Hotel Eden Roc(3 stars)

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Average rating

37 hotel reviews

    Rating by categories

  • Hotel in general
    3.6
  • Room
    3.8
  • Service
    3.7
  • Location
    3.7
  • Food and Drinks
    4.2
  • Sport & entertain
    2.7
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4 hotel reviews in Englishsorted by travel date
Peter
It is good for better!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2011
Was a week in Edenroc. All negative evaluations for Trotze I can only say it is good or better! All innovations draw certain amendments to the 'old' the old felt is out. some service had to go, Now every guest, with or without 'chai', but served! In November, straight after the takeover was I still sceptical, but now completely satisfied as anyway and excellent! The staff here will not have any problems, the left over from the old aera, as well as the new staff are completely OK, fun and tried to do everything. The complex has gotten old and ... in need of renovation clear, It is also already made. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Saskia
No bad surprises-with great pleasure again archived
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2010
We have enjoyed the time in the EDEN Roc very, it is true, the hotel is in the years come, but the cleanliness, the family atmosphere and above all the location very has fallen us. It is not only in a hotel bunker isolated, but can the short away in the city and the beach also as women traveling alone good car. The room decor is simple and of the beach and the sea through the sand sometimes brown colored of Tsavo river, but the you knew that beforehand. The food was good, unfortunately only to very on the mainly ... older German vote, we would have liked us something more African food and spices. With english you can communicate very well. The price/performance ratio was right, we are very curious, what the new management changes and added some necessary modernization (on the other hand!: it is africa).-with great pleasure again! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Old EDEN Roc hotel in the new glamour? archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2010
Old EDEN Roc hotel in the new glamour? The EDEN Roc under new management; partly new staff; The old German guests partly shocked, a new wind, the food good, all of them try to 'everything' better to. but the old standard received! It is already! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Peter
I was pleased archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2010
I am already for years guest at the EDEN Roc and as a single person-i am very satisfied. It is just Afrika. Either you love it or leave it. So I love Afrika on everything. The people are very poor, but welcoming a opposite. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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