SENTIDO H10 Playa Esmeralda Hotel(4.5 stars)

C. Punta del Roquito nº2 35627 Costa Calma View on map

Average rating

1,420 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.4
  • Service
    5.0
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    4.9
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428 hotel reviews in Englishsorted by travel date
Christiane & Bernd
Again wonderful holidays
  • Weiterempfohlen
  • Paare
  • Badeferien
  • February 2014
Location and atmosphere is absolutely great. Large rooms, quiet pool area, excellent service and food, extremely long beach area... what else do you need for prefect holidays? Bewertung lesen
  • Zimmer
    6.0

    great with balcony and seaview, excellent bathroom, room was newly renovated, two king size single beds, 2 chairs and table on balcony

  • Gastronomie
    6.0

    daily changing offers, large variety of fish, meat, salats, fruits etc.; you find everything you need; newly renovated bar area is very inviting

  • Service
    6.0

    Very friendly personnell (esp. customer service by Ms Susy Vasquez), as German guests we found that reception personnell speaks german very well, daily room service is very effective

  • Sport und Unterhaltung
    6.0

    very clean pool area, many sunbeds, very quiet atmosphere

  • Hotel
    6.0

    Location and atmosphere is absolutely great. Large rooms, quiet pool area, excellent service and food, extremely long beach area... what else do you need for prefect holidays?

  • Lage und Umgebung
    6.0

    Directly at seaside, beautiful and wide beaches for long walks

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Michael
Recommendable hotel with weaknesses.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Good hotel, suitable for relaxing holiday. The location at the end of the place is not for everyone, but we didn't bother us - on the contrary. The rooms are quite badly soundproofed, in lively neighbors disturb. The dining room is particularly for dinner crowded, partly you had to front of the entrance waiting. Also, there is a considerable noise level - relaxed dining sees other from. It runs the friendly staff the chop! Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.7
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    2.8
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Klaus
Very good beach hotel!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
For a beach holiday the hotel is very good. Very good location with a beautiful beach. From the Fühstücksterrasse you had a beautiful view of the sea. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Wolfgang
Overbooked - chaos with the room assignment.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Each, immediately a room in the booked category is am glad to say. The hotel was clear overbooked. At the reception there were newly arrived guests line, because their allocated rooms not agree. Our 3. room was no vip room in a preferred location, how we had booked it. %singlelinebreak % A small sandy bay with rock was located directly at the hotel. You want to long Sotavento-beach must you several bays with rocks cross, which was not safe and about 20 minutes. %singlelinebreak % Our conclusion: never again! Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    2.8
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    2.5
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    3.0
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Tom
Posting make the big difference!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
Many guests complained about the volume in the hotel and thin walls. Recommendation: book a room in the first beach row! If you want to be on the balcony of the hotel's breakfast want, the from 9:50 a. m. without lines and shoving - maximum good view on the sea! We enjoyed our stay good. If they extremely loud music at the day to and italian language hear, are you in the neighboring hotel H10 tintaja well cared for. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.0
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    4.4
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Trixi
Hotel has been improved.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
We are already since 9 years 1-2 per year to guest in the Playa Esmeralda and the development of the hotels along. The hotel is in the last year by large renovation and replacement, in particular the new lobby bar is quite has become great, a major step in the right direction. The service is in all the bars and also in the restaurant was very good. The quality of the drinks has improved significantly. Unfortunately, the quality of the food in comparison to the previous years very deteriorated. Tasted should lead to an improvement of arrival, then the hotel ... would be really perfect for a quiet and relaxing holiday in nice atmosphere. The restaurant has a great terrace. I had rarely such a magnificent view of the pool. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.6
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Norbert
A great convenient hotel to Fuerteventura.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
We were now the 3 times in the esmeralda, 2001,2012 and now in january for 12 days. The hotel was fully booked. For us the location was fantastically beautiful. Very quiet location. The redesigned lobby with bar was very tastefully decorated and very well adopted by the guests. We could every morning on the terrace, with a great view of the atlantic ocean. For this season, we had good weather, mostly sonig, but of course on fuerte with usually enough wind. One must like it. %singlelinebreak % Our room lay strategically very well, but the balcony is usually not ... to use it, because only in the morning there sun comes. Till now we've always had rooms on the 1st row with terrace, which was earlier better. newly renovated, the room was not. A new flat screen tv and the other blankets, no longer blankets with flat sheet, we found that a convenient. %singlelinebreak % The food was varied, mostly from the quality correct, unfortunately very bland, we had to always pepper. %doublelinebreak % The service staff was very friendly and endeavors the guest contently to place. %singlelinebreak % Always dressed clean, a lot of permanent staff already over the years, thus apparently a good hotel. %doublelinebreak % We will definitely return. Earlier we were 8 times in princess hotels, on fuerte. Unfortunately the beach was very left, so we again for the esmeralda decided. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Brigitte
Always again Playa Esmeralda.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
We were for the first time in a h 10 hotel and absolutely loved it! The staff in every area were very friendly and speedy. The rooms at the beachfront side very spacious and tastefully decorated. We had a bit of ways in purchase take around to the pool, restaurant or bar but it was worth it! The room was absolutely in a quiet location. In the town Costa Calma to arrive was a walk from nearly 25 minutes necessary. Along the beach but a nice way, since we constantly the zutraulichen chipmunk and admire feed could. For us, we ... have decided this hotel we can absolutely recommend it and will book it again! Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Schatz
Very nice hotel, great area, nice location.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
Beautiful clean area with sun loungers, pool, sauna, indoor swimming pool and fitness room (everything which one for the holiday). The pools were very cold. But we are not because of the pools, but because of the sea in the holiday. Very friendly well-trained staff! The food was okay, the buffet was always well stocked. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.8
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    4.7
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Rainer
Very good location, directly on the kilometer long beach.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
The hotel is located on the kilometer long beach. Food very good and varied. The quality of the food and the selection were better than at the end of 2011 (on our last visit). Wlan unfortunately only in the lobby area. Otherwise, the service was very friendly and service oriented. Costa Calma is beautiful and the shopping possibilities were available nearby (we had a rental car). If we go on this island, we will definitely stay in this hotel. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.5
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Elke
Relaxed resort with small drawbacks.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
We booked the hotel as a very pleasant and quiet felt, a nice place, in order to rest a few days, long walks on the most beautiful beach section of the island. The location of the hotel is rather isolated at end of Costa Calma, but exactly at the beginning of the nauterschutzgebietes and without action, right for us. Who shopping, bars and convenient transport needs, is rather go wrong here. Particularly nice we found the terrace the frühstcken outdoors with gigantic view of the sea, the wüstenartige dünenlandscchaft and the beautiful beach of Sotavento. The food was delicious, always ... rich variety and especially always refilled and attentive organized. The dining room is quite large, but if you a place on the edge of selecting, is also relatively calmly enjoy the food. The rooms are quite large and in good taste and appropriately decorated. Everything in the hotel is very clean and well maintained. We felt very comfortable. The only things, the time, were the very uncomfortable hard mattresses and the fact, that you are in a rather upscale house for the bathrobes, and the safe must be paid, it shouldn't be. Otherwise, we will gladly come back. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.7
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.7
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
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Harald
Not in december.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
Since we almost only bad weather, we often in the bar area anyway. Here there are many comfortable seating areas, free wi-fi and the bar staff was always very nice. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    4.7
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Nähe zum Strand
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Gerhard
Satisfied.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
We were satisfied; but only, after us instead of only offered room a room according to our wishes have been allocated. Pleasant hotel guests! Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
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Bettina
Poor service, by bad management.
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • December 2013
The service in this hotel no trace. It was right at the beginning of the bellman. At the reception there was no information about the hotel. It meant only: since right is the elevator!. As rooms they refused to give us a double room with a tiny window for natural light to turn, although we booked a juniorsuite with sea view had. Also the 3. room was not suite (no more). The restaurant, is its 4 stars are not worth. Absolute cafeteria atmosphere, through movement on the stone floor no good background noise. Alternative the outdoor terrace, which was really ... nice, unfortunately this was on new year's eve closed, although nice weather was. Why? Because a rule from the director is. Good value for money just not. Do not book all inclusive, then you are a person 2. great! Bewertung lesen
  • Zimmer
    2.0
    Größe des Badezimmers
    1.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    1.0
    Größe des Zimmers
    1.0
  • Gastronomie
    2.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    2.0
  • Service
    1.8
    Kompetenz (Umgang mit Reklamationen)
    1.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    2.5
    Qualität des Strandes
    2.0
    Zustand und Qualität des Pools
    3.0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    2.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    2.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Christiane Streiß
We have to come home.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
We have been coming here for many years to the esmeralda and had also once again a quiet room. The cleanliness was always perfect and a big praise to the cleaning staff. Reception and the dining room were very nicely renovated, free wireless internet in the lobby! The guest structure is changing from november, in summer more families with children, in winter rather german retirees, therefore somewhat quieter. Bewertung lesen
  • Zimmer
    5.0

    The rooms are very large, clean and well furnished. After 10 years is of course not everything brand new, but it is constantly being renovated and beautified. There were always gardeners at work, it was swept, cleaned, painted etc. There is tv with international channels, hair dryer in the bathroom, bidet, nontransparent curtain at the window, large furnished terrace. In the bathroom was a small lamp side, the next day was a craftsman and the bulb changed without our help, probably the maid that leads! This is a great...

  • Gastronomie
    6.0

    The restaurantchefin greets guests personally and also otherwise attentive to all needs and desires of the guests. The quality of the food is good, as well as organization and cleanliness of the restaurants. The plates were cleared away immediately and the terrace one has certainly the most beautiful view over the sea, the you at the Costa Calma can...

  • Service
    6.0

    Very positive is the staff to say, always friendly, also with so much stress for example at the reception or at the lobby bar. Here special thanks to flavia and menthe and the restaurantchefin, you feel, at home.

  • Sport und Unterhaltung
    6.0

    The pool is very clean and you can wonderfully in a quiet atmosphere swim laps, beach chairs were always free and plentiful, the hotel gave much attention to. The beach is the best, the we know, very long and fine sand. In november you can parasailing quiet walks on the beach and the sea is also still warm...

  • Hotel
    5.0

    We have been coming here for many years to the esmeralda and had also once again a quiet room. The cleanliness was always perfect and a big praise to the cleaning staff. Reception and the dining room were very nicely renovated, free wireless internet in the lobby! The guest structure is changing from november, in summer more families with children, in winter rather german retirees, therefore somewhat quieter.

  • Lage und Umgebung
    5.0

    The location is perfect, the most beautiful beach of the island,Playa barrack, is within walking distance, as well as for shopping on the Costa Calma. You need here actually don't have a rental car. One hears neither disturbing traffic or planes or loud discos, the hotel is suitable for those seeking peace.

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Cornelia
Seen once, and that was also enough.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
The hotel itself is not bad, but the service is very unfriendly. Only two ladies in the restaurant and young man were very polite and attentive otherwise one has rather the feeling which one for its presence and that you want to order have to apologise. Started already all at the check in. You will be fallen processed and a smile does not give it. There you are looking forward to the holiday and then you will just so 'welcomes'. You are only the formal and the money is important and, of course, also cost everything as safe or towels ... extra. The room was okay, big enough and nice but the mattresses were as hard as a rock! As you can sit right on the floor to sleep. Unfortunately we had during the entire stay small ants in our room. Not so beautifully! The pool is nice to look at, but ass cold as it is not heated! For november not cheap which i very unfortunate finds. We had ' only half board (which was completely enough), but i would not recommend it before 19,30 to eat out. From 18,00 was for a good rate literally a battle at the buffet almost as if the next day nothing more to eat would give. Frightening, but if you came later it can be almost cozy food. However, without consideration for the guests from 20,45 everything from the terrace cleared away. After-dinner cozy sit there is not! Bewertung lesen
  • Zimmer
    4.0

    The room was nice and big and the balcony was big enough. However, the 'double bed' from two together pushed single beds... Not at all good and the mattresses were hard as stone! With each night is a the back more and more painful. From relaxing good sleep is not to speak.

  • Gastronomie
    4.0

    The food was ok (buffet stop) but there was always fresh meat or freshly prepared fish, also with the breakfast one could be served the scrambled eggs freshly prepared. There was always enough of everything and it was constantly refilled. Unfortunately, some dishes were already often cold (through the bellhops) But you have to not go hungry

  • Service
    1.0

    Service is up to a few exceptions an absolute disaster! In the afternoon on the bar terrace to sit to get something to drink to order... We would still sit outside and wait for the waiter. There was nothing going on and there is no one to ask, whether one something to drink would like, no one must enter and order! The front desk staff is except for the young man not very friendly.

  • Sport und Unterhaltung
    1.0

    The fitness room is rather ridiculous, but at least have a (without air conditioning!) The actually beautiful pool was only to look at because the water was very cold. The we were very upset! The beach section in front of the hotel should of normal people be avoided. All clothing! And only older people and nobody can see. Disgusting

  • Hotel
    3.0

    The hotel itself is not bad, but the service is very unfriendly. Only two ladies in the restaurant and young man were very polite and attentive otherwise one has rather the feeling which one for its presence and that you want to order have to apologise. Started already all at the check in. You will be fallen processed and a smile does not give it. There you are looking forward to the holiday and then you will just so 'welcomes'... You are only the formal and the money is important and, of course, also cost everything as safe or towels extra... The room was okay, big enough and nice but the mattresses were as hard as a rock! As you can sit right on the floor to sleep. Unfortunately we had during the entire stay small ants in our room... Not so beautifully! The pool is nice to look at, but ass cold as it is not heated! For november not cheap which i very unfortunate finds. We had ' only half board (which was completely enough), but i would not recommend it before 19,30 to eat out. From 18,00 was for a good rate literally a battle at the buffet almost as if the next day nothing more to eat would give. Frightening, but if you came later it can be almost cozy food. However, without consideration for the guests from 20,45 everything from the terrace cleared away. After-dinner cozy sit there is not!

  • Lage und Umgebung
    3.0

    We had a rental car and therefore it was from the airport about 50 minutes' drive. The hotel is located on the edge of town and you have a rental car better cared for. Nightlife does not actually exist in Costa Calma and we wanted not even party and really go out, but only outside of the hotels comfortably which drink. There is also a good restaurant (galeria) if you wanted to eat out.

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Bernd
Hotel good - food very simple - pool very cold.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
We had a room with direct beach view, the front of the hotel. Rooms and the cleanness were ok With all inclusive was not wireless internet included which was only in the lobby was not. Bewertung lesen
  • Zimmer
    5.0

    Rooms were from the size ok. There was a kettle in the room, with instantkaffeepulver and different tea bags. We didn't need air-conditioning. The balcony was about 12 square meter largely and you could watch the bad weather in Germany look at. We had us over telephone wake-up worked well. Safe unfortunately only against fee!

  • Gastronomie
    3.0

    There was a main restaurant with terrace, a pool bar in the lobby and a bar in the entrance area, which compared to other hotels is a plus, it is not like a department store. We stayed in 3. hotel on fuerte, but the food was the simplest. In two weeks not once salmon for breakfast. Lunch blumenkohlgemüse and other vegetables, the there the next morning for breakfast again. It was often not refilled, for example, fresh meat, also it was always the same and not enough seasoning. The food at the pool bar was even easier than in the main restaurant, compared to other hotels, the essential were cheaper. The food was the price-performance ratio was not in order. I do not say, that the food is bad, but if one other hotel as comparison has... It was missing the variety!

  • Service
    4.0

    In the large were many very friendly, only at the pool bar there was a woman and a man, probably do not know which one for a trip paid. Very rude! Unfortunately change the waiter the sites by, therefore served us at other places of the hotels just as rude. The rooms were cleaned every day and the staff at the important bodies spoke perfect german. Which was noticeable to me, the very many vacationers is about their rooms complained and then changed.

  • Sport und Unterhaltung
    3.0

    Entertainment is always a matter of taste, i would like to Volleyball played, was not to my liking... The beach chairs at the pool were finally good, not this old beach chairs where you can lie on it and the headboard is the same with high, there were also enough umbrellas. Why build all hotels so large pools and no one goes purely, because it is so cold, that you got a cold, i did not understand. If the day three to four eisenbereifte two lanes, but it was a lot. The comments you could imagine. The sea was considerably warmer, so down to the sea, where the couches per piece 4 Euro costs.

  • Hotel
    5.0

    We had a room with direct beach view, the front of the hotel. Rooms and the cleanness were ok With all inclusive was not wireless internet included which was only in the lobby was not.

  • Lage und Umgebung
    3.0

    To the beach it was about 200 meter in the hotel there was the one or the other store, at nachbarhot r2 about 300m) the selection was better. Opposite the hotel there was a spanish restaurant, where i witnessed many locals could tell. Unfortunately it is the next bus stop a half hour walk, we didn't mind, other was too far. As to the actual main street where the shops are.

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Martin
Hotel with the best location to the beaches in the south.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • November 2013
Large hotel with over 300 beds on the edge of the village Costa Calma. Very attractive architecture, in november almost exclusively german retirees 70 + at the hotel. The all-inclusive offer is recommended, because it is easy. Big plus is the terrace with view to the large lagoon in the south. No disturbing neighboring hotel the view bar. With caution to enjoy the tile floors in the area after the early in the morning cleaning, a slide area. Bewertung lesen
  • Zimmer
    5.0

    We had a room in the first row to the sea with very beautiful view and quiet. Very good beds with thin comforter instead of the otherwise in Spain usual blankets and multilayer sheets. The tv reception was poor, but didn't need to be in all of the rooms are.

  • Gastronomie
    5.0

    The offer in the morning, at noon and in the evening was ok. For breakfast there was even fresh juices. If you went to eat later you got everywhere a table. Only at peak times it was hectic, loud and fully. We then went to the glasses from. Freshly cooked fish limited to the obligatory pangasius and other easy to konsumierende fish filets. If you liked fish food wants must it outside the hotels. The coffee comes unfortunately only from the machines and tasted accordingly. There was every day Paella in different variations which was very good. The fruit selection was plentiful.

  • Service
    5.0

    Like everywhere there was friendly and rather unmotivated staff. In the whole however in order.

  • Sport und Unterhaltung
    6.0

    The pool is large and well laid out. Unfortunately there is no treppeneinstieg, but only ladders. The evening entertainment took place in the disco, but we didn't visit, because it smelled musty and was very uncomfortable. It is the bar in the lobby again, with a wonderful terrace. The circa 200 meters wide beautiful beach in front of the hotel, the by rocks limited is, was half clothing elderly people, but the borders is not so exactly, one already times to the half way to the hotel naked fell. This is apparently on fuerte in addition!

  • Hotel
    5.0

    Large hotel with over 300 beds on the edge of the village Costa Calma. Very attractive architecture, in november almost exclusively german retirees 70 + at the hotel. The all-inclusive offer is recommended, because it is easy. Big plus is the terrace with view to the large lagoon in the south. No disturbing neighboring hotel the view bar. With caution to enjoy the tile floors in the area after the early in the morning cleaning, a slide area.

  • Lage und Umgebung
    6.0

    The beach in front of the hotel is through a beautiful partially paved way easy to reach. In the town is a bit further away and unfortunately there is no continuous promenade along the sea there. One runs unpleasant between the hotels on side streets. The offer in Costa Calma is rather poor and not worth mentioning. At the beach there is in front of the hotel a nice beach bar. The extensive and great beaches in the south are some rocks interrupted very well to foot to reach. Until the lagoon of Sotavento with the famous windsurfstation leads also a sandy runway leading above the beach in about 20 minutes.

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Harry
You should expect a little more.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
We were already often in this Playa Esmeralda, not so much because of the hotel itself, but, because we like the location. The hotel is very popular for guests in the pensionable age. Also some families with small children one sees. Now is much in the hotel, especially the lobby and the restaurant. In our words not very good. Wi-fi in the lobby and at the pool bar is still free, but it is open. (not encrypted). With few exceptions, everything worked without any problem. Partly surrounds the hotel with a higher claim, it is a 'Sentido' hotel. There are ... approaches in this direction, but many of the promises we missed. Unfortunately, the picture through the behavior of many guests a bit troubled. For 'demanding' guests promises 'Sentido'. By reviewer was happy with and unruly behavior striking groups disturb the picture. There are many regular guests. You know, and the protection of the group, you can even noticed. For we do not just the will of the management on a certain level and unnecessary noise to avoid or prevent. (for example Tennis around 8:00 a. m. right next to the rooms). Many even created rules remain here waste. From november is the but it was a little bit better. It is quiet and peaceful. Bewertung lesen
  • Zimmer
    6.0

    Many rooms facing the sea, in a new, higher category have been classified. Overall the rooms are now all renovated, in good condition and tastefully decorated. Everything worked here impeccable. There are many german channels on a flat screen tv. The room service was good.

  • Gastronomie
    4.0

    The quality of the food was overall very satisfactory. Even in the 3. week not all food repeated, of the side dishes apart. The soups were however in comparison to before very monotonous it. That the coffee at the machines yourself must is often been criticised. We did the but as a large advantage in felt. Large selection of coffees, always nice and hot and no wait for the waiters. Now there is a new very sumptuously equipped fruit and juice bar and a life- backstation. Smaller flaws would be easy or to improve, but it worries nobody about. The chips are still as mushy as in previous years, and hot plate gives it by chance, if you have just in the dishwasher being overstocked. A downer however, there are, and the reduces the level of the restaurants considerably. It is usually crowded, and it is like a tables and accordingly loud it was. Not a few guests come to dinner with schlappershirt and flip-flops. A rest do the many screaming toddlers, the around the tables race, with the hands the meals on the buffet believe, the food spillage and with the shoes on the upholstered chairs are available. Anti-authoritarian education lets greet. From november is the better. Now and again, there are queues at the restaurant entrance. After the renovation of the restaurants is the last remaining cosy ambience lost. Our impression now, a mixture of indoor swimming pool and IKEA. Giftgrüne tiles everywhere, the former rustic upholstered chairs at bare bistro-style tables. Nothing fits more to each other. You know the previous condition, you could say, well, is bright it has become. A compliment to the service staff in the restaurant. Only because of this, and the food there is still 4*

  • Service
    4.0

    The hotel is located at the end of the village. The center, it is quite far away, but we didn't mind. The extensive beaches to the south are more important to us. Service: The staff are, in my opinion, very friendly and attentive. Many speak german at the front desk. Zimmerreservierungswünsche are not very seriously. Everyone gets a, always the same, answer. Also, if the desire is unrealistic. So we delivered. We have many complaints received. But you can easily change, if something was empty. The front desk is not the, what is promised. The bags will be delivered to the room, it would appear on request. An improvement on the suggestion we didn't know.

  • Sport und Unterhaltung
    3.0

    In relation to the number of guests is the pool area not straight sumptuous and only from mid-september is easily free beach chairs. Reserve is emphatically so prohibited, but only on paper. Towels were against a deposit free of charge. Dance music in the lobby there was not more, on the one hand a shame, but the volume has already all tourists were sent away. Now you can stay there, and for a free space you have in the evening often find. From the opening time, grating loud music from the speakers, in the restaurant, don't mind more than it benefits. On the paper reads that :... In the lobby with a special for our hotel composed Sentido music and to relax to. For fitness there is sauna, enough good equipment and also a small indoor pool, which because of the many screeching children but hardly is available. The entertainment was rather discreet and unobtrusive. Only water polo at the pool was from the guests because of the related noise disturbing and superfluous. God praise were rarely participants. In the disco there were often shows or live music. Overall, the volume of the performances exorbitant. Accordingly few visitors are there. Missing here too the sensitive to the guest structure. Important to know: the disco is very inconvenient to neighboring rooms. The doors to the free is always open and all evil one has before further inviting chairs set up. Noisy guests until far after midnight are the result. Not the hit for the residents, the keep the windows open at night would. 'pure pur' as 'Sentido' promises, is the often not.

  • Hotel
    4.0

    We were already often in this Playa Esmeralda, not so much because of the hotel itself, but, because we like the location. The hotel is very popular for guests in the pensionable age. Also some families with small children one sees. Now is much in the hotel, especially the lobby and the restaurant. In our words not very good. Wi-fi in the lobby and at the pool bar is still free, but it is open. (not encrypted). With few exceptions, everything worked without any problem. Partly surrounds the hotel with a higher claim, it is a 'Sentido' hotel. There are approaches in this direction, but many of the promises we missed. Unfortunately, the picture through the behavior of many guests a bit troubled. For 'demanding' guests promises 'Sentido'. By reviewer was happy with and unruly behavior striking groups disturb the picture. There are many regular guests. You know, and the protection of the group, you can even noticed. For we do not just the will of the management on a certain level and unnecessary noise to avoid or prevent. (for example Tennis around 8:00 a. m. right next to the rooms). Many even created rules remain here waste. From november is the but it was a little bit better. It is quiet and peaceful.

  • Lage und Umgebung
    6.0

    The hotel is located at the end of the village. The center, it is quite far away, but we didn't mind. The extensive beaches to the south are more important to us.

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Ernst
Very nice, relaxing beach holiday
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2013
Very nice hotel with an appealing architecture Was freshly renovated. The rooms are big enough and Very clean. Bewertung lesen
  • Zimmer
    6.0

    We had a nice room with sea view

  • Gastronomie
    6.0

    We had half board which was enough The food was very good - large selection at the buffet, also Were fish steaks-pasta freshly prepared Also at the breakfast selection even with freshly squeezed juices, on the terrace of the restaurant one had a beautiful view of the sea

  • Service
    5.0

    The rooms are very clean A majority of the staff speaks german

  • Sport und Unterhaltung
    5.0

    Beautiful area with a large pool, lounge chairs are sufficiently Available

  • Hotel
    6.0

    Very nice hotel with an appealing architecture Was freshly renovated. The rooms are big enough and Very clean.

  • Lage und Umgebung
    6.0

    The location of the hotel is very good, it is the last hotel in costa calma, it is easy to get from the beautiful sandy beach Quiet location - ideal for a relaxing holiday

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