Hotel Mövenpick Essen(4 stars)

Am Hauptbahnhof 2 45127 Essen View on map

Average rating

133 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.4
  • Location
    5.6
  • Food and Drinks
    5.1
  • Sport & entertain
    3.2
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83 hotel reviews in Englishsorted by travel date
Jochen
Also in this year again very, very good!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
We were also again in this year very satisfied! Room, service, breakfast, bar, everything was, as usual, excellent. The only what is missing is a gym/sauna at the hotel. We surely come back. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Murat
For the name Mövenpick expected more.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel is right by the station and therefore very central. Only stayed for a short stay and we noticed it. The last room on the floor, where all the ventilation systems in the room were, you could not be turned off. The decor in the room was very dated, 80 ger years style, but at the front desk modern. For the name Mövenpick we expected more. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Markus
Ideal for city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
The Mövenpick Hotel food offers almost 200 rooms. During our stay end may/beginning june was however only a fraction of the rooms. The types of people were from the average age in the field 40-50 and almost without exception german citizens. read hotel review
  • Room
    5.0

    The booked superior room (see pictures) was in our eyes big enough and with the for a city tour necessary ' comfort ' like for instance safety deposit box. Minibar and air conditioning, we did not needed. The room cleaning there was no reason to complain. Despite the hustle and bustle around the hotel (main train station and the pedestrian zone), it is in the room itself at least with the window closed quiet. Otherwise there is one before the decision windows and noise or alternatively the air conditioning to use.

  • Gastronomy
    6.0

    The breakfast was hearty and with enough selection of cold and warm meals, on request, they got a omelets or fried eggs freshly prepared. The hotel itself is also ' jimmy's bar ' in which you the conclusion of a day in a pleasant ambience spend can. Also 'internal' is the restaurant handelshof which we outside the breakfast however not taken into account have.

  • Service
    6.0

    The front desk/check-in/check-out was exemplary and very friendly. As an additional service scored the front desk with the could pick a link to zeche zollverein

  • Sport & Leisure
    0
  • Hotel
    5.0

    The Mövenpick Hotel food offers almost 200 rooms. During our stay end may/beginning june was however only a fraction of the rooms. The types of people were from the average age in the field 40-50 and almost without exception german citizens.

  • Location
    6.0

    The Mövenpick Hotel in food in our opinion due to the optimal location the perfect choice for a city tour. It is located directly opposite the main railway station and at the beginning of the long pedestrian/shopping. In the same building is also the checking-in building. The stop for the buses of the city tours is less than 20 meters away. Due to the direct location in the pedestrian area has the hotel itself no parking, but the garage akazienallee (1 0 €daily fee) is just 150 meters away – a (small) credit to the parking is at the front desk of the hotels available.

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Rainer
Great location in the center of food, very good service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
The hotel enjoys a central location opposite the main railway station, which we quickly in Gelsenkirchen were - right on the shopping mile of food and a very good service in the entire house, A well-stocked bar, as well as a great breakfast buffet read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Engelbert
Is highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
Highly recommended for city breaks. Very centrally located. Direction of the train station and fußgängenzone it is on the weekend quite loud. Windows should be closed. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Caroline
Good for a city break
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
The hotel was very clean and in a very good condition. In our weekend rate the breakfast was already included, as well as a further below average amount of 10,00 Euro, but we not taken into account have. read hotel review
  • Room
    6.0

    The room was huge, clean and the bathroom huge, well furnished. Coffeemaker, minibar, tv, telephone available.

  • Gastronomy
    4.0

    The breakfast was great, but unfortunately somewhat less selection, as in other mövenpicks in which we already were. At the time when we were there was just fair in essen, so was the appropriate action for breakfast. As far as we could see, the breakfast room only by 2 service staff served. Here should the hotel these impact times on increasing reflection! We partly for a very long time for the clearing of the table-ware waited. The evening offered antipasti buffet we found for the offer definitely too expensive, after we looked at had, we declined and then outside the hotel in the evening looked after.

  • Service
    4.0

    When we were there, there were the staff friendly. In front of us was on check-in but an older man the problems had to check. The girl was very brusque with this handled, that has me very negative right. The room and the premises of the hotel were very very clean. In the room greeted us a brownie and a chocolate bar... We found very pleasant, however, the brownie rather tasted like cardboard... A shame...

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel was very clean and in a very good condition. In our weekend rate the breakfast was already included, as well as a further below average amount of 10,00 Euro, but we not taken into account have.

  • Location
    5.0

    The hotel is located directly by the main train station in food, that's why you can all places in the town with the train reach. Perfect for a city trip or a stay for a fair in essen. The messe is 3 subway stops to reach.

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Andreas
Classic Mövenpick Hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
The hotel stops, what you from a Mövenpick Hotel expected, upper class standard. Very spacious and good designed room. The location is very central, directly at the main station. Nevertheless it was at night very quiet in the room. By the location quickly found something to eat and there are also good shopping possibilities. I had at the reservation made a mistake and the hotel was not the without an extra charge to fix. The tour operator has but then taken care of. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Hans-Joachim
We would gladly come again!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Very nice, centrally located hotel. Very friendly staff in all areas. Fabulous breakfast, great big room with all the comforts. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Stefanie
Central city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
The Mövenpick is very centrally located: directly next to the hotel begins the shopping street and opposite essen's main railway station. Our room was big and clean. The staff were friendly. We would gladly come again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Markus
Central & good, what else could you want!
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2012
The Mövenpick Hotel in essen lies directly at the main station at the start the pedestrian zone. The grillo theatre is also only 5 minutes walk, so i this hotel had selected. The facilities there is nothing to complain about, breakfast is with 18 Euro quite expensive, but it belongs to the best breakfast, which i so far in a hotel taken have, i would therefore definitely again areas. Only minor negative, itself on the 4. floor is the noise on a saturday of friends of the nightlife is good audible, a bit better soundproofed windows would be so nice ..., still get the hotel i have the full marks! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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André
Mövenpick food
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
For the guest a hotel, in that you be happy to return to. The traffic connections are very good, the main railway station is right in front of the door. Also by car very easy to reach, although in the middle of town located. The pedestrian zone starts right on the hotel. Plus: the new breakfast in the restaurant until 14 o'clock. :-) read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Good centrally located hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Very good central location. Large and mostly clean room. The lateral files of the bed were dusty. Very comfortable beds. The bathroom also large and clean. Deeper access to the in the bathtub the shower. The access to the shower head wasn't close. The showers sprayed the water from the tubular section. Since only 2 nights skipped after complaining, therefore also no criticism of any response. The breakfast was good. Very pleasant and attentive young lady as service was noticed. For the bar was advertising for the 'cocktail of the day' made. With the order missing then ingredients. These were ... then but subsequently 'organised'. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Steffi
Very great hotel! Very recommendable!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2012
Value for money is simply brilliant. Has in any case worth it, even if it only for one day was! Great location, directly in town, nevertheless not too loud. The rooms were very clean and the bed is very comfortable! In short: if one wants to eat, then to this hotel! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Wolfgang
Very satisfied
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2012
Central location at the pedestrian precinct/ staff friendly and competent / quiet and large room with lots of space to put for luggage. Bad: the shower is in the bathtub, on their quite high edge risen Must be. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Waltraud
H with top slumber in a great location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
Great hotel opposite the main station. Behind the hotel begins food shopping street, which within walking distance. Everything in the hotel is very well maintained. Particularly worthy of mention are the mattresses, it's like your sleeping on clouds and wake up in the morning really well rested from. Had a room with a view of the city center, it is very quiet. The bathroom is heatable and at night as well not turned off. Air conditioning is available, however also the windows open. Complaints are friendly and immediately taken care of. The staff are accommodating and friendly. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Lars
Top city-hotel in essen - we will be back!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
Absolute top city hotel. All of the staff very friendly and dedicated! Location perfect quality main station food opposite. No private garage, instead reduced parking in the garage akazienallee. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ulrich
Refined hotel in a good location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Very good service at reception with city map and explanations. - large room with flat screen, mini bar, safe, good mattresses Large bathroom. 3 parking spaces in front of the house. - parking garage behind the hotel (24 hours = 9 €) We would definitely go again read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nancy
Pleasant stay in a central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
The mövenpick hotel in food is verkehrsgünsig directly opposite the main station located. The atmosphere in the whole hotel we found very pleasant. Especially worth mentioning is the bar in the hotel the particularly for us as whiskyliebhaber a massive selection at fancy sorts available. The parking situation is a bit inconvenient since the parking garage the with the hotel working together (discounted price) currently renovation works ( dust pollution) take place. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Ildiko & Karlheinz
Centrally located hotel opposite from the train station
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
The hotel lies directly opposite the train station and at the start the pedestrian precinct. Great for business trips. The hotel service was very accommodating. The breakfast buffet left nothing to the imagination. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Birgit
Great hotel with great traffic connection!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • September 2012
An excellent hotel with great traffic connection! Room was earlier is required, so that we prematurely could check in. Very friendly front desk with helpful information on garage Akazienallee. Thanks for the beautiful, peaceful stay! Take a room to the inner courtyard, it is nice and quiet. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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