BEST WESTERN Hotel Grauholz(3 stars)

Grauholz, Autobahn A1 3063 Bern-Ittigen View on map

Average rating

17 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.0
  • Service
    5.5
  • Location
    4.3
  • Food and Drinks
    4.9
  • Sport & entertain
    4.0
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8 reviews for this hotel sorted by travel date
Mirjam
Hotel for journey through.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2013
Hotel is located on the reastaurant is. For one night great, as you can drive on. Breakfast was very good. Rooms are simple, quiet. Around the clock there is free coffee, tea and milchgetränke, fruits and pastries. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Gudrun & Karl
Well prepared for the event
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2013
Very friendly and helpful staff. We were within three days for a night as a group (3 rooms) in the hotel. It found the radmarathon /Swiss cycling marathon instead. The hotel was for all requests of the athletes prepared. Late check in was no problem. Special: in the afternoon, free coffee and cakes. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Marc
Highly recommended archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Nice hotel, then unfortunately in restoration. Service and so on. Everything was very good. Was on messe in Bern and the position was but also well suitably. Very good: cake buffet ☺ read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Dietmar
Very nice business hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2011
Very nice business -hotel with free parking in front of the house. The hotel is somewhat set back on the edge of the forest and can only be reached via the motorway a1 be achieved. Bern is about minutes distance. The rooms are modernly furnished and in spite of the adjacent highway very quiet. All rooms are equipped with modern flat screen tv's with free internet access. One free erfrischungsbüfett in the entrance area there are around the hour hot and cold drinks and fruit. Breakfast is very plentiful and diverse. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Andre
Hotel, at the A1 archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2010
Hotel which was right on the highway A1 is... Above a Autobahntankstelle location. For a meal one drives via highway in the city ☹ The hotel was clean and the staff was very friendly. Partially through the bad location, I will use the hotel was not convincing. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    1.7
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
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Emil
tiptop archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2010
The best Western gray wood is one of the best hotels I ever was. The staff is very accommodating. Non-alcoholic beverages and coffee are complimentary. The rooms are clean and friendly. Despite the closeness to the motorway, the hotel is still quiet. In the adjoining forest there is a trim-You path. The breakfast buffet was above average. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Frank
The semi-circular building was a round thing! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2009
We stayed for one night in the hotel, the is located on the edge of the area of the rest Court gray wood on the highway A1, only a few minutes away from Berne, very conveniently located. It has own parking spaces, with a barrier from the public areas of the rest court were separated. The habrund built hotel has a large, park-like landscaped inner courtyard with a fountain, seating possibilities and a couple of chairs to relax. We were welcomed in a very friendly manner. For fruit and drinks the hotel guests free of charge. The room and the ... bathroom (with shower) are large and functional equipped and everything was clean. For the guests 'slippers 'prepared individually packaged. In addition the room had a multimedia tv with Internet access. The highway could also with opened window to sleep we. The room had air conditioning but also. The breakfast buffet offers a wide selection and was very good. A real coffee machine for self-service leaves nothing to be desired. But there are also other hot and cold beverages. At the front desk has a PC with internet access are available free of charge. We would book the hotel again and recommend it further. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Daniel
oK for business archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2009
For business okay. It is of course very easy access to the highway so it's fairly soon in Berne, the highway with opened window. Have ever had 1 complaint with ten nights: I had a brown sign on the chair when I walked in the room noticed. Well, I do not want to know where the probably dates. Otherwise perfect. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
Close