Hotel Riu Guanacaste(4.5 stars)

Sardinal de Carrillo Playa Matapalo View on map

Average rating

59 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.5
  • Location
    4.6
  • Food and Drinks
    5.2
  • Sport & entertain
    5.0
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24 hotel reviews for undefinedsorted by travel date
Carolin
Great all inclusive hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Very clean and a great all-inclusive hotel. It left nothing to be desired, no matter which direction. The entertainment was a bit hard to get used to, since this was rather lazy. But to relax, swimming, food, drink and relax this hotel was exactly the right one! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Frank
Nice hotel after the trip
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2013
Huge hotel with 500 rooms. Despite the older year of construction very clean. The all-inclusive left no wish unfulfilled. Very good choice of food. The guest structure consists of 70% americans, 20% canadians, 5% mexican, 5% europeans. read hotel review
  • Room
    5.0

    The rooms are big enough, balcony, enough closets, air conditioning, flat screen tv, large bathroom with 2 sinks. Minibar, iron etc..

  • Gastronomy
    6.0

    All inclusive was absolutely nothing to be desired. Only bread is not their strength. The food was very extensive as local, american, european, vegetarian cuisine. Extra buffet for children. Beverages after choice both with, as well as no service. The hotel was for our stay written off, therefore was the cleanliness in the restaurant not possible. However, the american guests not just the prestigious eater. There is additionally 3 specialty restaurants. Very recommendable. No buffet, but service and much quieter. Long pants are a must here.

  • Service
    6.0

    Very friendly staff. Mostly english-speaking. Rooms were always properly cleaned. Towels available in crowds.

  • Sport & Leisure
    4.0

    We were only once in the pool. To lots of guests, too warm and with entertainment too loud. The water made no new impression. All are at the pools always occupied. We were mainly at the beach. Disco outside the hotel in a separate building. Shopping available. In the hotel there are many leisure offers, excursions, etc. Book.

  • Hotel
    6.0

    Huge hotel with 500 rooms. Despite the older year of construction very clean. The all-inclusive left no wish unfulfilled. Very good choice of food. The guest structure consists of 70% americans, 20% canadians, 5% mexican, 5% europeans.

  • Location
    5.0

    To the beach it is 50 metres. Enough chairs available. Shade somewhat rare. At leguanen, geiern, etc. You should however not disturb. The hotel is very remote, which is however not a problem. The transfer to San Jose is however depending upon traffic conditions with 4-5 hours very long.

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Chris
Sadly, this beautiful resort wasn't good...
  • Hotel not recommended
  • Couples
  • Beach holiday
  • April 2013
Bad food , horrible 'entertainment' and cleaning staff theft sour this beautiful property. Go To the Dominican Republic or stay at the neighboring RIU Palace, food's much better. Good luck. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.7
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    2.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Christian
Super hotel for a couple of relaxing days.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We had prior to the trip a bit scared because of the size of the hotel. But we were pleasantly surprised. Especially at the beach one also marks, where you absolutely peace and quiet. Grounds, rooms, pool, beach and staff are great. Two negatives: • overpriced wireless internet. Only 30 minutes on the day in the reception included. Otherwise one must ~30 American Dollar for 4 days to pay • the beefsteakrestaurant: you expect something special, since one extra to reserve must. Nevertheless, this is a 'release' unprecedented and the steaks are also not the yellow of the egg. Go ... to one of the other (very good) the restaurants. The sushi was excellent. And you should be aware, that you in the middle of nowhere is. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Silke
Beautiful holidays in the middle of a wonderful nature
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Very beautiful hotel, feast in american and canadian hand at the weekend but not families from Costa Rica visited. The staff were consistently very nice and helpful. Knowledge of spanish is helpful, but with english one comes in any case correctly. At least some of the staff also spoke german. We found the location uniquely beautiful, directly in the forest, so we wonderful birds and monkeys directly from the balcony and the for as could. Who shops and looking for a lot, for the remote location probably rather nothing. Particularly beautiful we found, that turtles at the beach eggs have ... passed, so that we really young turtles hatch could see. The beach is very close, is not overcrowded and there were some trees, so that it always shade. And under the trees you really cell phone reception (apart from that in the hotel not). The kitchen was not bad, but in particular in the main restaurant and lunch little varied. For allergy sufferers is the kitchen problematic, because it is as good as nothing cooked 'just' are. Even the noodles, potatoes or rice had garlic or further additions. But the vegetables at least there were also 'naked'. Our summary is positive. The hotel and the grounds are well maintained, the employees very pleasant, the entertainment dedicated, but not pushy and the location in the middle still unspoilt nature. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Oswald
Holiday in Costa Rica
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
At the beach we met a group of young men, who organized even very individual trips. So what it possible To vist at enclosure with crocodiles on to have a intresting walk with watching of birds. I can recoomend To get contact with this group as they made much things possible and helped us to have nice and interesting Hollidays Furthermore the dive center was very nice. We had a lot of interesting divers with turtles and a lot of fish O. Burkhard read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Hans-Joachim
Very beautiful hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
Nice and clean hotel. Staff very friendly and helpful. Complex is in a good state and is constantly cleaned and maintained. At the beach there are no sun screens, but there are some palm trees available, the shade donate. Couches and umbrella are by the pool sufficiently available. The construction of the new Riu -hotels next door you don't get very much with. (if you don't the room in this direction). I would book this hotel again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Hannelore
Great RIU hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2012
The hotel is directly at the black Lavasandstrand, with very meager vegetation at this time. The water temperature ranged within one day around about 6 degrees. Hotel complex very well maintained with a lush garden, everything very clean, great service in all areas. Food and drinks in good quality and selection. Cleaning of the rooms worked very well, same are well equipped and decent size with ceiling fan and silent air conditioning. In the lobby free Wi-Fi-front desk. In the entire area no mobile phone reception. Tourist too many from the USA/Canada, with a corresponding group dynamics in the pool ... area, with partial rustic appearance in all areas. Had trip to Arenal made, was very stressful, as the tour operator ( TUI) us through the rainforest chased (as if it concerned the crossweltmeisterschaft ) and everywhere very little time and stay was. The fight for pool chairs in the shade started early and all nations. Noise from construction the neighboring hotels was minimal, however there was due to strong puffs on nearly all days, occasionally a huge dust. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Bernhard
Beach vacation with partial very relaxing archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • March 2012
After a round trip I have a week's swimming vacation in the RIU Guanacaste made. At the hotel is a typical RIU- complex, not quite the usual RIU-Default category corresponds. Contrary to other Evaluations, I had to say, that the construction of the new RIU- hotel still in full swing, ( seven days a week, from 7 o'clock). My tour operators from our group some guests on the baustellenseite accommodated, but after a complaint was a move possible. Apart from that is remarkable, in the surrounding Hills the whole week on isolated Brandstellen gave, in calm to smokeand noise pollution ... directed. As far as I could see, it, as nobody deleted. Oh, take bathing shoes with. A fellow traveler was in a stingray entered. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Frank
All around recommendable nonetheless archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
Who to be friends, that relatively many Americans and Canadians on site and the the beach no Caribbean white as a color have, is here perfectly be comfortable. The German travel guide on-site very helpful. Costa Rica as destination is anyway worth seeing. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
Close
Florian
Great than badehotel after round trip archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
The hotel is very remote, for a recovery week after a round trip just perfect, for someone much undertake will certainly not ideal. Audience mainly USA/Canada, is focused especially on the pool, at the beach it was very quiet. The staff put in so much effort, the hotel clean to keep. Is constantly staff with a broom on the way. But with so many guests it is just difficult. Next door is currently a palace built( structural work is), we had a room to the other and at pool and beach no disturbance. Although the hotel very big is, we ... found, that really good in the area nook has. The hotel was fully booked, nevertheless were loungers by the pool. Surprisingly for me was, that one for the food the popular outdoor area always immediately a table got and also at the bars hardly waiting times for drinks were. The beach is dark (volcanic) and public (as all beaches in Costa Rica by law), however it is the staff well-kept and also couches are always available. The beach vendors are very zurückhaltened, on the contrary, as a wonderful massage booked (35 US $per hour). During our stay ( end of February, Beginning March) are at the beach small turtles hatched. Beginning February you can probably the oviposition watch. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
Close
Jeannette
great holidays after tour archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
At the end of the tour 'Highlights of Costa Rica' we spent a week in the RIU Guana Guanacaste spent. We had jacuzzi suite booked. People, if you want a bit more invested and suites Bay, you will occur as a king. Also the other room. Were fully OK. Next door is the second RIUHotel built. Opening November, 12. Had however at all no choice construction noise noticed, since structural work already completed. the hotel is large and in good condition. Very clean area. We will possible again there holidays spend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
Close
Gerd
Pura Vida archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2012
The Riu guanacaste i can wholeheartedly recommend. The construction of the neighbouring Riu Palace we distribute any noise noticed nothing (no restrictions!). The TUI-rep Ursula stern, competent and dedicated for the guests used. Not recommendable is the italian restaurant 'toscana'. Here is one in the main restaurant by the offered variety of the food much better served. Could also Riu still the quality the table wines improve. Otherwise: everything Riu - Pura Vida! Catastrophic was the flight with Airberlin. We had to 18 hours in the transit lounge at the airport Cancun after a stopover, continues to spend, as a ... replacement part for the machine Miami eingefolgen had to be. This can happen, but this is a hotel accommodation actually a pure matter! We have only after 6 hours sandwiches, and soft drinks and organized boxes on the flagstone in the not air-conditioned transit lounge slept. Breakfast the next morning of course there was also not. Information on the state of affairs we got no-the swissport staff languages almost no english. Something like that should not take a airline actually cannot afford! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
Close
Sibylle
all inclusive hotel of the superlative or decadent? archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2011
the hotel is a massive 5-story property in a U-shape, the opens to the sea. Next door is another hotel in approximately the same size built. each room has many and the state of the hotel is to a large extent good-except for a few exceptions (see the pool and the room). in the hotel it is very clean and the all inclusive really contains the complete eating and drinking sport (such as diving and horse riding) but extra. the mini club you can I think rather forget- especially if the child not Spanish or English. there were mainly Americans ... and Canadians since. read hotel review
  • Room
    4.0

    Well-rather bad, I wanted to say no, but rather it is not good. The two beds stayed for two adults and a child a bit too small but it was still reasonable. The closet was huge and there was a free safe (, whether the $100 we missed however it was stolen, or not, we cannot say). The bath was mediocre and smelled a little musty -but this situation was rectified directly. The balcony was sufficient, since one anyway rarely on it sat. Air conditioning worked. Mini bar and alcohol for my taste somewhat exaggerated. TV of course there was also-what you receive, I don't know, as I on vacation the TV not anrühre. At other furniture (except the bedside table) I can say that I am not remember.

  • Gastronomy
    5.0

    It is for the dinner a main restaurant with buffet -an Asian restaurant, a steakhouse, an Italian restaurant. there is a sports bar (24 hours openly), a bar at the stage area evening shows, a pool bar and then I believe a... however, you will need definitely not, since in the room 4 bottles with high-proof screwed to the wall for us was the rather exaggerated... the steakhouse was awful-the food was good, but the meat was rather poor, the Italian restaurant was delicious and the Asian restaurant we didn't tested -in the main restaurant you always found something for his taste, and the food well prepared. To emphasize was the good bread (nearly as in Germany) and the good desserts: neither the cakes the ice were to sweet - other I never dessert countries eaten, because it only one was sugar steam, but RIU they were things really varied, varied and tastefully. the cleanliness in the restaurant was a bit stark: fell a crumb somewhere before and it has poured out... the kitchen style was very varied and both typical of the country, as well as international. well-what more could you ask for such a massive Canteen on atmosphere expect? But it must RIU be given the benefit of the doubt, that the high rooms nevertheless no overwhelming effect was, but very elegant and airy worked.

  • Service
    4.0

    the staff were very friendly, the, with which you must talk time( front desk, service, chefs, entertainers and so on) spoke English. With German you perhaps at the front desk by (there was a German employee). the cleaning of the rooms was OK, but not as good as some of the smaller hotels-this size so be traced. Laundry service and doctor we didn't need it-and a doctor I believe in the hotel available was. The child care for our small son (5) flat, as it no English and Spanish-the wading pools smelled in the mini clubArea somewhat very strong. The mini clubRoom I just through the door and when I TV have seen, it was anyway not more in question. The playground was moderate. on the second day we have the musty Canal smell in the bathroomtoilet reported it-and it was actually the same day a little help-it was not perfect -but really unbearable.

  • Sport & Leisure
    3.0

    For sport I couldn't do so many information, not tested, but there is a small Fitness studio and from the outside it has a good impression made. The animation by the pool I have not been following, but it was in any case not pushy- dancing lessons, water aerobics, water polo... the kids club is only for English and Spanish speaking children, has a scant playground, a müffelndes wading pool and rooms with a few balls inside-and a TV. I suggest that, for children rather parked instead of entertained were (I of the Dominican Republic completely different know). there was a stage with regular evening changing show starting with mini disco (where the parents entertained were instead of the children), and various singing and dance performances. We experienced a Michael Jackson-show the was really good and a dance performance -the really nice was, but once was enough- especially for our small. access to the internet there must be given have, because lots of people with laptop and the company. Massive Lobby sat. there was disco in the adjoining complex (not price there) and a wellness area the hotel also has to offer (not included in the price). The options for shopping operations without car on the adjoining shops-See above: suntan cream LSF 30 25 dollars! the beach was beautiful -but of course not with a Caribbean beach comparisons. But the water was clean and you could also a few fish to see. Tides are quite strong but it is a pleasant sandy beach very shallow. But be careful: the currents can be treacherous (in Manuel Antonio you have caught a drowned in the sea, when we were there). it was nice but: a evenings we happened to the beach and there were just small Baby turtle release- süßss into the sea! at the beach there is also free pool chairs and before you return to the area of the hotel, you can shoot in the feet and at one point even showers. Toilets there is no close to the beach. and now to the pool: that is a chapter for itself: the complex is really wonderful -the water is constant reviewed-but unfortunately it. I of course not evidence, but everything suggests: the guests were disgusting pigs-sorry, but it is true: every morning the pool had yellow edges of the tiles these were cleaned, but they came anytime again. The people at the pool bar the liquid shop top poured in and again let down! On the one hand, it may perhaps due to the fact, that the next toilets ( very clean!) a bit away (you had to depending on the location about 100 to 300 meters walk), but since there was hardly anyone to in the pool and sit there and drank and laughed-Yuck! I nevertheless in the pool, as our son also reinwollte and the quality of the water was anytime again tested and you could smell anything, but disgusting I found the. If we in the pool a drink to us taken have, then we are in shortest time three times the toilet running-that is also! the beach chairs were in good condition, the cushions, beach towels inclusive and every day are changed, there were plenty of beach protection from the sun and umbrellas. There were showers not so many (in my memory a is), but maybe they are just not noticed.

  • Hotel
    4.0

    the hotel is a massive 5-story property in a U-shape, the opens to the sea. Next door is another hotel in approximately the same size built. each room has many and the state of the hotel is to a large extent good-except for a few exceptions (see the pool and the room). in the hotel it is very clean and the all inclusive really contains the complete eating and drinking sport (such as diving and horse riding) but extra. the mini club you can I think rather forget- especially if the child not Spanish or English. there were mainly Americans and Canadians since.

  • Location
    4.0

    The direct beach area is really given and at the beach you will find next are usually a shady spot under the palm trees and trees. the check in took a little bit longer san Jose hotels from, but if you land in Liberia, it takes no longer so long-and the road condition has within the last 5 years improved! You could go shopping almost without car only in other Stores directly at the hotel where you the cheapest suntan cream sPF 30 in time so it costs $25. The entertainment facilities were also rather poor nearby, although we only for a hotel REIT trip out, since we had before already two weeks by Costa Rica with the hired car are-then we just wanted to relax. opportunities for excursions are given: diving school right in front of the hotel, rental from various water sports equipment ( partly free of charge), para-Guilds (this is so important?) over the sea, aqua jets, horseback riding, ATV tours directly from the hotel-day and more days of flights( for example at the Arenal) are in the hotel available-but quite expensive( is however in the meantime probably in all tourist destinations so)

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Peter
We enjoyed archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2011
Have stayed in many four and five star bath hotels visited. This is one of the best. The diversity of food at the buffet (always warm, very nice and partly prepared freshly prepared). Specialty restaurants also recommendable. The cleanliness of the restaurant (always cleaning, Gardners, lifeguard, painter, etc. on the way). By the pool are only plastic chairs (five star?), which are cleaned daily and have. The beach is open to the public. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
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Peter
RIU by type of Costa Rica archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
the hotel offers everything you for a one time vacation needs. The food was very attractive and delicious! For cleanliness has special value located. we enjoyed the Asian specialties restaurant especially good loved it. the rooms are huge and well-kept facilities. there are in the week guests from the States, Canada, Mexico, Germany, Belgium, France. These showed the hotel cIRCA to 35%. From Friday 12 hours changes abrupt. Until Saturday 12 hours the hotel is to 100% occupied. Guests costa Rica will take the weekend and come with the whole family to this hotel. read hotel review
  • Room
    6.0

    the rooms were very large. the mini bar was good with Coca-Cola, Sprite, Fanta, water, beer and so on filled. With wishes because of the mounting just with the maid talk or leave a message. In the evening it was exactly as expected. Simply great! the furnishing was in a very good condition. what we saw was, the the rooms in certain intervals completely renovated will. A troop of employees said as about 5 rooms on day renovate. You get but nothing from such work with. We met her in the lift, apart from that we could not even noticed.

  • Gastronomy
    6.0

    I go to this point not specifically a, since already sufficient on the possibilities written is. all food and drinks were delicious and digestible! the alcohol was unfortunately locals Product. But after the second glass exactly food tasted good. the atmosphere was elevated, the guests unterliefen this but anytime again. In Flip Flops, swimming shorts and achselfreiem T-shirt a restaurant for the dinner to visit we didn't reasonable. The taste of the food thank god not hurt.

  • Service
    6.0

    the staff were super helpful and very accommodating. With the cleaning lady and the hotel boss stopped. Nothing was fake, but honestly meant. the rooms were without complain about having to very clean. We had no insects or animals our room and wants to say something in a country with plenty of fauna and flora. when we complained because we were not able in the sports bar in the internet to arrive (which 5 $costs ), they gave us from the reception a private laptop. What more can you say,

  • Sport & Leisure
    5.0

    Everything which one with a beach vacation expected to 90% fulfilled. the dark sand needs getting used to. there is enough chairs, shade and the pool is one of the largest one with a RIU-hotel can be found. We already have some of which saw.

  • Hotel
    5.0

    the hotel offers everything you for a one time vacation needs. The food was very attractive and delicious! For cleanliness has special value located. we enjoyed the Asian specialties restaurant especially good loved it. the rooms are huge and well-kept facilities. there are in the week guests from the States, Canada, Mexico, Germany, Belgium, France. These showed the hotel cIRCA to 35%. From Friday 12 hours changes abrupt. Until Saturday 12 hours the hotel is to 100% occupied. Guests costa Rica will take the weekend and come with the whole family to this hotel.

  • Location
    4.0

    Through the dark sand is the beach a bit underrated. We did in the morning enjoyed for swimming. Apart from that we were by the pool. options for shopping there is a private tourist road. Town center all kinds of shops. The prices there are according to the location expensive. who something undertake you can after El coco drive. The place didn't like. There is a street the goes through the place and it ends at the beach. Along this street there are all kinds of shops but you don't really need. The casino is not too comparisons with the in the hotel complex. for trips to the country, you can fully play! There's something for everyone what he wants to see. We felt confident to Ursula from TUI turned the US great day with our tourist guide Patrick organized had. great Adventures were the result.

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Marlene
at the weekend party, in the week relaxation pure relaxation archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2011
If to ballermann-similar entertainment especially at the weekend in the pool the area was fun, does not have to be the extensive, beautiful and public beach to evade. There are plenty of chairs available, also some shade trees. We did this, also, because the water in the large pool is not refreshing. Beautiful Walks along the beach are highly recommended, you can howler monkeys, birds, sometimes even Turtles (old at dusk in the oviposition, young in the hatch) watch. quality of the beach restaurants is good, drinks at the bars okay, animation by the pool rather mediocre, at the evening ... against very slick. audience during the week mainly from the USA, at the weekend the ticos and Ticas and make life (see above). the hotel is out of the way, there are possibilities for excursions, which we didn't use, since we before a tour made. for Europeans as pure beach hotel not recommendable due to the long check in, as hotel one tour by Costa Rica already. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Sieglinde
Holiday tour archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2011
In our tour Highlights of Costa Rica was it a beautiful and relaxing conclusion in the hotel RIU Guana Guanacaste. Our room was perfect even with a view of the sea (not booked), it was cleaned thoroughly and the minibar was always re-filled. The food was always delicious to all meals, all what your heart desires. From the pool we were not impressed, was a lot too warm. Therefor we were very impressed by the sea, so a lot we have never swam there. The too much drinking tourist didn't bother, it is simply a part of it with young ... people on vacation there are enough opportunities to escape the hustle and bustle! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Bernd
much better than expected archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
This was in accordance with the RIU-Investments in Puerto Plata and sunny beach our third RIU-all-inclusiveArea, so we are due to the US known 'mass processing' the absolutely recommendable TUI tour 'jungle, Feuerkegen Tucane -with reservations and went for it. However, they were absolutely superfluous. after about 4.5 hours drive from San Jose, take at first we were overwhelmed by the size of the complex. You would expect, caused by the many guests each other on the feet force, was because of the size of the area and the various restaurants/ bars, however no sign. the RIUArea is currently ... still considered only location on the Long Bay. A walk on the beach until the end of the bay took 30 minutes to be up. You can, like the pelicans (?) in the swoop into the fall, to catch fish. The beach is unfortunately not 'Caribbean', but rather sand grey, therefore likes the water maybe not so inviting work( is however clean). at the beach you can riding excursions, massages (1 hour for 25-30 dollars) and so on book. I recommend an excursion by motor from there to the Playa de coco (about 17-20 dollar pp). Is about as expensive as by taxi, the only difference being that it is by boat a lot beautiful and faster. the trip to Nicaragua we have been associated with the 'TUI-Aunt' (Nice) for $140. Ursula 'Uschi' was extremely nice and funny! the trip to Nicaragua (Granada, Masaya, Managua and volcano Masaya) was great, travel guide Carlos (Nicaragua-Austrian origin) was perfect! oh so, the hotel: large rooms (5043/5044), good mattresses, clean as a whistle, large balcony, bathroom huge (2 washbasin!). Mini bar was always well stocked, there was also the RIU probably usual, on the wall hanging four liter bottles alcohol to (not used) gas. although very, very many Americans in the hotel were (isn't far to), it was feared noise at night. the main restaurant is huge, the buffets accordingly. And the best: the taste was not so cafeteria style as in the RIUHotels in the Dominican Republic/BG, but really top notch! What I also overnight for the selection shall apply. Furthermore, there are 3 specialty restaurants. We stayed at the steak house and the restaurant. Spic! Speaking of quality and quantity the food: the fitness center is too very large, is however probably hardly used it. The devices may be a bit better maintained, there should also towels board. not the quality of the beach a lot with what I got (were-as almost all Europeans- a lot too tired), therefor was against 07:30 o'clock the breakfast restaurant very good visited. Therefore, there is also afterwards-nothing to complain about. A week you can very good bear. Now! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Annette
great holiday archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2010
very large spacious hotel area with one wonderful, neat garden area. The pool area was very generous and very well maintained with enough room also in the shade. Section of the beach very clean with fine dark sand. Enough beach chairs and shade places available. Swimming possible. At the beach a of scuba Caribe. Offer snorkel equipment, boat trips, diving equipment and diving in. There is also a shopping street in front of the hotel with small shops and a Photoshop, but very beautiful prices. The rooms are big enough, were cleaned well every day, towels were changed regularly. In ... room safe and minibar inclusive. The food variety is of the finest quality. The restaurant and the service was clean, tidy and very polite and nice all, even without tips. Tips are not expected but if you are pleased with the service is what you like. There are still 3 specialty restaurants, which very recommendable are. At the bars is the staff very nice and ready the most beautiful drinks. Entertainment during the day we didn't use it. Evening entertainment is every day, but it repeats itself. Some have seen show twice. Cell Phone in the hotel not. There are at the beach places where front desk is. Four trips over the TUI. All were beautiful. Very recommendable the tour is in Nicaragua, as well as a day trip to Arenal. TUI travel guide daily in the hotel. In general is to say the the vacation in this hotel was very nice. Costa Rica is a wonderful country with very a lot Natural Beauty, nice people and beautiful weather. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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