Hotel Galle Face(4 stars)

2 Galle road, Colombo Show map

Average rating

27 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.4
  • Service
    4.2
  • Location
    5.1
  • Food and Drinks
    5.0
  • Sport & entertain
    5.1
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8 hotel reviews in Englishsorted by travel date
Martin
First impression well, 2 not more
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2012
It is the 2. hotel which in Colombo built (circa 1860). Of 'outside' a fantastic sight. Spacious lobby everywhere carpet made for. For wi-fi you have to pay. read more
  • Room
    2.0

    On the first glance ok. However when taking a look at not anymore. For 5 stars and not cheap you can actually european standard, this was not the case. Old furniture, 2 lagieges toilet paper, setting of the water for showering was a real challenge, water ran also very bad from - footbath when showering included, the hair dryer was a joke ( with long hair there would hrs ), the safe was neither on the wall a piece of furniture fastened (could easily so carried out can be ), air conditioning was available- however very noisy, mini bar- was especially at night if you wanted to sleep kühlgeräusche of itself. The view of the water was great and as room clean.

  • Gastronomy
    0
  • Service
    4.0

    Quick reaction to complaints, whereas real problem not been resolved. Window fell almost the entire framework out. So not very safe.

  • Sport & Entertainment
    0
  • Hotel
    2.0

    It is the 2. hotel which in Colombo built (circa 1860). Of 'outside' a fantastic sight. Spacious lobby everywhere carpet made for. For wi-fi you have to pay.

  • Location
    6.0

    Right at the waterfront and galle face (where evenings always what is going on) located. Colombo has little worth seeing, therefore we recommend only 1-2 nights.

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Jens
Old times without style
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2012
my wife and I made a Hochzeitsrundreise on Sri Lanka and wanted this so much praised hotel as particularly beautiful Prelude, as well as the endpoint our trip test. Since then but only one night was, we very late arrived and early again drove, I can many points comment. Only so much: at first glance the hotel very impressive and one feels the old colonial in the airy and attractive (half open ) breakfast room. In the much too small, unloving with old 08/15-furniture equipped room lose this impression already again. That it was clean and warm water in the ... bathroom available are, is the only really positive, what I can mention. For the high price in no way adequate. The staff: extremely unfriendly and absolutely rude. As I from staff, uS kindly our room showed, converted three US $gave, twisted it face and said: 'small!'. (little!) I have never experienced. On the next day he put before, our suitcase to dare to wear and referred to other service forces, then not arrived. But also at the front desk we were( friendly, refined, normal dressed) very rude and rather patronized. A flu prevented then, that we the hotel again had. Honestly-we weren't really sad about. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Marion
Legendary with flair and weaknesses
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • January 2012
The hotel has 2 sides. The classic wing and the Regency wing. Initially I was in the classic wing-that is not renovated wing: window castle not, safe was broken, the furniture was very old and run down. Room was large, bathroom very old. Price-performance not okay. I traded the room, since additional a lot noise from weddings existed. Then the Regency wing relocated. New rooms, top condition, small, but really nice (usually more expensive). Tip: no choice sea view take. Rooms go for all bars, pool, etc. out, therefore a lot noise Backdrop. One sits anyway outside and in the ... night one sees the sea anyway not and need more peace to sleep. All in all beautiful hotel in top location with great dining. A bit more expensive but recommendable nonetheless. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Stephanie
Charming Colonial Style hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
The Galle Face hotel is the nicest and best hotel in Colombo. The wonderful colonial style falls especially and the friendliness the staff. the hotel is very clean and it is everywhere for cleanliness and Order taken care of. I would every time again for the Galle face and you get short-term and/or directly in front of Location always a great room for cheap prices. the guests are international. Also many locals, or Indian guests have during our travels spend much time there. Equally a Singhalesische wedding in the hotel celebrated. Also among the locals seems the Galle Face the ... best address to be. Simply again at any time! read more
  • Room
    6.0

    Was so far every one of the rooms in Galle Face hotel booked in perfect Condition. every room is big enough and with beautiful Kolonialmöbeln equipped. also there is a TV. the beds are comfortable. everything is clean and pleasant. There is a mini bar and water, coffee, etc. free. In the suites, there is also bathrobes available and the rooms are of course bigger and more luxurious. But as mentioned, in this hotel worth it a normal room to take. In the bathroom are also a hair dryer and various toiletries available.

  • Gastronomy
    6.0

    the restaurant the Galle Face hotel is very good. You can also very nice the evenings with a glass of wine with a magnificent view on the sea. the service in the restaurant is excellent. All are very friendly, for Sri Lanka even relatively quickly. quality a drink and food was of high quality. On a tip rejoiceth everyone and the speedy Guys deserved it.

  • Service
    6.0

    the hotel staff is more than friendly. Each greets a. Very attentive, everyone speaks good English. the room is cleaned daily and bathroom Article anytime again refilled, exactly like the towels, Slippers from Terry and of course, coffee, Tea and water, you get free.

  • Sport & Entertainment
    6.0

    Almost the most beautiful at the hotel is the wonderful sea water pool with direct View of the Indian Ocean. the pool is never crowded. Most of the beach chairs are always available and so you can sit out on the beautiful veranda quickly beautiful Spot find, with a view of the sea and the beautiful pool in the back. Also there fulfilled all expectations. At of the kids Bar one gets what your heart desires, coffee, juices, beer, snacks, etc., of course, also everything brought to your beach chair. by the pool are also towels spent, showers and changing rooms are also, of course. available. Perhaps a chipmunk past and feed. the pool moreover, even when it rained a day. definitely times in monsoon rain into the water jump... The SPA and the floating tank also worth a visit.

  • Hotel
    6.0

    The Galle Face hotel is the nicest and best hotel in Colombo. The wonderful colonial style falls especially and the friendliness the staff. the hotel is very clean and it is everywhere for cleanliness and Order taken care of. I would every time again for the Galle face and you get short-term and/or directly in front of Location always a great room for cheap prices. the guests are international. Also many locals, or Indian guests have during our travels spend much time there. Equally a Singhalesische wedding in the hotel celebrated. Also among the locals seems the Galle Face the best address to be. Simply again at any time!

  • Location
    6.0

    the hotel is directly at the beach, as well as in the so-called City Center. From there one has on foot, by taxi or small trains the best starting point to the sights of interest to look at or the city on own fist to explore. The small trains Driver at the hotel take of the double prices. Here definitely action, not continue, the next Driver comes!

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Karlheinz
Much flair for little money
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2011
A hotel with lots of flair from the colonial period. Definitely on the terrace a tea. Very Competent and friendly staff. International guests. The visit is a must. The hotel was relatively central location, for shopping you need only a few minutes with the Tuk-Tuk. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karin
Nice hotel without charm
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • March 2011
Well Known hotel from the colonial period. One has the impression, however, that all of us in this hotel on the old profile and the current for guests feel as sufficient service. If you have a room in the new wing has booked, is available at the reception of the first pointed out, that one to the other reception must. Where this is, first on demand. How does one know, that it at the rear a further reception?! It is also not noted, where it serves breakfast, or the breakfast buffet is similar to the very good and varied. On ... the sun terrace is the staff easily overstrained. It takes a very long time, until you get something to drink. I had a room with a connecting door. This was so thin, that I complete my neighbours can dialogues play. All in all a nice hotel with little charm. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Bernd
An excellent hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2011
Contrary to reviews our room was in the new part in recently remodeled shape. The situation is unique to the only beach From Colombo city and quiet. The city center is within walking distance to the promenade on. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Beate
For a suite, I expect a lot more archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2009
We had to our backpacking holiday '-a suite for 205 $Galle Face in the reserved. Big disappointment: the bathroom was without a window, the shower curtain was moldy, the bathtub/shower was it none rusty. From the air conditioning grew black mushrooms. The drapes smelled, and had long been no cleaning more. Also the mattress and the sheets smelled strongly musty so. And used soap of a predecessor would I actually also not! After long hours of discussions with the various receptions (it are 2) assigned us another room. Here everything was as should it be. The price difference was refunded ... us not to room is a suite. The staff was as described in other reviews, very low-key almost invisible. Also at breakfast in the morning. What annoying was: we were great three nights at the Galle face and each evening was a mega high time-noise from the courtyard-to the our room was, until the early hours. So not forget. Summary: in this price range it are better hotels. The evening buffet at the sea can I really recommend! read more
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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