Hotel H10 Las Palmeras(4 stars)

Avda. Rafael Puig 28 38660 Playa de las Américas View on map

Average rating

453 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.2
  • Location
    5.4
  • Food and Drinks
    5.1
  • Sport & entertain
    4.9
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108 reviews for this hotel sorted by travel date
Daniel
Great entertainment, excellent relaxing Holiday.
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Excellent entertainment and games throughout the day and night. Perfect for families and couples! A lot going on all of the time. Staff are all very friendly, exciting and fluent in most languages which is very helpful for all of the guests. Very good variety of food which is also great quality, meat etc. Rooms are extremely clean and great views, maids come to clean everyday. One of the Pools was in the process of being refurbished (Definitely Needed!),however this didn't affect the atmosphere around the pool, terraces, bar etc. Highly recommended and I would certainly return for another ... relaxing holiday. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Nancy
Fabulous Hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
The hotel has it all. Great location (near the shops, beach..), lots of seating area, nice swimming pools, good animation, excellent food and the staff are all very friendly! We enjoyed our stay! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sue
This is the best hotel in Tenerife
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
The main entrance to the H10 Las Palmeras is glitzy when you spot it, though as it's in a row of shops/bars, you can walk past as we did for several years while holidaying in Playa de las Americas. However, now we've found it we stay at least twice a year as well as for special times such as anniversaries and birthdays. Lovely traditional/modern reception (but not minimalist, thanks goodness) with helpful knowledgeable staff, porterage if you want it, luggage room, lots of inside public space, cocktail and pub type bar, inside/outside entertainment areas with nightly shows geared to the ... hotels clientele. Everywhere is beautifully clean. The hotel has 8 guest floors with the 9th privately occupied with the usual mix of room and board options. Guests are multi-national, mainly couples, families with older children, and older people although. read hotel review
  • Room
    6.0

    Usual mix of room options. The sea view rooms are worth the supplement as the view to La Gomera is stunning. Rooms are immaculately clean, - again thank goodness, not minimalist - traditionally furnished with flat screen TVs and well stocked bathrooms. Comfy beds and quiet at night. The perfect recipe to relax. In fact that's what the hotel's secret is - they've got the perfect recipe to help their guests relax.

  • Gastronomy
    6.0

    The Las Palmeras excels with it's food. Forget hotel food, this is restaurant quality offering champagne breakfasts and a wide excellent choice of traditional food, including excellent vegetarian options and themed nights. In addtion to the A La carte restaurant there's a large, well appointed restaurant with disabled and childrens facilities and an option to dine outside. Cleanliness is first rate and food replenished constantly. As with the rest of the Hotel the restaurant atmosphere is friendly and relaxed - the staff appear to enjoy their work and this is picked up by the guests, for whom nothing seems to be too much trouble.

  • Service
    6.0

    Reception, pool, chambermaids, bar, waiters, restaurant - all the staff without exception are a great crew who deliver excellent service. None are too busy to have a word, give advice, directions etc. Reception staff are impressive in their multi-lingual skills. Unfortunately I had an accident in the resort on one stay at the Las Palmeras and the staff could not have been more helpful, arranging faxes to England and help with getting about. Little things that mean a great deal when a guest feels vulnerable and adds greatly to an establishments reputation. Daily room cleaning is thorough with everything left immaculately clean.

  • Sport & Leisure
    6.0

    Garden and pool areas are landscaped and very pretty. Lots of sunbeds and two day beds. There's a daily programme of spots and pooll activities for all ages and a well designed childrens play area.

  • Hotel
    6.0

    The main entrance to the H10 Las Palmeras is glitzy when you spot it, though as it's in a row of shops/bars, you can walk past as we did for several years while holidaying in Playa de las Americas. However, now we've found it we stay at least twice a year as well as for special times such as anniversaries and birthdays. Lovely traditional/modern reception (but not minimalist, thanks goodness) with helpful knowledgeable staff, porterage if you want it, luggage room, lots of inside public space, cocktail and pub type bar, inside/outside entertainment areas with nightly shows geared to the hotels clientele. Everywhere is beautifully clean. The hotel has 8 guest floors with the 9th privately occupied with the usual mix of room and board options. Guests are multi-national, mainly couples, families with older children, and older people although.

  • Location
    6.0

    Location couldn't be better. Central Las Americas so all the shops, bars clubs etc immediately to hand. Don't worry that this equals noise - the hotel is somehow in a tranquil spot in the middle of activity! And being equidistant for Los Cristianos and Fanabe/Adeje it's great for walking as you're straight out through the gardens/pool onto the geranium walk by the sea. All trips can be bought through the hotel or theres any number of tour operators on the doorstep - same for money exchange.

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James
Great holiday venue
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
2nd visit,not dissapointed Idri and Karen were very good at their jobs and Vincenti manages well. overall the Hotel is a strong contender for my next holiday and is very good valuefor money. you can also see a reviue on trip advisor as I have to useup space on thissite. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Thomas
Very recommendable, good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Anytime again in this hotel: clean, great food and perfect service. The hotel has already seen many tourists, but it is in a good, clean condition and well equipped - perfect price-performance ratio. The rooms are clean and big enough to stay, what else do you with the beautiful island and the good pool area not there. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Vincianne
Second time
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Overall very very well: varied food, very clean. it is unfortunate that we have to pay to use the mini bar which is in the rooms. otherwise very nice hotel and good staff friendly and courteous... read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Anna
Holiday under palms at las palmeras.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The staff was always friendly and always had an open ear. A trip was due to the weather, and we had immediately a notification. The food was varied and very tasty, every evening there was super dessert. The hotel is very centrally located, so trips will be achieved quickly. Around are many bars etc. The to sit and listen to music inviting. We liked the most the country bar directly at the sea with live music good. I would recommend this hotel in any case again. Concerning the loud music in the evening one knows over it way marriages, since ..., that hotal offer much and evening tired and pleased to bed. General the evening absolutely loved it and we would gladly come again. read hotel review
  • Room
    4.0

    You got the remote against a deposit and the bed was very hard, but that feels yes everyone else.

  • Gastronomy
    5.0

    Very rich food. Freshly prepared food. Great chef.

  • Service
    5.0

    Good knowledge of foreign languages, room cleaning very friendly.

  • Sport & Leisure
    5.0

    Good entertainment. Direct beach location.

  • Hotel
    5.0

    The staff was always friendly and always had an open ear. A trip was due to the weather, and we had immediately a notification. The food was varied and very tasty, every evening there was super dessert. The hotel is very centrally located, so trips will be achieved quickly. Around are many bars etc. The to sit and listen to music inviting. We liked the most the country bar directly at the sea with live music good. I would recommend this hotel in any case again. Concerning the loud music in the evening one knows over it way marriages, since, that hotal offer much and evening tired and pleased to bed. General the evening absolutely loved it and we would gladly come again.

  • Location
    6.0

    Distance to the airport north about 1 hour

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Ulli
4 stars are too much.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel rooms in particular our room (530) in facilities with two single beds is maybe typical of the country but not suitable for couples. The bathroom with the swiveling shower partition made of glass was also after every duschgang under water. The promised mini bar was missing. Food was good and quite varied. All in all, a nice holiday, how much variation around the hotel. Just 4 stars are maybe a little excessive. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.5
    Quality of the beach
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Thomas
Great hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Have stayed several times in las palmeras defendendo. Great hotel, location to the beach, infrastructure etc. Okay. Would gladly come again. The staff - front desk, restaurant or bar - always friendly and courteous. Even if with a little tact the pressure of the management see (which also have to be!) Especially in the late evening, the people at the bar always good mood. Great bartender. But these 'the new universal', the evening try, something to make music? I can understand, that, if one day the Tennis uttered, at night no 'buck' more, music (okay, ' a disco play them ... and behind much technology to hide) to make. But, where please remain then the guests? Which is for a treaty? Evening for evening music from 50 years, more breaks as music, the guests is not at all cared for, if 11:30 p. m. the dance floor is full, hear 'the' to play? A no-go for a hotel. Where is the otherwise so delicate and attentive hotel management? This treaty should as soon as possible in the interests of the guests and in the interest of the hotels be cancelled. Tip: 'the gealic corner' or 'the dublin' next door. Cool live music. As there are no breaks. There is power. Were almost there almost every night. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Diego
Great hotel during new year
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
We had a room with seaview which was great. We love to see the beach and where able to watch the sunset from our balcony. The pool area was good. The dinner during new years eve was maginificent and hey took good care of the children with lots of activities. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Cheryl
All round fantastic hotel, 100% would recommend!
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2013
Overall fantastic hotel, food was amazing, plenty of variety and delicious! Entertainment both day and nightime was great. Our children loved the disco, parrot show, magic show! The hotel is situated next to the beach and is located via an exit door to the rear of the hotel. Pool bar and various indoor bars were great and we enjoyed the cocktails (alcoholic and non-alcoholic too) as well as the hot chocolates at midnight! Only 20 minutes travel time from the airport. Rooms were clean and maintained daily to a high standard. Every one of the staff were incredibly friendly and ... accomodating. We would not hesitate in recommending this hotel to others and we will most definitely stay here again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Robert&Christie
Alfies Holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
We had a 2 week stay here, this is our second stay at this hotel, we had a bad experience at reception , but appart from that this hotel was great fun to be in, animation team, Laura, Karen, Edry, and Vincent where all amazing , the bar and restaurant staff where all great too. room was very small for 3 people but spotlessly clean. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Katja
Treatment bustle, nothing for silence searchers
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2013
The hotel has its 4 stars not deserved. We liked the sea views and the selection and quality of the food. The rooms are pretty small, but clean. The bathroom was in need of refurbishment. The guest structure was international (mostly spanish, portuguese, french, belgians and british). Adapted to it is the animation, which few imaginative but not intrusive. The evening entertainment was much too loud and each evening repeated disco music quite annoying. Were looking for relaxation we here in vain. There are too many guests to close area. The bars were closed and were often before the time ... closed, so that one for a drinks by half the area had. The hotel is centrally located, you can in all directions good walk and in the shops. The beach directly at the hotel is only available with beach shoes. read hotel review
  • Room
    3.0

    Definitely a room with a sea view take, the view at la Gomera was super.

  • Gastronomy
    5.0

    The buffet offers something for everyone and was always fresh. 1 times per week with all inclusive at the italian restaurant. This is really great.

  • Service
    4.0

    The staff was friendly but stressed.

  • Sport & Leisure
    3.0

    The pool is in need of a renovation. There are many prohibitions: no balls, no air mattresses, no jumping etc. And he is quite deep. For children remained there only the pool for babies. The bar on the beach is unfortunately not to the all-inclusive program.

  • Hotel
    2.0

    The hotel has its 4 stars not deserved. We liked the sea views and the selection and quality of the food. The rooms are pretty small, but clean. The bathroom was in need of refurbishment. The guest structure was international (mostly spanish, portuguese, french, belgians and british). Adapted to it is the animation, which few imaginative but not intrusive. The evening entertainment was much too loud and each evening repeated disco music quite annoying. Were looking for relaxation we here in vain. There are too many guests to close area. The bars were closed and were often before the time closed, so that one for a drinks by half the area had. The hotel is centrally located, you can in all directions good walk and in the shops. The beach directly at the hotel is only available with beach shoes.

  • Location
    3.0

    The nearest beach is about 5 to 10 minutes away on foot. To the airport it was 20-30 minutes.

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Jamie
Simply a dream holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
A very recommendable hotel. The staff is always friendly and willing to help. The food was very good, especially the freshly prepared courses. The evening entertainment was a bit disturbing. Beautiful beach (about 10 minutes' walk away) and many excursion possibilities (recommendable : Hotel Dolphin- and whale watching). Many bars, restaurants and shops are situated all over the hotel. Cleanliness was also very good, the room would be cleaned daily. Well-kept grounds, the pool but could on some of the corners renovation. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Tatjana
Lovely hotel in a good location!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
A warm welcome in a large, clear lobby with seating area and a bar. We had a room in the lowest floor, except that our view was not so nice, we didn't fault it. You don't fly on vacation, to the whole day on the balcony to sit. The door to the bathroom was a kind of flip door stor. The rooms are completely renovated and were every day in the week cleaned! We had the half board and about the food there is nothing to moan about, every day grilled, from fish to vegetables and meat. Something for everyone! ... The nationalities are mixed. English, dutch, french, german, etc. read hotel review
  • Room
    5.0

    As already described above, a modern, clean room! Tv, balcony, air conditioning, telephone and safe there was everything.

  • Gastronomy
    5.0

    There was a large dining room with a winter garden and a large terrace! As already mentioned, there was plenty of choice and there is something for everyone. All sorts of fruit, sweets, pudding, cakes and ice cream was it! Everything was refilled and the service was fast.

  • Service
    4.0

    In general very satisfied. German was however only at the front desk spoken!

  • Sport & Leisure
    0
  • Hotel
    5.0

    A warm welcome in a large, clear lobby with seating area and a bar. We had a room in the lowest floor, except that our view was not so nice, we didn't fault it. You don't fly on vacation, to the whole day on the balcony to sit. The door to the bathroom was a kind of flip door stor. The rooms are completely renovated and were every day in the week cleaned! We had the half board and about the food there is nothing to moan about, every day grilled, from fish to vegetables and meat. Something for everyone! The nationalities are mixed. English, dutch, french, german, etc.

  • Location
    6.0

    The distance from the airport to the hotel is without break at 20 minutes The hotel itself is located in the middle of las americas and for shopping and night life just right! There are numerous restaurants and bars. To the beach on foot it is about 15 minutes, the beach is for swimming very badly suitably. Excursions could be on every corner book. Tenerife offers many excursion in. Sunday from 10 o'clock there is a market in los christianos, you can take a bus, but also good on foot the water runs, takes about 30 minutes, but a nice walk.

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Lothar
First class hotel with excellent staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Very friendly staff everywhere very good teamwork keep up the good work we will be back. This hotel we could recommend to anyone. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Maria
Staff, cleanliness was great, noise window blind flop
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel itself was ok. The lobby could be renovated once. The room was so also completely okay, but it was to have been. One is every morning by the vendor or the empty of the glass container woken up (about 7:30 a. m.). Through the air conditioning, the smells from the kitchen also in the 8. floor (the air conditioning was working). The floor below us was renovated. Therefore it was not the possibility afternoon once into peace to lay down. The container was usually in the evening filled (about 11:00 p. m.). The hotel ... was to 80% with english/irish/scottish guests. These have mainly party holiday. You occasionally at night and in the morning is. The food was for us not the right. There was always a wide selection, however not seasoned. It was very bland. The staff was always very friendly and accommodating. Bathroom was cleaned thoroughly every day. So a very nice hotel, but we will not book any more. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Markus
Las palmeras-great hotel, anytime again.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
Las palmeras is located directly by the sea and is only by the beach promenade separated from the pebbly. The hotel has a certain age but that one sees the house not to. All corners in the house were constantly kept clean and you always saw a cleaning staff work. The, estimated, 450 rooms are on several floors, which most of the rooms with seaview are. We had booked all inclusive, which in hindsight as well turned out. Wi-fi is available in the hotel free of charge, you get it at the front desk a note with access. Remote control ... for tv gets you also for a deposit of 1 0 €also at the front desk. The money you get back. Safe you get for 18 Euro per week. The majority of the guests were dutch and english, but there are also many german guests in the hotel. read hotel review
  • Room
    5.0

    We had a room with a partial sea view on the 1. floor. Below us was the bar menneke pis and drunk'n duck. The noise level from these bars can be disturbing if, one evening in peace on the balcony sit or with open balcony door want to go to bed early. This was not a problem for us since we before 23:00 o'clock anyway not in the room were. The rooms are very clean. The furniture and the bathroom are according to the age in good condition. The Manuel adjustable air conditioning system has its service also good. More space in the room, we have the table from the room on the terrace provided.

  • Gastronomy
    5.0

    Next to the main restaurant there is still an italian restaurant, as well as two bars and the pool bar. Breakfast is from 7:00 to 10:00, the choice is large and there were daily freshly prepared fried eggs, omelets, pancakes, etc. For late risers, there are at the pool bar from 10:00 a. m. a small breakfast selection. For lunch and dinner there are also a large selection, all nationalities is. Freshly prepared was always two sorts of fish and two sorts of meat. Very often, there were also freshly prepared pasta (very large portions) and pizza. Here should there is something for everybody his. We were inspired of the meal. Evenings there was a daily changing theme, chinese, spanish, italian etc.. For the small hunger you get at the pool bar from 12:00 a. m.. Hamburgers, sandwiches, toast, etc. With all-inclusive can/must one at drinks-stations at the pool bar and in the main restaurant served.

  • Service
    6.0

    We received a very warm welcome at reception and the young lady receptionist had could perfect german. The cleaning of the rooms was cleaned every day. As already described above, everything was always very clean. In the hotel there was a office, in the could book excursions. More about that under tips. There is also a small shop, in which one textiles, sun cream, knabbereien and the picture newspaper can buy. There was also daily a austeller of schmuckartikeln. Since we had no complaints, we can't say anything about that, as these are treated

  • Sport & Leisure
    4.0

    The pool area is very big and there are enough beach chairs available. The reserving of the beach chairs is prohibited, but like everywhere were made. On day can find numerous activities, the however also not annoying if you don't participate. The choice is of darts, ping pong, water polo, water aerobics, football to archery and pistol shooting. In the evenings also entertaining programmes. The kids disco starts daily at 20:30 o'clock.

  • Hotel
    5.0

    Las palmeras is located directly by the sea and is only by the beach promenade separated from the pebbly. The hotel has a certain age but that one sees the house not to. All corners in the house were constantly kept clean and you always saw a cleaning staff work. The, estimated, 450 rooms are on several floors, which most of the rooms with seaview are. We had booked all inclusive, which in hindsight as well turned out. Wi-fi is available in the hotel free of charge, you get it at the front desk a note with access. Remote control for tv gets you also for a deposit of 1 0 €also at the front desk. The money you get back. Safe you get for 18 Euro per week. The majority of the guests were dutch and english, but there are also many german guests in the hotel.

  • Location
    5.0

    Right next to the sea location, however, this section not suitable for swimming, since it is a stone/ felssteand is. About minutes walk over the beach promenade one reaches a man-made sandy beach. Since we didn't use, i can't say anything about prices say. The shuttle from the airport lasts according to the hotels between 25 minutes and 60 minutes. Around the hotel there are several souvenir shops, as well as supermarkets. The many bars and restaurants in the area are more british and dutch guests. We are always 10 minutes toward park santiago 3 gone. There, there are also many bars and shops, the us better to have fallen.

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Birgit
Nice Island of Tenerife!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
A very lovely vacation on a very nice island. Unfortunately got one after a trip in the afternoon no more couch, since from 8:15 o'clock the loungers reserved with towels were! For the many guests too few chairs available! The food was very varied and tasty. All in all a successful stay in Tenerife! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Birgit
Good hotel with direct access to the promenade
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We stayed at the las palmeras beautiful holidays worn. Both the room with a view of the sea (8. floor ), as well as the best-price room on the ground floor have fulfilled our expectations. The latter was a balcony the parking lot, was but nevertheless very quiet. At easter the hotel was fully occupied, in the restaurant but we always immediately got a table the food was varied and delicious, even for children their moneys worth (hamburg, Doner, pizza, fries, ice cream, marshmallows and jelly belly's.) All staff was very nice, for my birthday there was a bottle ... of sparkling wine and a greeting to the room. The prices for safe (30 €for 2 weeks), mini bar (12,00 Euro including 6 times water) and drinks to eat were very moderate. Disturbed us only the for the size of the hotel nevertheless somewhat restrained garden. The loungers are close to each other, if you don't directly after the breakfast reserved, gets perhaps no more-that has other h10 hotels better. Nevertheless, we would this hotel book immediately again! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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