Hotel The Ritz-Carlton San Juan(5 stars)

6961 Avenue Of The Governors Show map
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Average rating

5.1/6

4 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.3
  • Service
    5.3
  • Location
    4.8
  • Food and Drinks
    5.0
  • Sport & entertain
    4.5
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2 hotel reviews in Englishsorted by travel date
Mario
Posh hotel in Puerto Rico

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
' and very nice centrally located 5- Diamants hotel and very clean and complex is very well maintained and staff is very helpful and tried everything from the guests eyes to and however very quiet (no noise from the planes in the hotel to hear) and definitely Clublevel book - the hotel is unfortunately near the airport and the surrounding field around the hotel is unfortunately, not so good - Wi-Fi / internet must unfortunately be paid extra read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andreas
Very good hotel, the best in town archived

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2010
We had a junior suite with sea view Great beach, great service; Quite expensive as all in Puerto Rico In this hotel you will not be disappointed and then it is well worth the price also; read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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