Hotel Hilton Liverpool(4 stars)

3 Thomas Steers Way Show map
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Average rating

5.3/6

6 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    4.8
  • Location
    5.8
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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6 hotel reviews in Englishsorted by travel date
Antoine
Overall good, but some basic issues

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • March 2013
Electric plug for shaver located in bathroom was not working. Front desk was informed but nothing had been fixed when returning at the end of the day. Shampoo bottle half empty upon arrival. Coffee/tea tray not very clean in room. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
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Tyler
Hilton quality

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Business trip
  • November 2012
The Hilton brand by itself inspires confidence in the property, and this does not disappoint. The Hilton Liverpool is well located, with big rooms and good service. The bed is great and isolation is perfect. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Martin
Super location for a Liverpool Trrip

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Our in short: for a Liverpool there is no better location: the Albert Docks are in a short walking distance away. Also the pubs (Cavern Club ) are in the immediate proximity and the mall was there. We had bad luck, since our bed sheets worn and in the morning only in tatters hanging. It was then naturally fixed. Also the hotel was very full, so we got for breakfast only a space in the hallway outside the front desk. The Frühstückpersonal did his best, but it was also not with the guests after, so it was more chaotic at ... the buffet. ( English and continental) we would but for the next Ma stay there again! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Jürgen
Commodity Business- hotel with small weaken

  • 5.0 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
Large, modern Stadthotel in top- location, Built CIRCA 2008 with guests from all men Countries. breakfast Inclusive. read more
  • Room
    5.0

    Good, modern Business Standard. Large, with a large closet and desk. flat screen with 20 programs (german: only sat. 1 Austria-well). Intolerable for me, that in the hotels this class Wi-Fi still subject to a charge is (circa 6. 90 GBP).

  • Gastronomy
    0
  • Service
    4.0

    Basically good service, however were the waiting times in the bar sometimes quite long. Front desk okay-but friendly. cleanliness the public toilets after 22 o'clock unacceptable!

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Large, modern Stadthotel in top- location, Built CIRCA 2008 with guests from all men Countries. breakfast Inclusive.

  • Location
    6.0

    the location is brilliant and convenient: on the one side of the town center with large, new shopping center (and behind the pedestrian precinct) and many restaurants, as well as currently small Christmas market, on the other The waterfront. At the back of the hotel the Central Bus Station. Although the hotel on a 4- spuringen street lies in the rooms no traffic noise. For city-and business travelers top!

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Johannes M.
direct where the'music' plays

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
The Liverpool Hilton is a really new hotel direct at the end of the new shopping center 'Liverpool one', exactly opposite the Albert docks. all major sights as the area around the Albert docks or music scene around the Cavern Club is just a short walk. The hotel itself tactual well equipped. Identify but if you with de rReservierung ask, that your room is not at the bus station is located. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Chris
Solid hotel in good location archived

  • 5.0 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2010
Good business hotel, clean and modern. The rooms and beds are highly recommended, everything clean and good room service! The gym is well equipped and decorated in a modern style and includes all important exercise equipment. The restaurant is decorated in a contemporary style, the breakfast buffet is extensive and Intercontinental. Only the English cuisine in the restaurant not my personal taste. For city breaks or Businesstrips thoroughly recommended! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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