Hotel Spruce Grove Inn(3 stars)

545 Banff Ave Show map
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Average rating

4.2/6

8 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.6
  • Service
    3.9
  • Location
    5.4
  • Food and Drinks
    2.3
  • Sport & entertain
    2.0
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7 hotel reviews in Englishsorted by travel date
Gunnar
Nice hotel on the edge of banff

  • 5.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2011
Very beautiful hotel on the edge from banff. Good connection to the town center (on foot 20 minutes). Many restaurants and bars in the immediate vicinity. Wundervoler view of the mountains, however right on the main street located. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Jochen
Nice Hotel in good location

  • 4.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
The hotel is all in all a good hotel with nice large rooms and comfortable beds. The bathroom was sufficiently large. Breakfast is served in the hotel, there on the first floor in a 'meeting room' for guests, which the room including breakfast, in the restaurant there was breakfast only against payment. The breakfast room was very 'bland' equipped with a couple of Round Tables and around seven chairs, no table cloth, etc. in the space a few tables as 'buffet ' was set up. The choice and quality of breakfast was kept within limits. The location of the hotel ... is great right on the main road, about 1 kilometer from the centre in Banff. However it is easy to get to by foot. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Julia
Many small flaws in the rooms, breakfast is poor

  • 3.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • August 2011
Hotel is located on the edge of Banff. We are always with a car drove into the Zentrtum. Hotel-own parking garage, which was extremely dirty. In the room there are many (small) drawback: no mosquito lattices, although other rooms had, missing tiles in the bathroom, faucet in the shower broken (temperature is not really set in the so many holes and the mattress was very worn out. Annoying was also, that the doors all slam door closers have a loop and extremely loud. As soon as the first guests leave the room in the morning there is little more to ... sleep. The breakfast was absolutely impossible. We had in the neighboring hotel in a conference be aingenommen. There could have been more space for 100 people, sitting on a table since then. Cleanliness left a lot to be desired. Although nothing was the matter, the two waiters not managed to clear the tables and sweep. Also the selection was very limited. The fruit salad was frozen! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Linda
Good for a few days

  • 3.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2011
Good hotel for two days, not as a hotel for a skiing holiday (too little space, no board, no fridge in the room). Breakfast and front desk at the hotel next door, the much older monogerm a low standard. About ten minutes walk from the center of the village. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ralf & Melanie
Nice hotel with a fantastic mountain backdrop archived

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • September 2010
The hotel is located on the Hauptstaße and is really very nice to look at from the outside. Breakfast was included, but had to be taken in the neighboring hotel Voyager Inn. Also the check-inn resulting in done in neighboring hotel. read more
  • Room
    5.0

    The room was very large and spacious, TV was available, the bathroom was ok, with typical Plastikwanneneinsatz, but well kept. Since we on the main road our room at the front of the hotel, you had to be, as described above, calculate noise at night.

  • Gastronomy
    5.0

    The highlight introdution: Canadian-untypical was a ham for breakfast!!! We don't want to be stuck on the partially of Europeans run B&B-pensions, never experienced hotels ... The view of the mountains in the breakfast room was really great.

  • Service
    4.0

    The fact, dss it a front desk service and a breakfast room only at the hotel next door is included, may be of a lower load in the low season in september located, however was not necessarily disadvantageous. Internet there were only for a fee, but there were the free parking in the underground car park.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is located on the Hauptstaße and is really very nice to look at from the outside. Breakfast was included, but had to be taken in the neighboring hotel Voyager Inn. Also the check-inn resulting in done in neighboring hotel.

  • Location
    5.0

    The hotel is centrally located on the main road ( for Sensitive: The ear plugs off the plane you should have Griffweite in this area at night). The shopping in the area is nicely done, lots of restaurants and souvenir stores are also located within walking distance.

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Michael
Good room, basic food archived

  • 4.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2010
Except for the American Express breakfast the hotel was totally fine. Price/performance ratio, free parking garage - great; staff at the Front Desk very hard and competent. Large spacious room, service was great and fast. Would stay here again. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Karl-Heinz
Nice hotel - for tour in the national park archived

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2009
Although the hotel with 2.5 -star rating, i would because of our room rate it with 4 stars in Germany. The hotel is located on the main road at the entrance close to the center, the city center is reachable in 15 minutes on foot. Parking in the hotel's garage. suitable for disabled people, because the EC about half the rooms. read more
  • Room
    5.5

    Our room with two king size beds was a good size. In the anteroom was a extra sink with air-conditioning, coffeemakers, TV, no German speaking TV-programs, safe, telephone, good beds, refrigerator. machine for drinks and snacks in the hallway. Spacious bathroom with bath tub, hair-dryer, large mirror and enough good enters the sink vanity,

  • Gastronomy
    4.0

    We only had breakfast in the hotel as American breakfast buffet, it was good and well stocked. The breakfast room is very large, but for roundtrip acceptable.

  • Service
    5.0

    The front desk is not always occupied but about telephone for neighbor hotel "Voyager Inn" immediately. The staff is friendly and helpful. Since we spoke English and German management and the foreign language skills of the staff were not required. The room was cleaned every day, the bathroom was in a top condition.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Although the hotel with 2.5 -star rating, i would because of our room rate it with 4 stars in Germany. The hotel is located on the main road at the entrance close to the center, the city center is reachable in 15 minutes on foot. Parking in the hotel's garage. suitable for disabled people, because the EC about half the rooms.

  • Location
    5.5

    The nearest mall (Cascade Plaza, Banff Avenue/Wolf Street) with a supermarket and several food stands in the basement is in the center about 10 - 15 minutes away. The hotel offers good base from which to explore the National Park Banff several days.

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