Sunis Hotel Kumköy Beach Resort & Spa(4.5 stars)

Kumköy Mevkii Sahil Cad. 42/A Ilıca Manavgat - Antalya- Türkei Show map
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Average rating

5.3/6

3,513 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.1
  • Service
    5.2
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.2
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1366 hotel reviews in Englishsorted by travel date
Peter
Still a top hotel!

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
The hotel is still in very good condition (4. stay). The food is is still great! read more
  • Room
    5.0

    The rooms are although already older standards, but completely okay.

  • Gastronomy
    6.0

    The food and quality of the courses was in spite of the small number of guests and always looks for even one's peers.

  • Service
    6.0

    Almost the complete staff from previous stays known. Stayed friendly and accommodating.

  • Sport & Entertainment
    5.0

    Mitte march were the most fa not yet open.

  • Hotel
    6.0

    The hotel is still in very good condition (4. stay). The food is is still great!

  • Location
    5.0

    In the area much is newly built. Still various construction sites.

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Martina
Unfortunately for the last time

  • 3.3 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
A bit run-down, more hotel with fixer-upper rooms read more
  • Room
    2.0

    Size and the condition were the only at our room, at the nothing to complain about there was. Tv is tiny! Toilet and bath very dark, and also unfortunately not neat. Superficially clean

  • Gastronomy
    4.0

    Several theme restaurants, we have asia try, it was good. Dining areas bright and airy, clean, nice atmosphere; Food is varied and there is plenty of choice. Unfortunately the tischwein completely more inedible; taste is always subjective, but the many full glasses, the fall saw one, that we are not alone in such a way went. In the last five stays in this house the wine was always very good, but as the management at the wrong end one saved.

  • Service
    1.0

    Chambermaid was friendly and tried with all kinds of handtuchfalterei, the room friendly way. Clean it would have been better for us. Neither the land damp wiped off (three days the same gläserringe ), spilled soda next to the bed was only wiped off, after we the bed a meters to the side pushed had, cobwebs, dust on all edges made it pretty uncomfortable. The ' hammer ' the staff at the reception. We had a room with a sea view for a substantial price markup booked. It was in a way, ocean view (side to the left), but straight ahead and right we had a view of dirty roof, satellite-tracking devices and to top it off there were directly under the air conditioning, the 24 hours before itself roared. At the front desk we were as an alternative only a room with a bed, as well as a room without seaview. After we declined, the tone at the front desk quite rough. We were annoyed and kept the first room, around only times to arrive. On the next day-another gentleman at the front desk- the same game. This gentleman was so loud and rude, that we quite stunned 'tasks'. I was in the end, led, me here such negative to say. Mrs p. from the customer service made it further back and forth possible, that we 500 points of our regular passport for a late checkout use. With a bit of friendliness and somewhat polite courtesy from the side of the hotel we would gladly come again, but that is not how it works.

  • Sport & Entertainment
    5.0

    In march one couldn't do much to expect entertainment-if one arrives-, but we were pleasantly surprised. A small, but fine team, the evening entertainment was very fun and lively style. Chapeau, rafi! The cushions by the pool are badly in need of replacement!

  • Hotel
    3.0

    A bit run-down, more hotel with fixer-upper rooms

  • Location
    5.0

    1 hour of Antalya, half an hour on foot on the beautiful promenade after side, good connection via Dolmuş, direct beach access

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Jelto
A hotel with a wonderful flair.

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
The state of the hotel was up to minor flaws okay. It is huge worth for cleanliness put. The types of people are from december until march 95% were german and for long term tourists (retirees). Furthermore, i am following on different. read more
  • Room
    5.0

    The rooms are by the size and the condition of the hotel okay. The safe is free of charge. The mini bar with soft drinks and two cans there was genuine effes stocked. The air conditioning was okay. Kettle for coffee and tea is available. The size the bathroom was acceptable. The cleanliness can you accept even if it because of of staff shortages shoo, shoo is. You could the hotel some upgrade, if the baths through showers to be replaced.

  • Gastronomy
    6.0

    5 à la carte restaurants for which one could often visit and spoil yourself can. Quality and quantity the are great. In january were because of very few guests about 14 days long the portions decreases, but the variety of dishes was just as large. The cleaning and hygiene in the restaurant are top. The kitchen style is more or less international. The atmosphere is excellent. Naturally, tips were gladly taken. But this is not a must, you will also time without moreover served in a friendly manner.

  • Service
    4.0

    The friendliness in the hotel is wonderful, what it is, just as i am as a guest act. If i am friendly the employees turn i will served in a friendly manner. The foreign languages is ok. The cleaning of the rooms the personaleinsparung still acceptable. The handling of complaints at the front desk is my opinion perfect. The guest care is bad. The lady s. is presumptuous, Educational and moody. As you felt like being a requestor. Instead of to the guests bodies entrenched behind the desk. Your colleague did not need the guests to greet. Should these people a notion of customer service have; then i emperor of China.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The state of the hotel was up to minor flaws okay. It is huge worth for cleanliness put. The types of people are from december until march 95% were german and for long term tourists (retirees). Furthermore, i am following on different.

  • Location
    6.0

    Ideal location. In front of the hotel there is you are in the middle of the life. To the rear : directly at the beach. Traffic route is super. Transfer about 45 minutes.

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Manuela
It was a really amazing vacation

  • 5.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2013
Love tourist, even when the hotel schonh somewhat older is, you can get very much was offered. We were in february and us has it again really enjoyed. That was in Turkey my 11 vacation and i am determined to make a judgment. If you in the all reasonably priced time bay and then the hotel not is completely full, you can't for so little money expect, that all areas are open. The negative reviews are not full tensile. Rude people i not got to know, but only very friendly staff. The food is great, you consider for breakfast alone ... 11 cornflakes, eggs for any desired minutenzahl and lunch -dinner with eibner huge choice. Like some german guests there behavior, and was sad. At home the microwave use and in the hotel comment, as if would be they the connoisseur of the upper kitchen. We wait for the 2. time in this hotel and can it further-recommend. Man should not be forgotten, as cheap the vacation in january and february is. Coffee/ coffee maker in the room in addition and two bars for smokers. Buses stop in front of the hotel, if one side would like to. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Doris & Uwe
Never again!

  • 3.4 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
The hotel must be urgently reconditioned, 5 stars the hotel has not deserved. The rooms didn't correspond to the standard, as there are no flat screen tv, floor tiles are cracked, grouts blurts, only shower/tub combos available, the way too high are, for the entrance for swimming or showers, the light in the bathroom was dark. Free hautpflegeprodukte missing in the bathroom. The rooms are badly soundproofed, from the neighbours could the urinations hear. Since we only in the morning and in the evening to eat were, we had to say, that it always the same food gave, so no ... variation. Tablecloths were not changed, if other guests at the table. Because we in Turkey have stayed in several 5 star hotels, we come to the judgment, that we not book this hotel again are. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Gudrun
4 times and never again!

  • 4.4 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
We were regular in kbr; but after this vacation change is. It is a in the years Come hotel in which not more was invested. The room are not the Standard. ( no flat screens, only shower/tub combos the much too high ) room were very Noisy. We could our neighbors the urinations hear and the room service never came Before 4:30 p. m. The food has been reduced and not refilled the food was often cold. There was in every corner and edges. Itself the pool bar was not open. Our opinion: it is not 5 star more. ... In addition we have the comparison. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Angela & Karl-Heinz
As long term we would gladly go again

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
After repeated long-term vacation (6 weeks. Yes. /fe) We believe, judge to may, one in kbr a relaxing hotel spend can. The reviews some vacationers can we not understand. Also many vacationers not be aware, that the grounds only from 1 april have to be operated. Although renovations by the pool and bridges going on was the pool bar sometimes open and beach chairs were standing available. The lounge bar was renovated and opposite the seating through new modern pad sets and armchair replaced. Excite we would still, that the bath tubs with showers be replaced and revolving doors at ... the hotel entrances in the winter for better wärmeverhältnisse would generate. A hot tub and hammam are in need of renovation. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Barbara
The 5 star

  • 3.2 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
This hotel absolutely n i c h t a 5 star hotel. We have already been more often in Turkey in a 5 star hotel and the absolutely great. The rooms are in a shabby condition. Mugs are not cleaned properly. (cup sticks to saucer!) The mattress in the room was on one side absolutely filthy. Rooms are absolutely badly soundproofed. We could even from the neighbouring room the zipper the suitcase hear. The light of the corridor you could at the complete door into the room seem to see. In the bath there is a bath tub, as you ... need a ladder to or from the shower come. The absolutely dark lighting in the bathroom for certain also a reason. At the bathroom door was a delicious blood stain! After making the bed the maid service could one mine, that someone in it Balcony door was only with considerable strain to operate. The food was always almost cold. The cakes from the night before was for example on the next day the lunch offered. Variety of the food was not since. Tablecloths were not changed. The complex in the outdoor area was out of the pools (totally filthy ) reasonable. If this was not because of the weather used made the dirty water absolutely no good impression. The staff have however always make an effort to be friendly. We will for certain not book this hotel again. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Harry
Still good and recommendable!

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
We were now already for the 5. time in kbr. Surely it is now no longer the newest hotel! However the food was, as well as in the last few years, high very good and varied! The whole hotel was perfect clean and staff is friendly and helpful. Points of minus were, as in Turkey usual, constant to exchanges of money ' and the fact that the service 'aufmerksamer' if you now and then a small 'attention' wars. The is however a problem with which i until now have in each turkish hotel life had.! Annoying, but typical of ... the country. What the future but would be desirable, are new flat screen tv. The old black and white tvs are now really not anymore! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Heike
For 5 star expected more

  • 4.3 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • January 2013
No 5 stars any more. In all areas worse. General manager is arrogant and with words and views very aggressive opposite trod. He has in our good with its employees only on turkish talk to us deliberately provoking. The guest relations manager s. has complaints only with laugh response. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Siggi & Christel
All around a nice gourmet holiday

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
In december 2012 we were on a short break in this hotel. We could not fault, but quite on the contrary only good things to say. The staff are very friendly and accommodating. The dishes were very tasty and diverse. The rooms are big and were always properly cleaned. The hotel is in an optimal location. When the leave is you directly at the shopping promenade. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Axel
Hotel in great location, really recommendable

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We were there at the beginning of december 2012 there. Beach. Food and service was great. Staff are very friendly. Great facilities and also in the low season for relaxation perfectly suited. In the area everything the holiday available. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Holger
Full pot of good

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
This hotel is always again worth a trip, alone the staff are qualified and motivated, although the day 24 hours has, always in a good mood and fully energy. Even if for our stay not so lots of guests were there, was to remember the entertainers 100% given at all the guests to move. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Frank
Kumköy Beach Resort always pass than mittendr

  • 3.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
Attention please read! Absolute no-go for people until 45 years. No animation it was rather the smoking, drinking, and about the food. Stress about the food, have never experienced that the entertainment with the guests eats, entertainment rather in front of the tv and turkish look, although in the pub 20 german sat. The food buffet lunch and dinner was as at Aldi if it ngebote gint. Punktum was the restaurant stormed, knew only not sure why. But after a 2. food i knew the. The dishes all in so blechschalen and after 10 minutes coldly, the stwht then 2 ... hours in it. Really endgeil. My conclusion stay away from the hotel, travel agency was informed. And could confirm the 80% of the regular guests won't stay there again. Axial elasto 0 jacuzzi tub but whole 10 degrees if at all, at the scoreboard was 30 degrees. Waiters full program, money exchange at every meal, and no tip then wartezeitenbis to an hour Wish you a nice holiday but not in this hotel. Jj + f never again! read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    1.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Olaf & Cordula
Cold and unfriendly

  • 3.2 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
I can only say once and never again. The first 10 days the food was almost always cold and at the lobby bar it was so cold that only with a thick sweater or jacket there could stay. The guest carer was more for the building dar as for the guests to take care of it. At the start we had a nice tour operators TUI the care of us has. As you another mietarbeiterin of TUI was changed everything was over. When we leave wanted there was allegedly no flight to Germany. In the discussion with their was a ... boss from the hotel it, they spoke only turkish in our with his. Always when we asked there was no clear answer. The games center had despite opening hours closed. I can only say once and never again this hotel. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Willi
A 'special' hotel

  • 2.0 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2012
The hotel makes an ageing impression. The hotel area is large laid out. Is located directly by the sea and looks on the first glance from the outside good. In the hotel lobby the upholstery, and especially the barstühle at the 2. bar very unstable. Glasses are not always clean. The general manager gave us nothing more to drink, because we not with him on the dance floor were. In particular his stupid comments or to its guests needs getting used to. Neckermann imputes award-winning hotel, that this star hotel a top-notch hotel the top class with international level for ... elevated urlausansprüche (also in the late season) is. Furthermore offers this hotel an excellent atmosphere with exclusive equipment, above average services, as well as many extras and facilities for disabled guests. Who a stammgastpass would like to should consider, in the double room only once the points are awarded. This is also the case, if both people unrelated are. Abrechnungsfehler after the cleaning the laundry should not be excluded. Should it once vehement rain, then please do not despair. Regeneinbrüche in the hotel are normal. It can also again and again occurrences, if too late breakfast, the butter, the sausage, quark uam. And then not refilled. Now it is, as advertised, to a 5 star hotel the top class with internet access only in the lobby. Birds in the restaurant are normal, and their droppings for example on the lamp shades and on the chairs. Then we went and other guests several days after the dinner ill. The food is partly only warm, steady unimaginative, the soups were also sour, sparkling wine, wines not edible. The names of the dishes were partly unclear translated. Chicken after many hours the drehens dry etc. During the period of krankseins you could the cleaning staff hear. The equipment beat against the exterior. Also in the rooms are countless notch. The staff is under pressure. So slamming doors in the room and wall units crash. Castles are partly out and poorly restored. In the main restaurant play the waiters basketball with the tablecloths and napkins, as well as the dishes cracks through the area. The waiters sing and mutually loudly. Then there was a so-called gala dinner at christmas. Apparently still has no one in the management thought, as such a menu would take. So more than half the meals back or needed only not at all serves to. In this hotel will largely everything only taken to the knowledge. If young people this hotel visit, there is no open disco or cinema. Why, if the bar also if the weather is nice 'witterungsbedingt' is. read more
  • Room
    3.0

    The booked room with a direct view of the sea we were made available. Plus side, the former lateral sea view is today direct sea view. My room with the same structure to a family with two kids forgive. So lived this in addition to pensioners. The noise was hardly to be borne. Solution at the front desk: 'please hold only five days by '. The partly fixer-upper rooms are definitely not a lack, since they were often cleaned. If it rained, suffering but the rooms. Only a few days prior to is in this hotel allocation the room possible, as apparently the used computer programme about 150 guests' busy ' is. If you like a room without zigarettenbelästigung to have would like, at the a problem. While there is a smoking room in the hotel, however, on the balcony smoking. The room next door with troubled.

  • Gastronomy
    1.0

    One is endeavored, the best of the selection of drinks to make. Not everything was always available. This hotel has the only open lobby bar overstaffed and is the day, as i have already mentioned, if the weather is nice hardly visited. The pool bar is, although very nice weather available, not manned. Complaints from tourists the guest care, already weeks before. Servce, snack bar, garden lobby, pool bar 2 and closed. There was only the main restaurant. In the evening then there were three open, two almost adjacent bars. The beach bar is also if the weather is nice not occupied. Self-service, which the sister hotel for example at the pool- and beach bar has, you know not. The evening events, or the so-called 'international' entertainment, consisted of the use of the hotel's all-round entertainers, whose program in a 5 star hotel, with repeated quizrunden, not (always) fits. à la carte restaurants are definitely not open. A booked à-la-carte-restaurant, this does not imply, that the booked evening the scheduled restaurant is open.

  • Service
    3.0

    The service by the staff is good. Wishes are fulfilled, if one it says. Much of the staff not anymore in this hotel or went during of the vacation for always. The beer was on the day before christmas eve until noon the next day. There were canned beer. There the pool bar, this was according to travel catalog weather open, constantly closed is, the older and handicapped guests struggling, somehow to get to the drinks.

  • Sport & Entertainment
    1.0

    The entertainers are very pleasant and fit, are friendly and try with the appropriate resources to do the best. 'internationale' animation shows, according to travel, does not exist. Entertainment consists of nightly quiz and musikabfragespiele or bingo. The outdoor swimming pool are due to well maintained. The indoor swimming pool, steam room and hot tub, there was a lack of adequate heat.

  • Hotel
    1.0

    The hotel makes an ageing impression. The hotel area is large laid out. Is located directly by the sea and looks on the first glance from the outside good. In the hotel lobby the upholstery, and especially the barstühle at the 2. bar very unstable. Glasses are not always clean. The general manager gave us nothing more to drink, because we not with him on the dance floor were. In particular his stupid comments or to its guests needs getting used to. Neckermann imputes award-winning hotel, that this star hotel a top-notch hotel the top class with international level for elevated urlausansprüche (also in the late season) is. Furthermore offers this hotel an excellent atmosphere with exclusive equipment, above average services, as well as many extras and facilities for disabled guests. Who a stammgastpass would like to should consider, in the double room only once the points are awarded. This is also the case, if both people unrelated are. Abrechnungsfehler after the cleaning the laundry should not be excluded. Should it once vehement rain, then please do not despair. Regeneinbrüche in the hotel are normal. It can also again and again occurrences, if too late breakfast, the butter, the sausage, quark uam. And then not refilled. Now it is, as advertised, to a 5 star hotel the top class with internet access only in the lobby. Birds in the restaurant are normal, and their droppings for example on the lamp shades and on the chairs. Then we went and other guests several days after the dinner ill. The food is partly only warm, steady unimaginative, the soups were also sour, sparkling wine, wines not edible. The names of the dishes were partly unclear translated. Chicken after many hours the drehens dry etc. During the period of krankseins you could the cleaning staff hear. The equipment beat against the exterior. Also in the rooms are countless notch. The staff is under pressure. So slamming doors in the room and wall units crash. Castles are partly out and poorly restored. In the main restaurant play the waiters basketball with the tablecloths and napkins, as well as the dishes cracks through the area. The waiters sing and mutually loudly. Then there was a so-called gala dinner at christmas. Apparently still has no one in the management thought, as such a menu would take. So more than half the meals back or needed only not at all serves to. In this hotel will largely everything only taken to the knowledge. If young people this hotel visit, there is no open disco or cinema. Why, if the bar also if the weather is nice 'witterungsbedingt' is.

  • Location
    3.0

    The garden of the hotel is very nice and with a lot of love in the high season neat. The promenade in Kumköy should be built. The reorganisation of the town Kumköy needs getting used to. Unfortunately lots of shops and good known somewhere to go further afield have, so that these contacts largely lost.

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Angelika
Our 5b vacation in Kumköy resort

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We were 5. time and we enjoyed it once again. Unfortunately after two days the food very reduced, it was adequate but we knew it just completely different. Come the rooms so slow in the years and it would have to be urgently reconditioned. However apart from that it was again a nice holiday if less guests were there read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Petra
Food was wonderful

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Excellent vacation with very small drawbacks. Felt comfortable, but for a honeymoon not recommendable. Would come back to this hotel. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Claudia
Turkey in december

  • 4.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2012
We have a wonderful vacation in Kumköy Beach Resort spend. The hotel is actually meanwhile ageing, for us but still the first choice in Kumköy. Here are true quality and richness of the food, the service is good and the location of the hotel with the dazzling view really unique. The everyday home escape would like can in the december wonderful rest. By the size of the hotel you can also on days with bad weather very good kill time. Definitely recommendable also a visit to the palmenbar and not to forget the Nurhan pharmacy. Both are if you exit ... the hotel to the left, there then after 200 meters turn left in the direction of the new shopping center. Right next to the shopping center there is a taxi rank and the Nurhan pharmacy. Here you can get specialist advice in a perfect german language, depth of knowledge and warmth is possible here in the first place. On the smallest and largest medical problems, it was worth it by far only the Nurhan pharmacy to visit. Such a meeting has not even in Germany. Especially you pass here amicable nice insider tips and can any questions. The palmenbar is located behind the shopping center at the end the new shopping area. Here you can get the best cocktails far and wide and correctly pleasant and friendly society you could wonderful evenings with nice people spend. So no matter which month Turkey ireland standard time wonderful and it is up to each itself what he make out of your holiday. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Dieter
Still to be recommended

  • 4.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
The furnishing in the bars is renewed showers instead of the high shower would be useful - food is still good - the hotel is but still recommended read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
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