Hotel Mercure Hannover Mitte(3.5 stars)

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Average rating

71 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.1
  • Service
    5.2
  • Location
    5.3
  • Food and Drinks
    5.0
  • Sport & entertain
    1.8
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60 hotel reviews in Englishsorted by travel date
Anna
Good hotel for tagungsreisen and city tours
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Great hotel for meetings and for city breaks, is very centrally located, sights are good from the hotel to reach. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Claudiu
Nice business hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
A good business hotel, the rooms are big and relatively clean. The shower in my room could have been a new dichtungssatz on the door necessary, since the showers a lot of water on next to the door was. The breakfast was delicious and really wide choice... Repeated but daily (for me however not a problem). Internet it is somewhat slow. If you are the business package internet and breakfast bay then it is a good deal. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
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Sabine
Great for a short trip
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Ideal for a business trip. The room was spacious and clean, the bathroom also, the shower is not on the ground floor, which didn't bother us. Check in and check out with firmenrechnungsadresse worked smoothly. At the front desk the ticket for the underground car park recoded are, so that multiple in and out privileges are possible. The service at the bar was friendly. Restaurant & breakfast i didn't use. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Mario
For the price again and again
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
We were there over new year's eve. Unfortunately were in this period only very few guests in the hotel. For this reason, was the hotel bar unfortunately not open. For 2 people the room size is adequate. But we were with 2 adults and our 12-year-old daughter and through the extra bed it was unfortunately way too narrow. For exploring of the city is the location of the hotel absolutely okay. Train station, pedestrian areas, as well as the historic part are in a few minutes easy to reach on foot. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Silke
Very recommendable, very centrally located, furnished nicely
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Centrally located and nevertheless peaceful! The city is well within walking distance including opera and gop. Coffee maker, bathrobe and slippers in the room. We were pleasantly surprised! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Annika & Marvin
Once is enough...
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
If you're looking for a clean bathroom sets as we-, was with us in the room wrong ; for example hair from the predecessor in the shower - impossible! read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Katharina
Late check in and hardly privacy
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
Unfortunately was the check in in spite of the anyway very late period from 3:00 p. m. only late possible. As an excuse we have a drink voucher for the hotel bar received. However we were 2. and the employee said, we could eventually come back later, a 2. coupon pick up. Furthermore we were, even though we have no 20 hours in the hotel were, three times employees in our room disturbed. For the first time there was no knock or similar, but the employee was simply in the middle in the room and asked, if we today ... not at all checked out if (this was about half an hour, after we finally we could check-in). The 3 time on the next day we even had the 'please do not disturb-fault on the door handle, but even this did not help us. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Karin
Beautiful quiet hotel walking distance to pedestrian precinc
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2012
Great location, on the edge the city center, 3 minutes on foot in the pedestrian area, nevertheless absolutely quiet (you can take the window sleep - window open!). Apart from that very beautiful hotel, inside everything new, enough parking spaces (in the backyard and in the underground garage), room a bit small, however everything new and nicely decorated. Bathroom dto. Very clean. Very good breakfast buffet. Perfect unobtrusive service in all areas. For my taste could four stars. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sven
Good room - small glitches
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
Central location. Great roof terrace and good seminar rooms. The rooms are totally renovated to a high standard. Friendly waiters. Breakfast selection rich included fresh fruit. However the taste wishes open: a lot too greasy ( rolls, cakes, snacks s. A. And), some not fresh anymore. For lunch there was the mini -salad a fried brie. The glitches, which I hope will be individual cases are: in my dessert ( pudding) was a broken glass, I bitten have. A alternative was not offered. The service was on the first day very slow, although the dishes and the time of day ... before is determined. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Thorsten
Good business -hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
Enough big room Clean hotel Breakfast included read more
  • Room
    4.0

    Sufficient size. Clean. Bathroom pleasant size and furnishing

  • Gastronomy
    4.0

    Good breakfast buffet Good choice of meals and drinks

  • Service
    5.0

    Friendly and accommodating Uncomplicated check in

  • Sport & Entertainment
    0
  • Hotel
    4.0

    Enough big room Clean hotel Breakfast included

  • Location
    5.0

    Centrally located nearby the nordlb, lake maschsee, parliament, city center

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Ivonne
Nice hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2012
We are multiple times per year in this hotel and felt there very well. The staff are dedicated and works always solution-oriented way. It is always clean and there is a good connection to bars, shops and cinema. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Recommendable, centrally located!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
I am times in the year in this hotel. Everything great, time and again, with pleasure. For regular guests Is Wi-Fi free of charge. It is always tried to individual wishes ' wishes. You can also rent bicycles. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Wilhelm
Pleasant hotel for people on business trip
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • June 2012
We were on business in Hannover, due to the central location you have all the major attractions nearby, good restaurants, shops and sightseeing is on foot contrive. The hotel is clean and the breakfast buffet rich. Very quiet rooms with all, what should be (even coffee machine was available). We had the hotel via booking. COM ordered and short time later a 3. room extra. Whilst settling the bill it was at the front desk then easily 'chaotic', as we all rooms included FB booked, but only if 2 rooms been noted was. Only by further research could all be ... investigated. Thus everything okay. Parking of the hotel cost us 11 Euro per day. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Thomas
Good accommodation in a central location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
Good accommodation in a central location located. Practically equipped. Subway station and tram station nearby. Main station in easy to reach on foot. HCC in about 15 minutes with the metro reachable. Breakfast very good. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Silja
Very pleasant hotel in a central location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
A very pleasant hotel in a central location Hanover with short walk to the city center, value for money tuned. Large breakfast buffet, in which the 18 Euro but hefty price are. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Alexander
Nice hotel, only 10 minutes to the center
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
We have the hotel because of the location directly at the pedestrian precinct selected. The staff is very helpful and friendly. They are willing to provide tipps for excursions or say the best way. Next door is the same a large cinema and plenty of restaurants and shops are also in the immediate area. The rooms are modern and well equipped. We had a special price and therefore we can even a price tip given :-) read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nicole
Very courteous service
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
Room, as well as bathrooms were quite straightforward, but for a short stay when a business trip sufficient. Everything was very clean and modern, as well as tastefully decorated. The service regarding the storage between check out and departure was very courteous. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manuel
Friendly staff and well situated
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2012
Very good staff, nice and clean rooms and a reasonable breakfast. The location is for every Hannover visitors well, since from the hotel from each point in Hannover cheap to reach. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Petra & Micha
great central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
We enjoyed the hotel very good loved it. We booked this hotel online at a great price booked. we enjoyed the restaurant not used, since nearby adequate dining available is. for breakfast we are only two minutes walk distant the Alex went, there is daily a cheap breakfast buffet offered. Evenings at this point is a cocktail bar. the Cabaret-theater GOP is on foot also well to reach and we have at short notice Tickets received. the car we could in the hotel garage. We will book the hotel again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Juan
Great location, everything easy to reach on foot!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2011
The hotel is very central. There is a large parking lot behind the building. The center you can on foot explore, in 15 minutes one is at the Rathaus surrounded by many nice restaurants and shopping. Also the train station and the gop-varieté theatre, the is very recommendable, are only 15 minutes walk away. The breakfast buffet is very tasty and partly with kalorientabellen flagged for healthy eaters. The staff is very friendly and the furnishing very tidy and clean. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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