Familotel Alpenhotel Kindl (4 stars)

Franz-Senn-Straße 66 6167 Neustift im Stubaital View on map

Average rating

242 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.8
  • Service
    5.6
  • Location
    5.2
  • Food and Drinks
    5.7
  • Sport & entertain
    5.4
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75 reviews for this hotel sorted by travel date
Christian
Super hotel for families
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2014
Super hotel which is absolutely recommendable. The facilities, the location, the food, everything was very appealing to us. The staff is very courteous and friendly. Our children absolutely loved it. We will definitely come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Guy
Very nice service, food, people friendliness
  • Recommended hotel
  • Couples
  • Countryside & spa
  • July 2014
This stay has been a real pleasure. Wonderful room and space. Everything is well organised. The meal are well balanced. The speed of the service during the dinner is perfect. Maybe one little thing .... the availibility of internet wifi signal was not easy some days. No hesitation in advising this hotel to other people.... and to come back one day ! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Miroslava
Excellent hotel with perfect location!
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • March 2014
Stayed in this hotel in March this year. We were offered a three quaters board which contained also light snack in the afternoon. If you want to experience luxury and alpine style together, go ahead for the Deluxe room. The room was new with light smell of the wood. Internet connection was fast enough to make Skype calls. Also if your things get dirty, they will clean it for you free of charge, which is also another advantage. Overall satisfaction: Would recommend for skiing holiday. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close
Wlodzimierz
The best!
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2014
Only swiming pool is rather "oldtimer",the rest is fantastic!!Staff perfect , the owner very friendly,restaurant super,clean ant calm.Do not recomended for lazy ,saunas and whirpool perfect. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to ski lift
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close
Eva
Great fastnachtsferien in the snow.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
We spent successful ski fastnachtsferien in hotel kindl and were very pleased. read hotel review
  • Room
    5.0

    Our room was large, clean, bright - we missed nothing! We slept well. (more time we spent on the rooms.)

  • Gastronomy
    5.0

    Particularly more delicious with the breakfast we found the various frischobstangebot, we enjoyed every morning pears, apples, peaches, strawberries, grapes, kiwis... The kids buffet was also more delicious and the small was tolerant received. With the large selection (between 4 main courses) you will find something for every taste, we liked the large salad buffet with great pleasure.

  • Service
    6.0

    We had a very attentive and friendly service (Silvia), but also all other staff were courteous and nice.

  • Sport & Leisure
    6.0

    The panoramic sauna with relaxation room is sensational for the large, while the children take a dip in the swimming pool there. The massages we can also recommend, very pleasant, very professional. Child care is in a beautiful area and was good at.

  • Hotel
    6.0

    We spent successful ski fastnachtsferien in hotel kindl and were very pleased.

  • Location
    5.0

    The glacier takes you about 15 minutes there is a comfortable shuttle bus, the us also, for example, to schlittentour drove.

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Raffaele
Nice and relaxing sport holiday in neustift.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2014
Nice stay in a super nice hotel with top gastronomy. Huge room, ideal for 4 persons was. Everything is very clean. At the reception and in the service are all very nice and you were very accommodating. The hotel was really only recommendable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Dieter
Excellent.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2014
Incredibly nice and friendly staff. Very helpful and generous. We had to leave early, which was without each problem was accepted. Sauna/ wellnrssbereich is hard to beat. Large rooms, in which one a week well set up and comfortable. Everything in the best way. Perhaps a little more deals to snacks or of blancmange in the afternoon, if at all a small note. Otherwise the dinner was outstanding in quality and execution. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Distance to ski lift
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
Close
Eike
It bordered perfectionism.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2014
The hotel is beautifully decorated, the staff worries with questions around the clock for the guests. The food is great, the staff super nice, friendly and fast. It was really always someone there, the for the guests worries. The rooms, which we stayed in, was very big with a separate children's room and bathroom. The view of the glacier is unique. The child care in the new games room left no wishes open, thank you Kathrin. I know of no better hotel. Negative reviews i can't understand. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Britta
Super great hotel.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2014
We were very satisfied. The hotel has a new spa won. The service with the free Transfer to the glacier is great. We can highly recommend it read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
Close
Elina
Round thing.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
The hotel is very nice, solid yet locke, with a very pleasant atmosphere and a beautiful lobby. The new atmosphere is optically great - us as saunabegeisterte family has the sign ' only for adults' already disturbed. 'unfair ', found along our ten year old daughter, the knows as you are in the sauna does.! Further positives: bus service to the ski area, food, events. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Distance to ski lift
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Guido
Brand new spa area completes great offer!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Brilliant brand new spa for adults only, pure luxury! The existing (very beautiful) spa is as' familienwellnessbereich' further. Really great! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Claudia
Great family hotel with excellent cuisine!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
We were already often and will always go back to the hotel kindl drive! The distance to the ski lift is for us a subordinate role, because we basically to gletscherskilauf to the stubaital drive. And there are buses and is directly in front of the door. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Herta
Was very satisfied.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
The staff was very friendly, the rooms were clean and the food was delicious, and especially the new sauna area pleased read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Stephan
Very nice silvesterurlaub.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
We felt very well waived in the hotel. The somewhat longer trip to the glacier (depending on traffic about 20 minutes) is through the free hotel shuttle perfectly unproblematically. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Distance to ski lift
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Jörg
Great Alpenhotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Great sauna area again made with panorama sauna and great relaxation room. %singlelinebreak % The rare find. Food wishes no problem. This house must you witeremphelen. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Michael
Always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
We are coming to the umpteenth time in this hotel and are always very satisfied. The hotel has a very pleasant atmosphere. The transfer to the ski area is really good. We are coming with great pleasure always again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to ski lift
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Britta & Dirk
Beautiful short vacation in hotel kindl.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
The Alpenhotel kindl is highly recommended. We have a short break for skiing and are sustainable impressed. The service is extremely friendly and attentive. The room was large, with balcony, safe and tv. The beds are firm and comfortable. We had the luck 3 skylight over the bed, so we got the starry sky and the vollmondbeleuchteten peaks see. The pool landscape is grandios. Here obviously been a lot of money in their hands, to the guests an absolute highlight to offer. Never before have we a beautiful relaxation room, a more apealing sauna and a einmaligeren jacuzzi seen. Pure ... relaxation. The hotel is located 15 kilometer from the stubai glacier. The ski bus stops right in front of the hotel. Worth mentioning is still the restaurant. The breakfast buffet leaves nothing to be desired. Here you will find in the morning really everything, what the heart desires. The four-course menu in the evening was excellent. Even if the individual courses first small - we had to after the 2. course only once a break. Taste, variety and presentation of the food were very appealing. In the afternoon there was a cake and häppchenbüfett. Nice, if you are hungry from the slopes that the time for dinner can bridge. Our conclusion: the Alpenhotel kindl is absolutely recommendable! We love to stay there again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
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Heinz
Excellent hotel, friendly and nice.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
A beautiful hotel, with new sauna areas on the top floor! New, very nice and large rooms! Very good kitchen, aufmerrksamer service, excellent wines! Afternoon great deals included in the price A hotel like one it for the holiday wishes! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.7
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sandra
A hotel on the threshold of 'old' too modern.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
A hotel on the threshold of 'old' too modern. Parts of the hotel are newly renovated (partly rooms and new spa area). These are very well done. The cleanliness of the entire hotel is very good. Guest structure: many families with children, different nationalities. The hotel seemed over new year's eves fully to be booked. In our package was the verwöhn pension, wi-fi throughout the hotel, garage incl, and a transport possibility to the stubai glacier included. read hotel review
  • Room
    5.0

    We had a freshly renovated luxury stone pine room with about 45 m2 of living space. The renovation is done. The bathroom was very spacious and the cleanliness left nothing to be desired. Unfortunately our room was facing the street. The room was on the day of arrival very strong heated - after seeing this have, it was a bit more pleasant. Our son slept on the sofa bed in the room. Since only once per day room service was done, the sofa bed as bed is possible. So we had no seating during the day, which would have been desirable. The towels and the bathrobes were unfortunately not with the beautiful standard compete (old towels, partly torn bathrobes)

  • Gastronomy
    4.0

    There was a restaurant with different premises. We had the luck, in a nice smaller amount. Cleanliness: spotless Kitchen style: modern implementation of the traditional cuisine Quality of the food: good with restrictions may apply Quantity of the meals: enough Salad buffet: it was great, diverse and fresh Quality and quantity of the beverages: rather sparse wine list with little selection of austrian wines.

  • Service
    3.0

    Room cleaning: very good and speedily Child care: good varied program and the offer - nice care; rather for smaller children (until about 10 yrs) Friendliness: the much praised austrian friendliness unfortunately we did not know. There were also exceptions (service). Handling of complaints: despite twice inquiring after a children's bathrobes, and the assurance, that our requests were immediately dealt with, we had until recently no bathrobes are.

  • Sport & Leisure
    5.0

    Old spa: average and much too warm New spa: very nice and successful The transfer to the ski area with the bus, immaculate and efficient - but only way, return with the public, crowded ski bus.

  • Hotel
    4.0

    A hotel on the threshold of 'old' too modern. Parts of the hotel are newly renovated (partly rooms and new spa area). These are very well done. The cleanliness of the entire hotel is very good. Guest structure: many families with children, different nationalities. The hotel seemed over new year's eves fully to be booked. In our package was the verwöhn pension, wi-fi throughout the hotel, garage incl, and a transport possibility to the stubai glacier included.

  • Location
    4.0

    The hotel is located in the district of milders, just outside of neustift. In walking distance are further hotels, sports shops and a small supermarket. The hotel is situated right on the traffic. By certain noise, if you have a room facing the street. Up to the talstation stubai glacier: 17 kilometer! Over new year's eve there were many tourists and therefore it came to long traffic jams (45 minutes for 17 kilometer ride!).

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Zbigniew
Price/performance ratio.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
The check-in we didn't get the room which we booked. After the complaint was not even try to clarify the situation, the lady was helpless. We got not even an apology. The meals were much nicer to look at than they tasted. Many dishes were not freshly prepared (for example pies). The breakfast buffet was very poor for a 2 star hotel, or a breakfast pensjon and far away from a 4 star hotel. Our holiday was very nice (as we ourselves have) but, we are the expert qualities of some coworkers very disappointed. On the whole the hotel in ... comparison to other 4 star hotels not really good. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Distance to ski lift
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
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