Hotel Palace(5 stars)

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Average rating

4.0/6

32 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.5
  • Service
    3.5
  • Location
    4.4
  • Food and Drinks
    3.2
  • Sport & entertain
    3.9
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8 hotel reviews in Englishsorted by travel date
Erich
Nice hotel right next to the sea

  • 3.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is especially from largest number among spa clients are higher age populated. It still has some quirks in the socialist time. It is clean, the bed sheets were often changed, the towels every day. The personalo is poorly paid, therefore, you should some money for tips include and take away. read more
  • Room
    4.0

    The rooms were okay and sufficiently furnished. For the old spa guests are the bath tubs a problem. If you wellness hotel are we, that offers to reorganise its customers offered, you should also ensure, that you in the bathroom not the bones breaking, so it is better to have showers and since the probably not so fast is a - respectively supports.

  • Gastronomy
    2.0

    Breakfast is reasonable. It could be more variety and perhaps also decent sausage or ham. There are really in Bulgaria. We could with trips to say. The coffee from the large tonne schmecktenach nothing, from the machine but it was not enjoyable. The dinner can one forget. It is terrible. Always the same and not good. Why the bulgarians the vegetables underdone leave, the meat usually cook, is me incongrous. That in this hotel about the food saved is obvious, meat almost always pork and chicken and chicken and pork. Best succeed the fruit however also not always and yoghurt is also good.

  • Service
    5.0

    The service is correct, the staff friendly and know what they are doing.

  • Sport & Entertainment
    3.0

    There is a heated pools very warm and a indoor pool and the sea. ammeer it is if the weather is nice the most beautiful but expensive. One comes per day for two loungers with not particularly clean cushions almost 10 €were unbuttoned to us and that is with the apart from that low prices in Bulgaria pure theft.

  • Hotel
    4.0

    The hotel is especially from largest number among spa clients are higher age populated. It still has some quirks in the socialist time. It is clean, the bed sheets were often changed, the towels every day. The personalo is poorly paid, therefore, you should some money for tips include and take away.

  • Location
    4.0

    It's right next to the sea and it is quiet. No access to a populated area, you have to have to varna fahrenum in a city.

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Sigrid & Peter
A bit strange hotel

  • 3.2 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
From the outside a eindruckvoller construction right next to the sea located. The entrance area including hotel lobby spacious and elegant. Cleanliness was not to criticize, no matter what area of the hotel, including the room. Was booked half board ( breakfast and dinner). The guest structure was almost exclusively of Russian-language? Guests certainly, by your many guests left dishes filled and loud entertainment anything else. In particular for dinner they seemed in the same clothes as in the morning, so in short pants, as well as from time to time free breast. A instruction of the hotel on appropriate ... clothes to dinner have We nowhere discover could. The average age stretched from the baby up to the grandma. A matter, us not at all developed. At the beach every morning a so-called 'vip area' lovingly Furnished. This was through bandmarkierungen from the remaining beach segregated, the loungers got thick cushions, a sheet with headboard And the whole thing was a extra bath sheet draped. Also stools and table belonged to. Who now the vip status had we don't know. read more
  • Room
    4.0

    The size of the room was a bit tight but sufficient. Furnished only with 2 beds and a armchair, but in a corner contused was, that he only as counter could serve. Air conditioning, balcony was available, safe could the front desk rented Will. The bathroom with a bath and hair dryer was clean.

  • Gastronomy
    1.0

    The actual number of restaurants and bars has never developed. The in-house brochure were a à la carte restaurant, as well as a fish- Restaurant listed. The fish restaurant was open, the other not. In the normal dining rooms offered dishes were now In no way a five star hotel what the quality concerneth. Quantity was available, if you to the beginning of the meal times appeared. For breakfast there were every day almost the same. We have never in a five-star hotel a sour herring in such small parts stripped seen. The fried eggs and the scrambled eggs were most only lukewarm to cold, the sausages. The cooked eggs were surely already several days old and were also only lukewarm offered. A lonely cook respectively chef went above the daily demand for freshly baked pancakes (pancakes) to satisfy. For dinner were from time to time adventurous dishes. There were daily the same soup ( schweinesuppe ). What was that we only backup not at all try. Next to it was a 2. soup for offer. About the food stood multi-lingual signs instructions But where for example beef was chicken in it. In gulash appeared wursstücke from the breakfast buffet on, so the type of cuisine was not recognizable or perhaps typical of a hotel? At the fruit buffet we encountered a (1 ) apple, the 2 mm thick slices! Cut a whole plate occupied. The bananas also in several Piece disaggregated, savings or what?

  • Service
    2.0

    The staff's hospitality was kept within limits, because little strange- Language skills were available. You could but by a tip be bettered. Especially the serving staff in the dining rooms was always surprised, if you such handed over. The serving staff was primarily just a cleaning crew'. Newly restocked only if the time constitutes, apart from that everything was on self-service set, including mugs and plates. Because the service, you from a five-star hotel expected, in this hotel there was not. Only on the 3. days we were evenings from a waitress asked, whether we something to eat want to drink. On my question, whether the list might be, was a a shrug of the shoulders. Further attempts we then omit, because the atmosphere in the dining room invited anyway not to Stylish food (see also heading' hotel general). The cleaning of the rooms was nothing to complain. On arrival we had on the television about 50 Russian-speaking program. Only at intervention at the front desk we were 6 German speaking Program set.

  • Sport & Entertainment
    4.0

    Some leisure offers there was not. There the pool tucked away behind the wellness area was, it was not as busy. You will find always vacant chairs with sun screens larger Construction. The cushions picked the lifeguard, the towels Were available against a deposit (20.€ ) in the wellness area.

  • Hotel
    4.0

    From the outside a eindruckvoller construction right next to the sea located. The entrance area including hotel lobby spacious and elegant. Cleanliness was not to criticize, no matter what area of the hotel, including the room. Was booked half board ( breakfast and dinner). The guest structure was almost exclusively of Russian-language? Guests certainly, by your many guests left dishes filled and loud entertainment anything else. In particular for dinner they seemed in the same clothes as in the morning, so in short pants, as well as from time to time free breast. A instruction of the hotel on appropriate clothes to dinner have We nowhere discover could. The average age stretched from the baby up to the grandma. A matter, us not at all developed. At the beach every morning a so-called 'vip area' lovingly Furnished. This was through bandmarkierungen from the remaining beach segregated, the loungers got thick cushions, a sheet with headboard And the whole thing was a extra bath sheet draped. Also stools and table belonged to. Who now the vip status had we don't know.

  • Location
    4.0

    The hotel lies at the end of a long chain of hotels in st. Konstantin and is Within walking distance, only with a longer on foot ( circa 30 minutes) from the bus-terminus reachable in a fenced in area. Who this way mind, should take a cab. Shops get only after about 15 minutes on foot and here also very limited. Entertainment possibilities the hotel offers not at all. Excursions are the usual, with the particular representative of the tour operator to book.

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Hilmar
The Hotel Palace in July 2011

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The Hotel Palace is still in good condition, the cleanliness in all areas was exemplary. The hotel is directly on the beach, unfortunately the beach chairs and cushions only for a fee. The food is typical gehaten and tidy, although less varied, the juices at breakfast were not drinkable. Pure chemicals and too sweet. The hotel is more for the older generation, or for people, who look for the silence. No action, no loud music, no animation. We felt very comfortable and would go back again. Because of the various, small inadequacies of the standard four stars. On the whole ... however recommendable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Dieter
Our stay at the palace

  • 4.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
We were from mid-June two weeks in the hotel, everything was as 2009, were for our taste, only this time, something many all inclusive tourists. The peace had the we 2009, at the pool was there. We would regret it if this beautiful Vollpensieonshotel in a all inclusive would be developed. We could well imagine us, then the it with this hotel quickly downhill. We would very much regret, and be not more. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Herbert
Wonderful relaxing holiday-thermal water and so on.

  • 5.9 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • April 2011
Wonderful relaxing holiday. from the detailed advice by holiday check. de-swim in the thermal water... Spa treatments... good food and drinks... Everything was great for the time of year... Very recommendable hotel areas... here one is still... King. customer... Very courteous service and operate values in all areas... Daily in the morning and evening buffet... This was for me pure relaxation... Thank you for read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Vanessa
Serves guests in 1. And 2 . Great divided archived

  • 2.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2010
- Sophisticated outdoor area - tasteful decor - rooms are clean, except mold stains on bath - 7 days inclusive. We had booked breakfast - average age is mixed in the same money (mostly Russians and Bulgarians) read more
  • Room
    5.0

    Rooms are large (we had a apartment) furnishings were very tasteful The initial rough impression is well maintained and clean.

  • Gastronomy
    1.0

    - Very poor breakfast Promotion - cheap, always the same every day!

  • Service
    1.0

    - With friendliness don't expect. Not even a welcome at reception or good day. disinterested staff, make your work ... That was it for a hotel like this very weak and unprofessional. For a 5 **** hotel you might expect what it would have taken it 4 **** also adequate. - superficial cleaning, mold in the bath tub only swept, of cleaning and hygiene above no trace. Stains were still there in the bathroom from the day before. - Service = very complete renovation, child care a joke (Hasenstall) - We had a broken door from the bathroom didn't work and the ventilation Ergebens = blade was broken plugged into it, extractor fan in the bathroom wasn't fixed!

  • Sport & Entertainment
    3.0

    - Good fitness equipment - Very dirty water in the pool, water is only 1 x changed in the spring, - sea water, depending on the weather is full of trash washed onshore along the beach, beach chairs are been defined VIP-person who they are, I will gladly know, because the guests pay for 5 stars wolh not so important. So 2 . Great place. = We were allowed in the neighboring area than not use with the wooden deck chairs, even not with a fee, as it was for selected guests. The place was only half empty every day. - Umbrella = free of charge - plastic = 3 euros/day - cushions for pool chair = 3 euros/day - towels for a deposit = 10 Euro -

  • Hotel
    4.0

    - Sophisticated outdoor area - tasteful decor - rooms are clean, except mold stains on bath - 7 days inclusive. We had booked breakfast - average age is mixed in the same money (mostly Russians and Bulgarians)

  • Location
    3.0

    - Hotel directly on the sea - a bit remote from Varna-city, only by bus or car to reach - very few tour offers

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Mihail
No five-star archived

  • 3.6 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2010
If you don't VIP (or other orders with the owner) of the hotel are, they are not really welcome, that means VIP beach chairs at the beach or VIP tables or VIP parking or other No admittance, they were treated like air. Complaints are accepted cordially but at the reception without result for example in the bathroom: the ventilation didn't work and mold near bath. The breakfast was maximum 3 stars, the coffee true horrible unless you order a against payment. Juices at the breakfast buffet against payment. Two plastic chairs including cushions on the beach 9 euros per day ... (no luxury VIP chairs). Conclusion: five star never, unfriendly condition, breakfast unsatisfactory, everywhere, bathroom bad, tagesreinigung only blur. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Sven
Quiet, relaxing and without party atmosphere archived

  • 4.3 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2009
Quiet, very nice, clean hotel for a relaxing break without activities and disco wishes through a real scenic lovely setting. read more
  • Room
    5.0

    - Bright and friendly and functional with room service and minibar, FLEET air conditioning provided for cool. -carpeting, and bathrooms had some signs of usage. - Only one on the floor house excercise 220V/outlet. -From the Meeresblickzimmern has a breath taking view of the open sea. Room cleaning was okay.

  • Gastronomy
    4.0

    In the restaurant separate smoking and non-smoking areas. All in a very clean condition. It is also possible to eat on the terrace, however you should be shouldnt leave food as hungry seagulls attacked about it. American-style buffet breakfast:, freshly squeezed juice cost extra, coffees coming from machines. Dinner: buffet, consisting of hot and cold starters, different meats, fish, delicious Kuchendessert, ice cream and fruit. Quality and variety of food is good.

  • Service
    3.0

    Gelerntes motivated staff unfortunately in the minority, what a 5 star hotel actually not allowed to be. So if you want a little tolerance. But to our surprise was the Can a group VIP demonstrated. In particular: front desk: questions were always polite and polite response. Restaurant: staff except for a few exceptions always friendly, drink orders were quickly taken and served downstairs. Plates were cleared quickly. Pool bar - If the staff had free, there was the pool bar closed. Lobby bar: The waiters at the place must Judged negatively. Drink orders at the best give up right at the bar. The drinks were then in the lobby on the super comfortable seating or on the terrace but another sevice (e.g. B. The question of another request)is excluded. Even the bill was settled back to the bar.

  • Sport & Entertainment
    4.0

    Spa: extensive offer didn't open. Indoor swimming pool (Badekappenpfichtig), outdoor thermal spa, fitness center (by the travel agent fee)-all facilities in a top-clean condition Internet corner for Joggingfreaks: Within the park on the beach and pretty good conditions. during your stay 2x evening entertainment for an extra entrance, no entertainment or the disco, so rather unsuitable for families with children.

  • Hotel
    5.0

    Quiet, very nice, clean hotel for a relaxing break without activities and disco wishes through a real scenic lovely setting.

  • Location
    5.0

    Quiet, sunny day at the resort, directly on the sandy beach. To the town center with shops, bars and restaurants about 20 minutes to the bus stops toward the Golden Sands and Varna from the upper promenade over steps about a 15 minute walk through the park.

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