Hotel Eden Roc(5 stars)

Via Albarelle 16 6612 Ascona Show map

Average rating

34 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.4
  • Service
    5.6
  • Location
    5.6
  • Food and Drinks
    5.8
  • Sport & entertain
    5.5
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15 hotel reviews in Englishsorted by travel date
Michael
Unverdienter Leading title
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • July 2012
After 2 hourly waiting time and only after repeated could ask the room be changed. The ladies at the reception reacted unfriendly and ungehaltenen. The room had no generally absolutely no leading standard which we otherwise worldwide are used. The size and furniture are maximally 4 stars. But really a disaster warning beds. One has on the box spring beds the toppers saved and on the bright mattresses be slept. The result is a sleepless night and solid Backache both with my wife, as well as with me. Unfortunately the next morning no contrary to come from the hotel. In ... short. The Predicate Leading hotel istvölligunverdient and the value for money simple way rude. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Dieter
Hospitality PUR!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Breakfast outstanding. Cleanliness perfect. Personal service in any case granted. Competent care. You feel in any case welcome. Every need is met. Location at the water front very special. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Berndt
Like in the paradise!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • May 2012
It is 6 star plus! Happily time and time again, thank you very much. Location of the hotel, directly at the beach. Super terrace, great garden, Premium room, bathing area first, spa everything there! All around, we will be back, thank you very much read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefanie
Perfect in every way!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • April 2012
Great location, great service, nice ambiance!. Clean, friendly, accommodating, relaxing! Just perfect in every way! Offers everything that your heart could desire! Very recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thorsten
a reason to come back
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • February 2012
good value for money. Wonderful hotel. read more
  • Room
    6.0

    in every aspect a wonderful room. In the morning by the sunshine. Big and clean enough

  • Gastronomy
    6.0

    very large selection for breakfast. Great quality. Everything very clean

  • Service
    6.0

    in every aspect accommodating staff. All wishes eigehend, very friendly. No matter, whether at reception, room service or for breakfast.

  • Sport & Entertainment
    6.0

    very good offer in spa area very clean.

  • Hotel
    6.0

    good value for money. Wonderful hotel.

  • Location
    6.0

    great location right on the lake. Ascona a Perle in tessin.

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Volker
There is nothing better
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2011
Once again, I spent a few days at the EDEN Roc. It is the same again and again! IT IS SIMPLY RIGHT EVERYTHING! The Spa Area: Fantastic. The food delicious... Especially in the La Brezza. I definitely know the world no perfect hotel! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hans
Dream location at the lake
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2011
We had a very pleasant stay at the EDEN Roc. From the warm and personalized welcome on the great food on the terrace of the restaurant La Casetta dream at the lake to the well-kept dinner with the perfect service at the EDEN Roc restaurant, everything was just right. The furnishing of the rooms equipped with classic North location seemed however, in comparison to the rest of the hotel a little spotty. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karl-Heinz
Lovely
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2011
Beautiful location, fantastic lake, very well maintained hotel, kitchen and basement very good, in addition, sometimes a few simpler dishes recommendable, pool and spa are ok, in the room would be a good convenient outlet on the desk very helpful. We felt really good apart from that. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
great Hotel in Ascona
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
Warm welcome at the front desk with accompaniment to the room. The staff was very friendly greeting the whole day. The hotel is located in a quiet area right on the lake. Well-kept garden, indoor/outdoor pool was pleasantly warm, large whirlpool 36 °C warm. Sauna area, a little difficult to find since there are no 'Wegweser', with two saunas and a steam room. Chilled drinks in a sauna, and a fitness room are also available. If you don't want to eat in the hotel has a large selection right on the promenade of Ascona, a three minute walk. Breakfast choice ... was constantly refilled. Only disturbed me the trash on the tables at the breakfast, I think that is not in a five stars hotel, even though there is no advertising medium, but neutral were white. At the two bottles of mineral to leave there was and in a bag. Great hotel to anyone. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Anita
Spa area questionable archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2010
The stay at the EDEN Roc has us very fallen. The staff was extremely helpful and the five stars standard vollumfaenglisch been complied with. The hotel rules were in a folder clearly communicated. In the Spa area but there are problems, even though the complex is new. The 20 meter long pool with a lockable Glastor, so the exterior is separated. Unfortunately, closing at the mechanics of the gateway everywhere seaweeds, which multiply located along the edge of the water in the pool. This must be rinsed and chemically treated, by first of all, the water drops a few inches. ... The spores grow very rapidly. Furthermore, the overflow home was in the outdoor area was partly dirty and partly with Herbstblaettern clogged. As both directly with the processed bathwater comes into contact, in our view that is unsanitary. Furthermore, the hot tub is inside mostly with tubes built over, so you the floor area including can not clean, without release the water. But you have to suck under water or robot vacuum the floor. Otherwise there were there and the lime deposits Droppings must be removed by hand with a sponge you after the steep. Since the whirlpool pipes and tubes to close spacing are concerned, they are installed on the floor and to ensure normal access to the rich Bodenflaeche not possible. A smooth and hygienically risky, as you don't every week, the whole water empty can or should. That is why we have mixed feelings and swim there, as it is a public facility, it is very important, it is kept clean. With more chemistry alone in our opinion is not the end of it. Of a five stars hotel, we expect a bit more. Our private home under control. The outdoor swimming pool need special effort. This is, then, with a bit of effort in a hotel. This area was a bit disappointing. The hotel is in a wonderful position and the garden is beautifully designed. Apart from these shortcomings in the Spa area everything was in perfect order. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Rolf
First Class Hotel! 04/2010 geschl. until now archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2009
We have stayed there more often and it is 'on top '! The staff is super friendly and of course you get everything, what you want. Currently has 15 October 2009 the hotel closed, a new Spa area was being built. Opening is 01 April 2010. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Udo
Absolute Top Class archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2009
We visit this hotel already for several years. The EDEN Roc hotel and purchases by owner of the neighboring hotels renovated and enhanced permanently extended. Daily change of flowers-Aran Shakespearean end are beautiful. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Jane
Luxury hotel in excellent location archived
  • Recommended hotel
  • Couples
  • Other stay
  • April 2009
From the outside, this hotel is quite plain and modern, but inside it is warm and luxurious and one of its main selling points is its lakeside location with gardens and wonderful views. When we were there (mid week, late April) I would say that the there were more elderly guests, but also some younger couples and families. Very popular with guests from Germany with a smaller number of Brits and other Europeans when we were there. Very high standard of bedrooms (based on our room) and public rooms. Restaurants quite formal, but you can easily walk into Ascona for ... alternative cafes and restaurants if you want something lighter/less formal. read more
  • Room
    6.0

    The suite we had was bright, airy and spotless with all the facilities you would expect. Good range of TV channels including the BBC TV and radio stations (but no Sky Sports) Large bathroom with lots of lovely Molton Brown toiletries. Fresh flowers and fruit and mineral water were also provided.

  • Gastronomy
    5.5

    The two main restaurants are quite formal, but there is a good choice of dishes and the service is attentive and efficient. The Eden Roc restaurant has themed evenings alongside its a la carte and La Brezza has a wide selection of mediterranean style dishes. There is a lakeside terrace restaurant in the summer months but it was not open when we were there. We did not dine in every evening as there are some nice restaurants in Ascona which we wanted to try.

  • Service
    6.0

    The staff were very welcoming and helpful throughout our stay. They took care to remember our name and the service was always professional but friendly, as you would expect from this type of hotel. The hotel car picked us up and took us back to Locarno station. The front desk and concierge service were very helpful. The first language for the majority of the guests and many of the staff is German, but there was no problem with speaking English with us.

  • Sport & Entertainment
    6.0

    There are indoor and outdoor pools and a fitness suite and some organised activities for those who like that kind of thing (e. g. pool aerobics, yoga, pilates). The gardens and terrace are lovely and there is lots of space and plenty of sun loungers. We were there at a quieter time of year, but even in high season I think it would still feel quite peaceful. The spa offers a good range of treatments.

  • Hotel
    6.0

    From the outside, this hotel is quite plain and modern, but inside it is warm and luxurious and one of its main selling points is its lakeside location with gardens and wonderful views. When we were there (mid week, late April) I would say that the there were more elderly guests, but also some younger couples and families. Very popular with guests from Germany with a smaller number of Brits and other Europeans when we were there. Very high standard of bedrooms (based on our room) and public rooms. Restaurants quite formal, but you can easily walk into Ascona for alternative cafes and restaurants if you want something lighter/less formal.

  • Location
    6.0

    Location of the hotel is excellent. Right on the lake shore with beautiful gardens/terrace and boat jetty. Stunning views of the lake and mountains. 2-3 minute walk into Ascona itself, but far enough away from the main centre that it is peaceful. Ascona itself is quite small, but big enough for an enjoyable stroll round the narrow cobbled streets. Good choice of restaurants/cafes. Quite a few fashion boutiques and small shops in the old town. Bus service to Locarno is every 15 minutes.

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Wendy
A Hotel of two halves archived
  • Recommended hotel
  • Couples
  • Other stay
  • September 2008
The Eden Roc has a lot going for it, particularly it's idyllic location on the shores of Lake Maggiore, without a road between the hotel and the lake front. It has lovely gardens 3 very good swimming pools, 2 restaurants and a magnificent bountiful breakfast. Here comes the but, last year we stayed in Eden Roc 1 where the refurbishment of a 1970's building has been tongue in cheek by Carlo Rampazzi. To our minds it has been successful. it is very modern and I think quite chic and a little quirky. This year we stayed in Eden Roc 2 ... which on the other hand seems to be in a 1990's timewarp with lovely suites and great lake views but in need of updating. Everything here was first class and beautifully looked after but the headboards just look so old fashioned it all felt very puzzling. To make matters worse the outside of E R 2 is decorated to look like a Tuscan Villa and it just doesn't look or feel good. Staff fall over themselves to look after you but the atmosphere is fairly formal. The 2 buildings need to be drawn together somehow but don't let that put you off just make sure you know which style you prefer before you reserve. The website is very good so make your choice and enjoy it! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Roger
Perfect holiday hide-away in Ascona archived
  • Recommended hotel
  • Singles
  • Business trip
  • November 2007
Just perfect for a relaxing stay at the Lago Maggiore. Very nice staff and owner. If you force me here to type at least 100 characters, I will not be in a position to continue with the reviews as this takes too much time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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