The Tower a Guoman Hotel(4 stars)

St Katharine's Way E1W 1LD London View on map

Average rating

355 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    5.4
  • Location
    5.3
  • Food and Drinks
    5.0
  • Sport & entertain
    3.4
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215 hotel reviews for undefined sorted by travel date
Ralph
Dated, but very good location...
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2013
Excellent hotel location for excursions to the main points of interest in London. Easy access to the underground and bus services. Jetty on the doorstep. The view of Tower Bridge is sensational. However, the hotel is a bit dated and so is the furniture in the rooms. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    2.0
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Bianca
Worthwhile hotel with very good transport connections
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • October 2013
Despite being unimpressive from the outside, the Guoman Tower Hotel is impressive from the inside. Very stylishly decorated, tasteful hallways, rooms, reception and bar. The rooms are clean, spacious, nicely decorated ( 2 bottles of water available every day, ironing board, kettle for tea, coffee, sugar, cookies, milk, all provided. Hairdryer, make-up mirror, thick mattress, great view of the River Thames, Tower, Tower Bridge or St. Katherines way. Breakfast: unusual and annoying to stand in a 20 minute-long queue for breakfast to wait for a free table. Juice is served to those waiting. The choice: beans, eggs (scrambled eggs, fried ... eggs), mushrooms, potatoes, roasted tomatoes, all cereals, Nuremberg sausages, rolls, 1 sort of cheese, 1 sort of sausage, toast, fresh fruit, yogurt, juices, pancakes, croissants, cakes, jam and honey. Coffee, tea, chocolate served at the table. The staff is very very nice and attentive, the plates are cleared away quickly. Overall great breakfast buffet, is read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ilse
Very good location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2013
Ideal location for us because our children live in close proximity. Negative point: there was no fridge in the room. Considering the very expensive room, this should be a matter of course. Rates for rooms vary dramatically and are different from day to day. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
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Martin & Daniela
Nice short vacation with fantastic view
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2013
As already often described, the hotel outside a concrete block, but it was very inviting. We had our room on the 8. floor and a wonderful view of Tower Bridge and 'the shard'. It is on the ground floor two free internet portal with printer, a avis car rental and luggage storage. In the 1st and 5. floor there is a bar and a small fitness room is also available. Wi-fi available in the whole hotel. read hotel review
  • Room
    4.0

    The room is at first glance beautiful, if you took a closer look, it is a bit worn, but not bad. We would not hesitate to book the hotel again and the view is amazing. It was a flat-screen tv (in german only RTL), beautiful hard mattresses, air conditioning, telephone, private mini bar, 2 hairdryers, free safe, iron and ironing board, a kettle with tea bags, and so on. Available. Every day was free water in the room.

  • Gastronomy
    5.0

    Are emphasized and can this recommend to anyone. Depending upon extent of utilization are up to three breakfast rooms open. Restaurant brasserie ground floor and 1 floor to Tower Bridge from 7 hours, 'the gallery' in the 1st floor with a view of the yacht port from 6:30 a. m.. There are different juices, cold cuts, cheese, jam, honey, rolls, toast, sweet pastries, fruit salad, fruit, vegetables, cereals, as well as various cereals and yogurts, hard boiled eggs, scrambled eggs, fried eggs, beans, sausages, bacon, fried mushrooms, potato corners and in the 'gallery' are also still omelets offered.

  • Service
    5.0

    The service in the hotel was great, rooms were always clean and done, the concierge and the front desk were very nice. (one receptionist speaks german)

  • Sport & Leisure
    0
  • Hotel
    5.0

    As already often described, the hotel outside a concrete block, but it was very inviting. We had our room on the 8. floor and a wonderful view of Tower Bridge and 'the shard'. It is on the ground floor two free internet portal with printer, a avis car rental and luggage storage. In the 1st and 5. floor there is a bar and a small fitness room is also available. Wi-fi available in the whole hotel.

  • Location
    6.0

    The hotel is very central, to metrostation Tower Hill are about 5 minutes' walk away and the tower, as well as the tower pier is right next door. To the Heathrow Airport you need with one change about 1 hour 15 minutes in the periphery from 500 meters are 2 supermarkets available : Tesco and waitrose, but this is bigger and more english products. (in both one can sandwiches to go buy). In the small port behind the hotel are some nice restaurants, the italian zizzi tasted good for us.

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Michael
Great hotel in a great location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2013
Very nice and large hotel right next to Tower Bridge. It is very reasonably priced and is five minutes' walk from the subway station. A top hotel! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Ulla
What a travel agent says.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2013
Who london hotels and their value knows, knows how expensive the city is. Here is very Well cared for to a helbwegs reasonable price. The trendy city otherwise every price afford... read hotel review
  • Room
    4.0

    Room size was ok, double with extra bed for 3. person, about 20 square meter. Furniture somewhat older, bathroom was fairly new and well Equipped. Old-fashioned sash. Beds were comfortable, quite hard. Many pillows. Mini bar for own filling, free minerawasser in the room as well as coffee/tea maker with coffee, tea and sugar, cups, spoons. In the closet ironing board and iron, trouser press, hair dryer. Cleaning of the room was cleaned thoroughly and quickly.

  • Gastronomy
    4.0

    Breakfast is at that most german suppliers including For 21.50 pound to book, i would otherwise tu expensive Been. Good quality but not huge selection: Butter, jam, toast, rolls, plunderteig, of course The unvermeidl. Beans, sausages, mushrooms, eggs and Bacon, some fruit, cereals and quark In the evening was the frühstücksrest. The brasserie, we have menus from 30 pounds and went eat out Gone, for example in the docks behind the hotel to the 'zizzi' (italian) From 10 pound, freshly and good (pasta and pizza)

  • Service
    6.0

    Perfect for all the not perfect in english. The staff is very friendly and even a mix of cultures as guests (italian, Poland, asians) here everyone finds its point of contact. The concierge sells stamps and adopted their luggage In safekeeping, if you late check out.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Who london hotels and their value knows, knows how expensive the city is. Here is very Well cared for to a helbwegs reasonable price. The trendy city otherwise every price afford...

  • Location
    6.0

    From the outside a bit chipped, but inside Well maintained. Sure the furniture could be more modern, But location at the Tower Bridge and the tower, overlooking the River thames and the shard (latest, over 300m high skyscrapers) Perfect. Underground station Tower Hill in about 400m away. Pier river thames boat trip on the doorstep.

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Christina
4-star hotel with minor flaws...
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2013
The service at reception is excellent. Breakfast was good and varied. However, you often have to wait for a free table, as there are too few places in the dining room. During breakfast the empty plates were immediately cleared which was an indirect signal to the guests, that they should hurry, because already the next guests are waiting for an empty seat. Room service only came partially in the evening, which bothered me a bit. Rooms are large, only the bathrooms were a bit narrow and slightly shabby (shaky tap etc.) In general a comfortable, clean hotel with very ... friendly staff read hotel review
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Benjamin
Excellent address directly on the River Thames
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2013
Guoman - the Tower Hotel - a wonderful stay in beautiful London. The attentive staff and excellent service particularly speak for this hotel. We had the Romance package, which was cheaper than a normal night. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Thies
A lot of money very little money.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2013
We had a comfort double room with river thames-view. Unfortunately the view just sideways and the Tower Bridge you can't see. Our room was outdated and badly in need of renovation. With the pictures, had nothing in common. The lobby and the restaurants were new and modern. The hallways on the individual floors also in need of renovation. Except at the reception, they only english spoken. read hotel review
  • Room
    1.0

    See first comment...

  • Gastronomy
    5.0

    See first comment...

  • Service
    4.0

    See first comment...

  • Sport & Leisure
    0
  • Hotel
    4.0

    We had a comfort double room with river thames-view. Unfortunately the view just sideways and the Tower Bridge you can't see. Our room was outdated and badly in need of renovation. With the pictures, had nothing in common. The lobby and the restaurants were new and modern. The hallways on the individual floors also in need of renovation. Except at the reception, they only english spoken.

  • Location
    6.0

    The location is very good. About 250m to the tube (u-bahn) and otherwise also everything within walking distance.

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Johann
Excellent hotel with very friendly staff
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2013
A very recommendable hotel with very friendly staff in a not too toppenden great location. The hotel is admittedly outside not very attractive, but inside in good taste and the four stars are justified. If times Hotel London (this is safe), then the tower hotel! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kerstin
Top location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2013
The hotel we can only weiterempfehlern, great starting point for exploring the city. Our expectations a 4 star hotel in London were fulfilled. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Nathan
My best value for money hotel in Lonndon
  • Recommended hotel
  • Families
  • City break
  • June 2013
Stayed here half a dozen times and never got bored of the place. Personally there is no other big sized hotels in 5 kms radius of this place at the rates they offer. The food has been standard and the the view of the River Thames is magnificent read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rudolf
Short break to London with a child
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2013
Great hotel with great location around London with kids to meet. Tower, Tower Bridge, HMS Belfast, golden hinde and river bus within easy reach. Tower Hill Station (circle and district line ) nearby. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Karl-Heinz
A good hotel for tourists
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2013
The hotel has certainly its best days are behind and need time a renovation. All told however, it is for those on a city break very suitable and definitely recommendable. The hotel was overall clean. The audience is international, german rather less. read hotel review
  • Room
    4.0

    The rooms are big enough - of course a bit shabby. The mattresses were a bit worn and the toilet flush has enabled use only in larger temporal distances. Room service was alright, the cleaning and the cleaning was done daily and reliably. In the room is a kettle for coffee and tea (both is available). The german tv program limited only to RTL.

  • Gastronomy
    0
  • Service
    3.0

    The staff was friendly, spoke however no german. The wakeup service on the morning of our departure was not forthcoming in spite of earlier order at the front desk.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel has certainly its best days are behind and need time a renovation. All told however, it is for those on a city break very suitable and definitely recommendable. The hotel was overall clean. The audience is international, german rather less.

  • Location
    6.0

    The location right next to the tower bridge power this hotel of course, for those on a city break particularly suitable. In the area there are many pubs (once over the bridge on the left hand side). Also behind the hotel in the katharins -threw there is numerous restaurants. The pubs but better.

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Michaela
Great hotel for a city break to London ☺
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2013
This hotel is as already often mentioned a great hotel for a city break. Rooms are big and spacious. Staff starting at cleaning (which is a great and detailed work vollrichten ) to to the front desk very friendly and helpful. The receptionists are multi-lingual and it was always a lady occupied who speaks german. Food was good, but often cold. It is possible that, that often long queue to on a table to wait, if a large application is. One notices already the this hotel at least from the outside getting quite old is, however from the inside nicely ... renovated. Also the view of Tower Bridge was naturally unique. Nearest metro station is 10 minutes away from the hotel. Would this hotel gladly book again and highly recommend it in any case further. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Manfred
The tower with power, very recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
As already often described, from the outside a 'a construction mistake, ', huge, gray and impersonal- But You enter the hotel's got it all just completely different: Great reception area very friendly staff - in spite of the size is as a guest always courteous. The condition the inside is nice and well maintained, everything very clean. Wlan gives it everywhere, in the lobby even 2 computer's free use! A business hotel, mixed with a few city breakers all Ages and nationalities. read hotel review
  • Room
    5.0

    Size of the room average, bathroom big enough. Unfortunately little space in the closet, since a handle station was integrated. Furniture already getting old, should Be updated. No balcony available, window rather as large schiffsluken. But large lcd tv (32 inches), but only with 1 german program (and the stupid RTL). Water heater with tea, coffee, sugar, sweetener. 2 bottles of water for free, refilled daily. The room cleaning service was very good.

  • Gastronomy
    5.0

    Breakfast ok. Had us a bit more expected,for example more selection of bread, cheese. 2 breakfast restaurants, a bit undersized for the high guests, but with great views. However everything very clean with always friendly staff

  • Service
    6.0

    All great! Everyone is friendly and very helpful.

  • Sport & Leisure
    0
  • Hotel
    5.0

    As already often described, from the outside a 'a construction mistake, ', huge, gray and impersonal- But You enter the hotel's got it all just completely different: Great reception area very friendly staff - in spite of the size is as a guest always courteous. The condition the inside is nice and well maintained, everything very clean. Wlan gives it everywhere, in the lobby even 2 computer's free use! A business hotel, mixed with a few city breakers all Ages and nationalities.

  • Location
    5.0

    Directly at the river thames and tower bridge, and a small Marina - wonderful. The metro station Tower Hill about 5 minutes on foot. Relatively expensive local in the immediate vicinity.

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Igor
Great location
  • Recommended hotel
  • Singles
  • Business trip
  • March 2013
Great location with a beautiful view to the Tower Bridge and St. Catherine's Docks. Nearby the Tower of London. Variety of restaurants, bars and pubs on the other side of river Thames accessible crossing the bridge. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Birgit
The best choice for London
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2013
Great base for exploring London. Right at the Tower Bridge and the tower, as well as on the wharf, to London by boat from the river thames to explore. Underground on foot only a couple of minutes away. Bus also. Fantastic view of Tower Bridge - especially at night! The concierge know everything! Tickets for attractions are with him are booked. Great service! Thank you. If we go back to London -always to this hotel again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Jens
Good for city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Central located hotel, right at the Tower Bridge. The hotel needs from the outside a modernization. Our executive room with towerblick was updated, however no more than average 4 star standard. The view in the morning and in the evening from the room however a big plus. The bathroom was for english standards even modern. The breakfast buffet is extensive, but not diverse and the bread rolls were unfortunately not always available. The staff is very attentive and friendly. You will be in the lobby in the morning and after the well-being asked. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nicole
Weekend break
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • March 2013
Great hotel, with good connections to the tube. Very friendly staff. Unfortunately heizungsprobleme in the rooms, heating too warm partly too hot in the room. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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