Seaside Hotel Los Jameos Playa(4 stars)

Playa de los Pocillos, s/n 35510 Puerto del Carmen View on map

Average rating

1,121 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.5
  • Location
    5.3
  • Food and Drinks
    5.4
  • Sport & entertain
    5.2
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399 reviews for this hotel sorted by travel date
Carlo
Nice Hotel, although some items should be improved
  • Hotel not recommended
  • Families
  • Beach holiday
  • November 2014
I've been travelling with my family to spend a week together in Lanzarote. We chose this hotel for the good reviews it received in the past. The hotel and the personnel are reasonably ok, the food is quite good (we had half board), although the room condition could be improved and the cleaning specially. We had heavy rain a couple of days and plenty of water was dripping everywhere in the common areas The mini-club was very disappointing, the ladies supposed to "entertain" the kids were spending their time watching TV while the guests had to grant that the kids ... had something to do. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Janette
Wonderful experience in Lanzerote
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The staff are just so friendly always a smile for you and nothing is too much for them to do. Just ask. hotel is spotless you could eat your dinner off the floor Food is out of this world, i have been on cruises with Royal Caribbean and cruise have not got a patch on the selection of food on offer in this hotel Age is most families with young to teenage kits. A few young honeymoon couples and i have been there off season and more of an elderly crowd. read hotel review
  • Room
    6.0

    The rooms are adequate size. Tastefully decorated. Air conditioning is great. sky movies on the tv for kids. We had a mini bar and tea making facilities in our room. im not sure if all rooms have but you can probably request it. Rooms are spotless, beds are comfortable and everything looks newish and fresh and well looked after . Bathroom is provided with complimentary shampoos etc and also complimentary wine , we also got champagne and fruit in our room on arrival :-)

  • Gastronomy
    6.0

    Be prepared to put on weight when you book into this hotel. Never heard anyone complain. and i think if anyone had cause to complain i would love to see what they get to eat at home :-) All types of cuisine catered for , each night a different theme but international catered for each night as well. Kids have a huge choice from hot dogs, burgers, spaghetti bolgnese, chips, etc if thats what they want. You will not feel pressured to TIP but i would always tip and i would recommend it. Staff work exceptionally hard and give excellent service. Great friendly atmosphere in the hotel

  • Service
    6.0

    Staff are exceptionally friendly and recognize you as a returning customer. All staff had a great knowledge of English, German and Spanish. Maybe other languages as well. but nothing is a problem for them. hotel is spotless, The cleaners leave your room shining each day FREE laundry service washing machine/dryer iron if you need it also personal room laundry service which you can pay for. doctor on site each morning and doctor surgery based just outside hotel beach door. Great kids club. We never had a any reason to complain but the mangers are always around the hotel, checking bathrooms, removing plates from tables in the dining room, calling into the gym etc. The managers make ti their business to meet the guests.

  • Sport & Leisure
    6.0

    The pool atmosphere is great, loads of bed and umbrellas, lots of space and area to lie in and get away from kids and pool area if this is what you want. This hotel has a great policy about reserving beds, so there is no getting up in the middle of the night to reserve beds, it is not allowed to reserve a bed unless you stay with it until after 10.30 and through out the day if a bed is left unattended for more than an hr they remove the towels. so it means no matter what time of the day you go to the pool you will always get a bed and i was there peak season. This is the first year they have introduce this policy and it works great. Towels are provided and you can change them as many times as you like. Everything is spotless around pool area.

  • Hotel
    6.0

    The staff are just so friendly always a smile for you and nothing is too much for them to do. Just ask. hotel is spotless you could eat your dinner off the floor Food is out of this world, i have been on cruises with Royal Caribbean and cruise have not got a patch on the selection of food on offer in this hotel Age is most families with young to teenage kits. A few young honeymoon couples and i have been there off season and more of an elderly crowd.

  • Location
    6.0

    Location is quiet. There is no real strip at night time. Ideal if you have a young family with you. to be honest if you go all inclusive there is no reason to leave the hotel. Beach is across the rd. 10 minutes in taxi from airport 10 euros approx Not great shopping facilities though the hotel does have a few exclusive shops and the usual local shops just outside the hotel. but its only €6 in a taxi to peurto del carmen if you want loads of shops. Lots of excursions - last minute travel office just outside the hotel beach entrance

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Illona
Super hotel for friends getaway
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2014
Madam Beate sekula leads the 'Los Jameos Playa' excellent! The staff, both at the reception and in the service are extremely attentive, friendly and helpful. Bathroom and room always very clean! Unfortunately the hotel is not suitable for single travellers i think, unless you are very sportily and plays golf, for example, every day. But highly recommended for young families, couples or friends holiday hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Nicola
Amazing hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2014
Beautiful, clean hotel. Really friendly, helpful staff. Delicious, wide range of food. read hotel review
  • Room
    6.0

    Really big beds. Rooms are clean, well kept, light and airy. Cleaned every day. TV, safe, mini bar, kettle, hair dryer and outside clothes dryer. We stayed in a standard double room which has plenty of space, clothes storage, table and two chairs as well as a desk with stool. Balcony with table and chairs with a view to the sea or pool. The whole hotel is clean and well kept

  • Gastronomy
    6.0

    Main restaurant serving breakfast, lunch and evening meal. Pool side snack bar. Really wide range of delicious foods. Different theme each day along with standard foods. Something for everyone. Really high standard of cleanliness. We stayed all inclusive so I'm not sure whether the prices are reasonable

  • Service
    6.0

    Really friendly, helpful staff. Everyone is so helpful and welcoming. Free launderette which is handy when you've got three young children. Doctor on site. Fitness centre, tennis courts, spa and massage available. Games room, mini disco and activity centre for the kids. Huge fish pond with koi carp and turtles which my girls had to look at everytime we walked past

  • Sport & Leisure
    6.0

    Heated baby pool. Good size pool for older kids and big general pool. Always kept clean and tidy. Plenty of sunbeds. Towels available from the clubhouse next to the pools. Plenty of showers and toilets around the pool area. Tennis courts, gym, archery and games room. Kids club with supervision and a play park. Kids disco each night. Piano bar and entertainment bar with a different show each night, abba tribute band one night and flamenco dancers another night. Free wi fi. Access to computers in the main lobby. Jewellary, clothes, shoes and gift shops inside the hotel. We spent time on the beach this visit. Very clean. Sunbeds for hire at 6 euros each for the day. Lifeguard patrol along the length of the beach. There was a day when jelly fish had been spotted near the shore so there were warning flags along the beach and the life guards were patrolling the beach warning people

  • Hotel
    6.0

    Beautiful, clean hotel. Really friendly, helpful staff. Delicious, wide range of food.

  • Location
    6.0

    Really close to the beach and local bars, restaurants and shops. Wide range of excursions and car hire available to book in the hotel

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Karl-Heinz
In an emergency the directorate presen helpful
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Very nice hotel. Well-kept area with a nice pool area. Decent entertainment, friendly staff. Nice holiday. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Heinz
Very recommendable hotel for every age.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
Overall impression is really very good, with excellent food and service - really highly recommended. Nice gardens, very quiet and relaxing despite children during the meal very quiet. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Brit
Nice s hotel - this time a bit disappointed.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
We are to 2 time in this hotel and were this time unfortunately a bit disappointed. The room had a very nice view. We look to betondächer, from which loud cable look. It is a family room mile connecting door, the neighbours must be completed and is very noisy. We would have gladly surcharge transferred (for a sea view room). Unfortunately this was not possible anymore. Even though i had via Email requested had (which was however not answered). A shame! read hotel review
  • Room
    5.0

    Rooms nicely decorated. A kettle would have been nice. Also would be a lounger located on the terrace nice, as the place offers. Now wireless internet in the rooms is offered free of charge is great.

  • Gastronomy
    5.0

    Food was very good. However the restaurant is for breakfast and dinner were just too full. It is difficult to find a place, the noise is just too high and it is a hustle and bustle.

  • Service
    5.0

    Staff very friendly. Housekeeping everyday could be a bit better.

  • Sport & Leisure
    6.0

    Everything was good. Very nice pool area. Animation is offered, but not pushy.

  • Hotel
    5.0

    We are to 2 time in this hotel and were this time unfortunately a bit disappointed. The room had a very nice view. We look to betondächer, from which loud cable look. It is a family room mile connecting door, the neighbours must be completed and is very noisy. We would have gladly surcharge transferred (for a sea view room). Unfortunately this was not possible anymore. Even though i had via Email requested had (which was however not answered). A shame!

  • Location
    6.0

    Good location, directly on the beach. The next town Puerto del Carmen is to foot in about 30 minutes attainable. Transfer from the airport about 10 minutes was close to the airport but it is not disturbing.

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Thomas
Super hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We will gladly stay here again! The hotel is very recommendable. The food, the selection of drinks and the framework programme are very good. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Bernadette
Completely satisfied excellent hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
We were already 2. time in this hotel and were completely very satisfied. Only the repair of the pool has a bit irritated, smell, dust and noise. But had to be. The warm pool was in operation. It has our not hurt. There are many possibilities to other sights. The staff was very friendly and helpful, took a softer mattress. It was immediately a cushion to the bed. Sleep then perfect. Very quiet hotel in an excellent location. The genossenen massages were professional and relaxing. The food varied and the desserts a dream. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nicole
Absolutely top!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2014
Very nice and well-kept hotel. Garden and pool area absolutely top! Restaurant and food very good. read hotel review
  • Room
    5.0

    Rooms equipped very comfortably. Mini fridge, absolutely sufficient. Nice large terrace. Cleanliness and cleaning were ok, could have been a bit cleaner! On our arrival were still hair from our predecessors on the floor and in the bathtub. Would be nice a changing table in the room. (when booking is well-known that you with a toddler to arrive). Otherwise everything top!

  • Gastronomy
    6.0

    The restaurant and the offer of the dishes were absolutely great! Everything was always very neat and nicely decorated. Of course you have to wait sometimes a bit, especially, if it is very full but in which hotel one must not? In my opinion is something for every taste! The staff is always friendly. Unfortunate however, i thought the it unfortunately still some people, the children in a restaurant upset ' children are now time somewhat louder and more excited, which is also good! Just an apartment with self food supply book - you have the 'problem' not more. Would be nice a small indoor playground in the restaurant. High chairs sufficiently available.

  • Service
    6.0

    The staff was always, even the largest stress very friendly.

  • Sport & Leisure
    6.0

    The garden and the pool landscape are super well-kept and great. Nice was the little mini pool even heated. Playground top and also very well maintained. Couches are plentifully present. Every evening from about 20,15-20,45 mini disco, absolutely super and always nice to look at!

  • Hotel
    6.0

    Very nice and well-kept hotel. Garden and pool area absolutely top! Restaurant and food very good.

  • Location
    6.0

    Transfer time from the airport circa 10 minutes ideal for families with small children. Many restaurants and shops in the proximity, everything well within walking distance. Beach about 2 minutes away.

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Hanspeter
Top hotel.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2014
Everything top, only the kitchen replaced everything tasted flavorless and unimaginative have been for over ten years guest. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Gertrude
All around very well taken care of and looked after.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2014
It makes fun simple in this hotel pampered. Therefore i come every year to this beautiful hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andrea
Hotel césar manrique style.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
This hotel offers a stunning rich food offer to all meals. The staff is very well trained, kind and friendly. The grounds are lovely designed, the large cactus or palmengarten and the koiteich are beautiful. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Stefan
Good average - overrated.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2013
Hotel in good and clean condition. Staff mostly very friendly, but sometimes overtaxed. Sometimes long waiting times in the restaurant. Entertainment for children varies in the commitment and the offer. The same applies to the quality of the evening program for the adults. The drinks in the all-inclusive is very good. The quality of the rich buffets however only mixed. In sum a nice hotel, which however is overrated. Therefore, the price-performance ratio was just adequate. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Roland
Super hotel. Worth a visit.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Super hotel. We have felt ourselves very well. The staff is excellent. Super friendly, also to the children. Also christmas and silvesterstress all have there a great job. If we return to Lanzarote again, then definitely stay here. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Kirsten
Who scratch because on 5. star?!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
The hotel is relatively large, but the whole area was adjusted to the. So runs it mostly, even if it was full of. In the entire house we always polished and about the lack of cleanliness, you can't complain. We had booked all inclusive and Los Jameos Playa you will find in the probably largest offer, in particular, what the quality of the drinks. The guest structure is throughout the whole year very mixed. There are both all age groups as well as the different nationalities. Especially but noticeably a lot of regular guests! read hotel review
  • Room
    6.0

    The rooms have a really good size and with sea view simply beautiful. The decor is due to the colors mediterranean and friendly. Towel and bedlinen and cleanliness were perfect.

  • Gastronomy
    6.0

    The restaurant has both outdoor and indoor. But we the external area based on the background noise definitely prefer. Quality and quantity of the food is simply amazing - very varied. We were regulars at the grill stations for steak and fish (daily several sorts to the selection). You sit always at a newly set table at every meal - no matter, whether it is breakfast, lunch or dinner.

  • Service
    6.0

    Here we became gladly also more than 6 suns. Because the staff in this hotel is just great. Super friendly, fast and attentive. Whether at the reception, the always helpfully to the side, or in the restaurant.

  • Sport & Leisure
    6.0

    We preferred used the spa, the we want to highlight. Small, but really very nice. Pleasant atmosphere. Sufficiently large saunas are available. And the spa treatments are really recommendable - also regarding the price-performance ratio is concerned. We have our meals very much. Big thank you to the whole team.

  • Hotel
    6.0

    The hotel is relatively large, but the whole area was adjusted to the. So runs it mostly, even if it was full of. In the entire house we always polished and about the lack of cleanliness, you can't complain. We had booked all inclusive and Los Jameos Playa you will find in the probably largest offer, in particular, what the quality of the drinks. The guest structure is throughout the whole year very mixed. There are both all age groups as well as the different nationalities. Especially but noticeably a lot of regular guests!

  • Location
    6.0

    The location is rather something for quiescentlooking for. To the hustle and bustle of puerto del carmen to experience, you need a few miles walk. This is by the way also at the beach along possible, directly before the door lies. However there are also taxi rank and bus stop in direct proximity of the hotel. Via bus Playa Blanca, Costa teguise and arrecife very well and favorable to reach. The shops in the immediate vicinity are rather the typical tourist stores. The airport transfer was pleasant short. It can also save and with the taxi. Depending on the wind, you can hear the planes time little to no.

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Sabine
Always worth a visit.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
Holidays from the outset and always worth a visit :-) %singlelinebreak % We were now already 3 time in a row in this hotel Lanzarote and we liked it very good again. The parting fell as always difficult - and with the conclusion - we will definitely come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Andrea
Great as always (small drawbacks pool)
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2013
On 55,000 quadradmetern distribute themselves over 500 rooms (when fully booked is about 1200 guests cared for) and a substantial garden and pool area. And and well maintained. On cleanliness is very much respected. We were in the enjoyment of the all-inclusive services and we really enjoyed that. The guests mainly came from great britain, Germany, Switzerland and Scandinavia. read hotel review
  • Room
    6.0

    Very quiet and clean rooms. Many german channels are available. Safe and fridge. Bathroom with bathtub.

  • Gastronomy
    6.0

    We are great fans of the cuisine of this hotel. 14 days feast on a high level. I have conversations with the other guests and there was the statement: who finds here nothing is even debt. I can only confirm. The theme evenings were really gigantic implemented. And besides, you can relax with the show cooking, fresh fish or meat grilled leave. Special praise applies for the desserts and kuchenkunstwerken (gala dinner)

  • Service
    6.0

    As one says so beautifully, a hotel lives through its atmosphere and its staff. So you can here only confirm. So much great service rare find. The language skills are outstanding and a few words in spanish each. The rooms were always properly cleaned.

  • Sport & Leisure
    3.0

    Oh, the tendious topic couch reserving. Really big problem. Statement of the hotel: after two hours, the liege freigeräumt. The is unfortunately not being implemented. Many beach chairs are about hour reserved and no one emerges. This is annoying for the guests, which are gladly use therto!

  • Hotel
    6.0

    On 55,000 quadradmetern distribute themselves over 500 rooms (when fully booked is about 1200 guests cared for) and a substantial garden and pool area. And and well maintained. On cleanliness is very much respected. We were in the enjoyment of the all-inclusive services and we really enjoyed that. The guests mainly came from great britain, Germany, Switzerland and Scandinavia.

  • Location
    5.0

    The hotel is right on the beach (just by the hinterausgang distance). Long walks on the beach in both directions are recommended. Puerto del Carmen can one to foot, by bus or by taxi easy to get to. Many shopping possibilities, restaurants, cafés and clubs. The bus and taxi rank is located right next to the hotel (discounted rates). Moreover, from the hotel, the visit of the market in teguise offered (very worth seeing).

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Michaela
Top hotel, very recommendable.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2013
We took our 4 year old son von19 novemberbis 03-12-2013 in this beautiful hotel. We liked it very much and we would with a holiday in Lanzarote definitely book this hotel again. The staff was very friendly and helpful, the hotel and the rooms are very clean and well appointed, and the food was always good. One of the pools was heated, which at this time of year (we had between 21 and 24 °c in the shade) very much enjoyed. To the beach one must only once a hardly driven on road cross. There we however only beach walks ..., because the sea then nevertheless something to was fresh. As a family we have booked all inclusive and we would again. In the afternoon there were fresh waffles and crepes, which is especially our son liked very much. Diagonally opposite the hotel there were two small supermarkets in which newspapers, forgotten pools etc. quickly to buy can. Otherwise there was at the beach promenade several small shops and restaurants. In short: a great vacation and a very recommendable hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Heinrich
Top hotel in a good location on the beach and good food
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Architecturally beautiful hotel with 530 rooms on 6 building with 3-4 floors around the pool area spread. Nice, but sometimes windy-faster are area with 2 pool bars. Although a large, but nevertheless quite cosy restaurant with covered outdoor area (we both in the morning and in the evening only ate outside). Very friendly and efficient staff. The guests were mostly german - or english. Since we during the day mostly outside of the hotel gave us the very extensive bad habbit the pool chair reservers were already before the breakfast didn't really bother us, but rather amused. read hotel review
  • Room
    5.0

    We had a double room, which was the cheapest category (type a). It was on the ground floor with view of the beach 'los pocillos'. It was a well furnished room with balcony. The room was adequate in size. It is equipped with air conditioning. Very good we found the equipment of the blankets with linens instead of in Spain often usual 'blankets with sheets- wumpelei'. On the flat screen tv were about 20 german programs. The bathroom was spacious and well equipped. Less well it pleased me however that there was no shower cubicle was, but only the shower in the bathtub.

  • Gastronomy
    6.0

    We had booked half-board. The breakfast buffet was very rich. In addition to jam, cheese and meat platters were omelets, fried eggs, fruit, cereal and serrano ham was offered! In the evening starting from 6:00 p. m. there was daily changing theme evenings with freshly prepared fish and meat, also always beef steak freshly from the grill, pork, lamb, duck, chicken, roast beef, and various fish, prepared or as show cooking. Of course, all kinds of vegetables, fruit, and delicious desserts. Conclusion: half board is highly recommended, in the hotelumfeld you hardly find better food!

  • Service
    6.0

    Both the service in the restaurant, as well as the staff at the reception was attentive and super friendly. We had no language problems.

  • Sport & Leisure
    5.0

    The pool area is clean and well kept.

  • Hotel
    6.0

    Architecturally beautiful hotel with 530 rooms on 6 building with 3-4 floors around the pool area spread. Nice, but sometimes windy-faster are area with 2 pool bars. Although a large, but nevertheless quite cosy restaurant with covered outdoor area (we both in the morning and in the evening only ate outside). Very friendly and efficient staff. The guests were mostly german - or english. Since we during the day mostly outside of the hotel gave us the very extensive bad habbit the pool chair reservers were already before the breakfast didn't really bother us, but rather amused.

  • Location
    6.0

    Very close to the airport, but the noise didn't bother us. It leads the hotel a circa 20 kilometer long wonderful seaside landscaped walking/bike path from arrecife to Puerto del Carmen past, we are both routes migrated - wonderful. But we also have the fortified promenade and leave far stretching barefoot in the sand run. The bus directly in front of the hotel is good, directly in front of the hotel waiting taxis are also quite inexpensive.

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