Saphir Resort & Spa(5 stars)

Okurcalar kasabası Karaburun mevkii Alanya-Antalya Show map

Average rating

1,161 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.3
  • Location
    5.3
  • Food and Drinks
    5.3
  • Sport & entertain
    5.5
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691 hotel reviews in Englishsorted by travel date
Achim
Nice hotel with little quirks
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
A modern, relatively new and very well maintained hotel. Altogether a beautiful vacation possibility with 2 exceptions: a) if you didn't have anything against hour long, very loud and sometimes annoying technomusik on the total pool has B) amateurhatfes and unimaginative animation team this involves. That the entertainment manager on the 1.10 replaced, speaks for itself. Although the whole family music- and tanzbegeistert is (and enough comparison possibilities with other club facilities in Turkey has), it was on duration strenuous and relaxation only at the beach possible. That from 7.30 the place anytime mercilessly begins, should at least ... not forget. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
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Peter
Wonderful vacation, gladly anytime again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
It was a magnificent vacation, for each age group suitable and can only be recommended! We hope for the year 2013 again a wonderful vacation. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Hanna
Garden eden
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
In this hotel are all the guests the guest manager, Selma, cared for. From the chefs starting all contribute to a great holiday with. The rooms are nicely equipped and are always very clean. The waiters always friendly and helpful. Keep it up!. Hasan' the pearl at the beach' worn out all the guests. If someone need help Hasan helps. Thank you for the lovely time. The to was great. Thanks. The spa area is wonderful. In any case available with or without treatment. There are very well-trained masseurs in the spa. You have to use it otherwise one misses ... what. The garden is beautiful and simple to enjoy, whether young or old the hotel is simply superb. Thanks for the great time-! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Toralf
Very good
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Excellent hotel! Also had in the late October a lovely stay. Hotel quality, cleanliness, friendliness, catering, entertainment and entertainment for both children and adults, Beach- and pool areas-it was almost nothing to complain about. The hotel has too many German guests. We had for 9 days a family room booked. Very good room with a wonderful view from the balcony on the Sea and the very beautiful hotel- and pool area. The wellness-and wellness area although we didn't use it, should but also flawlessly and immaculately his. The 5 star we can fully confirm! Far recommendation value: 100% read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Lutz
Gladly again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Very friendly staff. Thanks to Selma from the management, the us during the illness of our son excellent supervised! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Child care or playground
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Hans
Wonderful bay
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Everything very clean, very well-equipped and modernly furnished. Perfect location in a bay with crystal clear water. Too many German guests. Our 4. buchhung is already perfect for October 2013. Hans,67. J. /couple read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Peter
Great holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
A great family vacation great complex we will be back! The rooms and the pool are clean, the food is good and diverse. The spa area is very good. There were only a few russians at the time there, 95% German. The beach could have been a little more care needed. A jetty into sea would be nice, as the banks much gravel is. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Andreas
Great holiday in great hotel!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Our excitement was fully confirmed and partly even surpassed. A really great hotel included all facilities for disabled guests ( especially pool, slides and spa!). About the food respectively restaurants altogether only positive- not even our kids had something to moan about; and it was not only fries;-) To any naggers: if you want, you will find the hair in the soup, even if from own head dates! We can recommend this hotel without any reservations! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Katja
Great vacation in a wonderful hotel!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Hotel is simply super! Who relaxation searches, is here at the correct place. While we were there, there were always plenty of chairs by the pool. Extremely tidy complex. We had booked all inclusive. Was just great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Marc
Very beautiful hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
A very beautiful and modern hotel. Because of the extraordinary architecture, it means for me only ' small Dubai'! It was very clean and the furnishings comfortable and modern. Just cozy stop. The pool area with the very nice garden area borders directly at the beach. Loungers with cushions is possible kostellos available. Sports and leisure offers there was plentiful. The entertainers were funny, friendly and resourceful. The evening entertainment we liked and we had a lot of fun and nice people learned. The hotel management was always helpful and all wishes, they were even so canceled, were put into ... practice. The people are in Turkey very friendly and many spoke German language. It was a very lovely vacation and we would gladly come again. Friendly greetings to the entire team from Saphir Resort! Marc & Nina from Wilhelmshaven read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    6.0
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Annetta
A very nice vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Is a very nice hotel and the entertainment team is brilliant! :-) At the dearest one I would go there again... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Jakob
A vacation to remember!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
The next year we will give the same hotel book. Perfect recommendable! This is like fairytale. Everything was tip top! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gabi
Hotel Saphir - again beautiful vacation in Turkey!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel lies at a beautiful little bay. It is very well maintained. For cleanliness great importance is attached. The beach is easy to reach and in top condition. Blue flag! In the hotel were many families and couples. It was a good living together without stress. With awake eye became the building and the staff gescheckt and again and again the opinion of the guests can be obtained. read more
  • Room
    5.0

    The room was spacious, with a balcony and wonderful view of the bay and sea. The furnishings had everything, what you would expect. (balcony, air conditioning, tv, telephone, safe...). The bathroom was okay. The cleanliness was very big - thanks to the cleaning staff!

  • Gastronomy
    5.0

    There was enough room in the restaurant, on the terrace, at the bar and in the lobby. Only when it rains it was in the restaurant close to. For cleanliness and hygiene is very important. The dishes were good, sometimes for example lamb... Very good, but could be general varied prepared and presented. Against end of the season the programme was a little miserly, for example saved the fruit. There the vacation all-inclusive was, they gave only tip, what every waiter happy.

  • Service
    5.0

    The staff is very friendly from the customer service to the cleaning staff and the service staff in the restaurant. The restaurant manager, before louder supervision the waiter the friendliness sometimes miss leave. The fremdsprachenkenntnisse of the staff were mostly in their field of work limited, but what soll's. can turkish? ( thanks to Emre for the türkischkurs at the table!) But with a bit of english, german and... Is every way. Child care, aerobics... There was a regular. A doctor is sometimes in the house. The evening entertainment and the hämmernde music by the pool would not have been necessary. But there were the quieter beach and the beautiful garden. Thanks for the nice service Emre efe and his colleagues!

  • Sport & Entertainment
    3.0

    There was sport and kids club, disco, etc. , but that we didn't need it. Animation and music ran always the same. Users would have liked more variety.

  • Hotel
    5.0

    The hotel lies at a beautiful little bay. It is very well maintained. For cleanliness great importance is attached. The beach is easy to reach and in top condition. Blue flag! In the hotel were many families and couples. It was a good living together without stress. With awake eye became the building and the staff gescheckt and again and again the opinion of the guests can be obtained.

  • Location
    6.0

    From Antalya-airport it was about 90 minutes drive to the hotel. It is located on the main road Antalya-Alanya, is however one of the few, the distance to the street. Nearby there is a bazaar with many shops. With the Dolmuş it is not a problem in the next cities as Alanya, Manavgat or side to drive (ever about 30 kilometer, price 2,50 Euro just).

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Volker
A very relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
The hotel complex is excellent. Since we didn't sun worshipper are, we had our loungers on the lawn under palm trees too. Breakfast was - Turkey usual-relatively monotonous. Furthermore you had to because every cup coffee at the automat queue. For dinner was, around good places to receive, line up announced. The food was varied, the service tidy. Is very recommendable the spa area. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
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Christine
Definitely again
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
I can definitely recommend this hotel - price/performance: top! Gladly again at any time! All around service around the hour. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Dirk
Ok
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
For a 5 star hotel was missing a bit. Perhaps it was because of the fact, that we 2 weeks before closing of the hotel were there. For the food you were full. There was little choice and almost every evening the same food. Drinks service for the food there was as good as not at all. Clearing of the tables you could almost itself do. The stay was relaxing and good. Except for the service and food everything was ok. The spa area is stylishly furnished. Watch out with the wassersportanbietern. What in the area side is prohibited (parasailing ... about the country, 3 persons-flights, etc.) here everything is permitted. The speedbootfahrer have probably often the proximity of the pedal boats and rowing boats looking for. Looked from the beach dangerous. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Frank
A very nice vacation, hotel super, service good
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Was a really beautiful vacation, friendly staff, clean rooms, food could have been a bit more diverse can, but it was good. Very good was the in the room a mini safe, without an extra charge was available. Outdoor area was maintained and very beautifully. Shops with about 150 stores easily accessible on foot. No pushy animation. Hotel is really recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Thomas
Very beautiful hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
All in all a very nice hotel. Only the service in the restaurant has by far no 5 stars. Dinner there were 2 hours (19 until 21 o'clock). When you arrive at 20 o'clock came, it is often happened the you at a table, the also 20 minutes later had not yet cleared. Drinks also non-existent. Tablecloths were only for the first guests clean, served came from a paper dispenser as at McDonald's. Animation during the day was ok, children had have fun. Evening agenda was not really our cup of tea. Shop in the house is expensive and bad ..., sold defective product and wanted to tell us the we were not Aldi can buy and with him complain about. But by guest relations manager be clarified. Nevertheless the shop next to the hotel cheaper and above all also better. In spite of the couple details we can recommend this hotel. The cleanliness the entire area is really outstanding. Very nice well maintained garden, great pool area and beach access. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Elke
Great hotel for all tourists from young to old
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
The rooms of the hotel are spacious and very nice and clean. The inclusive services were excellent. The guests were from 1a 70 plus years old and came from different countries. read more
  • Room
    6.0

    The family room was beautifully large and practically equipped. We had a room with a sea view and the was wonderful nice. Toilet and bath are clean and beautiful.

  • Gastronomy
    6.0

    The number of restaurants was more than enough. The quality and quantity of the dishes and drinks more than enough. Perhaps it should be better labelling, if lamb for offer is. That is now times matter of taste. The cleanliness and hygiene are very good. There is german and turkish dishes. We like the turkish cuisine very. The waiters are always friendly and always up for a joke, so very like a give a tip.

  • Service
    6.0

    All staff are characterized by extreme friendliness. You could communicate in german and english communicate well. The hotel manager for customer service has excellent knowledge and is always open and friendly to the guests. The rooms were always very thoroughly cleaned.

  • Sport & Entertainment
    6.0

    It was much to entertain the children could have been. Beach, pool, beach chairs, umbrellas, showers were in the best condition.

  • Hotel
    6.0

    The rooms of the hotel are spacious and very nice and clean. The inclusive services were excellent. The guests were from 1a 70 plus years old and came from different countries.

  • Location
    6.0

    The hotel is wonderful located directly at the beach. The next town you can easily by bus or taxi. The nearby bazaar is ideal for shopping. The bus stop is also easy to reach.

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Christina
Great hotel for relaxing vacation
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
I was to 2. very comfortable and could sun, food and great all around service of the hotel enjoy. Large comfortable room and varied food, especially the desserts. Very friendly staff ( always a smile) no matter, wether at the pool, restaurant, front desk or the maids, here service offered. Thanks to the team the sapphire and especially at the hairdresser of the hotel, am on my new hairstyle! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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