BEST WESTERN Hotel International(4 stars)

20-22, Place de la Gare L- 1616 Luxembourg Show map

Average rating

29 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    4.3
  • Service
    4.1
  • Location
    5.0
  • Food and Drinks
    4.3
  • Sport & entertain
    1.0
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14 hotel reviews in Englishsorted by travel date
Quan
Can't sleep!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2012
I am now on the bed in this hotel wacht, annoyed, because I can sleep very bad. At 4:00 A. M.! The room is carpeted, and he smells like a wet dog, in the hall, as well as in the room, probably the whole hotel. You can the window not open, because of noise, not only from traffic, but also from chomischen people, the at night on the street next to the hotel are. I even have a little fear out here. I am in a Lux-room, smaller than my office. No sofa, no bath tub like in ... the description. I have the old -dog-odor mentioned? \u263a you can hardly breathe. That is why I have problems to sleep. Headache! I travel at least once a month and have stayed in many hotel stayed in, and this hotel isn't recommendable! read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Wolfgang
Everything other as to the reviews expected
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2012
If the staff service-oriented and friendly would have been, would be three stars oK, but 4 never Complaint to nocturnal noisy maintenance was never challenged. To open window only in the bathroom and there was a noisy pub beneath. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Dietmar
Centrally located hotel at the main station
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
The Best Western international is directly opposite the main station, sights and restaurants are easily accessible on foot, otherwise is a stop the hop-on-hop-off bus directly opposite. Room and bathroom are enough large and clean, the only and tiny lift (6 floors) leaves however sometimes waited. The selection of the breakfast buffet is very good, food and drinks are delicious. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Markus
Super location, great breakfast, great room
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
Directly opposite of the train station with glass-fronted, parking in the garage train station approximately 200 meters, modern Glass, room with a fantastic view, because full glazed, furniture, bath with granite-nice, breakfast for foreign very good, German level. Worth it! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Beatrix
Never and never 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2012
Double bed consisted of 2 single beds, the at night again and again auseinanderschoben. Furnished this was' shoe box ' with 1 (!) Armchair. From the bathroom you fell right on the bed. The bathroom door had a glass pane, so that with each beach holiday the bed brightly lit was. I have never in a star hotel so a room occupied. read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Karin
Good for city breaks, price should do!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2011
The Best Western in Luxembourg city is a city hotel-with all pros and cons. It is in the middle of town, everything you can reach the lovely, the rooms are good isolated, while having the windows open you could hardly sleep, the car a bit further to 3 corners in a garage parked, the breakfast is good. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jutta
Centrally located City Hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2011
The hotel is located directly across the street from the train station. As loading and unloading in front of the hotel is very bad, since only one room available and a bus stop right in front of the hotel. About 250m the parking garage is located away from the hotel. On foot you can reach the old town in about 15 minutes to 10. There are also directly opposite buses from. A ride cost 1.50 euro we had a non-smoking room on the sixth floor, which had a beautiful size. The bathroom is a bit small, especially the shower. ... The breakfast buffet was normal. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Ralph
Bad single room
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • July 2011
For Einzelreisen only tiny small rooms for small courtyard. Directly in front of the window is subsequently built a lift. Room change was brisk abgeleht. We will definitely never again. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Reinhard
Good hotel with a central location archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2011
Was on a business trip to Luxembourg and had selected this very centrally located hotel. The advantage of the central location meant unfortunately the a parking only 500m away in about possible parking garage. The room was very clean. The bathroom to small but, as well as the bed consisted of two single beds. This always slid apart again. The breakfast is good and varied. read more
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Tilde
Central, clean, very helpful staff archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2011
Current construction in the adjoining building we felt bothered us in our first room and have asked at the reception for a alternative. The response was very down to earth, helpful and pleasant-we moved in to the top floor, with no construction noise-and could enjoy our remaining stay. The combination of a concert visit to the Rockhal renaissance in Esch-sur-Alzette Alzette and a stay in this hotel (it is right next to the train station Luxembourg) us has fallen-we would make good again. Price/performance ratio was OK and, in particular, are the very service-oriented, friendly staff, and the cleanliness of ... the room to be highlighted. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Gustl
Centrally located; with train very good! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2011
Problem is the parking in the city center or at the hotel. Hotel Park-day pass for parking garage cost 10, - and is not the hotel directly. In January had unfortunately (without having to) the restaurant is closed. The breakfast has not the star rating. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    2.0
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Bernd
Nice hotel opposite Central Station archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2010
Opposite the Main Train Station located clean hotel, the three stars absolutely the assigned. The room was very clean and relatively large. The bathroom is not the biggest, but perfectly sufficient. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Alfred
The ideal base archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2009
Easily accessible and centrally located. In the new room air-conditioned and bright. On complaint concerning defect in the bathroom was reacted swiftly and unconventionally. Breakfast was good and ** ** level. Harm only, the hotel restaurant math Saturday closed. But open hotel-bistro is no substitute for this, however. Staff was exceptionally friendly and competent. You can recommend without hesitation. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Dragos
Excellent for bussines and/or pleasure archived
  • Recommended hotel
  • Singles
  • Business trip
  • November 2006
Situated in the immediate proximity of the central station and from the most important busses station. Within walking range of the city center and the old town. Very pleased with everything in the hotel; not so pleased though by the fact that after evening dropped, in the streets nearby there are plenty of hookers (almost agressive type) and I will not recommend walking over there... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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