Hotel Holiday Inn Lugano(4 stars)
Via Geretta 15 Show mapGerhard
Unattractive hotel with to lots of problems
- Hotel not recommended
- Friends
- Translated
- City break
- December 2012
The Holiday Inn is located somewhat remote of the city center, is however with a car reachable in a few minutes. Around the hotel there is little to explore, hardly restaurants.
Than Priority Club-platinum member we got a upgrade to an particularly beautiful room (614), but this was way too hot (26 degrees noisy thermostat in the room). The heater was unable, with the help of the cleaning staff would leave their mops is not (this meant, that across the room heating pipes went, so warm). The next problem that was not working internet in the room, also from the ... caretaker not to fix it was. We then bumped up to a smaller room with a balcony, there it was not so hot, but the internet was there not, what very disappointing was. In the lobby of the hotel worked the internet however.
The biggest disappointment was however the breakfast, the not only was expensive, but on the one hand in a unattractive area, anderersetis way too small and without plenty of choice. The service was at best disinterested, so i absolutely from the breakfast in the hotel from.
The hotel has a pool in the basement, the large, however ugly appears. The subsequent sauna is not very nice, but good. read more
Richard
Swiss standard?
- Hotel not recommended
- Singles
- Translated
- City break
- October 2012
The hotel is a medium-sized hotel, the at the 60.-70. years ago, and is thoroughly renovated. In many areas the work already completed, in other - for example restaurant/bar-the days started. The front desk was already on the current conditions, the staff friendly. read more
Franziska
Not recommendable
- Hotel not recommended
- Couples
- Translated
- City break
- August 2012
The hotel is very centrally located. This is however the only and point. The staff can only very little German, the breakfast buffet has a very small choice. The premises are not very clean, carpets very worn or stains on, wallpaper cracked. In a four star hotel one expects better. read more
Nadya
Bad, dirty, lame service!
- Hotel not recommended
- Friends
- Translated
- City break
- July 2012
Excrement Stains in the toilet, dried splash on the toilet seat, indefinable bit swam in the Klowasser!? Towels not white (clean ), hairs in the bath.
Breakfast buffet. 2 cheeses, cold cuts and necatrines which fruits. Around 9 almost nothing more since, although it until 10 is.
No cutlery to eat. The service it is only after 10 minutes on. Brought it then dried remainders on the fork!. Coffee you had to order, but already alone the sight of the fact, that choke. The hot chocolate was lukewarm/cold.
Plates at the' buffet' partly had greasy lubrication marks by change from ... the washing-up
Other guests sat still longer without cutlery respectively to the overburdened service came once.
Had the criteria from the hotel only after the booking read, as it was only for 1 night was. Knew so what to expect. Everything negative what you read-met to! read more
Achim
Stay away!
- Hotel not recommended
- Couples
- Translated
- City break
- June 2012
The room was new! We were in the 6 floor and on the roof is located the air conditioning the, the whole night was so loud, that we hardly sleep.
Furthermore are the window so bad, that you the noise from the street heard and the was as well the whole night. In the light of the 180,- Euro for the room paid is not only the unreasonableness, but the breakfast buffet was a disaster, really all from the can and the bucket, the eggs had looked like. I say it better not.
There is almost no selection and ... the tables and chairs are with stains covered and everything looks like being in a dump.
We were around 23,56 in the hotel and wanted the hotel hrs einuchen to price from 156,- Euro( even that is too expensive), but the good man at the front desk my, if the fax from hrs didn't arrive on time as it is, we would have 180 Euro pay, as came.
The lady the next morning is the number of problem not at all eingeganngen and meant only to us.? Not understand. Where are we please! Simply only unfriendly and the guest opposite completely no matter.
For us stands feast. No thank you never again! Unfortunately since we Holiday Inn only good experiences made. read more
Mirta
Dated, not recommendable, price-performance far danebe
- Hotel not recommended
- Families
- Translated
- City break
- February 2012
The hotel is outdated and requires urgently renovation. read more
Caroline
City hotel in a central location, good breakfast
- Recommended hotel
- Couples
- Translated
- City break
- August 2011
Contrary to the previous reviews personally, I thought the hotel was quite good. Admittedly, the building and the lobby are getting a bit old. The hotel and brush-up one fundamental renovation. Via the Internet we have however a good package (night inclusive breakfast) found. The breakfast buffet was very good quality. We had a good start into the day start. The hotel lies very centrally located. A bus station with easy access to the train station is located in the immediate area the hotel. The suburban trainExit point Paradiso is located a bit further away, is however also easily reachable ... on foot. The room was nice furnished. We had a good view. Around the hotel there are lots of construction works. But after at the weekend there had, there was no construction noise.
the lake is also 10 minute walk in reachable. On the roof there is a swimming pool, not especially attractive works. However is worthwhile the way to the roof area. The view is worth it!
all in all because of the good price performance ratio (last minute offer) thoroughly recommended. read more
Simone
More bad than good
- Hotel not recommended
- Couples
- Translated
- Other stay
- May 2011
We were thank God it was only for one night. Couldn't sleep, since it was very loud and noisy, so that one could use the neighbors at the sex had to listen. The breakfast wasn't good at all. The rolls tasted damp, the butter was soaked in water. (Never again) read more
Ladina
Not recommended archived
- Hotel not recommended
- Couples
- Translated
- City break
- February 2011
The hotel looks from the outside a bit run-down, the front desk is stark and a bit dingy. It smells after chlorine throughout the hotel. The lifts are small. The rooms are dark, rather small and the carpet didn't look very clean. As well as the curtains. The view of a construction site is not exhilarating, as well as the noise not, the windows are not sound proof. The rooms are relatively loud, the phone in the hallway you can hear from the rooms. The bathroom is small and not clean. There was no soap, etc. only one set of ... towels. The breakfast buffet is poor, the restaurant small, we had to have breakfast in the secondary room in the bar.HCLFHLBad Price/Performance Ratio. read more
Arthur
Renovation past due, wallpapers coming out archived
- Hotel not recommended
- Couples
- Translated
- Business trip
- October 2010
Renovation on faellig, dump, loose wallpaper in the rooms, blankets and in the hallway on the walls, Gerauschimmel between the tiles in the bathroom.HCLFHLBad example of Swiss hospitality. read more
Rajan
Not a four star hotel archived
- Hotel not recommended
- Families
- Other stay
- October 2010
Rooms are old, small and not impressive at all. Could be more inviting. Looked more like a motel room.
Location of the Hotel is not bad, it is well connected by public transport.
Breakfast was decent but flies were flying around.
Staff was friendly.
read more
Daniel
Four stars the expectations were higher archived
- Hotel not recommended
- Families
- Translated
- City break
- October 2010
Our expectations for a superior we had four stars hotel. When you enter the hotel, is a chlorine smell. The speaks for sanitary conditions in the pool (-2. Floor), but the smell in hotel lobby, elevator and stairwell is penetrating. It was not possible, from the fifth floor directly with the lift to go down. If the elevator comes from the bottom up, you have to first over the top (=. 6 floor) go. Kind of fun. The scrambled eggs at the breakfast was lukewarm, even if a new portion is depicted. The cake buffet is nicely done. The service ... staff was very nice. At the front desk, you won't be pleased. The hotel, that you have to take a bus (number 2) in five minutes from the train station in the hotel arrives. The hotel is five minutes from the vessel dock Paradiso away and the San Salvatore-it is only two minutes walk. The hotel also, now under construction on the walk and you are invested. read more
Andreas
4 star won in the lottery archived
- Hotel not recommended
- Singles
- Translated
- Countryside & spa
- September 2010
Who in the morning at seven o'clock from across the construction site would respectively be woken up by the construction site for final 08,15 rise would like to book this hotel. The breakfast buffet devoid of any basis and is also the lousy staff morale of the service. read more
Harald
Hotel not up-to-date anymore archived
- Hotel not recommended
- Families
- Translated
- Countryside & spa
- September 2010
The Markenbegriff 'holiday inn' available for us to stay in this hotel for a specific, coherent and calculable Hotel standard.HCLFHLThis hotel was not up to our expectations.HCLFHLThe hallways seemed to us strong shabby, dark and strongly in need of renovation. The hotel rooms, as well as the breakfast were about our expectations.HCLFHLThe construction of the hotel (roof terrace with swimming pool) we were informed with the overall not.HCLFHLThe staff was polite, but seemed interested in the welfare of the guests were (especially at the breakfast)HCLFHLThe hotel is currently surrounded by at least two sites.HCLFHLFor a ... five-day holiday on Lake Lugano was therefore unsuitable.HCLFHLFor us is the hotel for relaxation stays on Lake Lugano. read more
Marcel
Four star rating not given at all archived
- Hotel not recommended
- Couples
- City break
- August 2010
Twenty years plus hotel in 20 min walking distance to centre of Lugano. The hotel offers view to the mount of San Salvadore, but not to the lake. The carpets, furniture, elevators are in aged condition and the swimming pool are not accessible. The hotel alerts customers with the following phrase: "stay away or you will be shot". In the bathroom there was only one towel and no shampoo nor soap. The parking, minibar and wifi internet is available at a steep cost. The hotel staff was not willing to change our room when we complained about construction noice just ... above our room: "the noice will stop at 5 p. m.". read more
Andreas
A good three star superior Hotel-not more. archived
- Hotel not recommended
- Couples
- Translated
- City break
- August 2010
The rooftop pool has 23 August in construction and cannot be used, it should be mentioned. (Between 7-10 o 'clock) at the breakfast before nine o' clock go, as otherwise there is a danger, that the buffet empty is removed. Staff friendly but busy at the breakfast. Location of the hotel and rooms were spotless. read more
Thomas
Renovation urgently required archived
- Hotel not recommended
- Singles
- Translated
- Business trip
- June 2010
Hotel The 70er-years, unfortunately not been renovated since then!HCLFHLThe lobby is not very inviting with old furniture and carpets.HCLFHLThe elevator was ancient, noise makes the terrified.HCLFHLThe rooms: firstly, a penetrating smell came to me (mix of modrigem, smoke, etc.). The furnishing is very dated and in desolate condition, carpet worn, damaged furniture, bathroom with tiles are damaged the. Windows are not sound-proofed, you hear every sound.HCLFHLThe restaurant was in the typical 70er style.HCLFHLSwimming pool and fitness in desolate condition, the gym has three or four ancient devices. a nightmare, there remains one rather unathletic!HCLFHLHCLFHLService: not ... very friendly (but okay).HCLFHLLocation: a little bit far away from the centre, but relatively close at the lake, okay.HCLFHLHCLFHLTotal detention that Switzerland is a disgrace seen this as four stars superior Hotel (official rating) accepted, I think that a maximum of three star (and this is only with much goodwill). I don't expect great service or gourmet cuisine in a holiday inn, but the rooms should be somewhat okay, but it was definitely not. applysHCLFHLIT IS A CLEAR NO-GO! read more
Joy
Weekend getaway archived
- Recommended hotel
- Couples
- City break
- December 2009
The hotel staffs are very helpful. The rooms are clean and generally spacious, and can be easily access by public transport. Plus the hotel has an indoor pool and sauna if you want to relax. This is normally included in the price. It is a very good value for the money. read more
Kirsten
City hotel without large demands archived
- Recommended hotel
- Couples
- Translated
- City break
- July 2009
City hotel in the heart of Lugano, for a short stay perfectly adequate. Hotel is located on street with much traffic, in the room but it is in a closed room mostly quiet. Air conditioning very cool and badly adjustable. Under the beds you shouldn't look, you can easily discover the trash... For short get away without large demands adequate and highly recommended.HCLFHLPool was eherein small pond. read more
Marco
The four stars are bought? archived
- Hotel not recommended
- Couples
- Translated
- Other stay
- July 2009
We spent two nights at the hotel. This hotel is a disgrace to the hotel building in Switzerland. I wonder, as this has been awarded four stars. The staff at the front desk was extremely rude. The balcony sliding room was dark and unwelcoming installed. Also the floor coverings throughout the hallway very dirty. The pool area on the roof would be a good story, as long as you take care and chat up the complex. The breakfast buffet was a joke, since the dishes were unlovingly prepared. The service was for a four stars superior hotel was insufficient. The ... staff at the breakfast service seems to understand the word 'tea' not. So instead we got coffee and tea.HCLFHLIn retrospect we can recommend this hotel to anyone. read more
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