Hotel Mara Serena Lodge(4 stars)

Masai Mara Game Reserve Show map
Upload pictureWrite a review

Average rating

5.5/6

20 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.8
  • Sport & entertain
    5.2
Filters
You selected:
3 hotel reviews in Englishsorted by travel date
Rico
Safari in the masa Mara

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Gorgeous on a hill located area. The complex is optically a delight, cleanliness already if you are in the rooms goes. All nationalities are represented. read more
  • Room
    6.0

    The rooms tempt to linger, if you're not on safari would be would you like on the rooms stay. Great facilities, very clean bathroom (permanent change of towels, also during the day)

  • Gastronomy
    6.0

    The food is as it is right itself for a lodge of this kind a pleasure. Plentiful, varied. The buffet is constantly refilled and of several chefs cared for. International cuisine The cleanliness in the restaurant looks for its same. A tip box the waiters, as everywhere

  • Service
    6.0

    The atention of the staff is almost not to beat. It is spoken only english The rooms are a pleasure, very clean and designed with much attention to detail

  • Sport & Entertainment
    5.0

    There are enough chairs and umbrellas by the pool available (very nice view) The leisure facilities are the exits with the guides

  • Hotel
    6.0

    Gorgeous on a hill located area. The complex is optically a delight, cleanliness already if you are in the rooms goes. All nationalities are represented.

  • Location
    6.0

    In a few minutes from the small airport. The main building offers small purchase possibilities for memories. Dining room nice, you is brought to your table.

show less
Lis
The top lodge in Masai Mara, would gladly come again

  • 6.0 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • April 2012
A wonderful lodge with a great view, Very friendly helpful staff - even at your requirements Well maintained, a comfortable atmosphere is inviting to stay a while on evening campfire a Will gladly come back read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Ralf
Fantastic, best lodge on our safari

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2011
We were, of Tanzania coming, still three days in Masai Mara and in Mara serena lodge. The stunning location above the Mara-river with a view of the 'infinite' long was for yourself a reason, to go. The lodge is (as almost all) very well integrated into the landscape, left and right go the rooms (a kind of cottage) from. The rooms are spacious and very lovingly decorated, the bathroom is also very clean and very clean. In the middle the lodge is a little below the beautiful pool area. Here one should absolutely times a few (or more) hour treat ... yourself. It is fantastic, this place from the animals down the river to watch. The service is in the whole complex very good. The food is also a highlight. Each in buffet form, whereas afternoons and evenings additionally meals freshly prepared were. (for example noodle bar, grill). We enjoyed our time there really enjoyed, as you between safaris are perfect to relax. Very recommendable. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
show less