Grand Hotel Ontur(4 stars)

Cumhuriyet Mah.4330/3 Sok. Izmir View on map

Average rating

129 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.4
  • Service
    4.7
  • Location
    4.4
  • Food and Drinks
    4.6
  • Sport & entertain
    3.7
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3 reviews for this hotel sorted by travel date
Joanna
Grand Hotel Ontur
  • Hotel not recommended
  • Friends
  • Beach holiday
  • June 2015
Hotel is not adequate to 5* offer!!! I do travel a lot around the world and maybe it was a 5* ten years ago. Spa and sport facilities are much below all expectations, poor tenis with ten years old rockets, gym with no air condictional. In the restaurant waiters are takeing your plate before you finish eating, they are turning off lights during end of supper time, little variety of food, no wine served by waiter, one type of meat or fish, no seafood. No music in the pool bar and the tarrace, no light outside near bar. The pool ... is not being cleaned. Hotel even not fully booked is not proguest and do not want to prolong the room for free (late checked out for only 92 eur!). I do not recommend this hotel to anybody, especially for this price! read hotel review
  • Room
    3.0

    As in general opinion-not 5* room!

  • Gastronomy
    2.0

    As in general opinion-very poor!!!

  • Service
    1.0

    As in general opinion-very poor. Much below 5* standard.

  • Sport & Leisure
    1.0

    As in general opinion-very poor!

  • Hotel
    3.0

    Hotel is not adequate to 5* offer!!! I do travel a lot around the world and maybe it was a 5* ten years ago. Spa and sport facilities are much below all expectations, poor tenis with ten years old rockets, gym with no air condictional. In the restaurant waiters are takeing your plate before you finish eating, they are turning off lights during end of supper time, little variety of food, no wine served by waiter, one type of meat or fish, no seafood. No music in the pool bar and the tarrace, no light outside near bar. The pool is not being cleaned. Hotel even not fully booked is not proguest and do not want to prolong the room for free (late checked out for only 92 eur!). I do not recommend this hotel to anybody, especially for this price!

  • Location
    4.0

    Nice place, if you want to relax.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Abdullah
Good hotel with a really great beach archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
The hotel is in Cesme-Dalyan, about 3 kilometer to the center from Cesme. A great complex with 2 pools and a private beach. At the weekend reached the hotel one extent of utilization of about 100%, since many Großstädtern from Izmir & Istanbul grand ontur is very popular. The food is great; of course, there were no stars chefs at work, but as mentioned, great. Special features: Spacious rooms, even controlled air conditioning, 3 German channels, more than 90% the room have a balcony with a view of the sea, free Wi-Fi / Wi-Fi in the lobby ( code must ... be at the front desk be requested), free towel service by the pool, great Beach Club with relaxing background music, great private beach, 2 large pools with a slide, amphitheater, health club, spa, free parking. Summary: For relaxing great. You should however a rental car have, to places like for instance Altinkum beach, Alacati, Cesme center, Efes/ Ephesus, Kusadasi, Izmir, eTC. To visit. In the summer are almost daily concerts large Turkish Names such as Serdar Ortac, Kenan Dogulu, Tarkan, Demet Akalin, etc. Instead of. This can I warmly recommend. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Joanna
Luxury spa hotel Grand Ontur archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2009
Hotel is a beautiful five star hotel, it deserves its stars because of the size of the hotel. Modern hotel complex with its own little beach section. The inside of the hotel is nicer than from the outside. The food in buffet form is varied and tasty. The beach was a bit small and stony. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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