Hotel Louis C. Jacob(6 stars)

Elbchaussee 401-403 Show map

Average rating

67 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.8
  • Service
    5.8
  • Location
    5.1
  • Food and Drinks
    5.8
  • Sport & entertain
    4.5
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42 hotel reviews in Englishsorted by travel date
Konstantin
The Louis c. Jacob is an institution in Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
The Louis c. Jacob is an institution in Hamburg. The hotel lies at the Elbe and you with good weather the possibility on a traumhaftzen terrace to sit and the imposing shipping in Hamburg to watch. Unfortunately missing a pool, otherwise dsas house perfect. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Josef
Zimmerproblematik
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
Apart from my general very good evaluation the hotel i would for the following reason not more book: room at night overheated, heating was in the room not be regulated and hot air streamed from slit in the floor, although regulator to zero. Staff which at 3 o'clock in the morning, was called, could not help since no reguliermöglichkeit. Open window due to high traffic noise again be closed. To top it all was the mattress completely with rubber dropped what a sleep impossible and with a 5-star hotel extremely surprised. No phone book in order at the front desk ... to call. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
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Christian
Luxury in hamburg style
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Gladly again at any time, top restaurant and service, stylish with modern designed room, Long walks between room and reception/restaurant on the increased location read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
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Dieter
Excellent hotel - definitely again
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
A wonderful hotel, which i can recommend without reservation. Stylishly equipped rooms, very attentive staff and a breakfast of the finest quality. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Manfred & Sabine
Gorgeous area at the Elbe - service perfect!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
We have our 40. Wedding anniversary in the Louis C.Jacob celebrated. So nice we have never stayed in! This stay we'll never forget. Our very tastefully furnished room had a dreamlike view of Elbe. The service was perfect and the food in the restaurant sensational! The hotel we can really recommend to all, the somewhat completely special to experience! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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David
Nice hotel at the Elbe
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
It was worth it here times for one night to stay. Unfortunately was the weather to klat, so that you unfortunately not on the terrace evenings could eat. The location at the Elbe is apart from that very good. The food was, unsurprisingly, very good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Andreas
Very friendly, great location right at the Elbe
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • August 2012
The hotel I can without restriction will be charged all absolutely recommend. Great location right at the Elbe, breakfast on the terrace - with a selection of at the breakfast buffet - which I so yet did not experience. The hotel Jacob each of its stars with good reason deserved read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Edwin
A successful stay with everything fit
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
It was a lovely stay in the hotel Louis C.Jacob and we were like the first time again back to the front of the hotel offers. From the front desk, the guidance by the house and kitchen. Thank you very much read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Helmut Otto
The number 1 in Hamburg in wonderful location at the Elbe
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2012
One of the hotels in the most beautiful location in Hamburg, if not even in Germany. The view of the 'Linden' -terrace from high up on the Elbe is breathtaking! The rooms are very spacious and modern, elegant décor. If possible, only room and suites with elbblick choose! The 2-star -Michelin-restaurant 'Jacob' is one of the best 'TOP-3' in Hamburg. No car park, but a large, free garage on the other side of the street, with the twist, access through a tunnel. On the other side of the street also a nice hamburgers' insider tip ', the' small Jacob'! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Alf
A five star hotel with little charm
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2011
the hotel has great room with a fabulous view of the Elbe. the stay was the view of the Elbe with the Airbus shipyard on the other side of the Elbe already unique. unfortunately the hotel what technology and cleanliness regards our expectations not fair. 1. cleanliness: the general cleanliness in the hotel and the rooms was good, however on closer inspection we found especially in the bath large weaknesses. (shower separation totally with scale dirty (not cleaned? ) and on the cable the hairdryers ( feast in the bath installed ) stored beside makeup also a overlooking Layer of ... dust on the cable. 1 times above sweep would be there already enough been. since we had a dog we had to all dog owners. Take a other hotel. although for our 'small' a pillow as well as food and water bowls in the room available provided, however the faithful companions not in the public rooms of the hotel (bar, restaurant etc. ) accompany, so the dog during the meals and it tagesausklanges in the bar alone in the room had to stay-what a'normal' room service also impossible made. read more
  • Room
    5.0

    great rooms with a walk-in closet and crazy view of the Elbe... unfortunately what concerns the cleanliness (see above ) able to improve...

  • Gastronomy
    5.0

    the restaurant is great, solely the service leaves a little to desire... the bar and its terrace is nice, unfortunately the bar is in the evening something too loud with unusual music played... breakfast buffet... Actually a breakfast service with a small buffet... Leaves smaller wishes open... But you can feel satisfied...

  • Service
    4.0

    the service of the hotel in general is good, friendly and accommodating... however appears the service in the restaurant uncoordinated, wusselig and always keen ( in spite of the Cost for the cheapest menu totaling~ 100 euros ) the guest to bring... breakfast service was accommodating, nice and organized...

  • Sport & Entertainment
    0
  • Hotel
    4.0

    the hotel has great room with a fabulous view of the Elbe... the stay was the view of the Elbe with the Airbus shipyard on the other side of the Elbe already unique... unfortunately the hotel what technology and cleanliness regards our expectations not fair. 1. cleanliness: the general cleanliness in the hotel and the rooms was good, however on closer inspection we found especially in the bath large weaknesses... (shower separation totally with scale dirty (not cleaned? ) and on the cable the hairdryers ( feast in the bath installed ) stored beside makeup also a overlooking Layer of dust on the cable... 1 times above sweep would be there already enough been... since we had a dog we had to all dog owners... Take a other hotel... although for our 'small' a pillow as well as food and water bowls in the room available provided, however the faithful companions not in the public rooms of the hotel (bar, restaurant etc. ) accompany, so the dog during the meals and it tagesausklanges in the bar alone in the room had to stay-what a'normal' room service also impossible made...

  • Location
    6.0

    directly at the Elbe, fabulous view, small footpath to the beach, and thanks to the limo services of the hotel are targets in the town without any problems to reach...

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Sabine
That's the way it should be, so it can stay...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
Once a year we must here... This time we had booked an arrangement, which is a menu with aperitif at the dinner included. As always very friendly staff, an interesting look behind the scenes of the Jacob restaurants by the chef Thomas Martin, a menu to kneel with perfect wine, the view from the Elbzimmer, the fantastic breakfast the next morning... We are coming back later than 2012! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Claudia
Wonderful Well-Being Hotel, Gourmet Temple
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2011
Pure relaxation, great service, very well-kept house, which is an inviting place to relax, excellent kitchen and very good wine, well-trained staff, relevant price/performance ratio read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michaela
A very pleasant stay! Gladly again anytime
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
The hotel has thoroughly met our expectations and meet its reputation. The service and the friendliness of the staff was one-time, as well as the view from one of the Elbzimmer! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Norbert
Great location, great atmosphere, excellent service!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • September 2011
Numerous times I was I professionally and personally in Hamburg, however, it is only now that I stayed in the traditional and in my opinion one of the best hotels in Hamburg or in the North. My positive to enthusiastic assessment relates to the situation in the Elbhöhen with view on the Elbe-the environment with the lovely Linden terrace-the ambience, I thought that was timeless elegant-the gourmet dining, I highly recommend and I have appreciated separately-especially the friendly, always present but Hanseatic understated service in all areas. The breakfast is an experience in two respects: the ... morning view of the Elbe and the diversity of the offered food and drinks. Only the public passenger transport is not comfortable but it was something to accept. Furthermore, it must be mentioned, that the luxury comes at a price, but I think that is absolutely justified! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Dieter
Elbchaussee Hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
The tv in the room is not really a tv here Nachhol need it is so small that you need a far glaß. But otherwise no complaints, all around everything was good. we'll be back read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Barbara
A dream in Hamburg!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2011
If you would like to spend a romantic weekend Hamburg, is a fantastic place, it left nothing to be desired! If the drink at the bar or good the wonderful breakfast with standard, we enjoyed it, the staff are very helpful and really lovely, we are coming again, definitely! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Marc
What a breakfast!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2011
Of Sylt we stayed one night at the Jacob-and especially the next morning breakfast! Fantastic atmosphere and food with a view to ' pots 'on the Elbe-worth every penny. Rooms were very spacious, despite two extra beds was still plenty of room. For the children there were fluffy dogs. The staff is courteous and friendly and relaxed. The adjacent wine is nice and offered us late hour a shop... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Werner
A beautiful, small hotel!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
Location on the banks of the river Elbe is not to toppen. Atmosphere of the old house is great, friendliness and service is hard to beat. An evening on the terrace is a highlight of the Linden stay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Doris
For feeling well
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • May 2011
I was really spoiled, all were very attentive, unobtrusive, but always there: from the reception to the restaurant service, the management, the service at the bar, the terrace with the beautiful view on the Linden Elbe-I felt comfortable all around me. The hotel is very tastefully and comfortably furnished, precious, but not dead, but decent and in just under his apt. It has a sense of calmness and history from, and nevertheless, or perhaps it has a pleasant atmosphere, family. Exactly, what I was looking for. I will certainly come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Christian
Overpriced
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2011
We had booked a weekend trip to Hamburg and for the hotel had chosen the package "Shopping in Hamburg". Hotel very clean with a Hanseatic flair. Guests usually older and very dignified. read more
  • Room
    4.0

    Suites sufficient and nice and clean but nothing special. neither very stylish, nor very comfortable

  • Gastronomy
    6.0

    excellent breakfast! with a beautiful view of the Elbe

  • Service
    4.0

    very friendly, attentive and young staff, sometimes almost intrusive. Chauffeur had very little idea of ​​Hamburg, and that is not something one expects when you are driven to the city centre.

  • Sport & Entertainment
    2.0

    well-kept but very small. A jacuzzi, a sauna, 2 showers and only 3 loungers whose height could not be adjusted... so no chance lying down. Absolute no-go for a 5-star hotel no gym, but a beautiful running track along the river Elbe

  • Hotel
    5.0

    We had booked a weekend trip to Hamburg and for the hotel had chosen the package "Shopping in Hamburg". Hotel very clean with a Hanseatic flair. Guests usually older and very dignified.

  • Location
    4.0

    Far out from the centre Across is the airbus shipyard Rooms with nice views but also directly facing the street that passes the hotel to the airport about 30 minutes between 35-45 € depending on traffic

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