Renaissance Koh Samui Resort & Spa(5 stars)

208/1 Moo 4, Lamai Beach, T. Maret, Koh Samui 84310 THAILAND Show map

Average rating

134 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.5
  • Service
    5.4
  • Location
    4.9
  • Food and Drinks
    5.2
  • Sport & entertain
    4.9
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58 hotel reviews in Englishsorted by travel date
Constanze
Hotel with feel-good factor
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
First of all, i must say, that i after the reservation was not really convinced was, if we the right hotel had chosen. I was not sure, whether he nevertheless very high price in comparison to other equivalent resorts on koh samui is justified. But when we arrived there, we realized what this hotel mind over other and what the relatively high price justified. Especially highlighted are service and cleanliness. Even if not everything brand new and a lot ageing, for cleanliness was always and everywhere respected. The hotel is rather small, extends but generous over a hillside, which unfortunately ... also entails, get many stairs take you, especially if you from the main house for breakfast or to the pool/beach. We were in the main building and i have to say, the rooms %blank% on the homepage under value over. The rooms are greater than you on the photos. The breakfast was also one of the best, what i've in a holiday resort experienced. As mentioned, it is always so lots of details respected, one can everything gotten which one wanted. Even if a fruit not at the buffet offered, simply inquire and it was brought to one to the table. Free wi-fi unfortunately only in the villas offered, but you had the possibility over Marriott public a, which was free, this was from of the lobby or just from the balcony. Could Marriott guest access dialed, so you could circa 10 Euro daily for wireless paid, which i consider this price really think overpriced. The types of people were absolutely mixed, from young couples, to parents with children up to older rule. There were some germans there, but also chinese, indians, canadians, australians, all quite pleasant. No one noticed negatively. read more
  • Room
    5.0

    I don't understand, as you here only the villas can recommend, because i also found the standard rooms very attractively furnished. The bed was just gigantic, super comfortable and the quality the bedding was excellent. I have long not so good anymore slept as there. Were the rooms quite large and with the beautiful big balcony a highlight. Off course the rooms are somewhat outdated and the beautiful flooring is just the wet area was a bit worn out, but nevertheless very thoroughly cleaned and very very clean. You noticed the lots of small to such details as bathrobes, slippers, iron, ironing board, a high-quality hairdryer of rowenta, tissues the constantly refilled, a well-stocked minibar, kettle, several cups, also 'to go' cups, even sunscreen and insect repellent you will find in the closet. Telephone on the night table, work desk and on the toilet available. Also nice that shower and toilet are spatially separated. Hand towels always were always sufficiently in all sizes available, european plugs, no adapter necessary. The jacuzzi tub was a nice touch, we wanted one test, but it took about 40 minutes until they fully run and when we got to the nozzles anschalteten, squirting leftovers from modrig smelling restwasser with dirt out, so they wannenfüllung actually could not use. We have the water then again and deflated the tub not used anymore.

  • Gastronomy
    5.0

    Because we only breakfast had, i can only this rate and that was amazing. There is nothing, which there is nothing. Of course sausage and cheese in such a country limited, but even the was available and everything cooled and under glass, so absolutely hygenic. There is every day fresh smoothies, probiotic beverages, the coffee/ Cappuccino or whatever you ordered freshly prepared and in a very attractive cups brought to the table. Should one a desire or appetite for anything, what you don't at the table finds, so also tried a request to fulfill. Only the juices we were a bit disappointed. They were all nice and stylish in glasbehältern filled, but not fresh. We have ourselves then evenly to the fresh smoothies held. Evenings we once in the Banana leaf restaurant. The food was good, but you really have to say that the value for money not really is justified. What the quality of the dishes is concerned, may well be, that Marriott standards and the ingredients accordingly upscale be changed. However, it is not justified for a can of Cola, the supermarket 30 cents, about 3 Euro to compute. For this reason unfortunately we only once in the hotel eaten.

  • Service
    6.0

    Particular emphasis should be on really the service of the hotel. Each individual employee is really around the well-being of each guest and you feel almost personally cared for. With english you got along everywhere very well, with german we only not at all tried, as we german knowledge in a country such as Thailand simply not advance set. I think you can see the quality the service really, if it gives times a problem returns, so for example was right on the 2. day our room after 17 o'clock not even made. I have at the front desk called, seeing this, no 2 minutes later the room service on the doorstep, has 10 apologized and the room was immediately cleaned. On the next day we found even with rose petals decorated bed, which we as a further excuse interpreted. A further indication for the amazing service was the following: i am one night in Lamai fallen and my knee was quite wide open. Since we have no place in this size it had we asked the front desk for help and behold, the hotel has a 24 hours first aid service, the is free. So a paramedic to the room, the miracle cleaned, desinfinziert and professionally connected. This association was replenished daily, everything free of charge. On the last 4 days sufferers unfortunately my partner on a stomach intestine infection, which he certainly outside the hotel contracted in, so we were the last 4 days in the room to spend and not more breakfast could. We had the possibility us without an extra charge the breakfast to the room bring to let, also we got plenty of free water (actually there are per day a 0.5. bottle of free and if i briefly below was something to get asked everyone immediately as my companions could. You have to a hospital or a pharmacy to visit, is from the hotel a car with drivers and you can become a relatively cheap price, the from which the public taxi is, go there and pick up point. So what the service subject, there is really the full marks.

  • Sport & Entertainment
    5.0

    The infinity pool at the beach is very pleasant designed, the areas for sunbathing around could be a bit more generous,. You probably believe that the people with villa and private pool the day to spend. Because if all guests to the general pool go, there was a problem with space. Strangely enough you could actually at any time of the day still 2 free chairs, stop but unfortunately not always in the shade. A great idea were the already nicely draped towels on the chairs, which you can only roll had. You could also perfectly 2 towels per person, the wasn't a problem. The sea was super nice to look at, but for swimming absolutely unsuitable. When the tide went a the water maximum hip-high, at ebb-tide to the knee. There were so many shells and korallenstückchen in the water, that you were bathing shoes needed.

  • Hotel
    5.0

    First of all, i must say, that i after the reservation was not really convinced was, if we the right hotel had chosen. I was not sure, whether he nevertheless very high price in comparison to other equivalent resorts on koh samui is justified. But when we arrived there, we realized what this hotel mind over other and what the relatively high price justified. Especially highlighted are service and cleanliness. Even if not everything brand new and a lot ageing, for cleanliness was always and everywhere respected. The hotel is rather small, extends but generous over a hillside, which unfortunately also entails, get many stairs take you, especially if you from the main house for breakfast or to the pool/beach. We were in the main building and i have to say, the rooms %blank% on the homepage under value over. The rooms are greater than you on the photos. The breakfast was also one of the best, what i've in a holiday resort experienced. As mentioned, it is always so lots of details respected, one can everything gotten which one wanted. Even if a fruit not at the buffet offered, simply inquire and it was brought to one to the table. Free wi-fi unfortunately only in the villas offered, but you had the possibility over Marriott public a, which was free, this was from of the lobby or just from the balcony. Could Marriott guest access dialed, so you could circa 10 Euro daily for wireless paid, which i consider this price really think overpriced. The types of people were absolutely mixed, from young couples, to parents with children up to older rule. There were some germans there, but also chinese, indians, canadians, australians, all quite pleasant. No one noticed negatively.

  • Location
    5.0

    Contrary to initial doubts after reading some previous reviews we found the location of the hotel quite good. One is about minutes at the airport, to Lamai you can walk, but we 2 nights have done or with the pickup taxi, which circa 200 Bhat per person costs. Even if the next town about 3 kilometers away is, one has nevertheless in the surrounding area everything you need. The tailor on massage, laundry, restaurants and approximately 500 meters a 24 hours supermarket. You walk on the ring road to Lamai, so there are all few meters possibilities to eat and drink or during the walk the feet massages. From the 4. day we have through our travel agency a scooter for 200 Bhat/day, if you only once in the evening to Lamai goes to eat is worthwhile the price already, because the sammeltaxifahrt costs already per person so much. You can the island well even with the scooter and explore many attractions on your own to look at. However, one must be aware, that there is no insurance and you also in not even indebted accidents is charged. Hides it from, you can lots of fun and i think the in comparison relatively little is happening there. We only booked a snorkelling excursion nachko tao on the FTI guide and tickets to a muay thai fight in Chaweng arena get.

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Simone & Andreas
Great vacation, definitely worth a trip.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Before something about the hotel letter, we would like to briefly the arrival from Germany after samui mention. We are Frankfurt with the thai airways in a 380 to Bangkok flown. The largest passierflugzeug the world fly was really great. We can all only this plane recommend, relaxed we are still never flown. When we booked we had specially paid attention to it, that we in the economy Q-class our seats get. One in front, we can some reviews don't understand. There is again and again vacationers you can just not right. They are travelling with the intention, that hair ... in the soup to find. But but you need not to Thailand flies, that can one already in Germany reach if one it uses. And now, we want on the resort to: The check in in the hotel runs without major problems, we were already at 10:00 a. m. morning (early check in) in our villa 110. Attention: we find it important to point out, that in the hotel at the check-in a guarantee is required, in our case were the 5,000, -thb. For travellers the a Visa map have, is the not a problem there. The Visa map only solid, but not belastetet. But make the people the no Visa map have? They must be from your budget the money in a cash deposit, which one also to the end of the journey again, but what can you to the end of the journey with the money? To the hotel itself to say, on us the hotel complex a good impression, surely one or other modify or better. The paths in the hotel are good to celebrate, but you shouldn't forget, the resort built on a hill and therefore the a or other hefty increase is. But if you with open eyes through the resort is, you can get lots to see. Only a small example, is in the villa 105 simply the stairs up to the end and you will have a nice swing discover. Here you can with a view of the bay from Lamai the swings very nice relax. read more
  • Room
    5.0

    The size and the condition our villa was good. We had a small private pool which especially in the evening for a cooling exactly the right thing to do. On the deck were two beach chairs and a small coffee table. The room was lovingly decorated, and it was really have thought of everything. We had in our area huge king-size bed with mosquito net, built-in closet with large safe, desk, tv (who needs already on vacation) and a mini bar the was well stocked. The two air conditioning was not on the bed aligned, but so assembled, that the area although it is very well refrigerated could, but not in the direct exposed to cold was. If you don't air conditioners like, to the was also thought, our villa was added with 2 ceiling fans.

  • Gastronomy
    5.0

    To eat to say, that we had half board and thus very satisfied were, you can choose, where you eat out i would like. Either in the Banana leaf or the tawann. The food and the location in the tawann were already on a very high level, we were happy to eat here. In the tapas bar were never food, we had in the evening but our cocktails. If you don't book half-board, the with uncle rung at the beach very good and cheap eat out. The small restaurant with a view of the sea, no 300 meters away from the hotel.

  • Service
    5.0

    Our area every day really well cleaned, a very thick plus to our room service. The friendliness is generally in the hotel very good. We couldn't complain. The foreign language skills range from english, netherlands, on a little german completely. We could inform ourselves well. Problems were immediately taken care of.

  • Sport & Entertainment
    5.0

    Sport, entertainment, kids club, disco there were luckily not. But if you would like to, can at the beach a free hotel kayak/canoe rental and los paddle. The pool area is nice and more than adequate (see video). Beach chairs and umbrellas were by the pool and beach enough available, towels were every day available provided. The thai massage in the hotel (1 hour) were brilliant and definitely worth the money.

  • Hotel
    5.0

    Before something about the hotel letter, we would like to briefly the arrival from Germany after samui mention. We are Frankfurt with the thai airways in a 380 to Bangkok flown. The largest passierflugzeug the world fly was really great. We can all only this plane recommend, relaxed we are still never flown. When we booked we had specially paid attention to it, that we in the economy Q-class our seats get. One in front, we can some reviews don't understand. There is again and again vacationers you can just not right. They are travelling with the intention, that hair in the soup to find. But but you need not to Thailand flies, that can one already in Germany reach if one it uses. And now, we want on the resort to: The check in in the hotel runs without major problems, we were already at 10:00 a. m. morning (early check in) in our villa 110. Attention: we find it important to point out, that in the hotel at the check-in a guarantee is required, in our case were the 5,000, -thb. For travellers the a Visa map have, is the not a problem there. The Visa map only solid, but not belastetet. But make the people the no Visa map have? They must be from your budget the money in a cash deposit, which one also to the end of the journey again, but what can you to the end of the journey with the money? To the hotel itself to say, on us the hotel complex a good impression, surely one or other modify or better. The paths in the hotel are good to celebrate, but you shouldn't forget, the resort built on a hill and therefore the a or other hefty increase is. But if you with open eyes through the resort is, you can get lots to see. Only a small example, is in the villa 105 simply the stairs up to the end and you will have a nice swing discover. Here you can with a view of the bay from Lamai the swings very nice relax.

  • Location
    5.0

    The location was for us very nice, as love this location. Smaller shopping in the supermarket in 10 minutes on foot reach. Just before the hotel the street to the left to bottom to hauptstarße consequences. On the right side is then a supermarket and atm cash machine and some small stalls and bars. The hotel offers but also 2 times daily a free hotel shuttle to Lamai and Chaweng at. There, you shopping, night life experience.

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Karin
Everything overpriced, unfortunately not again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Ageing, great planted facilities. If you took a closer look at many places times properly cleaned. The things, what the guest daily touch. Food and massages totally overpriced. 2,5 hours different massages almost 5000 Bath. An hour normal massage 1200 Bath. The result is, hardly anyone is mass... Why is the manager not on? In the Marriott in phuket an hour cost massage 400 Bath. There is the whole day massaged. Taxi also very expensive. Some saving grace to eat the cliff nearby. We were no friends here in the hotel... Next trip again phuket... read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    2.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Gabriele
A recommendable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
I can find some reviews don't understand. That the hotel somewhat remote is, you know with the booking. Exceedingly friendly, courteous and generous is the staff with complaints about. A fabulous breakfast buffet. The hotel staff is to thank you and happy guests to be. We have felt ourselves super well. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Franziska
The best hotel, I stay
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
This was the best hotel, in which I ever to be allowed. - and I was because of my profession already in many hotels guests. The Renaissance on koh samui especially because the high standard of the staff. These are always mood, shall always a friendly smile on the lips and to help, where they can. A lot time my girlfriend and I had the feeling, as our thoughts read and would the wishes fulfilled before we can ever have. So good relaxed and pampered we have already long not more comfortable. The breakfast buffet left nothing to be desired: ... freshly prepared egg dishes depending on personal taste, freshly squeezed fruit- and vegetable juices and even pretzel bread and coffee, the best coffee in his homeland could not get a better one can. In case it sometimes no, you did not hesitate to, to questions. Immediately, the kitchen staff cared and tried, a requirement to fulfill. Also the ( German) manager of the hotel it can't take for breakfast its guests personally 'hello' to say and ask, whether you happy is. We were really impressed! The beach is beautiful and the pool a real eye catcher. There are luxurious pool villas, but we were in a deluxe bedroom in the main building accommodated. In the spacious balcony there was even a bath tub with jacuzzi function! The hotel offers far a free shuttle service to the 2 nearest localities to, in case you're strolling or to eat out. This is what we call service! Furthermore you can also for a really small fee ( circa 6 Euro for 24 hours) a moped check-out counters. One has the possibility yoga classes to occupy, to the spa, or just chill out. There is also a library! -in case one is thus not all thick ham in the luggage of at home from take-away like. One evening found in the open tapas bar a movie evening instead of fresh free popcorn. A delicious mangodaiquiri and the evening was perfect! This hotel has the 5 stars absolutely deserved! It was really a lovely stay and we are sure, that it is not the last. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Frank
A place to enjoy and relax
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Great hotel with beautiful private beach and the away from the hustle and bustle from Lamai and Chaweng. Friendly staff the on all wishes the score is received. A place to be comfortable. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ruediger
Top
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We were in the low season in the Renaissance and could for little money an upgrade to a garden pool villa get. That was pure luxury. Half board recommends that the restaurants in the hotel expensive and you are a bit further walk to in Lamai to eat out. Apart from that great. The 50 meters pool is top, jogging also possible, the fitness room is usable. The service is great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Franz
Quite very nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Wonderful complex with perfect service read more
  • Room
    6.0

    We had a deluxe room with a view of the sea. Room was large, clean and had a great view of the sea. The bed was huge and had a mattress not too hard and not too soft.

  • Gastronomy
    6.0

    2 restaurants and 3 bars Massive, varied breakfast buffet. The breakfast can on the terrace of the restaurant with beautiful view of the sea until: o'clock to be taken. Wonderful juices, daily changing tai dishes and of course freshly prepared eggs in all variations make the breakfast the experience. In the evening you can in the two restaurants à la carte or at the daily events romantic shop. Candelight dinner at the sandy beach, barbecue and so on are all really great arranged.

  • Service
    6.0

    Friendly staff from the gardener until the waiter you only friendly staff

  • Sport & Entertainment
    5.0

    Wonderful pool area directly at the beach For sporty swimmer there is a 50 meters pool available. Big gym available. Positive: no animation

  • Hotel
    6.0

    Wonderful complex with perfect service

  • Location
    6.0

    Directly at a small wonderful sandy beach located.

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Silja
Completely contented
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We have two weeks stay in this beautiful hotel booked. The first day we in the reserved deluxe -room with a view of the sea spend. Because the hotel was overbooked, we after a voluntary, 2-night stay in another, equivalent hotel a free upgrade for a gardenview pool villa. Despite the hotel being fully booked of the hotel it was at the beach and the pool was always very quiet and relaxed. The staff were very nice, cooperative and attentive, as well as always friendly smiling. Everything was impeccably clean, also the green belts were apparently constantly maintained by gardners. ... The breakfast is international, there is something there for any taste. The hotel guests there were next to germans, british, australians asians-a healthy mixture, most couples around 30 to 40 years. read more
  • Room
    6.0

    Our deluxe -room with a view of the sea, as well as the subsequent gardenview pool villa were both a dream. The overall impression of both room is very well-kept. The gardenview pool villa is really generously built, lots of space to get some rest and relax. The four poster bed is typically american, large and a pleasant, firmer mattress. The shower is huge and even has the possibility for swimming. The light in the bathroom is to put on makeup unfortunately somewhat dark. Otherwise the rooms are in good condition and very clean.

  • Gastronomy
    6.0

    We only ate breakfast in the hotel booked. This was always more than enough with a large selection of specialities for all nationalities of the guests. The hotel offers 2 restaurants (the tawann and the Banana leaf) whereas in Banana leaf ate. The quality of the food is good - comparable with better restaurants in town. Just the prices are in the hotel of course much higher than for example in Lamai. Our recommendation: the bbq grill at the beach is truly unique! There also worth it the slightly higher price. Otherwise we can outside the restaurants: sabänglä (a little bit out of town from Lamai) and salathai (centre Lamai), and captain kirk (centre Chaweng) highly recommend.

  • Service
    6.0

    Already after a few days we were in the morning with the names of the service staff and they knew, as our coffee was regularly freshly sliced mangos at the square. Unfortunately, the thai english was a bit difficult to understand, therefore, probably one or another order not quite understood/came only after 2. demand, but by the staff's hospitality i found the not so bad. The cleaning of the rooms was always spotless.

  • Sport & Entertainment
    6.0

    We are glad, that the hotel no animation at the pool offers-we were for relaxing came. Otherwise the hotel offers in cooperation with regional outlets excursions like safari and boat tours of various kinds. The hotel pool is wonderful - right next to the sea, large, deep and quiet. Morning fight for the beach chairs you need not to fear. Also if you later on the beach or pool, a couch safe.

  • Hotel
    6.0

    We have two weeks stay in this beautiful hotel booked. The first day we in the reserved deluxe -room with a view of the sea spend. Because the hotel was overbooked, we after a voluntary, 2-night stay in another, equivalent hotel a free upgrade for a gardenview pool villa. Despite the hotel being fully booked of the hotel it was at the beach and the pool was always very quiet and relaxed. The staff were very nice, cooperative and attentive, as well as always friendly smiling. Everything was impeccably clean, also the green belts were apparently constantly maintained by gardners. The breakfast is international, there is something there for any taste. The hotel guests there were next to germans, british, australians asians-a healthy mixture, most couples around 30 to 40 years.

  • Location
    6.0

    The hotel is located 5 -minute drive from Lamai and approximately 20 minutes' drive from Chaweng (airport) away. In about 400 meters away there was a small supermarket, as well as a cash machine and a small swiss -thai restaurant. The cost per person for a taxi to Lamai beach chairs around 50 to 150 Bhat (circa 1.25 to 3,75 Euro). The hotel is directly at the beach, beautifully grown between palm trees and mango trees. The beach is good clean and tidy, as well as very quiet and relaxed.

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Juliette
Wonderful, top hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
It was our honeymoon! A better destination and hotel you could not have. Every in the hotel met a friendly and with a smile. All thumbs up for the Renaissance:-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Juergen
Not more very new hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Somewhat older hotel which in many areas a renovation needs. Nice laid out Gardens which unfortunately to problems with mosquitos leads. Room on the ground floor therefore avoid. Swim in the sea at the hotel beach is not possible. For a one time vacation with children therefore only conditionally recommendable. The staff are always tried hard to please the guests. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Jan
Beautiful, well-kept complex with an informal atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
A very well maintained complex with very friendly, warm staff. The breakfast was varied and rich. The deluxe rooms there was also nothing to complain about. Shortcoming at this hotel the remote location ( after lamai are approximately 30 minutes away on foot) and the beach. The sea there is a lying off reef and that's why berlandet, in other words: very flat. The water heats up very strongly and the reef (good 500 meters) will the water also not deeper than hip-high. If you are in the sea want to swim, then you're in the wrong place here. Furthermore ... counts the hotel rather expensive Sort of. But if you 50 meters to the left or right at the beach runs, then you pay for the massages only a fraction and the Thailand-usual price:-) Generally we would like to the hotel however recommend: the rooms are clean and well equipped, the food is brilliant and the staff's hospitality is unsurpassed. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Andreas
Beautiful, quiet complex
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2012
The hotel lies slightly off the beaten track between Chaweng ( about 10 minutes taxi) and lamai ( about 5 minutes by taxi ). Restaurants, massage and a 24 hours shop are easily reachable on foot. The villas were last year renovated. Deluxe room are a bit outdated, but still completely reasonable. The 50 meters pool is ideal for sporty activity, since the majority of the guests ( primarily German) on main pool beach chairs. Downside is, that you the sea practically not for swimming can use. This is counterbalanced, however, the view. The fitness room was unfortunately very Spartan ... for such a hotel category. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Wolf
Beach vacation and relaxation of the finest quality
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
We had a beachfront villa. Incredibly spacious, yes luxuriously, but also very comfortable. Real feel good vacation with its own terrace dun a small pool. The warm friendliness of the staff is not fake. The breakfast is completely unbeatable! Not one wish remained unfilfulled here. The complete staff really makes an effort the guests an incomparable time and to give you in our managed. Here are real professionals at the work, the with heart and hand. A paradise under palmtrees, because the entire area so lovely ingrown is. A lot of green and nevertheless very well maintained. We'll go again ... there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Jan
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Great, relaxed vacation in paradise. Price of the meal in the hotel far above national average, but enough possibilities nearby. Water in the sea very flat, swimming, especially at low tide rather difficult. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Christof
Everything was perfect, is further recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
Further recommendable, were very satisfied! ( spa facilities rather in the higher price ranges ) Very friendly and helpful staff! Also beach- and pool area very clean! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Klaus & Claudia
Dreamlike vacation with small limitations
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
The hotel is outdated, is however beautifully nestled in a tropical landscape, many plant species, etc. Thus the accommodation are also not more as' fresh '. We have, after the booked luxury room had seen taken, an upgrade. We were in a pool villa, which in the garden the complex lag-we really enjoyed; very quiet, pleasant and which is of advantage: only the guests, what these villas are accommodated, also used this area (except a common way to the restaurant-breakfast), since the other rooms in a main building on the other Side of the complex are accommodated). Since we are ... on peace put, this upgrade was ideal. The cleanliness in the villa after our complaint and the following opinions by a senior employee a, the stars appropriate level, brought. Laundry was, if necessary, changed immediately. The hotel staff are extremely accommodating, helpful and very friendly. Foreign languages skills - English-most speak employees. At the front desk there were no communication difficulties. The offered food is quite good to excellent. It depends, in which restaurant one eats. Breakfast will eventually boring-but will mostly offset by the attention of the employees the wishes of the guests to fulfill. What however not at all is, is, that some guests in a vest or ax shirt your breakfast revenue. This damages the ambience and a comfort factor substantially and does not fit into this complex; but short time later turned off. We had for example a 'romatic dinner' in a hall evenings booked this experience we should not forget more. Unique! Sporting activities we have outside of the hotel notice, since the fitness center but with partly not functioning devices is equipped. Since we almost every day traveling with a scooter were to discover the island - there is still really beautiful Corners on Ko Samui-we were happy every day in this haven of peace return. We can with a clear conscience peace searching this hotel recommend - however only with a pool villa. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Eric
beautiful hotel but rather 4 stars!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2012
We stayed early February for a week in the hotel Renaissance and felt very comfortable. The hotel lies slightly remote from the general Hustle and bustle of the surrounding village and offers nevertheless perfect opportunity the island to explore. Over the complex was I think enough said and there are from my side also nothing to add. The general cleanliness was in the whole area, as well as villa super. I find it rather unfortunate as the hotel by small but fine details their loan playful and therefore for me it is not 5 stars worthy. The beach towels were ... partly not clean and nearly all had holes. The villa was renovated but also here holes in the four poster bed and small faults on the furniture. At the beach was greens and dirt was washed up which within 10 minutes in the morning could have been poured out will be can. It was unfortunately mostly only in the afternoon and was therefore no beautiful Sight. To make it short. There are actually everything things with little effort/cost fixed could be nevertheless not fixed and thus help the guest have a negative mouth. we were still another one week in a five star hotel nearby and found this to be better equipped! read more
  • Room
    5.0

    We had a villa to our satisfaction was. Over the furnishings was I think time enough reported. Everything was clean.

  • Gastronomy
    3.0

    I cannot judge since we never in the hotel eaten have. We wanted a night in the hotel food but for the visit of the dishes we found the price nevertheless quite great covered and opted again after lamai to go. The food this is 10 times cheaper and tasted really super

  • Service
    5.0

    About the service you need, I think in whole of Thailand no thoughts make as it is just perfect... We found it sometimes as a strain on the food of all the same was asked...=) so service and friendliness were really very good

  • Sport & Entertainment
    5.0

    the pool was clean and every evening cleaned. The whole beach and pool area we found nice and relaxing. the towels and angespüllten dirt mentioned I already above

  • Hotel
    4.0

    We stayed early February for a week in the hotel Renaissance and felt very comfortable. The hotel lies slightly remote from the general Hustle and bustle of the surrounding village and offers nevertheless perfect opportunity the island to explore. Over the complex was I think enough said and there are from my side also nothing to add. The general cleanliness was in the whole area, as well as villa super. I find it rather unfortunate as the hotel by small but fine details their loan playful and therefore for me it is not 5 stars worthy. The beach towels were partly not clean and nearly all had holes. The villa was renovated but also here holes in the four poster bed and small faults on the furniture. At the beach was greens and dirt was washed up which within 10 minutes in the morning could have been poured out will be can. It was unfortunately mostly only in the afternoon and was therefore no beautiful Sight. To make it short... There are actually everything things with little effort/cost fixed could be nevertheless not fixed and thus help the guest have a negative mouth. we were still another one week in a five star hotel nearby and found this to be better equipped!

  • Location
    5.0

    as I have already mentioned is the hotel really nice in a quiet location but not far away lamai and Chaweng... we are almost every evening after lamai gone, because we are just as pleasant found and not as crowded and smelly as in Chaweng... It smelled here but very of feces in the streets... Lamai beach on foot in about 20 to 30 minutes and with joint taxis about 5 minutes. Chaweng in about 10 minutes with the Shared taxi

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Nicolas & Birgit
Wonderful! - relaxation and pure romance
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
The Renaissance hotel koh samui is set in a spacious green area with lots of palm trees. In the upper part the very nice facilities there are two 4 storey building with the so-called deluxe rooms. We were on the 3rd floor (# 306). The rooms we have a very good rate (see separately below). In the lower part is the lobby with central front desk, as well as the two hotel's own restaurants. Furthermore are here the garden-villas and in the direct vicinity of the hotel's own sandy beach the 'beach villas'. The 'beach villas' (# 107) we can ... also very good (see separately below). The hotel is from the german general manager, mr Lutz meter, led, the benefit of all its guests very dear! Although we already more often in Thailand (included round trip) and in other asian countries spend a vacation, we booked on recommendation of friends this time booked half board. In comparison of us paid price of the vacation we found the value for money altogether very good. The hotel has us absolutely relaxing & romantic vacation doubletalk. This is certainly also with the guest structure together. While we were there, there were many ruheuhe searching couples in the middle average age there. read more
  • Room
    6.0

    We had initially a deluxe room (306) occupied, which lots of space and good comfort offers: very wide & sweet bed, large wardrobe, much space to put things, air conditioning was easy to operate and made little noise and many more toilet and shower are separated. Really great is the large jacuzzi on the balcony, the from the outside was not visible. We enjoyed it very much, still late evenings jacuzzi! Altogether made the furnishings as the for example wooden flooring (parquet) and the bed a perfect & new impression. For the last three days we had the ' romance -luxury' retreat in one of the so-called 'beach front '-villas upgraden leave. Fantastic! The villas all have a large bath-tub and lots of space and above all privacy!. Inside the villas very spacious with a large four-poster bed. We were in the villa # 107. we had in the morning from the bed from a spectacular view to the palms and the sea. During the day we have this relaxing views from the large sun loungers respectively from the swimming pool ausgenossen... Honeymoon feeling pure...! We hope, that the attached pictures our individual impression play can.

  • Gastronomy
    5.0

    There are two hotel's own restaurants: the Banana leaf and the tawann: 1) Banana leaf: here there is also the breakfast, which all for any taste offers of muesli, cold cuts to compulsory omeletts and waffles! We always outside sat and always found a place. Partly very beautiful view of the sea respectively the park. Inside is of course air-conditioned. Evenings also be diniert. Every day there are another motto like for instance currynight or italian or thai specialities with large frischfischauswahl. 2) tawann : romantic atmosphere with a view of the whole bay of Lamai respectively the starry skies. There is also a delicious food for example 5-course menu with wine or angus beef -night. As well as lobster-night. 3) hotel's own beach: on the weekends there are barbecue - respectively wokabendessen right next to the sea with a very wide selection of national & international dishes from fish until meat instead of! Price and quality: We booked on recommendation of friends exceptionally booked half board. In our opinion was the value for money between quality and quality very good. What taste and price concerneth everyone has his own ideas. Therefore, we do not want (as other reviewer before us!) Novel on subjective sensitivities letter. It was without exception always very good taste, even if the schärfegrad the food maybe not always our habits was. But are the dishes however typical of the country delicious!

  • Service
    5.0

    Cleaning of the rooms: spic without complaints Service front desk: very helpful and helpful Service dining : very friendly and professional even if english not always perfect spoken and understood. We had no problems. Particularly positive we would like to highlight the service from 'woody' and 'ewc', the us all servicewünsche of the lips had. Service laundry: worked perfectly even if it externally is cheaper Dealing with complaints: the german hotel manager Lutz meter personally seine guests and any problem partly very individually cared. It is unfortunately always guests give, the because of from subjective sensitivities everything had to complain about like for instance the sharpness and temperature of the food or the speed of kleinstrepaturen!

  • Sport & Entertainment
    5.0

    There are two pools. One is 50 meters long and is located directly in front of the two buildings with the deluxe rooms. There was very little going on and we could in the morning before breakfast undisturbed our swim laps. The 2. pool is located directly on the hotel's own sandy beach. We didn't use it, since we rather in the sea swim were. The quality of the water from the large pool and the sea, we found perfect. It was crystal clear and very refreshing. Sun loungers & umbrella, as well as large towels more than enough and the so-called 'handtuchfetisch tourism ' that means the blocking loungers we didn't see. The sandy beach and pools were regularly cleaned. Sport possibilities in the hotel's own (air-conditioned ) fitness room, the on the whole fom the devices and the size was okay. Water there was free of charge. Apart from that you can along the beach of the bay of Lamai far stretching jogging respectively walking or relaxed walking. Really great. Water sports such as jet skiing & banana boat gives it because of the lying off reefs not, which we found very pleasant! But you can with the hotel's own kayaks free of charge the area explore.

  • Hotel
    6.0

    The Renaissance hotel koh samui is set in a spacious green area with lots of palm trees. In the upper part the very nice facilities there are two 4 storey building with the so-called deluxe rooms. We were on the 3rd floor (# 306). The rooms we have a very good rate (see separately below). In the lower part is the lobby with central front desk, as well as the two hotel's own restaurants. Furthermore are here the garden-villas and in the direct vicinity of the hotel's own sandy beach the 'beach villas'. The 'beach villas' (# 107) we can also very good (see separately below). The hotel is from the german general manager, mr Lutz meter, led, the benefit of all its guests very dear! Although we already more often in Thailand (included round trip) and in other asian countries spend a vacation, we booked on recommendation of friends this time booked half board. In comparison of us paid price of the vacation we found the value for money altogether very good. The hotel has us absolutely relaxing & romantic vacation doubletalk. This is certainly also with the guest structure together. While we were there, there were many ruheuhe searching couples in the middle average age there.

  • Location
    5.0

    Already from the other reviewers described. All possible purchase- and entertainment possibilities could either on foot or by moped / car be achieved. Twice daily free hotel's own shuttle bus to Lamai and Chaweng. Super comfortable. Excursions there are innumerable for any taste and budgets. We have a private 2-day sailing tour done (see tips)

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Frank
Ask the management where the journey?
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
Most was already relatively exactly in previous reviews said. The Marriott chain is actually recommended throughout. The question, whether however in the here described hotel a five star hotel acts, you can even answer, if the review fully read have. read more
  • Room
    4.0

    Pool villas with sea-or gardenview are now all renovated, however you can not too much expect. The furnishing is weitesgehenst remained. All dark woods, as well as the wood furniture were polished and therefore, the furnishing something fresher and contemporary. What Showers, toilets tiles and walls is, has not much done. Everything is clean, but, if they had a five stars standard, let undecided. The fridge on the rooms has no freezer but at least the prices the minibar are a five star hotel. The Schließsysteme the doors were very questionable and offer against burglary no real Protection. But let's go over time, that Thais anyway only very rarely something steal and all other tourists decent people are. The only in the pool Villas free Internet connection worked well. The outdoor swimming pool measures approximately 2 times 4 meters and is at the deepest point about 80 centimeters deep. There are 4 massage Nozzles the poor work well. The water was clear and the pool cleaning reasonable. Who however sufficiently much sun in his private pool like, with a gardenview pool villa ill-advised. By the very old and very tropical garden, only little sun through the dense foliage. Much foliage you will find daily and in the pool again, but as good as it is daily away.

  • Gastronomy
    3.0

    Here there are really most points of criticism: it is described, that three different restaurants returns. Although that is true, but all restaurants from the same hotel kitchen served. Solely the furnishings and related atmospheres are different. Half board guests can daily between three menus select. Guests the only breakfast booked, we recommend a sufficiently filled wallet with them, since the à la carte prices already extraordinary are high. There were various theme nights such as for example Angus Beef night, pizza and pasta 'all you can eat night' or Z, B. Thai food cooking learning and much more we can accept, in a so-called five star hotel a bit more expensive is however not, for a lot menu the up to 8-10 times the price a touristic Thairestaurants with European kitchen close to the hotel complex be required. Opposite normal Thairestaurants is the price even the 15 times the local cost. what is more, the Renaissance are not a star chef has, the Thai food often too sharp for the normal tourists were served (there have been several complaints) and some pizza rather only lukewarm table bebracht was. The much described argument, the 5 star tourist such prices expect, so be sure to may, in an upscale company run, if not more. At the present time are the audience, the prices and Specialdeals of the hotel so different and changeable, the 80% of the audience rather normal average tourists are. That is why one evenings rather alone in the restaurant (with exception the half-board arrangement) the rest royals excellent and conveniently surrounding restaurants or in lamai city. A comfortable bar with something music, live music events, or a other normal affordable opportunity with other guests within of the hotel to meeting... None. The only silent music, the one in the hotel hear, is the always same chillout sprinkling a straight entices to it until at least 9:00 P. M. to go to sleep. Accordingly it is evenings very, very quiet. Smokers may, if you are very quickly, one of the few paring in the restaurant snatched, but with negative comments from non-smokers in formal smokers area expected. Finally, yes all outside sit, although the air-conditioned non-smoking restaurant much pleasant food, than in the heat on the terrace.

  • Service
    4.0

    Good staff in Thailand to find a very large problem. It has less to do with the payment, as the 'sanuk' (have fun with the work) to do. Therefore you can on the English not too much expect. Well learned standard phrases leave initially suppose, that the staff well trained. One asks however a bit out of the row, push the staff very quickly to their limits. This very frequently, (usually of normal inexperienced package tourists), much praised friendliness of the staff, we would rather than extreme subservience designate, is clearly excessive and works therefore also not more authentic. However rather a bit more as too few... Because it had finally paid a lot of money! Not true?! Unfortunately, it is difficult to understand, why the management still valued, that the staff the traditional 'Wei' (Thaigruß under high officials and Buddhist monks) exercises, whereby you everywhere read, that absolutely inappropriate, this greeting to reciprocate. Especially not opposite the hotel staff. They make it rather ridiculous. So nice smiling nod is OK, but no more.

  • Sport & Entertainment
    3.0

    How do you evaluate what wasn't there? Sport? Perhaps the fitness room and just 2 remaining canoes mean? What entertainment? That there was no entertainment hotel is, should already sufficient known his. But here is entertainment rather a bad drawback. Even the loud laughter in the restaurant by the mean Looks so some good worried fellow guests rather a criminal offence. And who evenings after 21:00 o'clock still fun, should as far as possible away from the rooms stop. The pool and beach: the Beachpool is big enough and offers in the afternoon, again due to the high trees in the area to 80% Vollschatten. During our stay there was however problems with the quality of the water. The Chlorzufuhr was interrupted or the rating system was broken. The water foggy very quickly and threatened with a fatcover of the water surface umzukippen. The management of the hotel hard-working itself however fairly, the impending crisis under control. The 50 meter long peaceand Lap pool is located on the other Roadside, far( approximately 100 meters linear distance) from the beach and we did not tested. The beach there is no real dream beach. The much-vaunted crystal clear water we have not seen a lot. Seaweed, Plastic and other unpleasant things whereas nearly daily discovered. From about 15 hours is the water level of 50 centimeters, from 17:00 only 30 centimeters. In the morning is swimming at about 90 to 100 centimeters poor possible. The sand is with dead Korallenresten shot, which is why we the presence of bathing shoes highly recommend.

  • Hotel
    4.0

    Most was already relatively exactly in previous reviews said. The Marriott chain is actually recommended throughout. The question, whether however in the here described hotel a five star hotel acts, you can even answer, if the review fully read have.

  • Location
    3.0

    approximately 500 meters from the main street between Chaweng and lamai in a side street lying away. A few well managed restaurants and a 24 hour family Mart (Minimarkrt) nearby. The hotel is zweigeteillt. Pool villas, restaurants, main pool and lobby on the beachseite. On the other Roadside the deluxe rooms in the 5-floor main building. Here is the peaceor Lap pool (50 meters long)

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