Hotel Iberostar Safira Palms(4 stars)

route touristique lella meriem 4173 Hessi Jerbi , Zarzis Show map
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Average rating

4.7/6

455 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.8
  • Service
    5.1
  • Location
    3.9
  • Food and Drinks
    4.7
  • Sport & entertain
    4.9
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187 hotel reviews in Englishsorted by travel date
Manfred
Hotel Iberostar Safira Palms

  • 2.7 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
Approximately 300 rooms - plant in a u-shape around the outdoor swimming pool with palm tree garden Lighting in the entire hotel (reception, bar, restaurant etc.) Extremely poor, except for the long corridors. By motion sensor-only on beginning and the end the approximately 20 meters long corridors controlled (who the had bad luck). Wlan with 7 td/half hour outrageously expensive. Half board simply and a little varied. Guests were west-european/local/african. Sports team read more
  • Room
    3.0

    Decor simple and functional with a fridge no mini-bar. Furniture from strohgeflechtsdeko. Air conditioning/heating functioned in the winter. Cleanliness: constant damp distribute particles of dirt on the whole room (here today, morning). Vacuum cleaner are apparently unknown nature of another star. Used towels were changed daily.

  • Gastronomy
    3.0

    In december 2012: a restaurant and one bar open. The quality of the dishes in simple terms, partly 'local, partly european overcooked' and bland (as mensässen from the 60. years). Cats were from the restaurant shoos away. Dinner: if sports team and other locals as guests were present, was mostly no food (self-service) refilled. Standard price for not alcoholic beverages: 2,1 td (glass Cola 0,15 milliliter or 1l of water)

  • Service
    2.0

    Reception/front desk mostly unfriendly, because overtired and uninterested. Restaurant staff mostly friendly and helpful (lives and reacts mostly from/to tip). Restaurant boss prevents no only the constant handytelefonate. Entertainers in december 2012 mostly with themselves. Room cleaning very different, often only in the afternoon. A complaining book is unknown. Technical defects in the room were dealt with immediately. Complaints about smoking and cell phone masts (special. In the restaurant in the morning) consistently ignored. It is almost everywhere smoked, therefore not child-friendly. Cell phones nerves anyway, not only on vacation.

  • Sport & Entertainment
    3.0

    Activities found in december 2012 not take place. External pool ungeheizt-maximum 16° celsius Children's pool-overflow broken and not secured. Indoor pool heated, mostly 28° celsius-, but small. The majority of the guests ignore the previous showers. Beach chairs at the outdoor pool and beach rather dirty. Umbrellas straw/wooden rod and not adjustable. Four showers by the pool a bit poor. Pool bar from 10 o'clock until 17 o'clock (winter) open. Badelakenausgabe at the outdoor swimming pool at 13 o'clock an intractable problem: only chip at the front desk get (20 td deposit)-then the end of the lunch time to wait (takes until 15 o'clock) and then until sunset/winter (16 hours) the sun 'enjoy' (foret i can myself). For the lunch from the staff gladly and with passion the bestuhlungen of the pool bar deleted.

  • Hotel
    3.0

    Approximately 300 rooms - plant in a u-shape around the outdoor swimming pool with palm tree garden Lighting in the entire hotel (reception, bar, restaurant etc.) Extremely poor, except for the long corridors. By motion sensor-only on beginning and the end the approximately 20 meters long corridors controlled (who the had bad luck). Wlan with 7 td/half hour outrageously expensive. Half board simply and a little varied. Guests were west-european/local/african. Sports team

  • Location
    2.0

    Direct beach location (a lot of trash/reef offshore which you had seaweed) Airport shuttle depending on guest appearance between 70 (way) and 60 minutes (transfers) from / to the airport. Shopping, night life, desk (except through the travel agency) and restaurants nearby = none (next village = sangho-about 2 kilometer) Hotel lies rather apart; zarzis (next larger city) is about 12 kilometers away. Taxi price there per route 6 td. There is worth more than the friday market. Tip: trips with taxis are always cheaper (drivers speak mostly a little german or english, arabic and french anyway)-but the price mind.

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Marina
Sunny, but wütener vacation of 3 weeks all-inclusive

  • 4.0 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2012
Hotel Iberostar saphira palms -4 stars universe inclusive zarzis in Tunisia from 15-12-2012 until 05,01. 2012 Location: on a dirty rocky beach and far away from the shopping centre Plant outside: unfortunately only satisfactory, because the mini golf very rundown So that you hardly to play could because of paint and deep holes in the field Boccaanlage much too uneven for playing Beach chairs were without cushions and each 2. liege worn out Terrace outside: it was large enough but little people only three tables available and about 12 chairs The unfortunately in the three weeks we were there ... never cleaned So that one constantly dirty clothes got and on the dirty tables hardly something to drink to Places like. Sad but unfortunately was Restaurant: was poor in the decor but acceptable Food was very bad since you always only from the bone food i give times an example Chicken only so small as if you have a dog feed you had to the meat the bones first And just so small as for dogs portioned we had all-inclusive and there was only rice, fries or Mashed potatoes to choose from the fish there was was often burned or with very much bones If one something warm to eat wanted you had to find there lots of dishes also partly lukewarm or cold so i Constantly sotbrennen had or even diarrhea of which the pizza was afternoons and evenings cold. So if you a piece of Meat also quiet beef for Tunisia usual to cut to have wanted as a Schnitzel for example This was not at all, but only from the bone abpulen There were warm containers for milk but the milk was still often only lukewarm or even coldly, because you probably the Thermostad set incorrectly had. It was so for example opening hours of the restaurant according to reception at 6:30 o'clock but if one then at 7:30 o'clock was often not Open or not prepared like for instance rolls or eierpfannekuchen the cheese on the plates was not good To look at as it dried edges had he would already two days not at all to be renovated. Bottom line that means still long Not if only 40 guests in the hotel are then you in all-inclusive treated the food as would be the hotel to poor little Reasonable setting. You can still have more choice than we found there, i have often 4 stars hotels Visited and was over this Hotel Iberostar saphira palms very dissapointed what to food. Lobby: it was on the floor was cleaned daily however the tables were often dirty and as all-inclusive customer was not Very good service which also was not so bad if you avail itself had but the waiters came only The tables where just paid cash for halbpansiongäste and ran on the tables where all inclusive customers sat just often Past without a of which was increasing, although all-inclusive customer also paid in advance, this is also a great shame the Something like that in a 4 star hotel has to happen. Reception were very nice and were willing to help also had good german language skills Corridors to the rooms: very strongly soiled carpets also very strong run down carpets which you can only perhaps in the basement interpret Would. In the three weeks i have seen no the time the carpets vacuumed. They were also very damaged. Although the hotel since 2008 ready was saw the carpets than would the hotel already 20-years-old his. Rooms: were so far completely reasonable only the cleaning was not perfect, as it only the toilets were cleaned but unfortunately hardly times Floor mopping. Often became also the toilet paper and shower gel forget so that one extra to the front desk to run had. In the bathroom was also there where you the towels arranged everything badly rusted. The trash cans were not emptied daily. The shower Also in the three weeks i was there be fixed but that was dealt with immediately. Recommendation Hotel Iberostar saphira palms-no as there were too many grawierende defects are What in the very good hotel was that was the entertainment and with the name Sami the mediator travel horse rides, horse drawn carriage ride and so on. Because the Entertainment was always ready for a fun and with us in the evening at the table to chat. Sami the travel agent was very good German and also for the excursions everything was explained very well he was also very helpful. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Holger
Gladly anytime again

  • 4.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
All in all a super vacation. Entertainment was great and there was everything! Who looks for and wanted to find something, finds also something to complain about! For example the hallway carpets, sleep there? No! For a little tip are all friendly and helpful. My son was in the bathroom and the door was not on, at the front desk gesagt, came directly someone, the castle constructed and a new installed and after 10 minutes it was outside again. One still at the end, if you are a beach has, it's probably time that a little sand in the pool ... is. But enough possibilities these washed, you have to use it! read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Anna
Great swimming vacation with small mistakes

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
It was a great swimming vacation with a high motivated animation and very pleasant staff, however the hotel is altogether in need of renovation. The food was very good, varied and lovingly arranged. The beach and the pool were clean, would have been good beach chair mattresses. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Andreas & Marion
Not worth 4 stars, beach a stony compost

  • 3.6 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Short & about: the beach is/ was under all sow! We did not want pool, but beach vacation make, that means I expect a clean beach with reasonably good, move-friendly loungers. The exact opposite was the case! The seaweed lag as a 'wall' with the amount of£ 1 meter about 2/3 of the entire beach. Fom the rocks and cliffs along the so-called beach-> will entspr. Pictures upload, I want not at all begin! Crazy! You deserve the feet lacerate, as well as for children very questionable! For this reason was of course the pool feast in kinderhand, which basically ... nothing bad is, because the bore themselves of course to death, as with jet skiing, banana boat and so on of course was also nothing-> end of the season! Then the loungers, I have something so terrible & saggy not yet seen-> pictures! To the restaurant, who cats on the table and it being pleasant, if you for the food accosted is, a chargeable ' beduinenessen ' to make. One insjnl-no friendly. At the next evening the same game again, but this time (also for the food) is a 2 page questionnaire. I said 'not' and showed on my plate. 15 minutes later the guy again and asked, whether we the questionnaire already have. We have the note discarded. The more the tables cared. Well! As a positive I would like our waiter walid mention, he was from the service terms the only saving grace! When he was, were also no cats the food on the table, because it the only was, the always on the race was. The air conditioning on the grounds' end of the season' also disabled. And the safe for approximately € on the day of. The questons you could give, because it is anyway not stuck. Good, or? I could continue, but I think, everyone has understood, what I would say-)! The first and absolutely the last time! We were last year at the same time in Djerba, however. Exactly, in another hotel and you of course with the same expectations again is go somewhere clear, therefore the disappointment was the bigger! Sentido-> top! Iberostar -> flop! Unfortunately! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Helga
A good, nice hotel, ideal for rest. Vacation.

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
Were pleasantly surprised, felt comfortable. Especially good was the entertainment group ( super) the tried very hard and always good mood. The furnishing of the rooms in tv is not completely modern anymore. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Horst
Nice hotel - gladly again!

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Gladly this hotel we will again-you know, that it off the beaten track and that the hotel is already a bit older. However should the carpets in the hallways D R in G e n d be replaced! A small downside is the nächstliche show from 9:30 A. M. to currently 1 hours! Noisy it is not. For sensitive would therefore a room to the land side recommendable! But apart from that everything super! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Denise
Hotel actually okay. However the food yuck... :-(

  • 3.9 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • October 2012
In all-inclusive I expect definitely more! Food has no taste, always the same, unpleasant arranged, essaal is dark and uncomfortable and the staff are either very friendly. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Thomas
Not super great, but we liked it

  • 4.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
It is for sure that this outdated hotel and you should and that time reasonable bring or replace. With the sandy beach we should on this or that rock set. We have also always a place and sun loungers, and the in spite of the, from our northern neighbors thereto, loungers-reserve group! For us was the child friendliness of the staff and of the animation team crucial. If the expectations so the paid price are, I can this hotel recommend. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Peter
Never more Iberostar.

  • 3.7 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • October 2012
... This hotel i will never again visit. It has no 4 star rating. As i for 20 years (several times every year) to Tunisia fly i know what i am talking about. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Alex
Hotel for beach holidays without greater expectations

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
A small, beautiful hotel. Beautiful wellness area and pool. Evening entertainment no large level. Little quiet Office spaces in the open in the evening. Tables and chairs the outside plastic, inappropriate to a four-star hotel. Good food, but few peppered. Recommendable, to a week on the beach to relax. Very friendly staff. Unobtrusive and friendly Traders. All speak very good German. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Wilhelm
Review

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
A well an ageing hotel with really good characteristics. A great team, a delicious kitchen, very close at the sandy beach ( with some rocks), entertainers with very good will, with dedication and great ideas, friendly nice, helpful staff, good foreign languages skills in french, German, English. Of course arabic. For 4 stars in the country category for certain oK, for fine expectations unfortunately not. This we had not and felt comfortable. You have to always keep in mind, that it is Tunisia acts, kat. 4, and always at the remember should, which one at home lives, and has. The ... efforts of the team can now nothing on skeletal structure of the hotel change. Here is the operator asked. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Heike
Great holiday... Again and again, pure relaxation

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is ok, friendly staff, have only one thing to complain about... Access to the water is very rocky, for relaxation it is very nice, neatly arranged facilities, you feel very at ease, read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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Daniel
A great vacation in a nice hotel

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We would go straight back to this hotel! The room was good, the food was great and the beach was also very nice even if in the water some large rock were! The only we want to critize are the sunbeds at the pool and the beach! The boys and girls of the entertainment were correct top but never obtrusive! My conclusion: I respectively we had a beautiful equipped hotel and would come back any time there travel! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Uwe
Outside hui inside yuck

  • 4.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The Safira Palms promises from the outside the usual iberostarstandard. The cleanliness in the field of lobby, the außenteil of the restaurant, as well as to the swimming pool were ok. Beach area in the transition to the water by horse and camel dung partly contaminated. All course to the rooms were in the middle with carpet, whose condition one in Germany only at the check garbage removal nor does. Especially if you know the Safira Palms only 2007/2008 opened. The all-inclusive offer is overall ok, however filling the mini bar with water is for the guest and at request ... of other drinks is a contribution of 10 to 20 Euro applicable. While we were there, there were mostly french and German, isolated also swiss and English in the hotel. read more
  • Room
    3.0

    We had a junior suite booked, were however over the size of the room disappointed. The furniture is very simple held, air conditioning works, but partly odors. To our room had a very small balcony. Safe is offered, costs however per day 3.5 do. Dinar. Bathroom ok, bath tub partially with stains and only with a handheld showers. The existing hair dryer should not be used, since he totally dirty.

  • Gastronomy
    5.0

    In the main restaurant was the quality and quantity of the dishes good. Only the organization of the whole drain leaves much to be desired. For example I with the breakfast partly up to 20 minutes on a egg omelets or completely normal fried eggs to wait. The coffee guest must have yourself from a machine. Cleaning and hygiene in the restaurant were good. Offered are local, German and Italian dishes. On the terrace it can be wonderful sit, however the existing tables quickly taken. The inside area is air-conditioned, however the flair of a train station concourse.

  • Service
    3.0

    The staff are friendly, but a bit more friendly, if the tips is true. We always got along with German, however are knowledge of french an advantage. There the rooms are tiled, wet mopped, the dirt (hairs etc.) but only from a corner to the other transported. Additional services for example doctor, laundry were we didn't use it.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The Safira Palms promises from the outside the usual iberostarstandard. The cleanliness in the field of lobby, the außenteil of the restaurant, as well as to the swimming pool were ok. Beach area in the transition to the water by horse and camel dung partly contaminated. All course to the rooms were in the middle with carpet, whose condition one in Germany only at the check garbage removal nor does. Especially if you know the Safira Palms only 2007/2008 opened. The all-inclusive offer is overall ok, however filling the mini bar with water is for the guest and at request of other drinks is a contribution of 10 to 20 Euro applicable. While we were there, there were mostly french and German, isolated also swiss and English in the hotel.

  • Location
    5.0

    The palms is located right on the sandy beach. The town of zarzis is about kilometers away. The shuttle from the airport Djerba is about 60 minutes. Excursions each of the tour operator and local organizers offered on site.

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Marita
Totally relaxing beach vacation

  • 5.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
We had a great relaxing beach vacation, however should the chairs at the beach repaired or replaced. We have ourselves super cared for and are definitely coming again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Paul
One of the schönstgelegensten hotels

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
This hotel is in my opinion a good three stars hotel. We had a nice stay. Would stay here again i perhaps in a couple of years again. What is particularly worth noting is the friendliness, with the one every day welcomed warmly was, Mainly from the animation team, that very qualified and the in my opinion a Whole star mind. Cleanliness in the corridors of the houses left nothing to the imagination. Overall you can say, that it is a lovely stay, right on the sandy beach was. read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Anna
Beach vacation, yes! Food is miserable!

  • 4.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is actually very big, is however very well arranged. read more
  • Room
    6.0

    We had a room with lateral view of the sea. The rooms are very clean. The towels are every day changed.

  • Gastronomy
    1.0

    The quality of the dishes especially the breakfast leaves to be desired. Breakfast was very monotonous. 2 weeks long omelet food, you can't. The coffee for breakfast was poor, only instandt coffee, which was very, very cheap and terrible tastes. First from o'clock you can at the lobby bar drink a espresso, the actually a stretched mocha is. Lunch is enough as bad as the breakfast. Again and again the same! The arabic cuisine, especially the tunisian kitchen offers but much, much more! Only the evening food was all 3 nights enjoyable.

  • Service
    6.0

    In general, you can say, that the staff, both at the beach bar, as well as at the lobby bar, very friendly was

  • Sport & Entertainment
    6.0

    If you're on right animation stands is in good hands here. From morning exercises until Boule play here everything is represented. However the hotel offers water sports such as water skiing, free at, which very good I found.

  • Hotel
    4.0

    The hotel is actually very big, is however very well arranged.

  • Location
    6.0

    The hotel complex is located directly by the sea. The hotel is for a beach vacation suited.

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Günther
Lovely hotel with downsides

  • 4.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
I am already to second time in this hotel and again felt at ease Some window for example ( my balcony door and staircase) should more often deseamed, also the carpet in the corridor already seen better days, but for Tunisian standards reasonable. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Nicole
The 3'. There and gladly anytime again!

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
We were already in September 2010 and 2011 there (see also my very detailed description from September 2010) and were once again very satisfied. There is now a new chef and a new bar manager. Both are positive Enrichments for the hotel. Someone here amongst others writes, he only terrible instant coffee drank, blind must have been. There are 3 coffee machines (2 in the restaurant and an automat on the terrace) for breakfast. There one gets coffee, Latte, choco, Cappuccino eTC. Such machines in many big cantina in German undertake and not bad! We would gladly anytime again go ... there! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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