SENTIDO Neptune Village Beach Resort(4 stars)
PO Box 696 Galu Beach Show mapSteffen
Felt only 2-three stars instead of 4-but ok.
- Recommended hotel
- Couples
- Translated
- Beach holiday
- March 2013
The first impression of the hotel is actually a good. However, quite quickly disappointed. For german standards is the condition is partly in need of renovation. For kenyan standards i think it is okay.
Wlan was only at the front desk. In the room we have the network was received, but could not surfing. read more
Heidi
A relaxing vacation with small drawbacks
- Recommended hotel
- Families
- Translated
- Beach holiday
- February 2013
There are a total of three hotels Sentido chain on Galu Beach. The Neptune village beach is located in the centre and is the largest area. The villas are back in ranges of of the lobby down to the pool. In between are well-kept lawns and beautiful, partly very old tree existence. The structure is well maintained.
The food mostly in buffet form enough. There are beverages only in glasses. For water in bottles and cocktails with foreign spirits you had to pay. In the minibar in the room there are no drinks.
With the guests it concerns civilized europeans ... between 25 and 80. every once in a while there is also a few local tourists. A relaxing and informal holiday. read more
Silke
The food was miserable!
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- February 2013
It was a great vacation overall but you have to large reductions to other 4 star hotel, there was almost every day the same and that at noon and in the evening! As snacks there were four dishes to choose from, burger with and without meat, club sandwich and scrambled eggs, the courts could one eat but good, they can not call, also the quality could be better. So very disappointing for 4 stars!
The beach was fantastic but at high tide there were very lots of small blue jellyfish, the weather was perfect and with a safari a country ... that you can recommend ☺! read more
Yvo
Without safari not a must!
- Recommended hotel
- Couples
- Translated
- Beach holiday
- February 2013
As already several times before and described in the catalog. The cleanliness is general/for Kenya very good.
What you need to know: the walls between the rooms are very badly soundproofed! Our neighbour snored, which were already very alredy sleep.
The average age rather older (40 to felt 99 years).
From the nationalities it was very mixed. No Nation had the upper hand, and therefore all civilized behaved.
Other: clean, very nice well-kept garden with a lot of trees; many monkeys and cats read more
Helene
Nice hotel with small defects
- Recommended hotel
- Couples
- Translated
- Beach holiday
- January 2013
The complex is old but very nice and neat. The rooms big enough, already a bit shabby but clean. The food was all-inclusive. The one flaschentrinkwasser pay must, i had actually never (should actually be standard, if tap water is no drinking water). Pleasant we found, the in spite of the very mixed guests (german, austrian, italian, french and many tourists from Russia, Poland...) Everything very quiet and orderly drain. No battle at the buffet, hardly already in the afternoon completely drunk, not overful plate those not be eaten. Was a very pleasant atmosphere. read more
Reiner
Beautiful quiet vacation
- Recommended hotel
- Singles
- Translated
- Beach holiday
- January 2013
So if you like a ' krokotil -vacation' to make, is right at home here. Food (meat) can tender his. Must however not always*g *the staff are very friendly. I the hotel can for a quiet vacation recommend. Think so 70% are on 60 years. But is ok. Safari you should possibly but in Germany already book. Here nevertheless very expensive are.
The beach-boys are already somewhat annoying. But very nice and would like to provide german talk your knowledge improve. But be careful. Want of course always sell something and beg also gladly times. So really in the first ... three days buy nothing. The prices are outrageous. You can quiet on everything which is offered 70% down. If the boys not do that. Then simply further to go. Two days later, you got the product, which you like for the price would. There are of course poor chaps. But also small rogue. With ' ausgekugelten' shoulder at their compassion wait. Is however really only a trick. Or it were already days nothing more food and a sick child at home have. Is often a scam to your money.
If you old clothes at home and discard want, the boys are grateful.
Give them no money only sunday. As it will only start on the beach to beg. And they have no future as stand-boys. I wish ihnne a beautiful quiet vacation. read more
Simona
Not recommendable
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- January 2013
The hotel we book never again \u263a. Facilitities are great, but the condition the individual units (restaurant, pool, pool bar.) Partly are catastrophe! Chairs in the restaurant(cushions) dirty, i was a witness to this, as a lady because of the dirty chair reclaimed, the waiter had correctly dressing down get \u263a the hotel complex is huge, offers altogether 3 restaurants at. However from a day on the other the more beautiful and a little cleaner restaurant closed, the pizzeria next door as well. So all hotel guests a rjnl ^ taurant, the really rather ' schmuddelig'wirkte. Variety the food ... was okay, only the taste not, it tastes rarely something \u263a after the first night the room changed, the first room smelled funny. Bathroom is not the hit, sewage shower: the same ground level as the rets of the soil in the bathroom, accordingly it looked after showering in the bathroom \u263a. The hotel was not really manned, we stayed with guests spoken, the for years there are traveling, they have told us, that the complex never had such bad was, as this year. As soon as my partner away, was an entertainer very interessier, my cell phone number to get, and so on. This is also very unprofessional! The staff were mostly friendly, there was unfortunately also the staff 'bad days ', since it could happen, that you in the snackrestaurant 30 minutes for a toastsachndwich and a hamburger waited. We have the beach very gemogt. There is nothing to fault, low tide, beautiful marine life watching, white beaches, wide and endlessly long. Beachboys station unfortunately directly by the hotel beach, partly very pushy. read more
Petra
Four star are not entirely appropriate
- Hotel not recommended
- Friends
- Translated
- Beach holiday
- January 2013
Four star perhaps now exaggerated. read more
Sina
Very poor hygiene
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- January 2013
I would the hotel anyone! The hygiene is appalling. I a clean infection captured (shigella) the only about this hotel comes. Also very many other guests are sick. The food is very bad and every day the same. In the restaurant get dirty cutlery and used glasses. Also the cleanliness of the rooms leaves much to be desired! Do not leave you from the pretty bungalows entice! read more
Karola
We want the old pool bar back
- Recommended hotel
- Couples
- Translated
- Beach holiday
- December 2012
To the hotel was here already written enough.
This time the hotel was quite empty, but they almost all the hotels on the coast.
Because of the few tourist there were also a few beach vendors at the beach. read more
Suzan
Never again, simply bad
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- December 2012
The problem is clear in the führungsabteilung of the hotel. It is really a great complex with a really great beach section. It is apparently not really appreciated. The staff are partly. Really inattentive and occasionally even a bit rude. After we noticed, that the waiters the morning the breakfast served also evenings the dinner served, we could this however understand. The circumstances seem catastrophic to be. Nevertheless this should not be at the expense of the tourists go.
For us was the worst, that the food not tasted. We really were not full, and that the first time in ... the vacation. I have to end only with fries from the snack bar and bananas and passion fruit fed, because it the only was, which tasted. The us really the mood spoiled. Constantly was missing in the room the 2. towel for showering. If you then at the front desk has called, after a further towel to ask they told us, that someone is being sent. The 2. towel cleaning utilitarian-towels was on the next day. So what is on vacation really annoying.
What a really annoyed me was, that the hotel a really great pool bar the but hardly businesses is. Times times no, nobody knows really according to which criteria this is open.
Well, and what i really unfortunately found, is that you the beach simply did not use. Everywhere walked the beach boys around. Ok, i can of course understand, that you wanted to sell something. But if a velvet clothes until into the sea chase it is sometime. You could not only time in peace there go for a stroll. Always you vollgequatscht. Besides it is impossible to beach to put, as there were also no chairs there is. The beach is also unfortunately not neat. Everything is fully equipped with seaweeds. Of course nobody something for, however there are already the possibility the seaweeds daily to eliminate.
Which in final outcome but really brilliant was i telling you now:
My husband and i have have in between our laundry to grow and should take 30 €are charged. Everything ok so far. We have decided, as we have always made, the bill when checking out to settle. Al we then in the morning at 4:00 o'clock at the front desk were, and the staff the front desk a 100 € - appearance gave, because we no change more, she said the us to the back money in kenianischem money back should be. We wanted of course not, because so much coffee we could at the airport not any more drink. What am i with so much kenianischem money? Supposedly they had no Euro. We asked, if we must Dollar could give, but also you could have done the not there. At the end gave my husband its credit out, however could device no connection establish, which makes the card not be burdened could. It became to us then after 20 minutes discussion really too bad, because a whole bus full with tourists which to the airport had to us waited. We then said, that in our tour operator to operate, and that we need the bill then remit would. We are in the bus got in and wanted to do.
The allenernstes the gate not opened, and us like criminals from the bus in/out privileges. We stayed at other tourists money changed, so that we at least not quite so much money in schillingen back would. And what do i see in the register as the employee the money reinlegt? Many, many Dollar & Euro-appearance.
I am really sorry. A revolt, only 2 or 3 Euro profit, if the us kenyan money back is really silly.
My conclusion is so, that i the hotel absolutely not recommend can.
However the anomations -team huge praise. What they for dance shows lay. My dear husband. There pay other hotels a lot of money for such groups for the evening entertainment to book. read more
Ewa & Peter
Nice clean hotel without culinary highlights
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- November 2012
Vacation in Kenya I don't want to miss will however also not repeat. The hotel is very scharmant in beautiful garden and clean, staff friendly-spoke several languages, food no 10 points, but you can always find something which tastes good and I have seen no the had stomach problems. With alcohol the bar staff economical, annoying for the all 10 hours until 24 o'clock there were, for the all other a delight (no drunk animals).
Beach a dream and a nightmare at the same time -the pictures lies not white sand tükisfarbene water warm as in a bath tub, to ... to arrive, one must however by the ' very good shops' by. The beach vendors, the lästigste I have ever seen, and we were already in several countries. What ordnungshalber you had to say, safari is the up to 50% cheaper than in the Neckermann with the same performance and safari one must make is the bomb. In short; Afrika still black-and-white, unbelievable poverty of people with wonderful flanzen and wildlife. read more
Christine & Eckart
Beautiful first Kenya holiday
- Recommended hotel
- Couples
- Translated
- Beach holiday
- November 2012
We had a very nice beach holiday with a fascinating flora and fauna. read more
Marion
Looking forward to further development
- Recommended hotel
- Couples
- Translated
- Beach holiday
- November 2012
I bereise this hotel now for some years and this time i was a bit disappointed. Whether it is the small number of the vacationer (for the month november already surprisingly) or possibly difficult economic situation was-we had sometimes the impression, that everything on low flame ran. We had, for example, several times to pineapple and mango questions and we are talking about Kenya! In front of the hotel everything of native ones offered!
At the bar there were often the beverages everyone and the staff with half full bottles of a property to the next. This time in a ... large number of used trainees were usually overstrained and could be the vacationer nothing start. It was mutually probably a bit of a hassle!
The biggest surprise for us was but the pool bar. Since 2-3 years reported we again and again, that only sporadically staffed and we had in previous years so some beautiful hour there.
This time there were new blue curtains and pears-the so-called blue bar! About the taste one could argue, but on this blue bar were the beverages only against cash to get. During the entire stay we didn't a person at this bar-who goes with purse into the water and particularly in an all inclusive hotel?!
The whole is hopefully soon the past-whose invasion this was we could do not know. read more
Sonja
Wonderful swimming vacation with small defects.
- Recommended hotel
- Couples
- Translated
- Beach holiday
- November 2012
Wonderful swimming vacation the very relaxing was, except for the boys! Small faults with the eating and drinking. ( warm bottled beer) alternatively mix drinks! One is not finally in Europa! Definitely safari book with jt safari. Very recommendable, all great!
Rooms were absolutely adequate and clean. Entertainment was good and not pushy. One looks forward about tip but, it is not. For us all in all a very nice holiday, we will be back. read more
Dagmar
Beautiful and relaxing
- Recommended hotel
- Families
- Translated
- Proof of booking
- Beach holiday
- October 2012
We have more or less a pure beach holiday. Children's entertainment we didn't use, but would be available.
We were satisfied all around, came but also with absolutely no claims.
Safari we booked on site. Was everything is great.
We are going back... read more
Caroline
Simply great!
- Recommended hotel
- Couples
- Translated
- Other stay
- October 2012
It was a wonderful vacation. The staff respectively general kenyan are very friendly. Gladly anytime again! read more
Alexander & Klara
Very nice safari beach holiday
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- October 2012
Beautiful safari holiday with beach holiday, an absolute experience, i can only recommend to anyone. The hotel itself invites to relax and you can after the overnight safari still really take a break from everyday life. read more
Andreas
The vacation nice, but eating and drinking bad
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- October 2012
In conclusion the holiday was very nice, if you from the eating and drinking it's expense. The cocktails ( all inclusive) not enjoyable and the beer very, very warm. The food, well... Always the same! read more
Andrea
Nice hotel, gladly again
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2012
We can recommend this hotel in good conscience. It to us at nothing was missing. The sea-Grass Washing Ashore at the beach see not so nice, however therefor the hotel can't, is just nature. read more
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