Hotel Castro(2.5 stars)

A.Papandreou str. 301 Amoudara Gazi 71414 Heraklion Crete Greece View on map

Average rating

75 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.2
  • Service
    4.9
  • Location
    4.5
  • Food and Drinks
    3.7
  • Sport & entertain
    4.2
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17 reviews for this hotel sorted by travel date
Rhonda
Castro Hotel: will be back!
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2013
For a 3 star hotel the Castro Hotel ticks all the right boxes. Pool was never too busy with plenty of loungers,rooms spotless and food in Maxim restaurant excellent. Will be booking up again for next year!!! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Corinna
We thought it was great
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
We had a family room. 1 very large room and a large bedroom. With a very large and a small balcony, kitchenette and a small bathroom with bathtub. It was how one says so beautifully functional. The hob is on the microwave but barely usable, because it is directly under the hood was. The dining table was a bit small, and the trash bin in the bathroom was broken. But these are minor things. The breakfast was okay, little variety. The food in the restaurant we did not so much. The pool was clean, but colder than the sea. The ... employees are great. We had from the rva no vouchers sending. That wasn't a problem. You have the confirmation copies. Without much fanfare. Children are always welcome. The sea is almost around the corner. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Werner
Good hotel at a good price
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Rather simple family-friendly hotel. Very tidy and clean with good service and very friendly staff. Had booked half board. Breakfast as a buffet, simply, but sufficient. Dinner two menus to choose, with soup and salad and dessert. Was very satisfied. Distance to the beach approximately 350 meters. The beach is for Kreta very nice. Almost only sand, a few rock. Very much gastronomy directly at the beach. Loungers free. Altogether a very nice beach vacation. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Marion
No recommendable hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The hotel bestseht from 3 buildings. An old, the directly at a busy street and demdentsprechend noisy. The 2 newer building are at the back with a view of the pool with the same noise. Superficial the hotel was clean, just look at we weren't allowed. The guests were international and all age groups were represented. read hotel review
  • Room
    2.0

    The rooms were spartan. In the old building were the rooms small and dark. After staying in one of the new building moved am I had a larger room, the furnishing was the same. The baths can one rather than wet room designate. It was cleaned daily but only superficially.

  • Gastronomy
    1.0

    The breakfast was the height of impudence. Everyday the same offer. Bread, probably remained remaining and had. Always the same sausage and käseersatz, sheep cheese, margarine, yoghurt, cereals and honey. The jams sah color from, as if they from a chemiewert, the' fresh fruit' so long served as just possible. Alternately there was still gherkins and olives and tomatoes. The whole was in plastic containers at the buffet' provided, where after the lid back on and in the fridge has been made. The Cappuccino from the machines was enjoyable. There was only one type of teabag ( black), next to it there was a open zuckertüte with a spoon in it. Everything very dearless. The dinner was served, there were 2 dishes to choose from their quality as bad can be described. Culinary highlight was tk -pizza with fries and ketchup.

  • Service
    3.0

    The service was always make an effort. The friendliness left nothing to the imagination, with complaints you could not so good.

  • Sport & Leisure
    3.0

    To the pool and the pool were clean. Chairs and sunscreens were available. Of the chairs were however 2/3 broken and unusable.

  • Hotel
    1.0

    The hotel bestseht from 3 buildings. An old, the directly at a busy street and demdentsprechend noisy. The 2 newer building are at the back with a view of the pool with the same noise. Superficial the hotel was clean, just look at we weren't allowed. The guests were international and all age groups were represented.

  • Location
    1.0

    To the beach it was 5 minutes on foot. The way there was lined with dirt undabfall, the thoughtless thrown away is. Before one at the beach came, to E one only on a sewage past, the also with trash was decorated. In Amoudara itself is the worst resort, which I was. The place exactly dirty as the beach. Unfinished buildings, the decline price and where no building is, is deserted. There were some shops in Amoudara however the offer was rather poor. The pub were as good as not at all visited. Thank god there were in front of the hotel a bus stop from where the bus to Heraklion rebuff.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Chrisi
Good hotel at a nice place at a good price archived
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2012
Very tidy and clean hotel with good service and very friendly staff. We had booked half board. Breakfast as a buffet, and the dinner two menus to choose, with soup and salad and dessert. Was very satisfied. Distance to the beach approximately 300 meters. The beach is very nice. Almost only sand, a few rocks.The bus stop is right outside of the hotel and there is a bus every 15 minutes.There is a very nice and clean swimming pool.The hotel has a parking area, free of charge. Altogether a very nice beach vacation. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ralf
Price-performance is okay archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The hotel is for the price completely reasonable. Restaurant unfortunately food only menu ( 2 food to choose from). Breakfast as a buffet ( typical of the country advanced) read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.3
    Quality of the beach
    3.0
    Child care or playground
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Artur
Very good place to vacation with your family archived
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2012
Very good place to vacation with your family, very nice and competent staff. Restaurant offers very good food. interesting area, dining area with a playground for children, restaurants, pubs the beach is about 300m. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Mats
A perfect family vacation in the Heraklion. prefect archived
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2011
A friendly clean and nice hotel perfect for a long stay with the family. Stayed for three weeks and it was lovely. Not the most beatiful beach in Greece but very good service and not crowded woth tourists. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    2.0
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Heike
bad breakfast archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2011
all together it was a great vacation. Only, the breakfast was to be leftover. Every day food and beverage no choice selection. The shower was not clean, so that we only bathing shoes shower. The room condition of the hotel was okay. I would go there nevertheless not more for the money. One would have oneself in the room a better breakfast able to conjure up. read hotel review
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Agnieszka
Wonderfull people archived
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2010
Wonderfull people make you feel at home. Exquisite food and wine. I still remember the wine served there.. Erofili.. Iam looking for it EVERYWHERE and there is nowhere to get. The only place I can find it is in Crete. Still remember the taste though... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Langer
Nice hotel with poor breakfast. archived
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2010
Except for the bad breakfast a nice hotel. Bus stop and supermarket in front of the door. The easy access to highway is optimal. The restaurant offers delicious! read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Jane
Favorite cheap - price and location archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2010
The hotel is located near the airport, approximately 15 minutes drive. There was a good choice for breakfast and it was all good. For one night before you heimfliegt it was completely ok. It would have been useful with a small car - although as the parking lot was very narrow. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
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Susanne
Despite 2,5 stars were we surprised archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2010
Stayed here for 1 night ( on Lake Como after the flight and to the next hotel). We were pleasantly surprised. The hotel was clean and the front desk very pleasant. The lady at the reception spoke German. The hotel consists of three buildings. We were in the building, which was not located directly on the main street - with a view to the pool. Of course we can only echo the impression of a day. Shopping and restaurants nearby. We had only booked breakfast. Since we didn't expect much, we were pleasantly surprised. Breakfast was adequate and good. In ... terms of location we must say that we do not really would spend 14 days. But for an overnight stay in the arrival in Crete, for our flight connection is ideal. Bus stop to Heraklion right in front of the hotel. The price for one night was absolutely in order. ( Bargain). Parking at the hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
Close
Marc
Oh well archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2009
The staff was mostly unfriendly. With a maximum only choose from two meals on a half board basis. From the breakfast we won't even, there wasn't even coffee in the morning. The rooms were only superficially cleaned and the handtowels, are only changed once a week. read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Ingo
Nice hotel, would go there again archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2009
Nice, small and good hotel, but on the declined breakfast you prefer/hardly alternation, would rather stay at the taverns there could do shopping in breakfast. For half or full board you can between menu ( rather buffet) or "a la carte". We chose "a la carte and the Differnzbetrag paid", this was definitely the better decision. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Daniela
Small familiar hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2009
This is the second time I have stayed at this hotel the first time with the family, now with a friend, the week the soul and the Greek food and soak up the sun. And we were very pleased. The rooms are cleaned daily except Sunday/cleaned. The food is very good, there is a bus stop right outside. Heraklion is not far away, if you want to enjoy the nightlife, won't disappointed. The pool is also clean, the beach also (sand-gravel beach) and do not pay a fortune for beach chairs and umbrellas - but only a drink. The staff ... was very friendly - all in all a great short break for little money. The hotel was absolutely to be recommended. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Vic
Two weeks of pure relaxation archived
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2006
We actually arrived at the Castro with some trepidation but we really needn't have worried - the whole experience was super. The staff and I mean ALL the staff were so friendly and helpfu- nothing was too much trouble. The hotel was immaculate and dining at Maxims was wonderful. WE enjoyed the 2 weeks so much I have just booked to return again next year! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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