Hotel Marina Grand Beach(4 stars)

Golden Sands View on map

Average rating

217 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.6
  • Service
    5.0
  • Location
    5.5
  • Food and Drinks
    4.7
  • Sport & entertain
    5.1
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90 reviews for this hotel sorted by travel date
Caroline
Fantastic holiday all round
  • Recommended hotel
  • Singles
  • Beach holiday
  • September 2014
I stayed at the hotel for the sixth year running and can honestly say this was the best year. The rooms have been refurbished and are clean and bright, I stayed in a room on the 8th floor with the most amazing sea view. The maid came in daily and also added a fresh flower to my room. Such a nice touch. The staff in the hotel are friendly and willing to assist if needed, which I can speak from experience. Nothing was too much trouble for them and for this I thank them. The entertainment team are certainly the ... best in Golden Sands - professional, friendly, helpful and fun. There was something during the day for children and for adults and then a show in the night for the family - the best of which has to be the fire show. A member of the team also came in on their day off to do a disco in the evening so as the guests were kept entertained. A huge thank you to Fatih and team for providing this level of entertainment for the whole two weeks. I know all guests I spoke to from all nationalities were equally as impressed. I didn't have a problem with the food but for anybody who does, eating out is cheap enough in the resort and restaurants cater for all tastes. All in all, the best holiday I have had in Bulgaria. Thank you to all those involved - see you again in 2015 read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Alexandru
Best holiday I had with the best entertainment.
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The rooms are wonderful, among with the cleaning procedures. Best privacy and security. The food was the best and extremely fresh and tasteful, but the best thing and unicity of this hotel is the entertainment team they have, leaded by Fatih and named Flofame which made me stay in the hotel more and watch his shows instead of going somewhere else. read hotel review
  • Room
    6.0

    The room is so nice, and the fresh air you have inside it and the feeling of relaxation that it gives you it's perfect.

  • Gastronomy
    6.0

    Best cooker and best food I've eat for some time. Each day, something new and tremendous.

  • Service
    6.0

    The staff was really nice nice and kind with us, doing their work perfectly and leaving you, the guest, in a delighted manner.

  • Sport & Leisure
    6.0

    This section is the best one. Regarding entertainment, the hotel is unique through Flofame Entertainment Team. This team, brought me moments of happiness and laughter and I will never forget it. This was the best side this hotel had and still has and it will be something that won't be forgotten. Sports section was good, having darts, tennis table and squash games among with a modern fitness gym, which is really good dotted.

  • Hotel
    6.0

    The rooms are wonderful, among with the cleaning procedures. Best privacy and security. The food was the best and extremely fresh and tasteful, but the best thing and unicity of this hotel is the entertainment team they have, leaded by Fatih and named Flofame which made me stay in the hotel more and watch his shows instead of going somewhere else.

  • Location
    6.0

    Best hotel with the best views and spots.

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Jan
This is a wonderful holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
It was the best holidey we recomme, this hotel, because the personal is frindly, the pool is clean, the rooms are comfortable, The most we enjoy the animation in the hotel. Tank you very much, we will come again. 2 . We like the hotel and we will come again the next year with our friends. The rooms, the restourant and the serviece were perfect! Especially we liked the daily activities and the end the entrtaiment. It was great! We have children and they endjoy the kinder garden in the restourant and the kinder garden near the pool. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jane
Great animation
  • Recommended hotel
  • Families
  • Other stay
  • July 2014
We had a wonderful time in Marina grand beach! The most exciting was the animation. Great team, perfect programes near the pool, child care and night programes. Thank you very much! We will come again if there will be the same animation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Anda
Family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The hotel is very nice, the rooms are spacious, the position is excellent but the room has never been cleaned properly for 10 days - only the towels changed.and that's it. Never dusted, the sink or the bathtub never cleaned, never washed the floor.we have 2 little girls and we needed the room cleaned.( Also the pool wasn't taken care of properly, there was dust and sand near it and in the water and the toilet by the pool was always dirty, for 3 days there was no soap at ladies toilet. the cleaning lady was old ... and careless. The food was good and variated(we had all inclusive). For a 5 stars hotel it is mandatory to do something about the cleaning policy! read hotel review
  • Room
    5.0

    Big room, the cleaning must be improved!!

  • Gastronomy
    5.0

    Very good food, well cooked There was food for children especially, there were always fruits..but the desert was not always nice:) Once there was grilled dorada fish- that was my favourite meal:)

  • Service
    4.0

    Staff very friendly The room has never been cleaned properly for 10 days - only the towels changed...and that's it. Never dusted, the sink or the bathtub never cleaned, never washed the floor..we have 2 little girls and we needed the room cleaned... :( Also the pool wasn't taken care of properly, there was dust and sand near it and in the water and the toilet by the pool was always dirty, for 3 days there was no soap at ladies toilet.. the cleaning lady was old and careless...

  • Sport & Leisure
    6.0

    The entertainment team is EXCELLENT!! very careful with the kids, they have many activities planned for each day for the children, every evening they organised "mini disco" and afterwards entertainment programs for adults. The internet is available only at the reception, in the surrounding areas the signal is not present- it should be improved

  • Hotel
    4.0

    The hotel is very nice, the rooms are spacious, the position is excellent but the room has never been cleaned properly for 10 days - only the towels changed...and that's it. Never dusted, the sink or the bathtub never cleaned, never washed the floor..we have 2 little girls and we needed the room cleaned... :( Also the pool wasn't taken care of properly, there was dust and sand near it and in the water and the toilet by the pool was always dirty, for 3 days there was no soap at ladies toilet.. the cleaning lady was old and careless... The food was good and variated(we had all inclusive). For a 5 stars hotel it is mandatory to do something about the cleaning policy!

  • Location
    5.0

    Near the beach, there is a hairdresser, there are possibilities to take excursions.

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Marius
Good hotel with great entertainment team
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Good hotel, 4 stars level, nice experience, nice staff, very good entertainment for kids and parents too; recommended for families with kids, food and beverage is ok and location close to the beach. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
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Vanessa
Next summer in the same hotel!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Thank a lot to the hotel Grand Marina Beach and all personal staff....they made our holiday unforgeteble.Service was perfect,restorant very good,room are clean,pool side nice,location of the hotel near beach and in the same time near all shops we need...interesting animation program every day and every evening,for edults and children. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lina
The best animation
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The team of Animation EXCELLENT. My best regards to FATHEY. Good luck, you are best...Friendly staff. Very good condition of hotel, excellent housekeeping. Every day different food in restaorant. I recommend you this hotel... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jelena
Perfect AI hotel, close to the beach, varied food
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We chose a sea-view room. It was fairly big and comfortable for the family of 2+2. Pool area and food are good (got a bit tired of same sweet table, but meat/fish and fruits/vegetables choice is good). In All Inclusive package you won't stay hungry even if you miss your lunch time as there is always some snack bar open. Same with drinks. Well planned in-hotel activities can be varied with swimming in the sea and shopping as beach is really close to the hotel. Only minus is a bit tired gym: part of equipment must be replaced. Special thanks ... to this year Flofame Entertainment animation team for their interesting and various evening programme and good day time children care. Thanks, guys, your energy, talent and keenness are outstanding) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Iman
Lovey people, lovely country, lovely hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Since 4 years I visiting Bulgaria , But this time was the best I have ever had , aspeacially thanks alot to the entertainment team they really made our holiday wunderfull we shared great time with them , also the all the personell of the hotel was very kind and lovely , actually I really like the rooms was very clean and very comfortable , food wand service was great , I honestly wanna say this hotel really loves it;s guests... Thank you Marina grand beach. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mona
One of the best trips I ever had
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Wow it was a perfect hoel everything was excellent especially entertainment team. They did somthing that we really preferred to stay in the hotel we really enjoyed they had wonderful activities. And the most important they entartained our children so much. I think I will go there again next year. Thanx for everything we had great time. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gaby
Best hotel and wonderful entertainment teem
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
It was a great vaction in this country whit nice peoples and great atmosphere and the most wonderful entertainment team whit a professional hotel stuff and for sure I return this trip more than 2 times read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sue
One of the best holidays ever !
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
All the staff went out of their way to help us with everything read hotel review
  • Room
    6.0

    The rooms were huge in comparison with other hotels we have stayed in, even the balconies were spacious.It was ;lovely to have air conditioning too.The cleaners came in everyday which was really good.

  • Gastronomy
    6.0

    The food was lovely and something for everyone including children.Usually in an all inclusive hotel the drinks leave a lot to be desired but not in Marina the drinks were lovely especially the "Cocktails"

  • Service
    6.0

    We have been going to Bulgaria for over 20 Years and this Hotel is the best we have ever stayed in.The rooms were kept spotless.We just had a minor mishap with the hair dryer which we told them about and within15 minutes it was sorted.

  • Sport & Leisure
    6.0

    Well the entertainment for us made our holday so enjoyable.They worked so hard and were so very friendly both around the pool and in the evening.I only hope that they are there next year because we will definitely be going back.

  • Hotel
    6.0

    All the staff went out of their way to help us with everything

  • Location
    6.0

    Could'nt be better situated.Just a few metres from the beach and promenade

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Adele
Holiday of a lifetime
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
This was a fantastic hotel, the staff couldn´t do enough for you and the rooms were a great size and kept very clean. Feeding time was a bit crazy at busy times as people didnt seem to want to queue and would come from all directions. The animation team were superb, they couldnt do enough to make their guest happy. From the club dance to the shows, Fatih was on top of his game. Bingo, music competiotions, fire shows, all were made extra special by him and his team. A big thank you for making our holiday more special, Marina ... Grand is lucky to have you guys. We will return to this hotel very soon. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Olga
I recommend!
  • Recommended hotel
  • Friends
  • Business trip
  • June 2014
I would like to thank hotel management for excellent service! I can recommend this hotel as very good option for vacation in Bulgaria Golden Sands resort! Very good rooms, tasty food and special thank's to entertainment staff for nice programs and care about hotel guests! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Adele
Holiday of a lifetime
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
Hotel was very comfortable but sometimes could become a bit lively but this was dealt with very quickly. Pool area could be a bit slippy so had to walk carefully, all staff very friendly and plenty of food for everyone's taste. The fitness centre was a bit dated. read hotel review
  • Room
    6.0

    Very comfortable, no complaints at all.

  • Gastronomy
    5.0

    Not enough seating at night for all guests to watch the entertainment. The quality of drinks were great and cocktails were fab.

  • Service
    6.0

    Staff very friendly and helpful.

  • Sport & Leisure
    6.0

    The animation team made everyone feel welcome and did not pester if you didn't want to take part. They would go out their way to help if you needed anything and always had a smile on their face. Head animator was amazing. He had no end of talents, his shows, his chatter cant be faulted. A very popular character.

  • Hotel
    6.0

    Hotel was very comfortable but sometimes could become a bit lively but this was dealt with very quickly. Pool area could be a bit slippy so had to walk carefully, all staff very friendly and plenty of food for everyone's taste. The fitness centre was a bit dated.

  • Location
    6.0

    Easy to reach beach, shopping, party area.

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Charnjit
My first time to bulgaria
  • Recommended hotel
  • Singles
  • Beach holiday
  • June 2014
my first time to bulgaria and i loved it,everyone polite warm and friendly,the hotel and beach area full of life,the youthful entertainment animation team at the hotel excellent,i will return. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Florina
Best holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Wonderful place and a wonderful atmosphere. Service is very good! Тhe rooms are clean, the food is delicious but the most impressive is entertainment team...always friendly!!!! Perfect night and daily program, also great music. Тhey made our holiday unforgettable. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    0
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Mouhammad
Great vacation whit Fantastic entertainment team
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
It's was a great vacation whit Fantastic entertainment team it's made our time so funny And it's great hotel whit a professional stuff and I will repeat this visit more than one time and I will tell all my friends about this hotel to visit to to check the wonderful show with the entertainment team. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martin
Entertainment team was excellent
  • Recommended hotel
  • Singles
  • Beach holiday
  • May 2014
Really good hotel with nice food lots to choose about, good service helpful and always positive, nice location by the beach, but best of all was entertainment team who really made you feel very welcome. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
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