Sheraton Offenbach Hotel(4 stars)

Berliner Strasse 111 Frankfurt/Offenbach 63065 Germany Show map

Average rating

11 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    4.5
  • Service
    4.6
  • Location
    5.3
  • Food and Drinks
    3.8
  • Sport & entertain
    3.0
Filters
You selected:
8 hotel reviews in Englishsorted by travel date
Stefan
Not recommendable
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • February 2013
Room smells like cigarette smoke. Furniture in the room look as bulky culled. Light only sparse available, enough to read from, lamps the closet not working. Rolls for breakfast rather industrial production, apart from that potato wedges, meatballs and chicken wings for breakfast. read more
  • Room
    3.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    2.5
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
show less
Jacqueline
Had expected more
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • September 2012
From a four star hotel I expect more. Had booked the suite in advance and commissioned, that a extra bed in the living room should stand for. On arrival we had to leave the luggage itself to the room bring, the extra bed was not available and all the curtains were closed. We then once the wall after a light switch strobed. We then in the room a small snack and 6:00 P. M. informed, the dishes cleared can. When we at night at 1:00 hours into the room came, was the dirty dishes still on the table. ... The next morning wanted someone our room entering, without knocking or without also otherwise somewhat noticeable to make. Again at home, we noticed, that the statement is not true and we services on the Bill had, which we not taken into account have. I was with a telephone call assured, someone from the bookkeeping on the next day would announce. Unfortunately we got no call. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
show less
Sina
Nice short stay in Offenbach
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2012
Beautiful, very close to the city hotel. With underground parking (also with the lift reachable), the however with 18 € per day or 2 € the rate, is quite expensive. With a bit of luck you find but also in the area a parking space. The hotel has altogether a good impression and is especially for short trip recommendable! We were glad this hotel good to have. read more
  • Room
    5.0

    Our room consisted of two large single beds (double room), the tidy and comfortable. Desweieteren there was a flat screen, a desk and a large closet with mini bar. Unfortunately no safety deposit box. Our room was very quiet to a inner courtyard located. Unfortunately seemed here no sun. The size of the room was adequate. Pretty bathroom with shower and many mirrors. The heater warmed the room in seconds fast and you can in the bathroom tv hear with (extra speakers with separate volumenregelung ). All lights are also available from the bed on and switch on. The room was really clean and beautiful, however here and there you can see some signs of wear (lime or chipped paint on the door)

  • Gastronomy
    5.0

    We only the breakfast try. This was delicious and there was something of everything (muesli, bread, rolls, hot, sweet, hearty) but for 22 €quite expensive. Freshly squeezed orange juice is brought to the table. As well as coffee and if necessary also Cappuccino etc. Everything was clean and tidy. One sits in comfortable armchairs and nice after outside look. A very comfortable breakfast area!

  • Service
    6.0

    Very good service! The staff are very attentive and friendly. The staff seem good to be trained \u263a

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Beautiful, very close to the city hotel. With underground parking (also with the lift reachable), the however with 18 € per day or 2 € the rate, is quite expensive. With a bit of luck you find but also in the area a parking space. The hotel has altogether a good impression and is especially for short trip recommendable! We were glad this hotel good to have.

  • Location
    6.0

    Very good, central location. Shopping arcade and öffentlichre transport are easily reachable on foot. The main is 'just round the corner' also very nice!

show less

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Oliver
Squeaky clean for business archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2009
The hotel can be described as a solid place to stay without moving toward 5 star hotel. Everything was clean and tidy, the staff was friendly. The 6,50 euros for € 18 , - per 24 -hour period. As a guest of the hotel, you can call the front desk free Internet access is available. I was at a conference and my only complain about the food. It was really nothing. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
show less
Bernd
Relaxation on business archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2007
Quiet hotel with a pleasant atmosphere. Very good food, excellent breakfast, for special requests constantly a chef available. Hot spot newspapers, and in the lobby. In-room Internet access relatively expensive. Large, comfortable beds. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Hans-Peter
Highly recommended for a short stay archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2007
Unfortunately no pool, very good massage therapist by TAO. Very good selection of various drinks at the bar. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Markus
Good hotel for business travellers archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2006
The service is very good and the hotel staff is very friendly and accomodating. They gave themselves a lot of effort, the stay as pleasant as possible. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
show less
Rolf
Good and central archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2005
The hotel is located in the city center of Offenbach, right next to the train station. The shopping area of Offenbach is located directly across the street. The hotel is available in public areas spacious, the standard rooms are on the small side. To be highlighted was the friendliness of the staff. Nicely is the Spa area with sauna and steam bath. What is missing is a pool. Annoying, that for amenities (Internet, telephone, shoeshine) high prices. The breakfast buffet leaves nothing to be desired Kum read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less