Lopesan Villa del Conde Resort & Spa(5 stars)

Mar Mediterráneo 7, 35100 Meloneras Show map

Average rating

1,181 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.5
  • Location
    5.1
  • Food and Drinks
    5.5
  • Sport & entertain
    5.3
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351 hotel reviews in Englishsorted by travel date
Lene
Perfect in every way !
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2013
Having just returned from (another) week in this hotel, my husband and I are still smiling. Everything is 100% as it should be. Very, very good food, perfect cleaning, nice rooms, good entertainment, very good staff, perfect ! My husband and I are ordinary people (with ordinary maners/clothing), so do not wonder if the 5 ½ stars is too …… glamourus for you – it isn’t. It’s classy in a down to earth way. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Karola
Beautiful star hotel with excellent service!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
As always a superb vacation in a great -hotel! Very attentive service and top guest service. Always an ear to lend and greater efforts in all matters. There are from us a sincere thank you! We can always on the internet while searching for a beautiful hotel and landing but again and again the villa del conde, as we here clearly the best like. The rooms are nice spacious, the service perfect, the food very delicious. Whoever still which for the food to moan has, could probably not be helped, there is really something for everyone, rich choice. The location ... of the hotel is also top, although a few meters to the beach, but the one goes on a beautiful promenade with good shops. All together a very well maintained ambience. We will happily come again and again. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
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Jürg
Great vacation
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Nice hotel, in the style of a village built, very friendly and aufmerkames staff, dinner with wide choice, it should even more quality set, we will be back read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jutta & Robert
Great hotel, good rest
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Great hotel with wonderful food. Unfortunately whole fish are not in portions, so that every guest even at the offered food is, also naughty children. The dessert buffet was not very varied, mostly moussen and creams, unfortunately also there from the guests and the children much defaced, because their greed großwar. Here you should personalintensiver work and the guests the portions rich. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christoph
Lopesan, nobody is perfect
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Nobody is perfect, but the lopesan is very close. We were there at the beginning of february 9 days and have the time and the mild temperatures (20 degrees) enjoyed. The hotel is huge, but it was only to around 20 to 30% taken. We had a standard room with a partial view of the sea to the east. The positive sides are: good structural and well maintained condition the entire area, cleanliness in all areas, Nice location and environment on the edge of the development, good gastronomy (only breakfast booked) and amazing service (also rooms), several nicely designed swimming ... pools with comfortable beach chairs, palm trees and parasols. Big room with all comfort, prices for food and drinks for hotel this category reasonable and not overpriced. Wi-fi at the central spot. Not so good: rooms very badly soundproofed and side street, water in the room outside of the mini bar must be paid separately will, as well as wireless internet access and safe. Did not use the spa, as also fee required. Check-out was very impersonal. Conclusion: hotel is definitely recommendable, especially in the off season, when fully booked it can be tight. read more
  • Room
    5.0

    Big room with all comfort, overall very badly soundproofed and depending on the location in the property about prospect and peace very different (is of course the rate dependent)

  • Gastronomy
    5.0

    Dinner we didn't use it. Drinks at the pool bar in plastic cups. Breakfast buffet more than enough with very good service.

  • Service
    5.0

    Only good, as many amenities paid separately must be

  • Sport & Entertainment
    5.0

    Unobtrusive and discreet entertainment, the sport offer was rather small.

  • Hotel
    6.0

    Nobody is perfect, but the lopesan is very close. We were there at the beginning of february 9 days and have the time and the mild temperatures (20 degrees) enjoyed. The hotel is huge, but it was only to around 20 to 30% taken. We had a standard room with a partial view of the sea to the east. The positive sides are: good structural and well maintained condition the entire area, cleanliness in all areas, Nice location and environment on the edge of the development, good gastronomy (only breakfast booked) and amazing service (also rooms), several nicely designed swimming pools with comfortable beach chairs, palm trees and parasols. Big room with all comfort, prices for food and drinks for hotel this category reasonable and not overpriced. Wi-fi at the central spot. Not so good: rooms very badly soundproofed and side street, water in the room outside of the mini bar must be paid separately will, as well as wireless internet access and safe. Did not use the spa, as also fee required. Check-out was very impersonal. Conclusion: hotel is definitely recommendable, especially in the off season, when fully booked it can be tight.

  • Location
    5.0

    Nice location direct at the sea with a neat area. Sandy beaches over uferpronenade in walking distance to reach.

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Gisela
Not worth 5 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • February 2013
No 5 star Hustle in the restaurant - no good organization-staff was friendly, but overworked Extra charges for the in-room safe Towels were just folded up again Toothbrush holder not changed read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Robert
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Very good. We were very satisfied The dishes were wonderfully prepared. Everything is clean. The pool area is spick-and-span. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nicole
For ruheuhe searching very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Very tidy and clean hotel. Great service - you will always friendly served. Particularly beautiful is the garden. The 'heated' pools should however warmer around in winter as well it swim. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Katja
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
A hotel to feel comfortable and relax. From the front desk, room included cleaning, restaurant included catering, serving staff in all restaurants, the great spa until the departure a very good service, in all areas. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
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Thomas
Tourism with level
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
High standard, very good service. The breakfast buffet excellent, the burger by the pool a catastrophe. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Norbert
Wonderful beginning of the year
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We were for the 3. time in this wonderful facilities. Everything was as expected to our complete satisfaction. We miss already after a week at home the facilities of the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Wilhelmus Lucas
Very recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Good hotel, very clean, friendly service, eat high quality and a lot of variation. Good location at boulevard, to complete very good read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Thomas
Hotel in canarian architecture-just a dream
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
The hotel is in the form of a village laid out. Thus not at all, that this hotel over 500 rooms. The whole facilitities are very tidy and clean. It is only with breakfast as well as with half board offered. While we were there, there were mostly german guests in the hotel. There is free wireless internet only in the Plaza in the middle of the hotel. Would be nice if the free the hotel would have been. read more
  • Room
    6.0

    We had a standardszimmer the size was sufficient. Double bed and a tv corner with couch and flat screen tv. Also had our room a walk-in closet and a huge, with double sinks equipped bathroom. Air conditioning available but not needed. The room was 2 times cleaned daily. Safe available but unfortunately it cost 2,50 Euro per day. Unfortunately again and again a shame the hotel with fear of the guests to earning money.

  • Gastronomy
    6.0

    There is a buffet in the with the half-board in the price included is and several other local against an extra charge postable are. The food was great and also always in wide choice something for everyone. There are two meal times (18 and 20 hours) but very pleasant it was at 20 o'clock was then the buffet refilled and everything was beautifully set. Every evening another motto. Drink prices are totally alright.

  • Service
    5.0

    All of the staff were always friendly and have a all wishes fulfilled. Everywhere in the hotel with the room card numbers or it is after the room number and then to booked. Unfortunately, another guest to our room and then we had the costs on our bill. Sometimes we have the money after complaint get back-but a part, we had to pay for. Of course, that was very annoying.

  • Sport & Entertainment
    6.0

    The pools are brilliant. There are 6 different (salt water, children's swimming pool, relax pool). Some pools are heated and one is even with artificial artificial beach in the distance to the right beach is great! Beach chairs were available in sufficient quantity available. Towels are free in the room the could be changed every day.

  • Hotel
    6.0

    The hotel is in the form of a village laid out. Thus not at all, that this hotel over 500 rooms. The whole facilitities are very tidy and clean. It is only with breakfast as well as with half board offered. While we were there, there were mostly german guests in the hotel. There is free wireless internet only in the Plaza in the middle of the hotel. Would be nice if the free the hotel would have been.

  • Location
    5.0

    The hotel lies directly at the promenade and you only a few minutes walk to the shops on the promenade. If one night life have would like must one then to Playa del Ingles go... In the immediate area are as well lots of bars and restaurants but is there to later hour, not a lot going on.

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Jenny
It is and remains our favorite hotel!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
We have already been in october 2010 the villa del conde and a 2 time we traveled. We have made it our lieblungshotel chosen, as it just amazing and we felt good have! Already on entering the hotel the hotel you feel the indescribable 'lopesan holiday feeling'! We stayed in baobab, but here liked it better. The complex is like a village laid out, focus is the 'Plaza', where in the evenings always a band plays. Here centraly you also times gladly longer, as it really is very comfortable is. read more
  • Room
    6.0

    Our room (5115) was very spacious (even with a separate closet ), nicely furnished and bright. We had, even though we hadn't booked, a partial ocean view. There the rooms quite noisy, it makes sense, to a room on the top floor to questions, as so already times possible noise from above ends. We can't complain, we have the whole week not from neighbors.

  • Gastronomy
    6.0

    Top! Top! Top! Here you should to eat take a lot of time, simply because everything was so tasty, that you should try! ☺ we have every evening in the buffet restaurant, since it with children uncomplicated than in the à-la-carte restaurant is. Here you had a massive choice very, very delicious dishes. I would particularly like to highlight the starters, since we had in any hotel (and we travel mostly 5 star hotels) this selection of great starters had. Main courses also very good. Wide choice, always warm, delicious seasoned...

  • Service
    6.0

    The entire staff is very friendly (child friendly ) and helpful. All speak english and many also german. Our room were very thoroughly cleaned.

  • Sport & Entertainment
    6.0

    Beautiful pools! Several süßwasserschwimmbaden (2 of them heated), saltwater swimming pool, children's swimming pool. The beiheizten pools for our children (3 and 1) not warm enough, so we were usually at the children's swimming pool, as this really ' bacherlwarm' was. :-) There was a great kids club, which is also with guardian should visit. We have our kids not submitted, but occasionally a few times and our daughter once as cat rouge leave. The caregivers really very pleasant appeal. For the evening entertainment : since 2010 nothing has changed... From 19:00, the band, then there was mini disco (the is great! Our kids love panchi, the mascot of the hotel!) And then plays again the band, which still is so good! Strong praise to these gentlemen! Around 22:00 there is always a show to see, they have we but because of the kids always only from the balcony heard from. :-)

  • Hotel
    6.0

    We have already been in october 2010 the villa del conde and a 2 time we traveled. We have made it our lieblungshotel chosen, as it just amazing and we felt good have! Already on entering the hotel the hotel you feel the indescribable 'lopesan holiday feeling'! We stayed in baobab, but here liked it better. The complex is like a village laid out, focus is the 'Plaza', where in the evenings always a band plays. Here centraly you also times gladly longer, as it really is very comfortable is.

  • Location
    6.0

    The villa del conde is in Meloneras. The beach from Maspalomas (where also the dunes are) is about 800 metres away. There are purchase possibilities also in 500-800 metres away. This time, we had the whole week a rental car, with which we amongst others to Playa del Ingles, palmitos park and sioux city are.

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Marion
Brilliant atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Great hotel! Particularly praiseworthy the architectural style, the cleanliness and the location right next to the promenade. Also the buffet was very good. The only problem in our opinion: the regular evening 'seniors '-entertainment-program on the Plaza, which rather a star hotel was. Unfortunately in the hotel there was no alternative, like for instance a bar with spanish or at least current music or even rock. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Christine
Total relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Relaxation and relaxation with brilliant food. Beach is a bit far away. Staff is friendly and the rooms are beautiful. In spite of the size it didn't seem so huge. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Roland
Relaxing sunny week in a great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Remarkable was the good mood and the friendliness the complete staff. A hotel, that leaves nothing to be desired. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Monika
Hotel top, okay food, new year's eve flop
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
My husband and i were for christmas and new year's for 3 weeks, for the 1. time in this hotel. The hotel is very nice and clean, however very badly soundproofed. We had the bad luck, the 5. (!) Room next to a very loud family with 2 children to have. You almost every word! The food was good, but not more! Although the ingredients fresh and of good quality, however altogether tasted boring and nothing special. No 5 stars. New year's eve: we had booked this hotel to beautiful christmas and new year's eve to partying. The gala menu ... in these days there was also not better than the other evenings. No delight! For new year's eve one could above in the bar-after the dinner a table reserve. There was only with a bottle of champagne to 100, -€ (we had 150 €per person extra for new year's eve with the provider paid, what? ) Since we hardly alcohol drink, times a glass of wine to eat, we should just in the other bars or on the plazza (inner courtyard) sit, with windy 16 degrees! We did, as about 700! Other guests at new year's eve. At new year's eve there was no only heizpilz! Alternative: much alcohol( to the warm up) or dancing. We have danced. A 1 man band and a bad, lackluster singer, na ja. Afterwards there were fireworks (nice) warning! We are talking about new year's eve in a star hotel on the Canary Islands, where there is at this time of the year very expensive is! Our summary: unfortunately for the money! As we had at half price more beautiful hotels with better food and really great new year parties had. With proper gala menu, mit flair, great band, shows and so on In summary beautiful, well-maintained hotel, but loud, good food, not more and christmas and new year's eve nothing was (for us) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Christian
Beautiful 'hotel-town' -very nice
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Madly beautiful hotel to great value for money! I have stayed in many resorts-also luxury hotel, but what was offered here is really phenomenal. There was nothing to complain about! Most of the staff speaks german, english, spanish and partly up to 7 languages (on a name placard as flag state). The complex seizes according to an employee about 1500 guests, but absolutely not noticed as a small village laid out and with numerous restaurants, bars and swimming pools is well spent. Thus runs the besucherkontingend nice on the Areal. The complex is strollers and wheelchair accessible. One sees also ... relatively many wheelchair users, or electrical accessories drive. The prices in the hotel are also not overpriced and the numerous restaurants around the hotel complex adjusted. The rooms are really nicely appointed and stylishly furnished. Unfortunately must for the use of wi-fi, as well as safe be paid extra. The wifi was for one week approximately €. For the geniesser under you: The 'buffet' is a huge restaurant with about 12 tables to ever about 6 times 2 meters on which every evening, after another motto various dishes. All the very best and always fresh! In the morning the same, with a champagne breakfast, salmon, caviar, eggs, scrambled eggs, pancakes, crepes, waffles, cereal. And so on and so on The spa is very recommendable and absolutely worth a visit! In summary i can only say, even if i otherwise the slogan i 'the world is too large for 2 times the same hotel' -this resort i definitely see again \u263a Conclusion very recommendable! Ps: This is not a Ballermann holiday! Almost all the guests are elegantly dressed, especially in the evening. Polo shirt, shirt, or similar. Guests with an old schlabberleibchen be from other guests also diagonally viewed read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Werner
With the best hotel on the Canary Islands
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A hotel, which us in all areas excellent pleased. A beautiful environment and the relative proximity to the sandy beach are convincing. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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