Hotel H10 Las Palmeras(4 stars)

Avda. Rafael Puig 28 38660 Playa de las Américas Show map

Average rating

304 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.7
  • Service
    4.9
  • Location
    5.1
  • Food and Drinks
    4.9
  • Sport & entertain
    4.7
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80 hotel reviews in Englishsorted by travel date
Franziska
Always las palmeras
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Really beautiful hotel. Staff and front desk was first class. Everything, totally hygienic, rooms, pool, perfect. Kitchen unique. With the room we were not so happy. But the travel agent fault and we ourselves. Would have another received. Hp's birthday in the week have a very nice present get. Thanks to the team las palmeras. Come definitely again read more
  • Room
    6.0

    Room from the cleanliness absolutely okay. We wanted to a quiet room. Unfortunately didn't work.

  • Gastronomy
    6.0

    Even if other urtlauber about the noise in the dining room complain. It is a completely normal expiry in a hotel this größenortnung. The employees in the restaurant give themselves very much trouble. And that is surely a tip.

  • Service
    6.0

    Can't be better. I come from a vacation area in odb. I live where other have a vacation

  • Sport & Entertainment
    6.0

    Leisure time offers we didn't take part in any. Everything else was perfect alright. Also the restaurant outside the right paraphernalia.

  • Hotel
    6.0

    Really beautiful hotel. Staff and front desk was first class. Everything, totally hygienic, rooms, pool, perfect. Kitchen unique. With the room we were not so happy. But the travel agent fault and we ourselves. Would have another received. Hp's birthday in the week have a very nice present get. Thanks to the team las palmeras. Come definitely again

  • Location
    6.0

    You can reach everything very good. Because we the first time on Tenerife were. The beach promenade enough. But you can very well its desired objectives. It is beautiful here. I will definitely be back

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Manfred
Not so good,
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
The food with half board more than adequate. So good cooks you have to praise. Four star justified. Best price reservations should be avoided read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Eckhard
Tenerife always worth a trip - something for everyone
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
A very well run hotel and general relax good. Here is the vacationer a gladly seen guest. The whole environment and outside the hotel leaves nothing to be desired - in all areas. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Luisa
Extremely friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Actually it was very nice. The only negative was in the dining room the volume, and the masses of people. When we were there, the hotel was excellent circa 1000 people. Annoying was the loud clearing of the tables. A massive noise with the dishes pile up. The only negative was, the eternal pack of food. The course to the beach were taken, although also there info on the tables were to omit to do this. This greed has disturbed me a lot. The staff (, although seen) it has ignored. The extremely full plates went back (mainly mood). I ... would then go. Any plates fully back comes 1, -€ but to collect, and the money at needy to donate. When we arrived we were already a bit disappointed over the room, because (super plus) booked was quite small but 7 floor and view of the sea. Our complaint was also taken, and we were a different room shown, what newly renovated was. But half the size. We stayed in the old room. Absolutely annoying was the loungers in the morning (every morning) all with towels were occupied, and the people went once for breakfast. The staff did nothing against. On our way back hung then finally information from, with the request to omit to do this. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Patrick
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Hotel was great the staff are very friendly and helpful. Many animations for participate. Would go back. :-) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    4.0
    Other leisure activities available
    5.0
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Michael
We were very satisfied, is worth 4 stars
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Dining-hall with capacity of the hotel too small and the staff in certain places totally overwhelmed with clearing the tables and freshly setting of the tables. Food and selection were good. Front desk: staff very friendly and helpful. Room was clean and in good condition. With the balcony door open didn't bother the waves ( room view of the sea) already a little. The whole area was well maintained. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Wolfgang
While on the ground floor way too loud
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Booked through its an economy room. Citation-room description' economy-rooms: including the rooms, but ground level located (dzy).' We are twice moved, because the rooms really brutally noisy. The first room with a view of a side street to various bars and night clubs. Break-down-pure at the metal frame the balcony door. Changed rooms. 2. rooms: directly above the function room of the evening entertainment. Sleep or only watch television before the end the same was absolutely impossible. The view of the 3. room went directly to a growing from the fans of the hotel especially the kitchen with ... plenty of noise the air exchanged. Sleep was, because from 23 o'clock the fans turned off were, but a balcony use was not possible. Room could only on the bottom level of be exchanged. Probably were the but only problemzimmer, in which the management always had complaints. It was then tried, these rooms market. Without the instruction the noise disturbances-see above as well-it is actually already was. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Katja
The hotel is needs improvement
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
The hotel is situated right on the beach (gravel and rock-bath shoes recommendable). However, the neighbouring beaches not far (about 5 minutes and 10 minutes). Disadvantage of the hotel is definitely not the size with way over 500 rooms (it's not loud), but there was no 2 meal times give or not each guest a capacity in the dining room is available. As a result, the one already times 10 minutes for a free table wait, which we as half board guests very unpleasant. The meal income was rather cafeteria character. The staff it had really hard the tables quickly ... tidying up so that the next guests place find. Overall the hotel is very beautiful though. It is the spanish category 4 star. The offered food was rich. The average age in december was 60 plus-german, spanish, english, french. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Las palmeras in Playa de las Américas
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
Me the hotel has very much. Have a bike holiday and both guided tours, as well as own tours from las americas made. The bicycle (racer and mountainbike, i bike lenders (diga-sports) rented). read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jörg
Nice hotel, but very loud!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
The first impression is good, large bright reception hall, all very clean and well-kept. To my travel time was exclusively older guests in the hotel, the origin was across all the countries of europe. read more
  • Room
    5.0

    The rooms are average size, seating area and flat screen tv was available, also air conditioning and minibar standard. In the bath is missing to file possibilities. The safe costs 2 Euro on the day. On the balcony is possible stabiele plastigmöbel.

  • Gastronomy
    4.0

    Here i must clearly deferenzieren, the dishes in the main restaurant were very varied, really delicious and always present in sufficient quantity, should the gastronomy but all 6 stars bek. The ambiance in the restaurant, especially during dinner however was very bad. From 18,30-20,15 was hardly a seat, often had to wait for guests on free spots for a long time to wait. The hotel therefore recommends that from 8:30 p. m. to table to go. Since but freed places immediately already for breakfast set, so you have a bit angry look, so that the staff then breakfast again clearing, and annoyed again umdeckt. You sit on a 6. table and 5 people on, is around without consideration very loud and rattling right again for breakfast set-comfort is completely different from!

  • Service
    4.0

    The reception in the hotel was very nice, the staff was friendly and had sufficient german knowledge. The cleaning of the rooms was fine. My only complaint about the nightly noise you could me unfortunately not with a room change help... Or didn't?

  • Sport & Entertainment
    6.0

    The pool area is very well maintained, clean and big enough, chairs and covers are in good condition and abundant. Spectacular is the liegenrennen, until 08:15 o'clock is the pool area completely closed. Then a chain opened and around 50 to 60 guests sprint to their chairs, but also at 10:00 o'clock you still got a place with beach chair! The entertainment is very discreet and never annoying or pushy.

  • Hotel
    6.0

    The first impression is good, large bright reception hall, all very clean and well-kept. To my travel time was exclusively older guests in the hotel, the origin was across all the countries of europe.

  • Location
    4.0

    Depending on toureneiteilung around 30 to 45 minutes from the airport to the hotel, when direct drive 20 minutes. Directly in front of the hotel there are dozens of restaurants and shops. The boardwalk directly behind the hotel, is very well maintained and offers the flanieren also many beautiful seating to stay a while secluded from many restaurants. Actually six suns in the evaluation. Unfortunately around the hotel also many nightclubs/bars with loud live music, only from 01:00 a. m. it slowly quiet, sleep is only with ear plugs to think. So unfortunately deduction.

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Detlef
Too small room
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
A hotel for people who a full restaurant - with delicious food - from 8. reserved pool beach chairs and a from 18.30 closed pool bar like read more
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Daniel
A great vacation!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • October 2012
Always, always gladly! The party atmosphere in the evening is a little noisy, other than one made itself or enjoy the idea. The food is very diverse, who however always only fries adopted and then still take it is your own fault! To a small sandy bay is to the right just 5 to 10 minutes to the left you can enjoy the morning with a beautiful walk start and is about minutes located at a bay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rene
Sport holidays ( kitesurfing)
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
We were 7 persons, two couples, 3 boys, all between 28 and 37 from the ch, we were to kiten here, respectively in el medano, and Playa america because of the choice at four star hotels selected, as well as of the varied restaurants and bar -offer. The hotel had while we were there unfortunately too many retired guests. The first room was loud, old, not at all a four-star hotel worthy. The new room on the other side was perfect. Have also the other 3 room the friends as a comparison seen! The food was good, but we would ... not more half board select, local supplement 18. - Euro/D from the breakfast, because it is on the dinner was too crowded (700 to 900 people?), offer rich and good, but, we felt 30 years old. The restaurant offer outside was great, as long as no tourist trap as the steakhouse right on the left hand corner below at the sea! Apart from that great food sushi, pizza ( alexia), tartar, etc. On filet, everything between 8 and 18 Euro. In short; hotel was oK, but the next time we would all an apartment rent the mass tourism this larger hotel to escape! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Daniel
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel and the outside area were very nice, really a bit outdated, but nevertheless ok! Room however a bit small, however for sleeping more than enough. All in all a good hotel, where we gladly again would fly. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Markus
Tenerife twice the first and last time
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Is evenly a Rentnerinsel. But that we, although 14 days request not times showers were able to departure was violently... Wanted the room longer as red eye flight... Not possible replacement not possible... Please with 2 weeks before request not einplanbar have the but pay for!. Besides that nice Rentnerresidens! read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christian
Too much noise for nothing
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2012
The first impression on arrival was throughout positive. The staff was helpful and friendly. The food was good and varied. In the restaurant and at the buffet are the staff in clearing away again and again knives and the like on the floor closed, which was disturbing. The room was on the 8 floor on the street side and wanted the night noise out of the way go. But the nights in the room were nevertheless noisy and not very relaxing, as around the corner several bars were-with ear plugs we could some masses sleep, if not noisy people a ... return from sleep have pulled. The balcony door didn't really close and furthermore could someone on the balcony lock out, if the balcony door closed. The temperature of the airconditioning one could not really rules and loud this was furthermore. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gaby
Tollel hotel, very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were the 5. time in Las palmeras and recovered well. There were also in the meantime on some floors renovated. The staff are brilliant and they really made an effort, for us as comfortable as possible. All together in summary, it was a successful and great vacation. We will definitely come back again and this hotel also continue to recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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David & Julia
Nothing for party-poopers
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Who relaxation and relaxation in the form of laze searches, is in my opinion in the wrong place. Las americas was from hotels estahlished. Here until early in the morning in the bars and discos celebrated, so it usually somewhat louder. The hotel lies exactly at such a party. Free parking is located right behind it. Unfortunately are the few places quickly occupied. Nearby but there is enough other free parking spaces. But the hotel is very beautifully designed and the service is very friendly and helpful. Also good to very good knowledge of German are available. The hotel has ... furthermore still on wi-fi, fitness room, arcade and several restaurants/ bars the for all inclusive guests are free. read more
  • Room
    4.0

    We booked a room with sea view. The size of the room is adequate but in need of renovation. Cleanliness is ok. Two single beds for a double bed pushed together. The closet was nice and big with mirrored doors. Furthermore, the room a telephone, safe (against rental fee), desk with a tv ( against. Fee). Mini bar there is only for a fee if available. . The bathroom is unfortunately somewhat small, but has a bath tub with a shower and hair dryer.

  • Gastronomy
    5.0

    The hotel has a Piano bar, pool bar, a gemeinschaftsrestaurant and a small à la carte restaurant. At the pool bar there are for all inclusive guests free soft drinks, beer and cocktails. In the large restaurant was breakfast, lunch and dinner serves. In the morning, there was bread, rolls, bacon, sausage, eggs... And freshly squeezed juices ( really fresh). On the standalone kitchen in addition still pancakes and omelets prepared. At lunch there were various specialties like chicken and fish. Evenings there were every day another motto. For example: Italian ( pizza, pasta), chinese (duck ), mexican... The food was always really good and something for everyone. Also, because it always something else was. Although busy you immediately get a table, thanks to the rapid abräumerei of the staff. All inclusive guests have the possibility once a week a free -course menu in the à la carte restaurant to enjoy. You have to at the front desk a place reserved in advance. The food here is really delicious. The steak was perfect medium roasted. The plates were nicely decorated. Wine costs however extra. For the people, lunch not included in the home the hotel offers a super lunch box at. It is filled with fruits, sandwiches, drinks

  • Service
    5.0

    At the reception we were welcomed in a friendly manner. The German language skills were partly very good. The staff in the restaurant looked sometimes a bit stressed. The rooms saw on the first glance nice clean, but closer look you should nevertheless not. Once we got an old cigarette butts in bed found. At the animation evenings we only took part. The show was very good made, unfortunately I was only spanish spoken.

  • Sport & Entertainment
    4.0

    The pool is quite large. We didn't use it however not. But we can watch, that the people already at o'clock the loungers reserve, although the pool first at o'clock opens. The animatonsaufgebot is huge. The kinderhaben every evening children's disco made (every evening again and again the same songs). In the connection there was shows amongst others fire-eaters, capoeira deposits... Who a room, as we with a view of the sea booked, has the whole night the show, like it or not. Until half 12 one can do it with sleep forget. Because the music quite noisy. But with earplugs it.

  • Hotel
    5.0

    Who relaxation and relaxation in the form of laze searches, is in my opinion in the wrong place. Las americas was from hotels estahlished. Here until early in the morning in the bars and discos celebrated, so it usually somewhat louder. The hotel lies exactly at such a party. Free parking is located right behind it. Unfortunately are the few places quickly occupied. Nearby but there is enough other free parking spaces. But the hotel is very beautifully designed and the service is very friendly and helpful. Also good to very good knowledge of German are available. The hotel has furthermore still on wi-fi, fitness room, arcade and several restaurants/ bars the for all inclusive guests are free.

  • Location
    6.0

    The hotel is situated right at the sea. You have good view a beautiful view of La Gomera. To the next sandy beach you have to however a small on foot on the promenade take in purchase. Siam park in the immediate area. Circa 10-minute drive. To the Loro Parque it took a little bit longer about 60 minutes From the airport it is also not far. Once on the highway tf1 toward las americas and one is already there. Thanks to this autopista one comes fast to half of the island.

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Petra
Hotel and staff are simply reasonable!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The staff are very discreet but quick and always considered, that the table immediately clean. It is constantly greeted us in a friendly way. With complaints or wishes to the change, everything is possible tried, in order to satisfy the guest. However you could get by with English, except at the front desk not far. The staff in the restaurant or at the bar, almost only spanish. The possibility of excursions is extremely versatile and easy to recommend. Tenerife is simply worth seeing. The weather is absolutely terrific, not too hot and not too cold. For shopping there are enough ... possibilities. A step from the hotel and you'have got a long shopping street in front of you. Varied is also the sea and the beach. However are the prices for chairs and sunscreens not so cheap, but we could the beach section choose your own. Around 20 minutes away on foot south or north you have the possibility to on sandy beach. The Canary Islands are a very pleasant people. However I must say, that the immigrant dealers ( black eyeglasses vendor or black women are the highlights in the hair braid) quite annoying and rude are. This is one of the Canary Islands not say. One of the' restaurants- anheuerern' mentioned, you have however no interest, you will not be abused. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Monika
Family friendly
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
On the whole in our experience stay very good. The building itself had however already the best years behind itself and rating not in my opinion the paid price. ( high season, 2 children) the staff are very friendly, the cleanliness was given. The food try, despite buffet food, a good quality supply. Terrible I think always drivable, additionally single -beds, with, as unfortunately in a very lots of hotels, uncomfortable mattresses. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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