Westbahn Hotel Wien Am Europaplatz(3 stars)

Pelzgasse 1, 1150 Wien Show map

Average rating

49 hotel reviews

    Rating by categories

  • Hotel in general
    4.1
  • Room
    4.1
  • Service
    4.6
  • Location
    5.1
  • Food and Drinks
    4.3
  • Sport & entertain
    1.3
Filters
You selected:
20 hotel reviews in Englishsorted by travel date
Christian
Once and never again
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
Luckily we are only for sleeping and breakfast in the hotel and the rest of the day in Wien on the way. Breakfast is versatile and very good, different sausage, cheese, jams, yogurts. Enough choice! Where this hotel 4 star i do not know, cleanliness is ok an absolute crazy! Everywhere dust, dirt from the reception starting on the stairway and above all also in the room! The carpet in the room is buzzing with dirt. Bottom bed centimeter Thick layers of dust, plastic and tissues from the previous guest! In the bathroom /toilet the deduction before loud dirt so ... he has no function more as it is-is just terribly noisy! After complaint was under bed swept, so remained still much dirt desired! Bedlight broken - heating you can manually not adjustable, therefore also not exactly warm in the rooms! Lift is ancient, maximum 2 persons or 120 kilogram.! Price the mini bar. Well, if you consider that a bag tea is the €2.8 costs. Well. All together we are glad that we did not booked longer! read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    2.0
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
show less
Eva
Hotel in proximity to Westbahnhof with some faults
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • November 2012
This hotel has probably already seen better days. For a few days and little time in the hotel is a stay okay, for a longer period of time but nothing. If you expect luxury is in the wrong place. The quality of the breakfast left me rather to be desired, more fresh it would be have been nice. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
show less
Martin
Under false information
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2012
Under the wrong word, that for this hotel to a four-star hotel if, has Binoli me entices to it, to book this hotel. Really are a three-star hotel and more stars was certainly not deserves. In particular the room is not appropriate. read more
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    2.0
show less
Karlheinz
Average hotel
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • September 2012
Mainline belongs in my opinion to the older hotels, where the stuffy air quickly collects. An old fan was in the room. With an open window got one the traffic noise the main street with. A safe -despite announcement - was not in the room. The room it was missing also of comfort. The closet was narrow, you could its things so straight drop. Bathroom and breakfast were reasonable. Altogether so average! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
show less
Sandra & Hans
1 to 2 star it would be adequate but 4 star never!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2012
The rooms on the homepage were for us very attractive, therefore we were this hotel recessed. Which we used however as room got was so underground, that we already after 1 night again have fled their homes. Our room with a view of the inner courtyard was quiet, but that was it already. Small, musty, hot as in a sauna. The bathroom was without air ventilation and you could after showering showering directly again, because the temperature in the room and in the bathroom was kostant 40 °C hot. At night we could not sleep, although we the window on ... had. The fan blasting the whole night, but no cool air into the room. In the courtyard met the smokers and the whole smoke moved in our room purely (we were on the 2nd floor). The windows were dirty and full of cobwebs, the cement crumbled from. The floor old and the walks before the bed gray dirty and musty. The bathroom functional and had before 10 years is. Spots on the tiles and hair (not us!) in shower and on the floor. The breakfast was very lovelessly designed. Rich? Emergency provisions fit rather. The coffee with candles warm, the rolls from the day before? The bread and toast had already fresher times. The bread (there was only one type of) and the bread rolls, toast and a pigtail were apparently from the discount store. Dry and gummig at the same time. Champagne breakfast (is on the homepage) only glasses were there-no sparkling wine. Also no breakfast service available, because the coffee had to be collected yourself. The eggs hard and cold and the quark equal rather the magerstufe so feast he was in the bowl stuck. We chose to have it in the city center to have breakfast. read more
  • Room
    2.0

    Description see above. Bed was ok. Pillows to knautschig. Mini bar filled, safe in working order. General ahtte the room a charm from the 70., but is rather bad. Quite noisy.

  • Gastronomy
    0
  • Service
    3.0

    The reception staff were friendly, but not more. We were in English, (come from Bayern) and they also offered us a different room on, so that we the 2. Booked night still remain. We rejected that, because the maids confirmed uS previously, that it in all the rooms unbearably hot would be. The lady at the reception for the heat in the rooms apologized, benefitted us however nothing. Air conditioning would have been better.

  • Sport & Entertainment
    0
  • Hotel
    2.0

    The rooms on the homepage were for us very attractive, therefore we were this hotel recessed. Which we used however as room got was so underground, that we already after 1 night again have fled their homes. Our room with a view of the inner courtyard was quiet, but that was it already. Small, musty, hot as in a sauna. The bathroom was without air ventilation and you could after showering showering directly again, because the temperature in the room and in the bathroom was kostant 40 °C hot. At night we could not sleep, although we the window on had. The fan blasting the whole night, but no cool air into the room. In the courtyard met the smokers and the whole smoke moved in our room purely (we were on the 2nd floor). The windows were dirty and full of cobwebs, the cement crumbled from. The floor old and the walks before the bed gray dirty and musty. The bathroom functional and had before 10 years is. Spots on the tiles and hair (not us!) in shower and on the floor. The breakfast was very lovelessly designed. Rich? Emergency provisions fit rather. The coffee with candles warm, the rolls from the day before? The bread and toast had already fresher times. The bread (there was only one type of) and the bread rolls, toast and a pigtail were apparently from the discount store. Dry and gummig at the same time. Champagne breakfast (is on the homepage) only glasses were there-no sparkling wine. Also no breakfast service available, because the coffee had to be collected yourself. The eggs hard and cold and the quark equal rather the magerstufe so feast he was in the bowl stuck. We chose to have it in the city center to have breakfast.

  • Location
    4.0

    The location is central and is directly at a communicate main street and opposite from the Westbahnhof. What it is, there are many sex shops and sex clubs in the surrounding streets. The parking garage is located directly opposite and costs per day € 19,-. In the hotel you get a park card with the you in the garage and out whenever you want. To the sights there were never more than about 20 minutes by car.

show less
Sonja
Central location and hospitable
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • July 2012
The hotel is very central. One is in a few minutes the Stehphanssdom and the Hofburg. At the breakfast is something for everyone and the coffee is good. The staff at reception are very willing to help. The rooms may once vacuumed in a 3 days stay. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
show less
Johann
Städtereisentauglich
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
The hotel is a bit outdated, but clean and quite to be comfortable. The gloss the old Wien is tastefully well maintained. In our room there were no air conditioning, however an oscillating fan, otherwise could the windows the courtyard in night as well remain opened. The breakfast was hearty, the service friendly and accommodating. We had no reason to complaints and felt comfortable. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Elisabeth
Four star?
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
This hotel has not 4 star. Despite promised the 27-07-2012 no sparkling wine for breakfast given. The elevator to the rooms is ancient and not vertrauenerweckend. The shower stall was so small, that one could hardly move. Our room had no air conditioning. We have as a married couple a double room booked, but a room with two single beds received. The hotel can be recommended, but maximally than 3-star. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
show less
Ute
Good middle class hotel
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • June 2012
Very centrally located, subway, bus, tram 20 minutes to the Schloss Schönbrunn,. To the street very noisy. Friendly and competent staff. Breakfast good. Unfortunately no air conditioning. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Gerd
Ideal accommodation for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Recommendable, clean accommodation in a central location with excellent traffic connection. Rich breakfast buffet with an extensive offer. Nice, competent staff. Beautiful, quiet old Viennese inner courtyard. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Daniel
Tidy& clean ageing hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2012
The staff at front desk and for breakfast are all very keen, there are LAN on the rooms. The photo of the exterior of the hotel is a little misleading. Breakfast ( with champagne!) is for the price absolutely okay. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
show less
Julie
Solid hotel for a short break
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • June 2012
This hotel is for night during a stay for city journey well suitably. However it is directly on the street and noise from the street is quite available. However is the location very centrally located. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Angela
Very conveniently located located hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2012
Very central location, directly at the Westbahnhof. The room was a little in need of renovation, but clean overall. The breakfast buffet was simply, but nicely decorated, even with sparkling wine. There the room directly at a main street lAG, it was quite loud. We slept with ear plugs, there was the noise to endure. Without plugs and with the window open that is unacceptable! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Marlies
Central location, but no 4 stars
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2012
An outdated hotel, however, with its very central location ( directly on the Westbahnhof) captivates. We had room to the inner courtyard, in spite of the location it was very quiet. The breakfast buffet we are not convinced. read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Eduard
Top run city hotel in best location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2012
A perfect hotel: location, service, hardware and dazupassende price. in spite of the location in the immediate area the westbahnhof train station, it was very quiet. the hotel lies in a side street. the Highlights: •a small fine hotel •the boss was personally at the front desk • the room is newly refurbished and was very clean and generous •the bath tub was a pleasure • the breakfast ( everything your heart desires); all my individual needs were fulfilled ( fried egg with bacon) bed sheets, towels Primeur -quality good Starting information at the front desk i was thrilled! read more
  • Room
    6.0

    My room was very nice and spacious. The room was individually decorated and you can tell in a iprivat guided city hotel and not in a hotel chain. My room was clean and you can tell that the owner a young fresh refined Approach. Simply tastefully decorated with attention to detail.

  • Gastronomy
    5.0

    the kitchen was very prudent and you hard-working for every guest. the quality of the dishes and the price were top. scrambled egg, Omelet, fresh fruit, various rolls, juices, everything available.

  • Service
    6.0

    friendliness and willingness to help foreign languages skills of the staff front desk, check in, check out very personally by the boss all wishes were attempted to fulfill!

  • Sport & Entertainment
    0
  • Hotel
    6.0

    A perfect hotel: location, service, hardware and dazupassende price. in spite of the location in the immediate area the westbahnhof train station, it was very quiet. the hotel lies in a side street. the Highlights: •a small fine hotel •the boss was personally at the front desk • the room is newly refurbished and was very clean and generous •the bath tub was a pleasure • the breakfast ( everything your heart desires); all my individual needs were fulfilled ( fried egg with bacon) bed sheets, towels Primeur -quality good Starting information at the front desk i was thrilled!

  • Location
    6.0

    The quiet location next to the westbanhof station was for me very from plus. Further I had just a few meters to the subway and westbahn, so I the taxi avoid could. ideal was close proximity to Maria Help street, where it very good pub and shopping possibilities.

show less
Swen
Cute hotel with the best location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
On the whole is the West train from the hotel is the ideal hotel for city break. In the hotel itself, everything is included, you need. Spacious room, tv (for relaxation in the evening), large bathroom with bathtub (if it is cold), minibar (in your drinks cool), kettle (if the drinks too cold), comfortable bed (with hard mattress. Luckily ☺ a good breakfast (there was everything the heart desired. Even sparkling wine) and a friendly word at the front desk. The location of the hotel is great (across from the West). We had a room at the back and could ... not complain about noise. But I must also say. The best times, the hotel already behind itself, which you can see in some spots. But there is also, that one is endeavored, this usage counter. Nevertheless, we would at a refuse Vienna-visit the hotel again in the Options ☺ read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
show less
Hans
The four stars were absent
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • March 2011
The convenient traffic connections to public transport was according to our opinion the only zutreffene statement to this shabby Hotel. The rewarded four stars were absent during your stay will be just. read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    2.0
show less

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Oliver
Neglected hotel vis-à-vis the Western train station archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2010
The breakfast buffet surprised at the first sight, since it quite varied strikes. The bread rolls are fresh. This seems the Saftkaraffen not to be cleaned. In any case it is expected, with the juice also A clod mold the glass lands. Simply only widerlich. The rooms are very shabby and not well maintained. Especially the grimy bathroom is a nightmare. One has seriously overcome, the shower to enter. The location is rather unpleasant, directly at the Westbahnhof. But one is however also relatively quickly in town center. read more
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    1.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Eddi
Vienna it is worthwhile! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2010
Central Location. Top for a city break. Shopping is just around the corner. (Maria help street). Best traffic connections and direct bus to the airport! Unfortunately, the train station is across the street. Construction noise in the night! And the busy main road goes directly to the window. But the windows are well insulated. When closed, there were no problems. Please note, the hotel bar is overpriced total! Otherwise normal three star hotel standard. The breakfast (bread) is not so great, but edible. The service is okay. The bottle of champagne was great, the beach. Staff at the front desk ... was friendly and helpful, the service at the buffet was a little 'musty' -but that didn't bother us. For younger children it is rather unsuitable-otherwise, there were a lot of young couples and students there. For the price definitely recommendable. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    1.0
    Child care or playground
    1.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Lothar
Good Hotel clean and convenient archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2009
In contrast to other (negative) reviews, we found the hotel very clean, varied and tasty breakfast. The staff was very attentive and friendly. The room was clean and quiet (to the inner courtyard) and relatively large. Four stars are not okay, three stars are fully justified. Structurally great location, you can easily reach the Westbahnhoh within a few minutes all sights in Vienna. To the airport with the bus in right in front of the 25 minutes W.-BHF. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
show less