Renaissance Koh Samui Resort & Spa(5 stars)

208/1 Moo 4, Lamai Beach, T. Maret, Koh Samui 84310 THAILAND Show map

Average rating

140 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    5.4
  • Location
    4.8
  • Food and Drinks
    5.1
  • Sport & entertain
    4.8
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61 hotel reviews in Englishsorted by travel date
Dieter
Feel well and enjoy
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Very successful days. Highly friendly and very friendly staff. A real relaxing and comfortable hotel. Next place Lamai with shuttle or taxi within easy reach. We would gladly come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Nicole
Great hotel - friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Short and powerful conclusion: Beach flattens very strong, at ebb-tide one must already have far into the sea inside at all times with the belly into the water to come, for children would be the beach great. Staff very friendly=) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Nadia
Luxury hotel in a good location...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The hotel is located between Lamai and Chaweng Beach, therefore very quiet location in a side street. Cleanliness and friendliness is top! We had a ground floor room to get, which was great, since direct access to the 50 meters pool from our terrace. However we had in the evening suddenly a riesenameisenplage in the room, which of course in the middle of the tropics already things happen. After complaint we have without any problems and immediately a new room receive, without animals ☺ in the bathroom nothing was missing, hair dryer, make-up mirror, drinking water, everything available. Sunscreen, insect ... repellent was available. Size of the room was great. Bed was super comfortable. Flatscreen tv great. Beach is ok, that means very shallow bay, and a little rocky, swims is here not really possible. But were chairs and sunscreens sufficiently available. All in all a very nice, large and detailverliebtes hotel. The only problem are food and drink prices in the hotel itself, for example small afternoon snack: a small green curry and small sandwich costs 1000 Bath (circa 30 Euro), one gets even in Munich cheaper. We therefore preferred eating out to go, as for 1000 Bath in koh samui a fine dinner for two gets. Rental of scooter easy about the hotel possible. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Constanze
Hotel with feel-good factor
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
First of all, i must say, that i after the reservation was not really convinced was, if we the right hotel had chosen. I was not sure, whether he nevertheless very high price in comparison to other equivalent resorts on koh samui is justified. But when we arrived there, we realized what this hotel mind over other and what the relatively high price justified. Especially highlighted are service and cleanliness. Even if not everything brand new and a lot ageing, for cleanliness was always and everywhere respected. The hotel is rather small, extends but generous over a hillside, which unfortunately ... also entails, get many stairs take you, especially if you from the main house for breakfast or to the pool/beach. We were in the main building and i have to say, the rooms %blank% on the homepage under value over. The rooms are greater than you on the photos. The breakfast was also one of the best, what i've in a holiday resort experienced. As mentioned, it is always so lots of details respected, one can everything gotten which one wanted. Even if a fruit not at the buffet offered, simply inquire and it was brought to one to the table. Free wi-fi unfortunately only in the villas offered, but you had the possibility over Marriott public a, which was free, this was from of the lobby or just from the balcony. Could Marriott guest access dialed, so you could circa 10 Euro daily for wireless paid, which i consider this price really think overpriced. The types of people were absolutely mixed, from young couples, to parents with children up to older rule. There were some germans there, but also chinese, indians, canadians, australians, all quite pleasant. No one noticed negatively. read more
  • Room
    5.0

    I don't understand, as you here only the villas can recommend, because i also found the standard rooms very attractively furnished. The bed was just gigantic, super comfortable and the quality the bedding was excellent. I have long not so good anymore slept as there. Were the rooms quite large and with the beautiful big balcony a highlight. Off course the rooms are somewhat outdated and the beautiful flooring is just the wet area was a bit worn out, but nevertheless very thoroughly cleaned and very very clean. You noticed the lots of small to such details as bathrobes, slippers, iron, ironing board, a high-quality hairdryer of rowenta, tissues the constantly refilled, a well-stocked minibar, kettle, several cups, also 'to go' cups, even sunscreen and insect repellent you will find in the closet. Telephone on the night table, work desk and on the toilet available. Also nice that shower and toilet are spatially separated. Hand towels always were always sufficiently in all sizes available, european plugs, no adapter necessary. The jacuzzi tub was a nice touch, we wanted one test, but it took about 40 minutes until they fully run and when we got to the nozzles anschalteten, squirting leftovers from modrig smelling restwasser with dirt out, so they wannenfüllung actually could not use. We have the water then again and deflated the tub not used anymore.

  • Gastronomy
    5.0

    Because we only breakfast had, i can only this rate and that was amazing. There is nothing, which there is nothing. Of course sausage and cheese in such a country limited, but even the was available and everything cooled and under glass, so absolutely hygenic. There is every day fresh smoothies, probiotic beverages, the coffee/ Cappuccino or whatever you ordered freshly prepared and in a very attractive cups brought to the table. Should one a desire or appetite for anything, what you don't at the table finds, so also tried a request to fulfill. Only the juices we were a bit disappointed. They were all nice and stylish in glasbehältern filled, but not fresh. We have ourselves then evenly to the fresh smoothies held. Evenings we once in the Banana leaf restaurant. The food was good, but you really have to say that the value for money not really is justified. What the quality of the dishes is concerned, may well be, that Marriott standards and the ingredients accordingly upscale be changed. However, it is not justified for a can of Cola, the supermarket 30 cents, about 3 Euro to compute. For this reason unfortunately we only once in the hotel eaten.

  • Service
    6.0

    Particular emphasis should be on really the service of the hotel. Each individual employee is really around the well-being of each guest and you feel almost personally cared for. With english you got along everywhere very well, with german we only not at all tried, as we german knowledge in a country such as Thailand simply not advance set. I think you can see the quality the service really, if it gives times a problem returns, so for example was right on the 2. day our room after 17 o'clock not even made. I have at the front desk called, seeing this, no 2 minutes later the room service on the doorstep, has 10 apologized and the room was immediately cleaned. On the next day we found even with rose petals decorated bed, which we as a further excuse interpreted. A further indication for the amazing service was the following: i am one night in Lamai fallen and my knee was quite wide open. Since we have no place in this size it had we asked the front desk for help and behold, the hotel has a 24 hours first aid service, the is free. So a paramedic to the room, the miracle cleaned, desinfinziert and professionally connected. This association was replenished daily, everything free of charge. On the last 4 days sufferers unfortunately my partner on a stomach intestine infection, which he certainly outside the hotel contracted in, so we were the last 4 days in the room to spend and not more breakfast could. We had the possibility us without an extra charge the breakfast to the room bring to let, also we got plenty of free water (actually there are per day a 0.5. bottle of free and if i briefly below was something to get asked everyone immediately as my companions could. You have to a hospital or a pharmacy to visit, is from the hotel a car with drivers and you can become a relatively cheap price, the from which the public taxi is, go there and pick up point. So what the service subject, there is really the full marks.

  • Sport & Entertainment
    5.0

    The infinity pool at the beach is very pleasant designed, the areas for sunbathing around could be a bit more generous,. You probably believe that the people with villa and private pool the day to spend. Because if all guests to the general pool go, there was a problem with space. Strangely enough you could actually at any time of the day still 2 free chairs, stop but unfortunately not always in the shade. A great idea were the already nicely draped towels on the chairs, which you can only roll had. You could also perfectly 2 towels per person, the wasn't a problem. The sea was super nice to look at, but for swimming absolutely unsuitable. When the tide went a the water maximum hip-high, at ebb-tide to the knee. There were so many shells and korallenstückchen in the water, that you were bathing shoes needed.

  • Hotel
    5.0

    First of all, i must say, that i after the reservation was not really convinced was, if we the right hotel had chosen. I was not sure, whether he nevertheless very high price in comparison to other equivalent resorts on koh samui is justified. But when we arrived there, we realized what this hotel mind over other and what the relatively high price justified. Especially highlighted are service and cleanliness. Even if not everything brand new and a lot ageing, for cleanliness was always and everywhere respected. The hotel is rather small, extends but generous over a hillside, which unfortunately also entails, get many stairs take you, especially if you from the main house for breakfast or to the pool/beach. We were in the main building and i have to say, the rooms %blank% on the homepage under value over. The rooms are greater than you on the photos. The breakfast was also one of the best, what i've in a holiday resort experienced. As mentioned, it is always so lots of details respected, one can everything gotten which one wanted. Even if a fruit not at the buffet offered, simply inquire and it was brought to one to the table. Free wi-fi unfortunately only in the villas offered, but you had the possibility over Marriott public a, which was free, this was from of the lobby or just from the balcony. Could Marriott guest access dialed, so you could circa 10 Euro daily for wireless paid, which i consider this price really think overpriced. The types of people were absolutely mixed, from young couples, to parents with children up to older rule. There were some germans there, but also chinese, indians, canadians, australians, all quite pleasant. No one noticed negatively.

  • Location
    5.0

    Contrary to initial doubts after reading some previous reviews we found the location of the hotel quite good. One is about minutes at the airport, to Lamai you can walk, but we 2 nights have done or with the pickup taxi, which circa 200 Bhat per person costs. Even if the next town about 3 kilometers away is, one has nevertheless in the surrounding area everything you need. The tailor on massage, laundry, restaurants and approximately 500 meters a 24 hours supermarket. You walk on the ring road to Lamai, so there are all few meters possibilities to eat and drink or during the walk the feet massages. From the 4. day we have through our travel agency a scooter for 200 Bhat/day, if you only once in the evening to Lamai goes to eat is worthwhile the price already, because the sammeltaxifahrt costs already per person so much. You can the island well even with the scooter and explore many attractions on your own to look at. However, one must be aware, that there is no insurance and you also in not even indebted accidents is charged. Hides it from, you can lots of fun and i think the in comparison relatively little is happening there. We only booked a snorkelling excursion nachko tao on the FTI guide and tickets to a muay thai fight in Chaweng arena get.

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Simone & Andreas
Great vacation, definitely worth a trip.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Before something about the hotel letter, we would like to briefly the arrival from Germany after samui mention. We are Frankfurt with the thai airways in a 380 to Bangkok flown. The largest passierflugzeug the world fly was really great. We can all only this plane recommend, relaxed we are still never flown. When we booked we had specially paid attention to it, that we in the economy Q-class our seats get. One in front, we can some reviews don't understand. There is again and again vacationers you can just not right. They are travelling with the intention, that hair ... in the soup to find. But but you need not to Thailand flies, that can one already in Germany reach if one it uses. And now, we want on the resort to: The check in in the hotel runs without major problems, we were already at 10:00 a. m. morning (early check in) in our villa 110. Attention: we find it important to point out, that in the hotel at the check-in a guarantee is required, in our case were the 5,000, -thb. For travellers the a Visa map have, is the not a problem there. The Visa map only solid, but not belastetet. But make the people the no Visa map have? They must be from your budget the money in a cash deposit, which one also to the end of the journey again, but what can you to the end of the journey with the money? To the hotel itself to say, on us the hotel complex a good impression, surely one or other modify or better. The paths in the hotel are good to celebrate, but you shouldn't forget, the resort built on a hill and therefore the a or other hefty increase is. But if you with open eyes through the resort is, you can get lots to see. Only a small example, is in the villa 105 simply the stairs up to the end and you will have a nice swing discover. Here you can with a view of the bay from Lamai the swings very nice relax. read more
  • Room
    5.0

    The size and the condition our villa was good. We had a small private pool which especially in the evening for a cooling exactly the right thing to do. On the deck were two beach chairs and a small coffee table. The room was lovingly decorated, and it was really have thought of everything. We had in our area huge king-size bed with mosquito net, built-in closet with large safe, desk, tv (who needs already on vacation) and a mini bar the was well stocked. The two air conditioning was not on the bed aligned, but so assembled, that the area although it is very well refrigerated could, but not in the direct exposed to cold was. If you don't air conditioners like, to the was also thought, our villa was added with 2 ceiling fans.

  • Gastronomy
    5.0

    To eat to say, that we had half board and thus very satisfied were, you can choose, where you eat out i would like. Either in the Banana leaf or the tawann. The food and the location in the tawann were already on a very high level, we were happy to eat here. In the tapas bar were never food, we had in the evening but our cocktails. If you don't book half-board, the with uncle rung at the beach very good and cheap eat out. The small restaurant with a view of the sea, no 300 meters away from the hotel.

  • Service
    5.0

    Our area every day really well cleaned, a very thick plus to our room service. The friendliness is generally in the hotel very good. We couldn't complain. The foreign language skills range from english, netherlands, on a little german completely. We could inform ourselves well. Problems were immediately taken care of.

  • Sport & Entertainment
    5.0

    Sport, entertainment, kids club, disco there were luckily not. But if you would like to, can at the beach a free hotel kayak/canoe rental and los paddle. The pool area is nice and more than adequate (see video). Beach chairs and umbrellas were by the pool and beach enough available, towels were every day available provided. The thai massage in the hotel (1 hour) were brilliant and definitely worth the money.

  • Hotel
    5.0

    Before something about the hotel letter, we would like to briefly the arrival from Germany after samui mention. We are Frankfurt with the thai airways in a 380 to Bangkok flown. The largest passierflugzeug the world fly was really great. We can all only this plane recommend, relaxed we are still never flown. When we booked we had specially paid attention to it, that we in the economy Q-class our seats get. One in front, we can some reviews don't understand. There is again and again vacationers you can just not right. They are travelling with the intention, that hair in the soup to find. But but you need not to Thailand flies, that can one already in Germany reach if one it uses. And now, we want on the resort to: The check in in the hotel runs without major problems, we were already at 10:00 a. m. morning (early check in) in our villa 110. Attention: we find it important to point out, that in the hotel at the check-in a guarantee is required, in our case were the 5,000, -thb. For travellers the a Visa map have, is the not a problem there. The Visa map only solid, but not belastetet. But make the people the no Visa map have? They must be from your budget the money in a cash deposit, which one also to the end of the journey again, but what can you to the end of the journey with the money? To the hotel itself to say, on us the hotel complex a good impression, surely one or other modify or better. The paths in the hotel are good to celebrate, but you shouldn't forget, the resort built on a hill and therefore the a or other hefty increase is. But if you with open eyes through the resort is, you can get lots to see. Only a small example, is in the villa 105 simply the stairs up to the end and you will have a nice swing discover. Here you can with a view of the bay from Lamai the swings very nice relax.

  • Location
    5.0

    The location was for us very nice, as love this location. Smaller shopping in the supermarket in 10 minutes on foot reach. Just before the hotel the street to the left to bottom to hauptstarße consequences. On the right side is then a supermarket and atm cash machine and some small stalls and bars. The hotel offers but also 2 times daily a free hotel shuttle to Lamai and Chaweng at. There, you shopping, night life experience.

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Karin
Everything overpriced, unfortunately not again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Ageing, great planted facilities. If you took a closer look at many places times properly cleaned. The things, what the guest daily touch. Food and massages totally overpriced. 2,5 hours different massages almost 5000 Bath. An hour normal massage 1200 Bath. The result is, hardly anyone is mass... Why is the manager not on? In the Marriott in phuket an hour cost massage 400 Bath. There is the whole day massaged. Taxi also very expensive. Some saving grace to eat the cliff nearby. We were no friends here in the hotel... Next trip again phuket... read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    2.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Gabriele
A recommendable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
I can find some reviews don't understand. That the hotel somewhat remote is, you know with the booking. Exceedingly friendly, courteous and generous is the staff with complaints about. A fabulous breakfast buffet. The hotel staff is to thank you and happy guests to be. We have felt ourselves super well. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Franziska
The best hotel, I stay
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
This was the best hotel, in which I ever to be allowed. - and I was because of my profession already in many hotels guests. The Renaissance on koh samui especially because the high standard of the staff. These are always mood, shall always a friendly smile on the lips and to help, where they can. A lot time my girlfriend and I had the feeling, as our thoughts read and would the wishes fulfilled before we can ever have. So good relaxed and pampered we have already long not more comfortable. The breakfast buffet left nothing to be desired: ... freshly prepared egg dishes depending on personal taste, freshly squeezed fruit- and vegetable juices and even pretzel bread and coffee, the best coffee in his homeland could not get a better one can. In case it sometimes no, you did not hesitate to, to questions. Immediately, the kitchen staff cared and tried, a requirement to fulfill. Also the ( German) manager of the hotel it can't take for breakfast its guests personally 'hello' to say and ask, whether you happy is. We were really impressed! The beach is beautiful and the pool a real eye catcher. There are luxurious pool villas, but we were in a deluxe bedroom in the main building accommodated. In the spacious balcony there was even a bath tub with jacuzzi function! The hotel offers far a free shuttle service to the 2 nearest localities to, in case you're strolling or to eat out. This is what we call service! Furthermore you can also for a really small fee ( circa 6 Euro for 24 hours) a moped check-out counters. One has the possibility yoga classes to occupy, to the spa, or just chill out. There is also a library! -in case one is thus not all thick ham in the luggage of at home from take-away like. One evening found in the open tapas bar a movie evening instead of fresh free popcorn. A delicious mangodaiquiri and the evening was perfect! This hotel has the 5 stars absolutely deserved! It was really a lovely stay and we are sure, that it is not the last. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Frank
A place to enjoy and relax
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Great hotel with beautiful private beach and the away from the hustle and bustle from Lamai and Chaweng. Friendly staff the on all wishes the score is received. A place to be comfortable. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ruediger
Top
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We were in the low season in the Renaissance and could for little money an upgrade to a garden pool villa get. That was pure luxury. Half board recommends that the restaurants in the hotel expensive and you are a bit further walk to in Lamai to eat out. Apart from that great. The 50 meters pool is top, jogging also possible, the fitness room is usable. The service is great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Silja
Completely contented
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We have two weeks stay in this beautiful hotel booked. The first day we in the reserved deluxe -room with a view of the sea spend. Because the hotel was overbooked, we after a voluntary, 2-night stay in another, equivalent hotel a free upgrade for a gardenview pool villa. Despite the hotel being fully booked of the hotel it was at the beach and the pool was always very quiet and relaxed. The staff were very nice, cooperative and attentive, as well as always friendly smiling. Everything was impeccably clean, also the green belts were apparently constantly maintained by gardners. ... The breakfast is international, there is something there for any taste. The hotel guests there were next to germans, british, australians asians-a healthy mixture, most couples around 30 to 40 years. read more
  • Room
    6.0

    Our deluxe -room with a view of the sea, as well as the subsequent gardenview pool villa were both a dream. The overall impression of both room is very well-kept. The gardenview pool villa is really generously built, lots of space to get some rest and relax. The four poster bed is typically american, large and a pleasant, firmer mattress. The shower is huge and even has the possibility for swimming. The light in the bathroom is to put on makeup unfortunately somewhat dark. Otherwise the rooms are in good condition and very clean.

  • Gastronomy
    6.0

    We only ate breakfast in the hotel booked. This was always more than enough with a large selection of specialities for all nationalities of the guests. The hotel offers 2 restaurants (the tawann and the Banana leaf) whereas in Banana leaf ate. The quality of the food is good - comparable with better restaurants in town. Just the prices are in the hotel of course much higher than for example in Lamai. Our recommendation: the bbq grill at the beach is truly unique! There also worth it the slightly higher price. Otherwise we can outside the restaurants: sabänglä (a little bit out of town from Lamai) and salathai (centre Lamai), and captain kirk (centre Chaweng) highly recommend.

  • Service
    6.0

    Already after a few days we were in the morning with the names of the service staff and they knew, as our coffee was regularly freshly sliced mangos at the square. Unfortunately, the thai english was a bit difficult to understand, therefore, probably one or another order not quite understood/came only after 2. demand, but by the staff's hospitality i found the not so bad. The cleaning of the rooms was always spotless.

  • Sport & Entertainment
    6.0

    We are glad, that the hotel no animation at the pool offers-we were for relaxing came. Otherwise the hotel offers in cooperation with regional outlets excursions like safari and boat tours of various kinds. The hotel pool is wonderful - right next to the sea, large, deep and quiet. Morning fight for the beach chairs you need not to fear. Also if you later on the beach or pool, a couch safe.

  • Hotel
    6.0

    We have two weeks stay in this beautiful hotel booked. The first day we in the reserved deluxe -room with a view of the sea spend. Because the hotel was overbooked, we after a voluntary, 2-night stay in another, equivalent hotel a free upgrade for a gardenview pool villa. Despite the hotel being fully booked of the hotel it was at the beach and the pool was always very quiet and relaxed. The staff were very nice, cooperative and attentive, as well as always friendly smiling. Everything was impeccably clean, also the green belts were apparently constantly maintained by gardners. The breakfast is international, there is something there for any taste. The hotel guests there were next to germans, british, australians asians-a healthy mixture, most couples around 30 to 40 years.

  • Location
    6.0

    The hotel is located 5 -minute drive from Lamai and approximately 20 minutes' drive from Chaweng (airport) away. In about 400 meters away there was a small supermarket, as well as a cash machine and a small swiss -thai restaurant. The cost per person for a taxi to Lamai beach chairs around 50 to 150 Bhat (circa 1.25 to 3,75 Euro). The hotel is directly at the beach, beautifully grown between palm trees and mango trees. The beach is good clean and tidy, as well as very quiet and relaxed.

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Franz
Quite very nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Wonderful complex with perfect service read more
  • Room
    6.0

    We had a deluxe room with a view of the sea. Room was large, clean and had a great view of the sea. The bed was huge and had a mattress not too hard and not too soft.

  • Gastronomy
    6.0

    2 restaurants and 3 bars Massive, varied breakfast buffet. The breakfast can on the terrace of the restaurant with beautiful view of the sea until: o'clock to be taken. Wonderful juices, daily changing tai dishes and of course freshly prepared eggs in all variations make the breakfast the experience. In the evening you can in the two restaurants à la carte or at the daily events romantic shop. Candelight dinner at the sandy beach, barbecue and so on are all really great arranged.

  • Service
    6.0

    Friendly staff from the gardener until the waiter you only friendly staff

  • Sport & Entertainment
    5.0

    Wonderful pool area directly at the beach For sporty swimmer there is a 50 meters pool available. Big gym available. Positive: no animation

  • Hotel
    6.0

    Wonderful complex with perfect service

  • Location
    6.0

    Directly at a small wonderful sandy beach located.

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Juliette
Wonderful, top hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
It was our honeymoon! A better destination and hotel you could not have. Every in the hotel met a friendly and with a smile. All thumbs up for the Renaissance:-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Juergen
Not more very new hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Somewhat older hotel which in many areas a renovation needs. Nice laid out Gardens which unfortunately to problems with mosquitos leads. Room on the ground floor therefore avoid. Swim in the sea at the hotel beach is not possible. For a one time vacation with children therefore only conditionally recommendable. The staff are always tried hard to please the guests. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Jan
Beautiful, well-kept complex with an informal atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
A very well maintained complex with very friendly, warm staff. The breakfast was varied and rich. The deluxe rooms there was also nothing to complain about. Shortcoming at this hotel the remote location ( after lamai are approximately 30 minutes away on foot) and the beach. The sea there is a lying off reef and that's why berlandet, in other words: very flat. The water heats up very strongly and the reef (good 500 meters) will the water also not deeper than hip-high. If you are in the sea want to swim, then you're in the wrong place here. Furthermore ... counts the hotel rather expensive Sort of. But if you 50 meters to the left or right at the beach runs, then you pay for the massages only a fraction and the Thailand-usual price:-) Generally we would like to the hotel however recommend: the rooms are clean and well equipped, the food is brilliant and the staff's hospitality is unsurpassed. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Andreas
Beautiful, quiet complex
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2012
The hotel lies slightly off the beaten track between Chaweng ( about 10 minutes taxi) and lamai ( about 5 minutes by taxi ). Restaurants, massage and a 24 hours shop are easily reachable on foot. The villas were last year renovated. Deluxe room are a bit outdated, but still completely reasonable. The 50 meters pool is ideal for sporty activity, since the majority of the guests ( primarily German) on main pool beach chairs. Downside is, that you the sea practically not for swimming can use. This is counterbalanced, however, the view. The fitness room was unfortunately very Spartan ... for such a hotel category. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Wolf
Beach vacation and relaxation of the finest quality
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
We had a beachfront villa. Incredibly spacious, yes luxuriously, but also very comfortable. Real feel good vacation with its own terrace dun a small pool. The warm friendliness of the staff is not fake. The breakfast is completely unbeatable! Not one wish remained unfilfulled here. The complete staff really makes an effort the guests an incomparable time and to give you in our managed. Here are real professionals at the work, the with heart and hand. A paradise under palmtrees, because the entire area so lovely ingrown is. A lot of green and nevertheless very well maintained. We'll go again ... there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Jan
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Great, relaxed vacation in paradise. Price of the meal in the hotel far above national average, but enough possibilities nearby. Water in the sea very flat, swimming, especially at low tide rather difficult. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Klaus & Claudia
Dreamlike vacation with small limitations
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
The hotel is outdated, is however beautifully nestled in a tropical landscape, many plant species, etc. Thus the accommodation are also not more as' fresh '. We have, after the booked luxury room had seen taken, an upgrade. We were in a pool villa, which in the garden the complex lag-we really enjoyed; very quiet, pleasant and which is of advantage: only the guests, what these villas are accommodated, also used this area (except a common way to the restaurant-breakfast), since the other rooms in a main building on the other Side of the complex are accommodated). Since we are ... on peace put, this upgrade was ideal. The cleanliness in the villa after our complaint and the following opinions by a senior employee a, the stars appropriate level, brought. Laundry was, if necessary, changed immediately. The hotel staff are extremely accommodating, helpful and very friendly. Foreign languages skills - English-most speak employees. At the front desk there were no communication difficulties. The offered food is quite good to excellent. It depends, in which restaurant one eats. Breakfast will eventually boring-but will mostly offset by the attention of the employees the wishes of the guests to fulfill. What however not at all is, is, that some guests in a vest or ax shirt your breakfast revenue. This damages the ambience and a comfort factor substantially and does not fit into this complex; but short time later turned off. We had for example a 'romatic dinner' in a hall evenings booked this experience we should not forget more. Unique! Sporting activities we have outside of the hotel notice, since the fitness center but with partly not functioning devices is equipped. Since we almost every day traveling with a scooter were to discover the island - there is still really beautiful Corners on Ko Samui-we were happy every day in this haven of peace return. We can with a clear conscience peace searching this hotel recommend - however only with a pool villa. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Christof
Everything was perfect, is further recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
Further recommendable, were very satisfied! ( spa facilities rather in the higher price ranges ) Very friendly and helpful staff! Also beach- and pool area very clean! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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