Hotel Kristall(4 stars)

Gerlosstraße 124 6281 Gerlos Show map

Average rating

105 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.3
  • Service
    5.9
  • Location
    5.3
  • Food and Drinks
    5.8
  • Sport & entertain
    5.5
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54 hotel reviews in Englishsorted by travel date
Silvia
Recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
The hotel is located at entrance of the village. We have outstanding Eaten. The chef and the waiters were very hard to spoil. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Chris
Great hotel excellent cuisine keep it up.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • January 2013
It was a really beautiful stay and the kitchen is second to none in the perimeter of 50 kilometer! An excellent level.! Thanks for the great experience we will be back Thanks Gudrun, franz and staff read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Peter
Quirky house, small, great staff
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Very friendly staff (except for the boss), good food, shabby room, ridiculous fitness room, the wine list worthy of a 5 star hotel, fits however not the hotel: too many superweine, hardly 'normal' wines read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Marlon
Hotel review
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
Gladly anytime again great hospitality Food high quality it feels like home a praise goes to Gudrun and franz and entire team Family s. (ski club diekirch) P. s can only be recommended read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Jeanette
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
It was very nice! The only thing which unfortunately true the pool still a bit warmer could have been but the taste! We will definitely be against time! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Beat & Bernadette
Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
The food is absolute top Staff very friendly and polite. The bath and sauna area is lovingly and comfortably furnished. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Leo
Hotel Kristall
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2012
We have a very good vacation spend in Hotel Kristall. Very friendly and helping service and front desk, very clean and good room with good bed, magnificent food. Special good award for Mrs p. and Marina, the US, have. The area is very recommendable for excursions. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Leo
Incredibly nice vacation in Gerlos
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We have a very good vacation spend in Hotel Kristall. Very friendly and helping service and front desk, very clean and good room with good bed, magnificent food. Special good award for Mrs p. and Marina, the US, have. The area is very recommendable for excursions. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gretl
Here you gladly again
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2012
Hotel Kristall is located in the beautiful Zillertal. The area offers many hiking and possibilities for recreation. The owner and staff are always friendly and helpful. You feel at home here! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Robert
A very nice hotel to be comfortable!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2012
Many thanks, love family S for some very nice day of vacation, felt very comfortable and will definitely once again. All loved it, good food, friendly, courteous service. Clean, good room with the best facilities. Special liked the small surprise with champagne and strawberries in the evening before departure, really a beautiful idea. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Natascha
A very nice vacation with small drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2012
General: The hotel Kristall in gerlos is recommendable. The staff, no matter, whether boss, service or maid, are without exception very friendly and accommodating! Everyone is hard-working, that you are in the vacation comfortable. There was when checking in a Begrüßungdrink and for the farewell also a sparkling wine with strawberries and a small present-really very accommodating. The winter sports region 'Zillertal arena' is simply super! The hotel is a perfect place to go out for the use of the winter sports region. The ski busses stop to the rush hours virtually every minute directly in front of the hotel! ... Great! Food: The food is very good! The breakfast buffet is not huge, but everything is fresh and delicious. The dinner ( with the half-board) was also very good and a culinary highlight. Tip: prior to no half board book, but spur decide, because you can really flexible, day for day logon and logoff. So you can in dependency of the menu and individual planning vary. Rooms: The room (Model Rosenquarz) was quite small and simply furnished. Great was the relatively large LCD TV, a balcony and a small walk-in kleinerschrank. The bathroom is also very small and older standard( eighties-years brown-beige) been. Praising to mention is the cleanliness! Was something to complain about the bed linen. We had a bed sheet, that several and partly stuffed was- somewhat a pity for a four star hotel. Wellness: The spa area is quite small, in particular the sauna for maximum 3a 4 persons, but nevertheless beautiful and comfortable. Since with us rather little business was, we never had limited space. There is a small pool and zubuchbare spa treatments, the we however didn't use. The bathrobes, the available provided were already quite worn (holes, torn down Belt loops and bags and unfortunately everything other as fluffy-( here should be done! Altogether you can the hotel Crystal but recommend and we had a great holiday! Many thanks! Tips the hotel management: The towels were every day completely exchanged, what in our opinion not very environmentally friendly. We have extra the dirty towels put them on the floor and the clean on the rod hung, but nevertheless all changed. Here would be a cleaner and kostensparendere scheme( for example on signs, as in many other hotels) very nice. It would be nice, if a little ' Meinungskarte ' in the room or at the front desk would lie, so that smaller faults short note and praise can pass on. And still a small something: the clock in the peace area of wellness area ticks very noisy. Here, a digital clock for more rest and relaxation ensure ☺ apart from that great! Our suggestions should only kontruktive tips are. We are sure, that this happy to accept, the stay for your guests a bit perfect to designed! Altogether we have around comfortable. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    6.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Marion
Vacation in the sports hotel with wellness offer
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2012
Very nice and accommodating staff. We were for the second time there, and we really liked it once again. The food is amazing and very varied. Right opposite is the bus station for the ski bus to all 15 minutes drives. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Martin
Hotel Kristall
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • February 2012
Simply great ! We enjoyed the best winter holiday so far. The staff is really very friendly. Both breakfests and dinners were excellent, afternoon wellness after skiing was very pleasent. Everything was so clean and perfectly prepared! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Robert
Top hotel offering a clear view and( gladly again anytime)
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
small hotel, family run, where smallest wishes immediately come true, excellent kitchen, small but fine SpA, you feel immediately after arriving at home, the all of the staff, for a long period of time in the home is very accommodating, and follow the owner always on eventual problems carefully. in any case very gladly again (we were a group of all in all 21 of 21-55 years people) read more
  • Room
    6.0

    The standard room was a good size, clean and normal beds and mattresses, small bathroom with shower or bathtub, separate toilet. Small Sitting area with modern flat screen TV, and free safe deposit box in the walk-in closet( about 2 square meters), daily cleaning, and very good condition.

  • Gastronomy
    6.0

    In the morning a breakfast buffet of the finest quality of smoked salmon, Tyrolean bacon, different sausageand cheese, as well as fruit, muesli, Yoghurts and so on, everything was as or on short inquiry immediately worried. Afternoon snack from 15h00, then from 19h00 4 courses dinner, each with alternatives Proposals (fish or meat, Vegetarian as a main entrance) all of our group have increased about 2.0 kilos, various more.

  • Service
    6.0

    One feels himself like at home and from the owners and the staff spoiled, the smallest request is immediately fulfilled.

  • Sport & Entertainment
    5.0

    Since we were there to ski, we only a little the spa indulged, and didn't use the sports possibilities not used, the saunas and the pool are small but adequate. A massage was at short notice ordered and was very satisfactory.

  • Hotel
    6.0

    small hotel, family run, where smallest wishes immediately come true, excellent kitchen, small but fine SpA, you feel immediately after arriving at home, the all of the staff, for a long period of time in the home is very accommodating, and follow the owner always on eventual problems carefully. in any case very gladly again (we were a group of all in all 21 of 21-55 years people)

  • Location
    5.0

    the hotel lies at the entrance the village, approximately 300 meters from the center, directly at the main street, it is very quiet, and the ski bus stop is opposite from the hotel.

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Jacques
Pure hospitality!
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2012
So one imagines his stay before. The staff are competent and very friendly. The food is very good and diverse, verhungern one does not. It was great price worth it! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Maria
Super great hotel, will definitely go back there again!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
We were totally thrilled, had a wonderful relaxing vacation, can only recommend this hotel! Boss and staff are totally nice, friendly. The best is the dinner, the chef would have at home. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Oliver
Great service and sophisticatedly equipped
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
A great hotel with very friendly and helpful staff. %blank% the quality and selection the offered courses and drinks were excellent. The room was great and comfortable and very nicely equipped. Good connection to the beautiful ski resort gerlos-königsleiten -Zell. The spa area was also very attractive. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ute
In Tyrolean hospitality
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2011
If you have all day ski runs, the size of the room plays no role. The food and the check-in process was easy to forget this. Especially the kind nature of the boss plus informal Staff makes the stay very pleasant. The wines are excellent... read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andreas
Top Hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
A very nice, lovely managed Hotel. Great and varied food. Very nice and loving hospitality. Great pool. Very, very nice outdoor area. A hotel guide a relaxing holiday. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Albert
The guest can feel as the king
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
You feel like you are in the hotel as a cherished guest, is served by the boss happy if or cleaning, the food was great and wide with lHerzblut prepared, just super Thank you again! read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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