SENTIDO H10 Playa Esmeralda(4.5 stars)

C. Punta del Roquito nº2 35627 Costa Calma View on map

Average rating

1,486 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.4
  • Service
    5.1
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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437 hotel reviews for undefinedsorted by travel date
Babette
Fantastic getaway
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2014
We chose a hotel away from the hustle and bustle on purpose and we weren't disappointed. The long beach was a dream and we took extensive km-long walks on it every day. I don't know why there are guests who spend the whole day by the pool. There's so much easy access to wind surfing nearby that it makes you want to do more and more-) Room and bathroom were in good condition and very spacious, and the wide bed was a nice surprise, except for the feathers you could feel inside. Food was ok for us, especially the ... fresh juices at breakfast, the selection of fruit and delicious desserts a plus. Otherwise a typical vacation buffet. You shouldn't get your hopes up too high. Conclusion: a very relaxing vacation with no nasty surprises. Would like to go again at some point. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
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Jasmin
Wonderful beach vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2014
Due to negative reviews on this site we weren't sure if we should book this hotel. But we were pleasantly surprised and reassured when we got there. We booked all-inclusive and loved the astonishing array of drinks (soft drinks, cocktails and high quality alcoholic drinks, all included). The food ranged from freshly prepared omelettes, pancakes and freshly pressed juice for breakfast to freshly grilled fish, fresh salad/vegetables/fruit for dinner. For lunch, you had the option of eating in the restaurant or treating yourself to a snack by the pool. The rooms were cleaned daily (wiped down) and their size and ... facilities were appropriate for the 4-star standard. The safe is available for a deposit. This goes for pool towels too. You get the deposit back at the end of the vacation, so it's not an issue. There were enough loungers by the pool. The staff at reception spoke German and you can get along just fine with German and English in the whole hotel. All in all it was a wonderful vacation! We've already been to a 5-star hotel in Turkey this year and can only say that the H10 Playa Esmeralda was worlds better! Would gladly go again read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    5.0
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Christian
Great for a beach vacation - alright hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2014
If the hotel is fully booked, then there is clearly too little staff available to respond to the needs of a 4-star hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Melanie
Wellness vacation at a great beach.
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2014
The holidays thanks to the help of Susi very easy and well organised. We thanks to your help very easy to found. Also the remaining staff was very friendly, you could always questions and the hotel is very schñn decorated and is located close to the beach. A great place in order to recover right. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Manfred
Nice hotel in a prominent location.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
Beautifully located in the year 2013 partly renovated hotel in moorish style in a clean well-kept condition. Mixed guest structure of all ages. Rich and tasty buffets are offered. read hotel review
  • Room
    6.0

    We had a 40 square meter large junior suite. Wide queen size beds 120 times 200 centimeter, well furnished, air conditioning system, two flat screen tv, minibar, telephone, large balcony with table, two chairs and two chairs with cushions. Large bath and everything very well maintained and clean. We were very satisfied and felt very comfortable.

  • Gastronomy
    5.0

    Rich buffets with tasty prepared dishes of good quality. International cuisine. The dining room is remarkably clean and offers a pleasant atmosphere.

  • Service
    5.0

    Friendly staff with at least at the reception good foreign language skills. Room cleaning was okay.

  • Sport & Leisure
    4.0

    There are gymnastics, stretching, yoga and a. m offered daily and trained animators organized. The beaches near the hotel are fantastic, unfortunately by the suppliers of the beach chairs and umbrellas totally excessive charges required. In hotelarenal were enough pool chairs and umbrellas in good condition and free of charge available. The large outdoor pool was in clean condition, but not heated and with 17 °c much too cold. The existing small indoor pool is mainly of parents with young children used and is for sporty swimming unsuitable.

  • Hotel
    5.0

    Beautifully located in the year 2013 partly renovated hotel in moorish style in a clean well-kept condition. Mixed guest structure of all ages. Rich and tasty buffets are offered.

  • Location
    6.0

    The hotel is located in a prominent a quiet location by the beach at the Costa Calma. Beautiful bays and a long sand beach are within walking distance in the near distance.

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Christiane & Bernd
Again wonderful holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Location and atmosphere is absolutely great. Large rooms, quiet pool area, excellent service and food, extremely long beach area... what else do you need for prefect holidays? read hotel review
  • Room
    6.0

    great with balcony and seaview, excellent bathroom, room was newly renovated, two king size single beds, 2 chairs and table on balcony

  • Gastronomy
    6.0

    daily changing offers, large variety of fish, meat, salats, fruits etc.; you find everything you need; newly renovated bar area is very inviting

  • Service
    6.0

    Very friendly personnell (esp. customer service by Ms Susy Vasquez), as German guests we found that reception personnell speaks german very well, daily room service is very effective

  • Sport & Leisure
    6.0

    very clean pool area, many sunbeds, very quiet atmosphere

  • Hotel
    6.0

    Location and atmosphere is absolutely great. Large rooms, quiet pool area, excellent service and food, extremely long beach area... what else do you need for prefect holidays?

  • Location
    6.0

    Directly at seaside, beautiful and wide beaches for long walks

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Michael
Recommendable hotel with weaknesses.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Good hotel, suitable for relaxing holiday. The location at the end of the place is not for everyone, but we didn't bother us - on the contrary. The rooms are quite badly soundproofed, in lively neighbors disturb. The dining room is particularly for dinner crowded, partly you had to front of the entrance waiting. Also, there is a considerable noise level - relaxed dining sees other from. It runs the friendly staff the chop! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Klaus
Very good beach hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
For a beach holiday the hotel is very good. Very good location with a beautiful beach. From the Fühstücksterrasse you had a beautiful view of the sea. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Wolfgang
Overbooked - chaos with the room assignment.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Each, immediately a room in the booked category is am glad to say. The hotel was clear overbooked. At the reception there were newly arrived guests line, because their allocated rooms not agree. Our 3. room was no vip room in a preferred location, how we had booked it. %singlelinebreak % A small sandy bay with rock was located directly at the hotel. You want to long Sotavento-beach must you several bays with rocks cross, which was not safe and about 20 minutes. %singlelinebreak % Our conclusion: never again! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.5
    Proximity to shopping areas
    2.0
    Distance to the beach
    3.0
Close
Tom
Posting make the big difference!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
Many guests complained about the volume in the hotel and thin walls. Recommendation: book a room in the first beach row! If you want to be on the balcony of the hotel's breakfast want, the from 9:50 a. m. without lines and shoving - maximum good view on the sea! We enjoyed our stay good. If they extremely loud music at the day to and italian language hear, are you in the neighboring hotel H10 tintaja well cared for. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Klaus
If you want a 4 - star standard expected,...
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
If you at the beginning of the dinner were not creates, one of the few non-reserved tables to get, had bad luck (wait about 1.5 hours). The volume during the meal does not quiet conversation. The general hustle and bustle in the dining room was in addition unpleasant. The reason: clearly too few staff, the waiters must almost run, for their work. Despite intensive efforts from the staff is this situation for a 4 star hotel not acceptable. The rooms are very nice, if one booked the version also get. Caution: the hotel was overbooked. But the loud and ... at appropriate places unpleasant oppressive feather/spring core mattresses should be replaced. Corresponds also to no 4 stars standard. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
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Trixi
Hotel has been improved.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
We are already since 9 years 1-2 per year to guest in the Playa Esmeralda and the development of the hotels along. The hotel is in the last year by large renovation and replacement, in particular the new lobby bar is quite has become great, a major step in the right direction. The service is in all the bars and also in the restaurant was very good. The quality of the drinks has improved significantly. Unfortunately, the quality of the food in comparison to the previous years very deteriorated. Tasted should lead to an improvement of arrival, then the hotel ... would be really perfect for a quiet and relaxing holiday in nice atmosphere. The restaurant has a great terrace. I had rarely such a magnificent view of the pool. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Norbert
A great convenient hotel to Fuerteventura.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We were now the 3 times in the esmeralda, 2001,2012 and now in january for 12 days. The hotel was fully booked. For us the location was fantastically beautiful. Very quiet location. The redesigned lobby with bar was very tastefully decorated and very well adopted by the guests. We could every morning on the terrace, with a great view of the atlantic ocean. For this season, we had good weather, mostly sonig, but of course on fuerte with usually enough wind. One must like it. %singlelinebreak % Our room lay strategically very well, but the balcony is usually not ... to use it, because only in the morning there sun comes. Till now we've always had rooms on the 1st row with terrace, which was earlier better. newly renovated, the room was not. A new flat screen tv and the other blankets, no longer blankets with flat sheet, we found that a convenient. %singlelinebreak % The food was varied, mostly from the quality correct, unfortunately very bland, we had to always pepper. %doublelinebreak % The service staff was very friendly and endeavors the guest contently to place. %singlelinebreak % Always dressed clean, a lot of permanent staff already over the years, thus apparently a good hotel. %doublelinebreak % We will definitely return. Earlier we were 8 times in princess hotels, on fuerte. Unfortunately the beach was very left, so we again for the esmeralda decided. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Brigitte
Always again Playa Esmeralda.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We were for the first time in a h 10 hotel and absolutely loved it! The staff in every area were very friendly and speedy. The rooms at the beachfront side very spacious and tastefully decorated. We had a bit of ways in purchase take around to the pool, restaurant or bar but it was worth it! The room was absolutely in a quiet location. In the town Costa Calma to arrive was a walk from nearly 25 minutes necessary. Along the beach but a nice way, since we constantly the zutraulichen chipmunk and admire feed could. For us, we ... have decided this hotel we can absolutely recommend it and will book it again! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
Close
Rainer
Very good location, directly on the kilometer long beach.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel is located on the kilometer long beach. Food very good and varied. The quality of the food and the selection were better than at the end of 2011 (on our last visit). Wlan unfortunately only in the lobby area. Otherwise, the service was very friendly and service oriented. Costa Calma is beautiful and the shopping possibilities were available nearby (we had a rental car). If we go on this island, we will definitely stay in this hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Schatz
Very nice hotel, great area, nice location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Beautiful clean area with sun loungers, pool, sauna, indoor swimming pool and fitness room (everything which one for the holiday). The pools were very cold. But we are not because of the pools, but because of the sea in the holiday. Very friendly well-trained staff! The food was okay, the buffet was always well stocked. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.7
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Harald
Not in december.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Since we almost only bad weather, we often in the bar area anyway. Here there are many comfortable seating areas, free wi-fi and the bar staff was always very nice. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    5.0
    Other leisure activities available
    5.0
Close
Elke
Relaxed resort with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
We booked the hotel as a very pleasant and quiet felt, a nice place, in order to rest a few days, long walks on the most beautiful beach section of the island. The location of the hotel is rather isolated at end of Costa Calma, but exactly at the beginning of the nauterschutzgebietes and without action, right for us. Who shopping, bars and convenient transport needs, is rather go wrong here. Particularly nice we found the terrace the frühstcken outdoors with gigantic view of the sea, the wüstenartige dünenlandscchaft and the beautiful beach of Sotavento. The food was delicious, always ... rich variety and especially always refilled and attentive organized. The dining room is quite large, but if you a place on the edge of selecting, is also relatively calmly enjoy the food. The rooms are quite large and in good taste and appropriately decorated. Everything in the hotel is very clean and well maintained. We felt very comfortable. The only things, the time, were the very uncomfortable hard mattresses and the fact, that you are in a rather upscale house for the bathrobes, and the safe must be paid, it shouldn't be. Otherwise, we will gladly come back. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
Close
Gerhard
Satisfied.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
We were satisfied; but only, after us instead of only offered room a room according to our wishes have been allocated. Pleasant hotel guests! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
Close
Bettina
Poor service, by bad management.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2013
The service in this hotel no trace. It was right at the beginning of the bellman. At the reception there was no information about the hotel. It meant only: since right is the elevator!. As rooms they refused to give us a double room with a tiny window for natural light to turn, although we booked a juniorsuite with sea view had. Also the 3. room was not suite (no more). The restaurant, is its 4 stars are not worth. Absolute cafeteria atmosphere, through movement on the stone floor no good background noise. Alternative the outdoor terrace, which was really ... nice, unfortunately this was on new year's eve closed, although nice weather was. Why? Because a rule from the director is. Good value for money just not. Do not book all inclusive, then you are a person 2. great! read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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