Hotel Barcelo Maya Tropical ^{(4.5 stars)}

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

4.0

Other leisure activities available

4.0

The rooms are spacious, friendly and bright. Unfortunately also clairaudient. Both to the hallway, as well as to each other. The air conditioning is not from the room from rules, only on or off. Is also quite loud, even if it is, then you could hear the central facilities. The tv reception was relatively bad, unless you like stripes or very coarse pictures. In german only monotonous program the german wave. By tips other german we have a toilet- brush forward, which really a good tip was. We can really recommend. The bed was extremely comfortable and very wide. The rest of the furniture is rather in need of renovation. A cupboard door the sideboard always fell at first use from, three time 'technician' tried to restore the damage, however without success. And clean is also anders. One should women watching and to more diligence in the cleaning ask. But there is no things, the you didn't place them. Nevertheless: the accommodation does not correspond to the booked category!

The buffet-style restaurant is quite big and spacious, for the many guests accordingly. After a few days, they have i've tried everything, variety none. However the offer is completely, comprehensive and good quality. To alcohol all kind and warm food for breakfast. The but you would would expect in a hotel this price range also, or? The staff in the restaurants were very efficient, polite, clean, correct and efficient. Wishes are immediately fulfilled. The cuisine is international with good frischeanteil to fruit and vegetables. But on the american taste trimmed, little typical mexican. We were mostly shortly before 8. hours in the morning have breakfast-then were the coaches to the temples, etc. And the other guests nor definitely not slept in. As you had a bit more peace, the restaurant still not so full. Otherwise is the noise the lots of people difficult to endure.

Our spanish-mexican host were very efficient and friendly. Except for some officials at the front desk, in the angestelltenhierarchie probably higher than the lots of friendly and simple other workers and workers there. Foreign languages but except english no. And wrong information you get. The cleaning of the rooms can often to be desired. Also the daily equipped the mini bar. Gladly forget, the beer as foreseen after to fill. If you had any complaints, and the front desk promises execution in 10 minutes, you had to be guaranteed at least one hour. Is just typical of the country...

Any entertainment was available- however sometimes also here a bit too loud. You have to participate, otherwise didn't mind. If you are a functioning liege in preferred location by the pool or under the palm trees at the beach wishes, must be taken in this resort early get up and loungers by towels or a small personal things 'reserve'. This unsitte is widespread. One comes only from 10:30 a. m., you get under the circumstances, there is no functioning more couch. It is also the size and capacity of pool and beach payable. But you can at the beach along in the next resort, where you can find a. In comparison to the otherwise so neat appearance of the hotel there are eheblichen catching up with things furniture at the beach and at the pool. The pool is not strongly chlorinated, which we liked. The water is always clean, the floor as well. At the beach, alluvial seaweed will be charged from the early morning started. Against rock in the water you have however no chance, you can only a few spots without bathing shoe into the sea arrive, and there romp around of course the majority of the guests... So bathing shoe and don't forget your snorkeling equipment, then you no problems.

The hotel complex is really big and with a huge human cost well maintained. The condition is perfect. Such an overwhelming beautiful and neat, tropical garden area so far, we have not seen. All small faults at the hotel itself taken care of immediately. The staff are efficient and polite and always make an effort, the wishes your guests to fulfill. We had booked all inclusive and that's what we got. There is no reason to complain, except for a few things, which did not please us. The guests come mostly from the USA and Canada, very few german, a few italians were and also a few russians. If you are such a big hotel bay you must also be aware, that you are not alone. And lots of people to make more noise than a few. Well, unfortunately was the during our time the case, since Spring Break and the young people in their cliques constantly 'partying' were.

The hotel is in immediate the beach. It is important, where you specifically is housed, but since one also to the restaurants and bars constantly on the way is, does no one walk to the sea or to the pools difficult. To the airport from cancoon about 75 minutes, to the next towns and villages approximately 25 minutes by car. As well as the excursions. The hotel complex is located between beach and to much traveled coastal freeway. You have a room near the street, as we on the first night, you have quite a lot of traffic noise. We have a small tip of 20 Dollar a different room in immediate sea proximity get - wonderful!

at reception you asked us, if we double bed or two separate beds want. The rooms are modernly furnished. In the large sideboard is a well-stocked minibar available and tubes TV. For the greeting stood in the room a small Bottle of Aniseed. The minibar is every day filled. There is bathrobes, Slippers, a coffee machine, a safe (easy to use), a telephone, air conditioning, Ceiling fan, hair-dryer, creams and shower gels... the room on the ground floor had a small terrace with a table and 2 chairs. Additional there was a on the wall fortified drying rack. the rooms were always clean. But what I must mention is the Tropical moist odor the room. What you in this humidity almost cannot prevent. I above already mentioned, it is on the balcony in the shade almost not possible his laundry to dry. Even the beach towels exchange you prefer by the pool every day new. Because over night dry these not a bit. They are even more humid than before.

since we all in all 7 nights spent in the hotel have smashing we at 4 nights in the great theme restaurants food. We stayed at the Mexican restaurant 'noche mexicana', in the fish restaurant 'Mare Nostrum, steak pants' Santa fé' and in the Japanese Kyoto (with live cooking!). You should restaurants definitely already on the first day book, so that you get a table. The food was all topics restaurants great. It was in the first three one appetizer additional bread with various Butterarten, a main course and a dessert. Particularly praiseworthy was the Kyoto( definitely on a table with live cooking!). Also here there were different appetizers (including sushi, soup,...), then we could choose the fish/meat places and the supplement from. Both directly at the table with a small show area freshly prepared. In conclusion there was a dessert. In the remaining evenings we were in the buffet restaurant. Here there were also theme evenings. There is everything your heart desires. Different dishes are here freshly prepared. The waiters with the drinks were always quick and friendly (and also happy to get here if it times give a tip!). The empty plates were quickly cleared. the breakfast there are in the same room as the buffet restaurant is. There is everything you need. You can fresh Omelets as well as other Egg dishes prepared. In the drinks area even fresh Smoothies to order prepared. by the pool there is a restaurant with a wonderful view of the beach and the sea in ES snacks or even real lunch returns. There are a variety of dishes such as hot dogs, salads, Quesedillias, Paellia, burgers, fish, fruit and desserts. The courts varrieiren to Tiel daily

the staff were actually always friendly and very attentive. Only in the lobby bar of tropicals one was gladly times ignored. So better bring your own to the bar to go and something to drink. Unless you have the luck, that one of the ladies of the alone on the table. Both in buffet restaurant, at the pool bar and also in the restaurant stayed in the pool area everyone always very friendly. Quite a few take you on German speaking employee. But most of the staff spoke only English and Mexican. the rooms were tidy cleaned and the mini bar was every day fresh filled. There was also every day fresh towels (which I personally however not at all for necessary think). Evenings went even time maids around and brought more towels in case these needs. I have the laundry service taken, since the Mexican climate very damp and without direct Sunlight itself washed Laundry almost not becomes dry. The service was perfect and pricewise completely okay. by the pool you can every day a large towel for the beach or pool borrow.

Above I am already on the many leisure facilities a bit received. The animation is not pushy at all. At the beach will for example common volleyball offered. The entertainers head around and ask, if you want to make, accept but a 'no' and go immediately. By the pool is the exactly. Here are dances, water aerobics or water volleyball were offered. also here everything is very well maintained. Anytime again go employee and combine the empty cups a. at the beach and by the pool there are enough beach chairs. By the pool you can small 'roofs' protection from the sun find and even in hammocks beach chairs. At the beach there is only ☺ Palms and protection from the sunbetween the beach and the pool there are showers. However there is at the beach/ pool, no changing rooms. by the pool runs often modern music, the one also something at the beach hear. I found the super. the water at the beach is very clean. In the water there is but also rocks not only Sand. Some fish there are to see. Straight to the small Reefs.

As already described by others heard the hotel a whole complex of from 5 different hotels. If you are staying at the Barcelo Maya tropical experienced, you should all areas of the other hotels use except from teuerstem, the deluxe. Everything is all inclusive. From young to old were during our travels all age groups represented. The majority of the guests are Americans and some Russians. At the end our vacation were even some Mexican families since. The whole complex is wonderful and best well-kept. there is a wiki but unfortunately not free of charge!

the hotel lies directly on almost one and a half kilometer long beach. After Playa del Carmen it with the small buses (white with green stripes) the directly at the road behind the hotel about 20 minutes. At the street and when entering the driver say where you want to go. This is much cheaper than with the taxi. This buses commute the whole day ( until 22 o'clock) between Tulum and Playa del Carmen. So you can also his trip to Tulum or one of the water parks itself plan). To the airport one drives about 1 hour. on the hotel area there is a disco, a shopping center 'Plaza mexicana' (there are but also in every lobby stores for shopping), tennis courts, a mini golf course, a golf course, a basketball field, a fitness studio, a spa. The Barcelo tropical and colonial have a beautiful large theater in the daily shows take place. But also at the Barcelo beach and Caribe there is a theater. By the pool there were two table tennis plates, two Bocciaplätze, a Shuffleboardplatz, a Kegelplatz and a small Basketball Field. at the beach you could book excursions to the diving or snorkeling book. You can also free 'pedal boats', kayaks, sailboats, surfboards for windsurfing for 1 hour on the day check-out counters. Here there is also a volleyball court. there is also a very nice Chapel in the services take place. Now I think I have unfortunately to 1 point flushed, as it was a night was in the one of the Nebenhotels not with the night rest had. The roar of the music was so noisy as if someone in the adjoining room loud listen to music and the at 2 o'clock at night.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

6.0