisfaction read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jürgen
Good hotel but for 4 stars used to different things!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Everything was good, clean and functional but without attention to detail. Dining area like the name already says like a hall. 2-he tables we only 2 piece discovered. No fixed the table assignment with breakfast and dinner in the restaurant winter garden. Food in buffet form good hearty but unlovely presentation. Room size and furnishing was okay. Bathroom (bath with a shower curtain) all in ' krankenhausweiß' held, too few storage space. When we booked kat. Costs bathrobes and towels extra. The value for money is ok. Overall, it seems the hotel more masses than on class value to insert. ... Our summary: as three stars hotel a unreserved recommendation for 4 stars, we have had more airconditioned like for instance bathrobes, towels and slippers in every room type, fried eggs without an extra charge (the surcharge free scrambled eggs and hard boiled eggs were unfortunately a culinary impertinence) and fixed the table assignment. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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