Hotel Delta Chelsea Inn(3.5 stars)

33 Gerrard St W � Show map

Average rating

55 hotel reviews

    Rating by categories

  • Hotel in general
    3.8
  • Room
    3.4
  • Service
    3.8
  • Location
    4.9
  • Food and Drinks
    2.9
  • Sport & entertain
    3.8
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35 hotel reviews in Englishsorted by travel date
Christoph
Huge hotel with a few weaknesses
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
Alone a good hotel, which very centrally located is. The hotel is huge, there's a restaurant, a pub and a bistro. Around the hotel there are numerous shops, a mall and many restaurants and bars. In the executive floors the rooms are renovated and quite nice. On the other floors but the rooms are optically seen before many years warp. The hotel has a a gym and a swimming pool. Since it was no spatial separation is, is the use of the fitness equipment, the damp of the pool clearly noticeable. In principle were the rooms always very clean, only ... a few when it very unpleasant exceptions (used condom in the bathroom). The staff is very friendly and obliging. Wi-fi in the lobby free of charge. The balconies make the impression, as they would hardly a burden withstand. The aircon in the room worked only unsatisfactorily. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Angie
Like a madhouse
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • November 2012
Unfortunately we had this hotel elective. With over 1500 rooms is like a madhouse. Unfortunately, an individual friendly waiters due to this fact not possible. The staff is completely overstrained. Everything is so confusing, that it is a really difficult, the overview to preserve. We will not again stay in this hotel. Solely the location for eatons center, the large shopping complex, is positive. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Dagmar
There are certainly empfehlenwertere hotels in Toronto
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • September 2012
We came here as a part of a round trip on return two, respectively three days under. The hotel is massive and there is always a business as on the train station. The rooms were size OK, but the furnishing was pretty rocked and had the best times for a long time behind itself. The beds ( two Queen) were however excellent. The staff at reception were hard (one spoke even German), but could first didn't find our reservation. Later a complaint (broken bedside lamp) is very friendly, a repair was done however up to our check out not. The ... breakfast restaurant is a diner, quality of the dishes but it was OK. The Bistro -restaurant is in contrast to this very calm and pleasant. Price in the normal framework and tasty. All together: good location directly in the center, if I myself would book, but I wouldn't in any case for another hotel decide. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Petra
A beautiful and interesting hotel in location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
A beautiful, pleasant and interesting hotel in the city centre from Toronto. We had a beautiful and large family room in 19th Floor. On the 27 floor is the pool from 18 years and the fitness center with a great view over Toronto. The staff are very friendly and helpful. We would stay here gladly anytime again check in. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Jan
In the middle of town, but very old and dirty
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2012
The hotel is since gefühten 30 years not renovated. Rooms are dark, dirty and dusty. Carpeted floor not cleaned. Room decor 30-years-old. Room small with a balcony, but the balcony door to open you need 2 persons. Toilet seat loose, cistern to be desired! read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    1.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Claus
Never such a bad hotel visited
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • August 2012
Hotel way too big. It is day and night to, as in the chicken coop. The carpets looked, as if they were from the 30. Years (the state). Breakfast vouchers for parents. For children had to be paid. Breakfast selection bad. read more
  • Room
    1.0

    Small, dirty, stuffy. Toilet leaky. The sauce was 3 days through the bathroom.

  • Gastronomy
    1.0

    Breakfast room, too small for the large hotel and above all: dirty and expensive

  • Service
    1.0

    Are witholding information was not passed on.

  • Sport & Entertainment
    2.0

    The shallow pool has already better days experienced. The 2. Pool in the 26 or 27 floor we got not to see, since persons

  • Hotel
    2.0

    Hotel way too big. It is day and night to, as in the chicken coop. The carpets looked, as if they were from the 30. Years (the state). Breakfast vouchers for parents. For children had to be paid. Breakfast selection bad.

  • Location
    3.0

    In the middle of town. Hotel-animation until late at night, also on the street. Therefore also on the 20th floor very loud. Good connection with the airport -bus ( right on the doorstep)

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Elke
Centrally located hotel in the middle of Toronto
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2012
Great base for sightseeing. Much is on foot distance and there are some good restaurants nearby. Grand is the pool on the top floor. You can from there on a very small outdoor terrace and has a spectacular view. Very friendly and helpful staff. The hotel itself is already a bit dated, but it really did not disturbed us. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Walter
Old and strong run-down
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • July 2012
The hotel is very old and extremely run-down. In the bathroom is the bathtub horrible rusty. Everything is shabby. In the lobby it goes to the train station. Long Queue at the front desk and the concierge are usual. The breakfast restaurant is way too small for the number of room. Otherwise is the breakfast totally überteueert. Breakfast in the room is not possible, because there was no table is available and no space for a flat is. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Erwin
Big hotel near the center
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Near the center and a few minutes away from the Eaton center with shopping, restaurants. metro around the corner. The hotel is massive, good Regulation, with the elevators, as only certain floors to be started and the waiting times short. On the attic storey there is a fitness area ( good new machines) and pool, unfortunately in the summer too hot not air-conditioned. Wi-Fi access in the lobby free of charge, in the rooms only internet access. Breakfast in various restaurants possible, in the main restaurant mass processing, you have the breakfast at the buffet together and paid after Konsumation ... (except the tour operator a voucher). In the restaurant it is buffet with blanket. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Darius
In the middle in the town and very big
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
The Hotel Delta Chelsea INN is already getting a bit old, but it is in the town. The rooms are big, well equipped and the beds very comfortable. The carpet in my room but was already very worn out, so that in this barefoot certainly not would go. The audience here is very mixed, tourist with buses are here but the majority. Also individual tourists were here from everywhere. I the hotel can for a short stay in Toronto recommend, already alone only because of the very good location in the town. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Martin
Well-located city hotel at the Eaton center, without luxury
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
The Delta Chelsea convinced with its great central location right on the Eaton Center, which features shopping and dining possibilities. In the center there are several supermarkets, as well as bars/discos within walking distance. We had booked the hotel without food, and also used the pool. However, we were a bit disappointed with the room, as we were worn-out furniture and the balcony was covered with cigarette butts peeled, possibly from the adjoining construction (during the day noise). The cleanliness I would point out as positive. Check-in was friendly, but took a very long time despite a minute-check-in-guarantee. read more
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Conny&Georg
Too big too old & poor service
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2011
We were thank God it was only one night in this hotel on our transit through Canada. Hotel is actually located very well, as the nearby young street and nearby everything ☺ The hotel itself is however huge! An incredibly large monster with many people just as insane in him! There were several elevators for each section so that the elevators not overburden, in the lobby is constant coming and going and it was. Train station had an extremely old and ugly rooms the right above a construction site! The room had a balcony but this should (in the room) ... supposedly smoke and the balcony looked not all in all not very inviting as it was dirty and rusted everywhere just under any review the tv in the room was a UR age. Röhrensystem the room already be total and old. Since we September in Canada and can be cold and this was also the case we wanted the room a while heat. Unfortunately, we only had an air conditioner in the room we tried. Heat did not work. Unfortunately have called the front desk and asked that our air conditioner repaired. Then spat you to the works. I assured her that this was not the case and I am not complaining. Then you why we actually need to heat and there was no heating in the rooms!(in canda heat a minus 30 degrees!! Can get) after I was a bit noisy you assured me it would bring a space heater and the receiver someone slammed on the fork! The heater is also thank God come! But this for the price I feel under any review! Further is also the parking at the hotel costs about $40 and there is no complimentary wired or Wi-Fi in the rooms. You have to go down in the lobby and then to be fast to get a chair! All in all I would not recommend this hotel! Our other nights in Toronto we spent in child and were much happier Edward! read more
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Thomas
City hotel centrally located in poor condition archived
  • Hotel not recommended
  • Friends
  • Translated
  • Business trip
  • March 2011
Centrally located city hotel from the eighties, in dire need of a major renovation. The sanitary facilities were dirty. Price/performance ratio was bad, not recommended. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Anja & Maik
Super city hotel in the centre archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2010
We were for four days at the Delta. We have explored by the convenient location to walk quite Toronto. A boat tour on the Lake Ontario is worth it. Very nice views on the skyline. The CN tower is a must, of course. In addition to the baseball game at the Rogers Center were we to a game of MLB. To a trip to the falls we were also in the hotel. The hotel is on the route from the airport express bus directly and is therefore very easy to reach. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Michael
Delta-hotel bunker with 1600 rooms archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2010
a Delta hotel bunkers with 1600 rooms-the reception was greatInternet costs for 15 minutes 6 dollar-therefor but there are in the hall free wireless LANthe hotel is old-shabby, however clean although the carpet was clean. Breakfast is inclusive if one it from Deutschlandaus already Bay, however very little choice in the buffet. Opposite the hotel construction. The hotel lies but very central in few going minutes one is fully in the center. room with a TV, bathroom utensils and balcony, but was blocked and not to use is, what sad is. Hotel is completely non-smoking hotel read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
"Normal" city hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2010
Good: 6 elevators were for our floor. Fast transportation. Check-in and check-out were pleasant friendly staff clean rooms ideal central location. To have in Toronto. Transfer from the airport was great, as the bus stops right in front of the hotel. Not so good: room was unfortunately a bit older. But what do you expect, it is a 3 star hotel. If someone wants more, he or she must just in a hotel with more stars again (which was probably too much but costs). But then we should not complain, if you can get a 3 -star hotel bay and ... get a 3 -star hotel underground parking for rental cars expensive (almost 30 dollar), but made a real pleasant. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Michael
It was on 11 September or on the age of the house? archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2010
After 2005 loved the hotel, this was a big disappointment. On 11 September 01:30 ertönten in the room and throughout the hotel and the fire alarm announcements, that all guests IMMEDIATELY to come down in the lobby area and the lifts out of action. The hotel has 1,500 rooms on circa 26 floors. We were on the 19th floor and had to us from da 19 floors through a much too narrow Nottreppenhaus down by fighting. There were also some older, infirm people. After about 20 minutes in the lobby we had to first arrived laugh hundreds guests ... all nations, partially abenteuerlichster nightwear, who were, through the lobby. After a further fifteen minutes beyond the message that it was a false alarm acted and the elevators are working again. 03:00 We were back in the bed. read more
  • Room
    3.0

    influenced by other reviews we booked a deluxe room, in short, so the question, what is the standard rooms from? The balcony was completely dilapidated, the fittings old and worn and dirt in every corner of the room.

  • Gastronomy
    2.0

    We booked this hotel through DERTOUR with continental breakfast in the worth $14 C. You can do without on this breakfast can, as it is just 2 luggages and juice + coffee/tea.

  • Service
    1.0

    Check-in was still satisfactory, but the arrogance after the mentioned above. Events is beyond words. We had polite to refund the accommodation asked for the night, but there was no more talk false alarm problem, but in the interest of a review of area the security of the guests ... !?! ... 01:30 borders it clear outrageous.

  • Sport & Entertainment
    4.0

    The only commendable area in the hotel. The pool/fitness area is located on the roof terrace on the 27 floor. There are so many great fitness equipment from the company American fitness available. From the outdoor terrace with pool chairs you'll get a good view of the CN Tower, Ontario lake and downtown. The sauna is a small dirty wooden box for up to 2 persons.

  • Hotel
    3.0

    After 2005 loved the hotel, this was a big disappointment. On 11 September 01:30 ertönten in the room and throughout the hotel and the fire alarm announcements, that all guests IMMEDIATELY to come down in the lobby area and the lifts out of action. The hotel has 1,500 rooms on circa 26 floors. We were on the 19th floor and had to us from da 19 floors through a much too narrow Nottreppenhaus down by fighting. There were also some older, infirm people. After about 20 minutes in the lobby we had to first arrived laugh hundreds guests all nations, partially abenteuerlichster nightwear , who were, through the lobby. After a further fifteen minutes beyond the message that it was a false alarm acted and the elevators are working again. 03:00 We were back in the bed.

  • Location
    3.0

    The hotel is located corner Gerrard/Young Street and only about 300 meters from the Eatoncenter away. Next to the hotel there was a construction site for a new hotel.

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Rainer
mass hotel with mass treatment archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2010
Lobby area was pleasant, restaurant has charm of a station concourse with self-service as in the cafeteria, breakfast is very expensive, staff very friendly, rooms small with mold and rust on the air conditioning, the bathroom was the tile grouting mildewed, one night fire alarm with MERMAIDS and speakers in the room and to top it a very loud construction in front of the room. Never again. read more
  • Room
    2.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Steffi
Friendly masses handling in the city center archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2010
The Delta Chelsea Inn is approximately 1,590 rooms a very large hotel, which is located on the city center Toronto. According to the amenities it is different do cater. read more
  • Room
    4.0

    The rooms leave the respective open room card. As I was traveling with a large group, has taken over the tour guide the check out, the room card at sign out just put on the desk. As the hotel was already a bit older, is also not the newest anymore, but clean. The single room is equipped with a comfortable king size bed, bedside tables with bedside lamp and Funkwecker, an armchair with standard lamp (cable was wrapped around the rod) and a coffee table, the coffee/Teezubereitungsmaschine with accessories (coffee, decaf, milk, sugar, sweetener, ever black and green tea) is, a desk with lamps, telephone and internet access (surcharge), a desk chair, a large mirror, a cabinet with TV (American and Canadian channels) and a built-in closet, in which the ironing board, iron, 10 hangers and the rack for the suitcase. The bathroom is spacious and adapted to the needs (towels, but no bath mat and no bathrobe, hair-dryer, clothesline over the bath, cosmetic towels, shampoo, conditioner, body lotion, two different Seifesorten, two glasses). Negative to mention is that the first room (twice we had a stop at the Delta Chelsea Inn. ) From the bathtub paint was easy fossil absplitterte and fixtures were (see photos). The second room running the toilet. Electrical sockets were all over the room. You can also use the outlet table lamps. Please note that Canada has another goes off 1 hour as for example. Germany. The balcony is the absolute catastrophe, as the panel rusty and the concrete peel (see pictures), as well as the door leading through an internal bolt (below) added can lock. The rooms could be reached by elevators. They have an color theme. You for example. The 20th floor, you take the blue elevator (see photo). On the Zimmerfluren, the not very attractive are, you will be able to lose the orientation, as there are no signs. There is a free stocking up (containers in the room) and a vending machine.

  • Gastronomy
    4.0

    In this hotel, there was a big "dining room", a bar and a bistro + Brasserie "at Bb33". The bistro is a normal small restaurant that you salads and fast food (Cheeseburger, french fries, etc. ) is. The food is arranged apetizingly, but not quite cheap. If no places available, you ask for you to wait. This can be at the bar or in the reception area, where you then pick you up at no charge. Water is, as in most Canadian restaurants, free of charge. For the "responsable" in the dining room there were two areas: (a) for the people who your food instantly paid; (b) for the people who a coupon (extra-entrance at the exit Yonge Street). At the variation (a) prices came over and paid for each product then on one of two coffers, at the variant b) we could buffet breakfast. The waiters were given the gift card when he entered the room. You could sit, where you wanted or room. Here in the morning as it was very crowded, it also happen that you had to wait five minutes. As I was traveling with a large group, I had a voucher for breakfast. You could choose from several kinds of cereal, yogurts and tea, orange juice, coffee, milk, cereal, fruit (melon and pineapple), muffins, croissants, Plunderstücke, but scrambled eggs, bacon and toast. The food was always re-filled and the staff tried hard, abandoned tables quite quickly. From a sit together comfortably for breakfast but you couldn't speak, there was a lively come and go.

  • Service
    4.0

    The front desk was always staffed and had to any questions the agent. In case of defects (The Schreibtischglühbirne was burned. ) They asked if it was needed. As they say no to, was the lack not immediately dealt with. Although not the next day. The wake-up service worked perfectly (recording). The housekeeping staff friendly and greeted every guest with a nice "hello". The room and bathroom were cleaned every day. Because the hotels in Canada that you would like to show the environment, the towels were only changed when you put them into the bathtub. Check-in and check-out and to pay the room I can't say anything as I was traveling with a large group and the travel agent has accepted these.

  • Sport & Entertainment
    4.0

    On the 26th floor, there is the pool and hot tub for adults, the sauna and fitness areas. Although the pool (5.00 x 10 meters ) only for adults, he is only 1.20 meters deep. The Einstiegsleiter at the rear was broken and locked. The spa is one to two staff members observed. Access to the Healthdeck you got a room key to 10:00 pm or 12:00. Towels are available in the lobby. To complete the closets in the dressing area, you will need no lock can be generated by a keypad with define code lock. The showers are with shampoo, conditioner and Duschgelspendern equipped. The sauna is not very big and didn't look like they would often needed. The visit of the Healthdecks is also not energetic recommended as a terrace is, from enjoying the sunset and a good view of the skyline. There is a mini-club for the kids in the 2 . Floor (There are also the rooms for the conference. ). The children are looked after by two entertainers. There was a games room, a children's pool and a lounge with table tennis and two computers, with free internet access (in the access available is this charge! ). The area is open until 8:00 pm. If you go to 6:00 pm, says also no one, if you are a adult there is internet access. The "Yonge Street" exit there was a souvenir store.

  • Hotel
    4.0

    The Delta Chelsea Inn is approximately 1,590 rooms a very large hotel, which is located on the city center Toronto. According to the amenities it is different do cater.

  • Location
    5.0

    The hotel is located in the city center of Toronto (downtown, 33 Gerrard Street West) and in four exits Gerrard Street, Yonge Street, Elm Street and Bay Street. Opposite the hotel is a high-rise in the Gerrard Street with several Dwellings and a public garage. It also has a big building project underway can be woken up by the early. The Yonge Street is the longest street in Toronto. Follow your south, you can easily walk to the port of Toronto (approx. 30 -45 minutes). She is the shopping streets, in the you find the different stores, including the Eaton Center (approx. 5 minute walk). If you left the Delta Chelsea Inn through the exit "Bay Street", you will find a small grocery store on the right-hand side. The nearest subway station (Dundas or college, Yonge subway line), which could be reached in about 2 minutes and the airport in about an hour.

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Iris
Adequate for a short break archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
Overall, we were rather disappointed from the Delta. After many positive reviews here at HolidayCheck we would have expected a little more ! But these are often, there are light and shade. Especially positive is the friendly service at check-in. Although we directly via the hotel website a good hot deal booked on arrival, we were 3 different rooms for your choice. We were also offered a large room toward the Gerrard Street and a smaller room on the opposite side. We were greeted by a friendly lady but stressed that we had a large room but might need to ... expect construction noise from across the construction site. We found it to be very attentive, that we were being pointed out in advance. Be far less friendly and competent we found the concierge service. In addition, the desk at 7:00 pm already closed and there was no one will looking for a restaurant or the like helps someone ! According to our opinion, more a bad value for a hotel of this size. The large room turned out spacious and homey. The decoration was pretty good and the bathroom was not large but relatively well furnished. The electrical installations were but rather adventurous ! When you are in the bathroom, the light is turned on the TV only were to be disturbed langugage. Also a table lamp didn't work very reliable. The hotel food which we visited (Market Garden), however, was more like questionable. After a long day shopping - we didn't want to leave the hotel and wanted something smaller in hotel. The "Market Garden is unfortunately but just a dumpy, unhygienic self-service restaurant. The other restaurants but I can't rate. All in all, the Delta especially due to its location. I don't know if we would book it again ? For us, value not always the case. But for a short trip you can bear it. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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