Alpwell Hotel Burggräfler(3 stars)

Tisens 75, 39010, Tisens Show map

Average rating

70 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.6
  • Service
    5.7
  • Location
    5.1
  • Food and Drinks
    5.8
  • Sport & entertain
    5.5
Filters
You selected:
37 hotel reviews in Englishsorted by travel date
Rainer
Vacation in South Tyrol, so it could be. Thank you very much
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
You the hotel can with very good conscience. In our opinion the hotel has at least 4 stars. Many thanks for the lovely days in your hotel. We will most definitely come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Detlev & Iris
Vacation from the first minute
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
We were already the 4. time in this hotel and to have us always very well. The easy going atmosphere was very good and if you want something peace and relaxation searches, is right at home here! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
show less
Urs
The relaxation hotel with the best location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
We would this hotel gladly again visit. Nearby at Meran/ Bolzano. The next larger municipality ( Lana) is located about 7 kilometers away from this location-and at the a very good infrastructure what the shop subject. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Günter & Dagmar
Total relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
About the hotel was already a lot written. We can these positive descriptions only confirm. In particular we were from the informal art pleased. From the fa. Meter to the employees were all very friendly. Everything was uncomplicated. We had a vacation apartment in the neighboring house, in the nothing was missing. For our dog Mia it was very relaxing. read more
  • Room
    6.0

    Our vacation apartment was very spacious and well equipped. That was especially on a rainy day pleasant. On the big balcony we could soak up the sun.

  • Gastronomy
    6.0

    In tisens itself there are different restaurants, even a star restaurant. But you can also in the hotel itself food, which we regularly use. The food is always fresh and tasted good. Special requests were fulfilled. Breakfast leaves nothing to the imagination. The emailtierte tischkärten with our name was for us a sign of personal care and appreciation.

  • Service
    6.0

    From the booking of the room until the departure everything was easy and smooth. Everyone is very friendly and accommodating.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    About the hotel was already a lot written. We can these positive descriptions only confirm. In particular we were from the informal art pleased. From the fa. Meter to the employees were all very friendly. Everything was uncomplicated. We had a vacation apartment in the neighboring house, in the nothing was missing. For our dog Mia it was very relaxing.

  • Location
    6.0

    On the edge of the gampenjochs you can directly from the house different hikes start. Other interesting destinations are easy to reach. The hotel is beautiful integrated into the landscape.

show less
Karl-Heinz
A great hotel complex recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We have ourselves with the FA, m. Felt really good, everything was just right, the cleanliness of the rooms- and hotel complex, both the friendliness from the staff. The design the hotel really impressed us, there was everywhere small Rückzugsoasen, the for reading or simply times take a break from everyday life invited, in short, the whole was with much attention to detail designed, that is everywhere noticeable. In short: we can the hotel complex recommend with a clear conscience. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Helm
Vacation in the hotel burggräfler is pure relaxation!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We are now our 4. times on vacation here, had a great large room and in very well maintained state. The breakfast buffet left nothing to be desired. The restaurant offers for any taste and many all sizes possible dishes. By the way we have already for 2013 booked. read more
  • Room
    6.0

    We had everything which we required.

  • Gastronomy
    6.0

    All food was always freshly prepared on the table.

  • Service
    6.0

    all great! Friendly and courteous, but not intrusive staff. Even our large dog wasn't a problem.

  • Sport & Entertainment
    6.0

    The swimming pool is fantastic and the atmosphere is very harmonious. No massenansammlung of guests, there the outdoor area in lots of small idyllic medieval squares to stay a while invites. .

  • Hotel
    6.0

    We are now our 4. times on vacation here, had a great large room and in very well maintained state. The breakfast buffet left nothing to be desired. The restaurant offers for any taste and many all sizes possible dishes. By the way we have already for 2013 booked.

  • Location
    6.0

    We in peace the nature and turned from everyday life wants, is here well at home.

show less
Matthias & Brigitte
Again and again a wonderful vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
Friendliness and warmth of the host family and workers, as well as magnificent food and wonderful wines, and the unique location every vacation special! We would come back again and again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Margrith & Otto
Recommendation after a week Enjoyment and pleasure
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
Very nice, idyllic complex directly on the forest, excellent run hotel, great breakfast buffet with a rare seen versatile offer. The dinner with the salad buffet were very good. The attentive service left nothing to be desired. The extensive wine list corresponded to our desires. Swimming pool clean and tidy, water temperature for summer refreshing. The lawn for sunbathing with the many sun screens and loungers generous not too cramped. Sauna area very clean And on time usable. Family Matscher shows, that the guests king are. A very relaxing, quiet week. Many thanks. Margrit and Otto Küpfer CH-8370 Sirnach read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Uwe & Sibylle
One-time ambience a good price
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
The Alpwellhotel Burggraefler may well as a inside tip apply. In a quiet location, nevertheless traffic wise a good starting point for many hikes and tours in the surrounding mountain and Talregionen, the hotel offers a dreamlike ambience, in which you feel good all round and also as regards the services, the friendliness and excellent dining leaves nothing to be desired. You will feel in this informally run home, that in all, both in the designed complex with natural swimming pond, as well as in wellness area and not to forget in the food area Competence and a lot of ... heart of the family Matscher is. We have here a very lovely week and it was in no way cause for complaints. A hotel with a unbeatable value for money, the one really recommend! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
show less
Matthias
Gladly anytime again to family Matscher after Tisens.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • June 2012
We were already 3 time in the hotel Burggraefler and are again and again of the location of the hotel, the easy going atmosphere, the friendly rooms and the excellent food enthusiastic. For hiking or a trip to Meran or Bolzano offers the place Tisens a ideal starting point. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
show less
Brigitte
Alpwell hotel Burggräfler
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • June 2012
The garden area the family business is very nice and tidy, ditto the swimming pool. The hotel is surrounded of fruit plantations, which is nice, unfortunately but also many fly in all areas brought, in particular, because my room a week long never cleaned and the waste never disposed of was. The written quote for my stay has not been observed. Instead of the reserved apartment in the neighboring house I have a double room in the neighboring house with simple cooking facilities. Trace-as normal in every vacation apartment - was missing. I lived a week long in the dirt ..., although the door to the hotel room clear the prices with breakfast and everything included officially were established (at the check out were implicitly 12. 50 Euro per day for my well-kept dog middle size extra folio, which I but not paid. That means as an individual I should the full price for 2 adults persons and extra for the dog pay - without cleaning! Shortly after my check out I returned briefly once again to the hotel back, since gossiped the hotelier sen. With guests of the hotel about me. Altogether missing transparency in all services: Wi-Fi costs extra ( quite a lot of), despite repeated questions I was the price but said. Restaurant: you receive no receipt to control and for signing, only unreadable Fresszettel a on the next day the Zimmerfach -at the end, one got an invoice, where everything summed-zero about! Etc. Restaurant okay, but nothing special, no surprises, fixed map, no flexibility-I wanted to for example meat and salad order, this was not possible. The times are very limited: breakfast: 8 until 10 o'clock, Supper 18 until 20 o'clock, Closed on Wednesdays. Saunas: extremely small, the showers are cramped, dark and were clogged. read more
  • Room
    3.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    1.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    1.8
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    3.0
show less
Claudia
Arrive and be comfortable
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • June 2012
We can only recommend the hotel. It is an oasis! The hotel owner do everything, so you Comfortable. Special requests were gladly fulfilled. The breakfast buffet is great, the dishes were always fresh and good. The hotel is very well-kept, everything is very clean. For children there is a playground, as well as games and books To choose from. We will definitely come back. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Viviana
Very nice and tidy
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2012
Owner to silent until almost unfriendly. Preilestung room very good, apartment 61 Euro on the sofa to sleep rather too expensive. Swimming pond very, very nice, wellness area and indoor swimming pool limited read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
show less
Lukas & Priska
Who once there was, is gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2012
This hotel review of family led, which with a lot of heart in the business invested. This makes the stay so memorable. The unique breakfast buffet, the friendly and attentive service, the clean and to relax inviting decor, the Terrassenliegewiese... All this contributes, that you can hang out in shortest time was at home feel. Only drawback: if you don't on time bay, left on the way because the hotel almost always is full :-). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
show less
Matthias
Good hotel in quiet panoramic view over Meran
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • May 2012
Very warm personal atmosphere. Wonderful garden area with beautiful swimming Pond. It has a magnificent view over Meran and surroundings. Food was perfectly. Come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Heinz & Susanne
Bed and breakfast with beautiful outdoor area
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2012
Very peacefully located hotel with beautiful outdoor area, indoor pool and sauna area. The staff were very friendly. The breakfast was plentiful, it was always everything available except orange juice. We once in the restaurant eaten, the food has did not taste, it was not worth the money. We then outward ate. The area is very nice, there are many hiking trails, also directly from the hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Ulrich
Recommendable stay
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2012
Very recommendable Active vacation also for families with children. Breakfast was outstanding everything your heart desires. Friendly informally run all around be comfortable suitable. The whole atmosphere is wirsch brilliant read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Steiner & Brigitte
Very recommendable guest house at best location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
A guesthouse with very professional and kind leadership, where the staff nothing too much is. As a guest you can tell the good cooperation within the host-families and the staff. Also details are taken serious and the open and honest communication between guest and host creates a pleasant atmosphere. Not too overlooked is the magnificent area in the middle of orchards with a vast park, stay land to outside eating and drinking, a beautiful Ponds and green areas with sun loungers. The main building is somewhat older, however with perfect and clean rooms various sizes and therefore different sized bathrooms. ... The newer integrated annex has also beautiful and wohnenswerte room. The wellness area with relatively big pool, sauna, Turkish and infra-red cabin is at any time usable and pleasant. Summarized: who interesting days relaxation and a nice location the village of Tisens over the valley between Bolzano and Meran estimates, this is the place in the right place. Also the hiking in the area or trips to the neighboring private beach Eppan, winepresses etc. Are possible. The value for money is in our opinion reasonable. To complain about we had really nothing. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Hildegard
Very friendly with a lot of love run hotel
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • April 2012
Great hotel. The morning buffet is large and leaves nothing to be desired. The reception was very friendly and personally. The wellness area is very clean and well maintained. For the very good price is offered absolutely much. (Better than in many four star hotel). Will definitely stay again to this hotel go. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
show less
Rudolf & Barbara
Since 10 years we feel at home
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2012
A wonderful in the middle of the nature, this already on arrival a pleasant holiday feeling mediated. At the latest after the greeting by the owners are we 'at home on vacation' arrived. Tastefully equipped rooms are absolutely clean and will certainly cleaned daily and addressed. Breakfast is an experience-the richness leaves nothing to be desired. Evenings the chef cooks personally. The large menu and the lovingly prepared salad buffet make the vacation the Burggraefler every time a culinary experience. With its in-house wellness options I even rainy days make. We visit the Burggraefler annually 2a 3 Times a week ... - and the since 10 years and know therefore what we are talking about. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
1